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The Benefits of Bite-Sized
Learning at the Moment of
Need
Presenter: Claire HerringBlue Ocean Brain
The chief function of the body is to carry the brain around. - Thomas Edison
3 percent
High cognitive demand tasks: involve making connections, analyzing information, and drawing conclusions.
Knowledge Economy
Complex problem solving • Critical thinking • Communication • Emotional Intelligence • Focus • Empathy • Flexibility
200per day
90% of all the data in the world has been created in
the last two years
IBM Marketing Cloud Report 2016
Information Overload
The Dangers of Multi-Tasking
Source; Multitasking undermines our efficiency, study suggestsOctober 2001, Vol 32, No. 9
Multi-tasking can reduce productivity by as much as 40%.
Single-Tasking vs. Multi-Tasking
United States Bureau of Labor Statistics
Busy ≠ Productive
There is a big disconnect between what science knows
and what business does. Daniel Pink, author of Drive
Microlearning
Last 10 Years
Less is More
4 to 5
Current Dir Psychol Sci. 2010 Feb 1; 19(1): 51–57.
Spaced Repetition Builds Retention
"Memory: A Contribution to Experimental Psychology --Ebbinghaus (1885/1913)". Retrieved 2007-08-23.
“The most important discoveries are those
which relate to the appropriate
distribution of the periods of study.”
Prof C.A. Mace, 1932
The Surprise FactorWhy do we choose to
look at anything?
Front Psychol. 2017; 8: 1454.The Influences of Emotion on Learning and MemoryChai M. Tyng, Hafeez U. Amin, Mohamad N. M. Saad, and Aamir S. Malik
Why Do We Choose to Look at Our Phones?
• Want to Be in the Know• Element of Surprise• Desire to Learn• Need for Connection• Desire to Laugh and Feel Good
Average working adult checks their phone 80 times a day.Source: Asurion 2018
Why Do We Choose to Learn at Work?
• Want to Be in the Know• Element of Surprise• Desire to Learn• Desire to Connect• Desire to Succeed
Typical working adult spends 24 minutes per week on learning.Source: Bersin
microlearning … in the flow of work
Micro-webcastsMicro-podcasts
Micro-classroom trainingMicro-digital learning
Short doesn’t have to equal shallow
Here’s an example….
We need to improve our meeting behaviors and culture.
Is this a soft skill?
In a study of time budgeting at large corporations, Bain & Company found that a single weekly
meeting of midlevel managers was costing one organization $15M a year!
Microlearning in Action
Challenge: Improve our meeting behaviors and culture
Sprint: 30 Days to Better Meetings
Lesson Day One: The Two Pizza Box Rule
Lesson Day Two: Who’s the DRI on That?
Lesson Day Three: Parkinson’s Law: Your Next
Meeting Should Start at 9:20
Consumer-Grade (Multi-Sensory) Experiences
Interactive exercisesVideosArticles
Fast Facts
Knowledge ChecksQuick Surveys
Links to Discover Existing Company Resources
What information and knowledge are best delivered with microlearning?
All Possible Employee Knowledge
What they know
What they knowthey don’t know
What they don’t know they don’t
know
The Knowledge Pie
Microlearning Applied to All Possible Knowledge
What they know • Sharing features• Peer collaboration
The Knowledge Pie
Microlearning Applied to All Possible Knowledge
What they knowthey don’t know
• Search• Few Clicks
The Knowledge Pie
What they don’t know they don’t
know
• Surprise factor• Sticky factor• Fresh continuous learning• Compelling content• Drip method• Push/pull approach
The Knowledge Pie
Daily growth with microlearning.
Microlearning works for technical training too.
Creating a diverse culture of inclusion and belonging
The Ideal Onboarding Employee Experience
Onboarding Day One
Onboarding Day Two
Intranet & Important Links
Company Resources
Custom Training
Professional Skills Training
Learning through one digital door…
Feel more confident in their work
Take the initiative to take on additional responsibilities
More likely to feel productive and successful
More likely to feel motivated at work
Less likely to be stressed at work
Learning drives the employee experience.
The only thing worse than training your employees and having them leave, is not training them and having them stay.
- Henry Ford
Wishing each of you a spectacular 2019 doing amazing things for your learners.
Thank you.
Contact: [email protected]
