THE BEST LOGOSITCS VALUE CREATOR

V.2016.02.03

1. ACCESS TO E-SERVICE PLUS

2. CREATE ACCOUNT

3. LAY OUT

4. SCHEDULE CHECK

5. CARGO TRACKING

6. BOOKING INPUT

7. BOOKING SEARCH

8. PICK UP CY CHANGE, INQUIRY

9. S/R INPUT

10. S/R & B/L LIST INQUIRY & CORRECTION

11. B/L CHANGE REQUEST LIST

12. MRN/MSN/CALL SIGN

13. B/L INQUIRY (IMPORT)

14. SURRENDER & DO

15. FREE TIME REQUEST

16. FREE TIME INQUIRY

17. UESR INFO MANAGEMENT

ACCESS TO http://www.namsung.co.kr/eng/main.do URL. ① CLICK “E-SERIVCE” ※ Optimized to above Internet Explorer 10, Chrome. You can access by using mobile, tablet.

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Click ① Register Button(Sign-Up). ② INPUT YOUR OWN ID and CLICK “CONFIRM” for DUPLICATED ID CHECK. THE SECTIONS MARKED WITH “ * “ ARE MANDATORY INFORMATION. ③ MUST INPUT BUSINESS NUMBER AND IF THIS IS FIRST TIME TO CONTACT NAMSUNG, PLS SEND A COPY OF YOUR

BUSINESS LICENSE OF CERTIFICATE TO US. ④ INPUT ALL THE INFORMATION AND CLICK SAVE. ※ Because of examination processing for Customer’s information, it could take maximum 2 business days.

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① CLICK MENU AND MOVE TO REQUIRED SERVICE. ② CLICK LOGOUT TO END. ※ ③ IF YOU WANT TO HAVE REMOTE SUPPORT SERVICE, PLS CONTACT THE PIC FIRST.

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BY CHOOSING ① DATE (YEAR/MONTH) ② POL ③ POD ④ ETD/ETA , AND THEN BY CLICKING ⑤INQUIRY ,

YOU CAN SEARCH THE SCHEDULE. THE SCHEDULE WITH RED MARK IS CLOSED BOOKING. ⑥ WHEN YOU CLICK LETTER OF VSL & VOY ON THE SCREEN, MORE DETAILED INFORMATION WILL BE DISPLAYED ON THE BELOW SIDE OF BROWSER.

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① Search by Vessel Name and Voyage: VESSEL NAME AND YOYAGE WOULD BE SHOWN IN CALENDAR WAY LIKE PRESENT SCREEN.

② See List : LIST WOULD BE SHOWN. ③ THE INFORMATION OF LIST COULD BE TRANSFORMED AS EXCEL FILE. (NEED MS OFFICE) 7

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IF YOU CLICK THE ①VESSEL NAME, YOU CAN FIND DETAILED INFORMATION ABOUT IT.

② BY CLICKING BOOOKING REQUEST BUTTON, YOU CAN PROCEED NEW BOOKING INPUT DIRECTLY.

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YOU CAN SEARCH THE SCHEDULE BY VESSEL NAME.

① CLICK AND ② INPUT THE NAME OF VSL YOU WANT, THEN YOU CAN FIND PORT & TERMINAL INFORMATION ABOUT THE VESSEL’S SCHEDULE.

③ WHEN CLICKING EXCEL BUTTON, IT ALSO WILL BE TRANSFORMED AS EXCEL.

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YOU CAN SEARCH THE SCHEDULE BY PORT. ① AFTER CHOOSING POL AND CLICKING ② INQUIRY, YOU CAN FIND THE LIST OF VESSEL

WHICH CALLS THE PORT YOU SEARCHED. ③ YOU CAN ALSO SEARCH THE SCHEDULE WITH A SPECIFIC PERIOD. (MAXIMUM PERIOD IS 90 DAYS.)

④ IT COULD BE TRANSFORMED AS EXCEL FILE.

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① BY CHOOSING POL & POD, YOU CAN FIND INFORMATION ABOUT VESSEL, PORT and ETD&ETA. (YOU CAN SEARCH 3 PAIRS OF SCHEDULE AT THE SAME TIME) ② YOU CAN ALSO SEARCH THE SCHEDULE WITH A SPECIFIC PERIOD. (MAXIMUM PERIOD IS 90 DAYS.)

IT COULD BE TRANSFORMED AS EXCEL FILE.

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① AFTER INPUTTING B/L NO. ② CLICK INQUIRY BUTTON. ③ AFTER CHOOSING CONTAINER, YOU CAN CHECK THE STATUS OF YOUR CARGO.

VESSEL FULL DISCHARGING FULL CONSIGNEE FULL TERMINAL EMPTY

LOADING DISCHAGING CNEE PICKED UP CARGO CNEE EMPTY RETURNED

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① WHEN INPUTTING NEW BOOOKING, PLS INPUT ACTUAL SHIPPER, EACH PIC(BKG & DOCU). ② IF YOU CLICK SCHEDULE SEARCH BUTTON, THEN YOU CAN MOVE TO POINT TO POINT MENU. PLS CHECK & SELECT YOUR SVC TERM AS WELL. (Ex: CY, CFS and DR(Door) )

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① SELECT TRANSPORT METHOD. (SHIPPER’S OWN or LINE TRANSPORTATION) PICK UP PLACE MUST BE SELECTED BY CLICKING SEARCH BUTTON. PICK UP DATE SHOULD BE ASSIGNED BEFORE DOCUMENT CLOSING DATE. ② YOU CAN INPUT CARGO GROSS WEIGHT IN KGS. IF CARGO IS DG, PLS MARK THE CHECK BOX AND INPUT DG INFORMATION IN THE BELOW. IN CASE YOU DON’T USE CARRIER’S CONTAINER(S), MARK ON SOC CHECK BOX. ※ WHEN BOOKING IS APPROVED, E-MAIL WILL BE SENT TO YOU AUTOMATICALLY.

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① YON CAN SELECT CONTAINER TYPE. (DC / RF / FR / OT / TC) ② IF YOUR BOOKING IS FOR REEFER CONTAINER, YOU SHOULD INPUT SETTING TEMPERATURE

AND VENTILATION INFORMATION (WHETHER YOU WANT IT OPEN OR NOT)

EX) IF YOU WANT TO CLOSE VENTILATOR, INPUT "0“ IN VENTILATION. IF YOU WANT TO OPEN VENTILATOR 100%, YOU CAN INPUT "100” IN VENTILATION.

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① FOR FRK(FLAT RACK CONTAINER) and OPT(OPEN TOP), YOU CAN INPUT THE INFORMATION ABOUT OOG (OVERSIZE or IN-GUAGE) & STOWAGE REQUEST.

IF YOU INPUT CARGO SIZE(LENGTH/WIDTH/HEIGHT), THE OVER-DIMENSION FIGURE WILL BE

AUTOMATICALLY CALCULATED.

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① IF YOUR CARGO IS DANGEROUS CARGO, PLS MARK DG CHECK BOX.

IF YOU MARK DG CHECK BOX, ‘’DG CARGO‘’ SCREEN IN WHICH YOU CAN INPUT DG INFORMATION WILL BE SHOWN UP.

② BY CLLICKING MAGNIFYING GLASS BUTTON,

YOU CAN SEARCH AND INPUT CARGO’S UN/CLASS NO. AND PROPER SHIPPING NAME.

AND THEN, PLEASE INPUT OUTER CODE & QTY / GROSS WEIGHT / NET WEIGHT /EMG TEL / PIC.

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③ IF YOU WANT TO GET SOME ADVISE ABOUT DG INFORMATION, PLS CLICK “How To Input” BUTTON AND THEN THE SAMPLE OF DG CERT WITH SOME MARK WILL BE OPENED.

IF YOU WANT TO PROCEED MIXED LOADING(MORE THAN 2 KINDS OF DG),

PLEASE CLICK ④ + BUTTON, THEN YOU CAN INPUT ADDITIONAL UN/CLASS NO.

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Sample of DG Cert with some mark about mandatory information

① YOU CAN SEARCH YOUR BOOKING LIST BY INPUTTING A SPECIFIC PERIOD ON BKG DATE/LOADING DATE.

YOU CAN SEARCH BOOKING LIST BY INPUTTING SHIPPER, VESSEL NAME, VOYAGE, POL/POD AND STATUS.

② SEARCHED BOOKING LIST CAN BE DOWNLOADED AS EXCEL FILE. (NEED MS OFFICE)

③ IF YOU WANT TO PRINIT & SAVE YOUR BOOKING DETAILS AS BOOKING SHEET, CLICK THE CHECK BOX ON THE LEFT, THEN CLICK BKG SHEET ICON.

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① YOU CAN CREATE NEW BOOKING BY NEW BKG BUTTON

② AFTER CLICKING BOOKING CHECK BOX WHICH YOU WANT TO SELECT, CLICK BKG View BUTTON, THEN YOU CAN FIND DETAILS OF THE BOOKING.

BY CLICKING BKG View BUTTON, YOU CAN DELETE “TEMPORARILY SAVED BOOKING” or “REQUEST APPROVAL OF BOOKING”.

③ AFTER CLICKING CHECK BOX, YOU CAN PROCEED BOOKING DUPLICATED WITH YOUR PREVIOUS BOOKING INFORMATION BY BOOKING COPY. ( TIP. PLS TAKE A NOTE YOUR FREQUENT BOOKING NO.)

④ YOU CAN SUBMIT APPROVED BOOKING’S S/R BY CLICKING S/R INPUT. ※ REFER TO 9. S/R INPUT

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① BY PICKUP CY Change MENU, YOU CAN SIMPLY CHANGE ITS PICK UP INFORMATION.

② WHEN YOU CLICK BUTTON, YOU CAN CHOOSE PLACE WHICH IS POSSIBLE TO PICKUP CNTRs.

*FOR LINE TRANSPORTATION or REEFER or SPECIAL CONTAINER, PLS CONTACT US DIRECTLY.

※ “REQUEST” DOES NOT MEANS COMPLETELY APPROVED STATUS. YOU CAN CHECK THE STATUS OF YOUR CHANGE REQUEST IN PICKUP CY CHANGE REQUEST MENU

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① BY BKG Change & Del MENU,

YOU CAN CHANGE or DELETE YOUR BOOKING.

AFTER AMENDED THE INFORMATION YOU WANT TO CHANGE,

PLS CLICK ④ CHANGE REQUEST BUTTON.

(YOU CAN CHANGE: VESSEL, POL/D, CONTAINER, PICKUP INFO, TRANSPORT METHOD)

② IF YOU WANT TO DELETE YOUR BOOKING,

PLS MARK BOOKING DELETE REQUEST AND THEN CLICK ④ DELETE REQUEST BUTTON.

③ BY SAVE BUTTON, YOU CAN ONLY TEMPORARILY SAVE YOUR BOOKING CONDITION.

TEMPORARY SAVE IS JUST IN SAVING PROCESS AND IT IS NOT REQUEST BUTTON. 22

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① YOU CAN CHECK THE STATUS OF PICK CY CHANGE REQUEST. *CONFIRM : CHANGED *REQUEST : STILL NOT CONFIRMED

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① ② AFTER SEARCHED YOUR BOOKING, PLS CLICK BUTTON. (S/R INPUT IS POSSIBLE ONLY FOR APPROVED BOOKING.) ※ THE SECTIONS MARKED WITH “ * “ ARE MANDATORY INFORMATION.

③ PRESS BUTTON AFTER FILLING UP THE NECESSARY BLANKS. CLICK (APPROVAL REQUEST) AFTER THE COMPLETION OF INPUTTING 2ND PAGE. (MARK&DESC/CNTR). BUTTON (TEMPORARY SAVE) IS NOT THE BUTTON FOR SUBMITTING YOUR S/R. 24

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① YOU CAN INPUT DETAILS OF SHIPPER & CONSIGNEE. ② YOU CAN SELECT PACKAGE UNIT (CODE & DESCRIPTION) ③ YOU CAN SELECT CARGO STYLE(FULL/EMPTY),FREIGHT CONDITION(PPD/CLT)& B/L TYPE (LINE/HOUSE ) ④ YOU CAN SELECT PACKAGE CODE & CONCURRENT PACKAGE CODE THAT IS LISTED IN THE EXPORT LICENSE. (FOR KOREA) ⑤ YOU CAN SELECT DIVISION CHECK & CONCURRENT PACKAGE CHECK THAT IS LISTED IN THE EXPORT LICENSE. (FOR KOREA)

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① WHEN PRESSING THIS BUTTON, THE SAVED LIST OF SHIPPER/CNEE/NOTIFY POP-UP SCREEN WILL APPEAR. CLICKING THE CHECK-BOX, THE TEMPLATE INFORMATION WILL BE INPUTTED AS ON THE RIGHT. ② YOU CAN INPUT THE SELECTED SHIPPER/CNEE/NOTIFY INFORMATION ON S/R INPUT SCREEN BY CLICKING BUTTON'. ③ YOU CAN DELETE INPUTTED SHIPPER/CNEE/NOTIFY INFORMATION BY CLICKING ‘ BUTTON'. ④ PRESS BUTTON, A POP-UP SCREEN WILL APPEAR WHERE YOU CAN MANAGE(ADD OR DELETE) YOUR OWN LIST OF SHIPPER/CNEE/NOTIFY. ⑤ BY PRESSING (+ & -)THE BUTTON, YOU CAN ADD OR DELETE YOUR LIST.

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① CLICKING CNTR Upload(Excel) BUTTON, YOU CAN UPLOAD CONTAINER NUMBER THROUGH EXCEL FILE. ② AS SOON AS YOU INPUT CNTR NUMBER, A POP-UP SCREEN WILL APPEAR IN CASE CONTAINER NUMBER IS WRONG OR SOC CNTR. ③ IN THE CASE OF SOC CNTR, PLEASE MARK ③ THE SOC CHECK BOX . ④ YOU CAN UPLOAD E/P & ATTACHED RIDER, BY CLICKING ‘THE BUTTON

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① YOU CAN CHECK STATUS OF S/R AND WHETHER B/L & INVOICE WAS RELEASED OR NOT

ACCORDING TO S/R INPUT DATE/LOADING DATE/ B/L NO./ACTUAL SHIPPER/ VSL&VOY /POL-POD

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① BY CLICKING “CHANGE B/L“BUTTON, YOU CAN AMEND YOUR B/L DATA. ② IF YOU WANT TO REVISE S/R DATA(NOT CONVERTED INTO B/L YET), PLS USE THIS MENU. ③ BY PRESSING “SEARCH FREE TIME”, YOU CAN CHECK YOUR FREE TIME FOR THE CHOSEN B/L. ④ BY PRESSING “REQUEST FREE TIME”, YOU CAN REQUEST FOR EXTENDING YOUR FREE TIME. ⑤ YOU CAN SEE THE ARRIVAL NOTICE BY PRESSING “ARRIVAL NOTICE”

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① BY “CHANGE B/L” MENU, YOU CAN CORRECT “CREATED B/L”. IF YOU REQUEST B/L CORRECTION AFTER ‘DOCUMENT CLOSING DATE’, YOU SHOULD AGREE WITH THE ABOVE NOTICE. (WILL BE SHOWN AUTOMATICALLY) AFTER YOU MARKED ON THE CHECK BOX & CLICKED “YES” BUTTON, YOU CAN PROCEED THE CORRECTION REQUEST FOR YOUR B/L. (BEFORE DOCUMENT CLOSING, YOU CAN CORRECT B/L WITHOUT THE ABOVE MESSAGE.)

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① THE SREEN FORMS OF B/L CHANGE AND S/R INPUT ARE ALMOST SAME. IF YOU CHANGED THE DATA, THE CONTENTS WILL BE HIGHLIGHTED IN RED. AFTER B/L CHANGED, PRESS ②”REQUEST” BUTTON TO REGISTER THE CHANGE. ※ THE CHANGED CONTENTS WILL BE CHECKED BY OUR MEMBERS AND IT WILL BE ACCEPTED/ON

HOLD/REJECTED AND YOU CAN CHECK THE RESULFT AT ③” REQUESTED & RESULT”.

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① BY CLICKING ‘CORRECTION NOTICE’ BUTTON, YOU CAN PRINT CORRECTION NOTICE FORM. YOU CAN SAVE THE FILE AS PDF / WORD/ EXCEL FORM. (PDF VIEWER / MS OFFICE REQUIRED)

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① AFTER INPUTTING THE PERIOD(TERM), ②BY CLICKING ‘INQUIRY’ BUTTON, YOU CAN CHECK THE B/L LIST YOU REQUESTED CORRECTIONS. ③ YOU CAN CHECK STATUS ABOUT YOUR AMENDMENT REQUEST. ④ WHEN CLICKING, YOU CAN SEE THE DETAILS OF AMENDMENT THAT YOU REQUESTED. (YOU CAN’T AMEND B/L THROUGH THIS MENU)

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① BY INPUTTING VESSEL CODE / B/L NO. / BKG NO., YOU CAN CHECK MRN/MSN/VOYAGE NUMBER, CALL SIGN AND OTHER INFORMATION ABOUT THE SHIPMENT. (FOR KOREA) YOU CAN SEARCH BY VSL / B/L NO. / BKG NO. / ETD / FOR EXPORT OR IMPORT.

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① YOU CAN SEARCH YOUR B/L LIST BY ETA / VESSEL CODE/ POL&POD / THE SHIPPER’S BUSINESS CODE.

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① IF WANT TO CHECK FREIGHT AND OTHER CHARGES FOR YOUR SHIPMENTS, YOU CAN CHECK, SEARCH AND PRINT BY CLICKING . ②③ PLEASE REFER TO “14. FREE TIME” ④ YOU CAN SEARCH AND PRINT ARRIVAL NOTICE.

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① WITH B/L NO, YOU CAN CHECK THE STATUS OF B/L SUBMISSION AND D/O ISSUE. AFTER COMPLETION OF EACH PROCESS (STEP 1~4), D/O WILL BE ISSUED. ② YOU CAN CHECK FOR TYPES OF B/L SUBMISSION (ORIGINAL B/L or SUR or L/G SUBMISSION)

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① B/L NO. IS A MANDATORY FIELD TO REQUEST FOR FREE TIME. ② IF YOU SELECT One By B/L, AND CLICK ④, YOU CAN SEE CNTRS IN SAME TYPE & SIZE SELECTED AT ONCE. IF YOU SELECT One By One AND CLICK ④, YOU CAN SELECT ONE CNTR. IF CNTR ARRIVES AT THE DESTINATION, CHARGES WILL BE SHOWN ON. ③ IF YOUR REQUEST FOR FREETIME IS APPROVED, YOU CAN CHECK THE WAIVED AMOUNT. ④ SELECT & MARK ON CHECK-BOX AND THEN CLICK BUTTON. THE POP UP SCREEN FOR REQUEST WILL APPEAR AND YOU CAN INPUT THE FIGURE OF YOUR REQUEST. (MORE EXPLANATIONS IN NEXT PAGE)

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① YOU CAN SEE THE CNTR LIST THAT YOU HAVE SELECTED IN THE PREVIOUS SCREEN. ② BASED ON BASIC FREE TIME IN THE PREVIOUS SCREEN, YOU CAN INPUT ADDITIONAL Freeday or Discount Rate(%), or Discount AMOUNT. ③ DEM – DEMURRAGE DET – DETENTION COM – COMBINE(ONLY FOR CHINA OR INDONESIA) OST – CY OVER STORAGE ④ IF YOU WISH TO LEAVE ANY COMMENTS, PLEASE WRITE DOWN HERE. ※ SUBMITTED FREETIME REQUEST WILL BE DELIVERED TO SALES PERSON IN CHARGE. ※ BEFORE INPUTTING FREE TIME, PLEASE CHECK THE ALREADY-APPLIED FREE TIME. (PLS FIND BELOW EXAMPLE FOR REQUESTING 21 DAYS OF FREETIME. 14 DAYS FREETIME WAS ALREADY APPLIED. THEN YOU ARE NEEDED TO REQUEST ONLY ADDITIONAL 7 DAYS.)

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THIS IS A SAMPLE SCREEN OF FREETIME WITH REQUEST & APPROVAL. ① BECAUSE PIC HAS NOT CONFIRMED IT YET, THE STATUS IS “U(REQUEST)”. ② FOR THE ABOVE CNTRS TYPE (4HDC), THE BASIC FREE DAY IS 14 DAYS, AND THE ADDITIONAL REQUEST WAS FOR 16 DAYS, (AND IT IS CONFIRMED “C”) ③ SO, TOTAL FREE TIME OF 30 DAYS IS APPLIED.

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① B/L NO. IS A MANDATORY FIELD TO SEARCH FOR FREETIME. ② YOU CAN SEARCH FOR CNTR TYPE/SIZE AND LOOK UP THE BASIC FREE TIME. (Demurrage :14 DAYS / Detention : 14 DAYS / OVER STORAGE : 10 DAYS) ③ FOR THE ABOVE CNTRS TYPE (4HDC), THE DEMURRAGE IS 14 DAYS, (Basic Freetime) AND THE ADDITIONAL REQUEST WAS FOR 15 DAYS. (See in Request Info.) SO, TOTAL FREE TIME OF 29 DAYS WAS APPLIED.

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SHORT CODE : 9990

① AFTER INPUTTING YOUR PW, PLS CLICK BUTTON, THEN YOU CAN ACCESS TO THE USER INFORMATION AS YOU WISH TO AMEND. (※ INFORMATION CHANGE WOULD BE NOT ACTIVATED BEFORE INPUTTING THE PW) ② IF YOU CLICK , BUTTON, YOU WILL BE CONNECTED TO NAMSUNG’S HOMEPAGE MENU “ Contact Us” DIRECTLY.

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www.namsung.co.kr 17th FI., Janggyo Bldg., 1, Janggyo-dong, Jung-gu, Seoul 100-760, Korea | Tel : +822-7728800 | Fax : +822-7565146

VGM INPUT MANUAL

1. SUBMITTING VGM WHEN INPUTTING S/R

A. INPUTTING VGM AT BKS CONTAINER INFORMATION

* FIRST, FILL THE CONTAINER INFORMATION

B. CLICK THE BUTTON, “VGM INPUT”

* CONTAINER NUMBER AND BOOKING.NO THAT YOU’VE INPUT WILL APPEAR ON POP-UP

SCREEN.

* PLEASE INPUT ALL THE FIELDS, THEY ARE MANDATORY.

* THE ALERT WILL APPREAR WHEN WEIGHT AND VGM ARE REMOTELY DIFFERENT

* DOWNLOAD VGM SAVE FORM IN EXCEL

* INPUT ALL DATAS AND UPLOAD THROUGH “VGM UPLOAD”

* CLICK THE BUTTON, “ENTER”.

2. SUBMITTING VGM BY UPLOADING THE VGM FORM

* SELECT VGM FORM TO UPLOAD AND CHOOSE VGM IN “DIV” TAB.

3. INPUTTING VGM AFTER S/R SUBMISSION AND B/L CREATION

A. GO TO “S/R & B/L”

B. SEARCH B/L OR S/R AND CLICK VGM UPDATE

* CONTAINER AND BOOKING.NO HAVE BEEN AUTOMATICALLY INPUT WHEN GETTING INTO

VGM UPDATE

* FILL THE REST INFORMATION AND SUBMIT VGM

4. VGM INFO INQUIRY

A. GO TO “S/R & B/L & INV

B. CLICK “VGM LIST”

* VGM INFORMATION WILL BE DISPLAYED WHEN YOU PRESS THE BUTTON, “INQUIRY”