The Basics of Lean Six Sigma - Www.goleanSixSigma

8/2/2019 The Basics of Lean Six Sigma - Www.goleanSixSigma

1/15

Z`i Lmugeu fn

Aimb Ugp UgkhmUzm|z wfy| ofy|biw zf{m|ju gbe|imuij |i~ibyi!

|ijyeij efuzu mbj ghs|f~ij efaamlf|mzgfb lw yugbk

Aimb Ugp Ugkhm S|feiuu Ghs|f~ihibz"

{{{"KfAimbUgpUgkhm"efh & Efbbiez {gz` yu? Z{gzzi| & AgbdijGb

Efsw|gk`z


2/15

Zmlai fn Efbzibzu

"""""""""""""""""""""""""""""""""""""""""""""""""""""""""""Z`i Lmugeu fn Aimb Ugp Ugkhm {{{"KfAimbUgpUgkhm"efh =

"""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""[`mz gu Aimb6

""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""Ghs|f~iu inegibew ;

""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""Ji~iafsu inniezg~i sifsai&ihsafwiiu 0

""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""@f{ Jfiu Aimb Ugp Ugkhm [f|d6 7

""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""Ng~i Lmuge S`muiu 7

"""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""Aimb Ugp Ugkhm gu imugaw yzgagij =3

"""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""[`f Libizu N|fh Yugbk Aimb Ugp Ugkhm6 ==

"""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""Uhmaa mbj hijgyh ugij lyugbiuuiu ==

"""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""Sifsai . Hf|mai ==

"""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""Gbjyuz|giu ==

"""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""Mlfyz Kf Aimb Ugp Ugkhm =5

KfAimbUgpUgkhm"efh
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3/15


4/15

[`mz gu Aimb6Aimb gu ughsaw m hiz`fj fn uz|imhagbgbk m s|feiuu! |iuyazgbk gb

gbe|imuij |i~ibyi! |ijyeij efuzu mbj ghs|f~ij eyuzfhi| umzgunmezgfb"

M Aimb s|feiuu?

b Gu nmuzi|

b Gu hf|i inegibz mbj iefbfhgema

b Jiag~i|u umzgunmezf|w }ymagzw

Aimb gu me`gi~ij lw |ihf~gbk [muzi! {`ge` gu mezg~gzw bfz |i}yg|ij zf efhsaizi ms|feiuu"

Mnzi| |ihf~gbk[muzi! fbaw z`i uzisu |i}yg|ij zf s|fjyei m s|fjyez f| ui|~gei z`mz guumzgunmezf|w zf m Eyuzfhi| {gaa |ihmgb"

Z`i Lmugeu fn Aimb Ugp Ugkhm

{{{"KfAimbUgpUgkhm"efh


5/15

[`mz gu Ugp Ugkhm6Ugp Ugkhm gu ughsaw m hiz`fj fn inegibzaw ufa~gbk m s|flaih" Yugbk Ugp

Ugkhm |ijyeiu zì mhfybz fn jiniezg~i s|fjyezu hmbynmezy|ij f|

ui|~geiu s|f~gjij! |iuyazgbk gb gbe|imuij |i~ibyi mbjk|imzi| eyuzfhi| umzgunmezgfb"

[`mz ipmezaw jfiu Ugp Ugkhm himb6

Ugp Ugkhm gu bmhij mnzi| m uzmzguzgema efbeisz {ì|i m s|feiuu fbaw s|fjyeiu 5": jiniezusi| hgaagfb fssf|zybgzgiu (JSHF'" Ugp Ugkhm emb zì|inf|i li mauf z`fyk`z fn mu m kfma!{ì|i s|feiuuiu bfz fbaw ibefybzi| aiuu jiniezu! lyz jf uf efbuguzibzaw (af{ ~m|gmlgagzw'"

Lmugemaaw! Ugp Ugkhm |ijyeiu ~m|gmzgfb! uf s|fjyezu f| ui|~geiu emb li jiag~i|ij mu

ipsiezij |iagmlaw"



5
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6/15



:


7/15

Zì Libizu fn Yugbk Aimb Ugp UgkhmF|kmbgmzgfbu nmei |gugbk efuzu mbj gbe|imugbk efhsizgzgfb i~i|w jmw"

Aimb Ugp Ugkhm maaf{u wfy zf efhlmz zìui s|flaihu mbj k|f{ zìg|

lyugbiuuiu zì nfaaf{gbk {mwu?

Gbe|imuiu |i~ibyi

Aimb Ugp Ugkhm gbe|imuiu wfy| f|kmbgmzgfbu |i~ibyi lw uz|imhagbgbk s|feiuuiu"

Uz|imhagbij s|feiuuiu |iuyaz gb s|fjyezu f| ui|~geiu z`mz m|i efhsaizij nmuzi| mbj hf|iinegibzaw mz bf efuz zf }ymagzw"

Ughsaw syz! Aimb Ugp Ugkhm gbe|imuiu |i~ibyi lw ibmlagbk wfy| f|kmbgmzgfb zf jf hf|i{gz` aiuu Uiaa! hmbynmezy|i mbj s|f~gji hf|i s|fjyezu f| ui|~geiu yugbk ni{i||iufy|eiu"



9


8/15

Jie|imuiu efuzu

Aimb Ugp Ugkhm jie|imuiu wfy| f|kmbgmzgfbu efuzu lw?

b \ihf~gbk [muzi n|fh m s|feiuu" [muzi gu mbw mezg~gzw {gz`gb m s|feiuu z`mz gubz|i}yg|ij zf hmbynmezy|i m s|fjyez f| s|f~gji m ui|~gei z`mz gu ys zf usiegemzgfb"

b Ufa~gbk s|flaihu emyuij lw m s|feiuu" S|flaihu m|i jiniezu gb m s|fjyez f| ui|~geiz`mz efuz wfy| f|kmbgmzgfb hfbiw"

Lmugemaaw! Aimb Ugp Ugkhm ibmlaiu wfy zf p s|feiuuiu z`mz efuz wfy| f|kmbgmzgfb ~maymlai|iufy|eiu"



>


9/15

Ghs|f~iu inegibew

Aimb Ugp Ugkhm ghs|f~iu z`i inegibew fn wfy| f|kmbgmzgfb lw?

b Hmpghggbk wfy| f|kmbgmzgfbu innf|zu zf{m|j jiag~i|gbk m umzgunmezf|w/ s|fjyez f|ui|~gei zf wfy| eyuzfhi|u

b Maaf{gbk wfy| f|kmbgmzgfb zf maafemzi |iufy|eiu&|i~ibyi s|fjyeij n|fh wfy|bi{aw ghs|f~ij s|feiuuiu zf{m|ju k|f{gbk wfy| lyugbiuu

Ughsaw syz! Aimb Ugp Ugkhm ibmlaiu wfy zf e|imzi inegibz s|feiuuiu uf z`mz wfy|f|kmbgmzgfb emb jiag~i| hf|i s|fjyezu f| ui|~geiu! {gz` hf|i umzguij eyuzfhi|u z`mbi~i| linf|i"



;


10/15

Ji~iafsu inniezg~i sifsai&ihsafwiiu

Aimb Ugp Ugkhm ji~iafsu inniezg~i ihsafwiiu {gz`gb wfy| f|kmbgmzgfb lw?

b Gb~fa~gbk ihsafwiiu gb zì ghs|f~ihibz s|feiuu" Z`gu s|fhfziu mezg~i

sm|zgegsmzgfb mbj |iuyazu gb mb ibkmkij! meefybzmlai zimh"

b Lygajgbk z|yuz" Z|mbusm|ibew z`|fyk`fyz maa ai~iau fn zì f|kmbgmzgfb s|fhfziu mu`m|ij ybji|uzmbjgbk fn `f{ ime` si|ufb gu ghsf|zmbz zf zì f|kmbgmzgfbuuyeeiuu"

Lmugemaaw! Aimb Ugp Ugkhm ji~iafsu m uibui fn f{bi|u`gs mbj meefybzmlgagzw nf| wfy|ihsafwiiu" Z`gu gbe|imuiu zìg| inniezg~ibiuu mz jiag~i|gbk |iuyazu nf| mbw ghs|f~ihibzs|foiez zìw m|i gb~fa~ij gb" ]ygzi fnzib! z`gu libiz gu f~i|affdij lw f|kmbgmzgfbu {`fghsaihibz Aimb Ugp Ugkhm! lyz gzu ybji|awgbk mj~mbzmkiu j|mhmzgemaaw gbe|imui zì

e`mbeiu fn efbzgbyij uyeeiuu fn Aimb Ugp Ugkhm! mbj wfy| lyugbiuu"



0


11/15

@f{ Jfiu Aimb Ugp Ugkhm [f|d6Aimb Ugp Ugkhm gu ughsaw mb inniezg~i hiz`fjfafkw yuij zf p m

s|flaih" Gz gu lmuij fb efhhfb uibui s|mezgeiu mbj gu efhsaizij gb

~i s`muiu?

Ng~i Lmuge S`muiu

b Jibi? Jibi zì s|flaih mbj {`mz gu |i}yg|ij zf umzgunw wfy| eyuzfhi|"

b Himuy|i? Hms zì ey||ibz s|feiuu zf efaaiez jmzm"

b Mbmawi? Gb~iuzgkmzi mbj gjibzgnw {`mz emyuiu zì s|flaih"

b Ghs|f~i? Ghsaihibz m p z`mz {gaa ufa~i zì s|flaih"

b Efbz|fa? Uyuzmgb zì ghs|f~ij |iuyazu"

Ughsaw syz! Aimb Ugp Ugkhm ìasu wfy gjibzgnw zì emyui fn m s|flaih mbj ghsaihibz m plmuij fb nmezu! |mzì| z`mb muuyhszgfbu" Z`gu s|fjyeiu ghs|f~ij |iuyazu mbj uyeeiuu z`mzwfy mbj wfy| zimh! hmbmki|u mbj f|kmbgmzgfb emb li s|fyj fn"



7


12/15

Aimb Ugp Ugkhm gu imugaw yzgagij

Yugbk Aimb Ugp Ugkhm jfiubz biij zf li jgneyaz" Efbz|m|w zf z`i fnzib efbnyugbk mbjgbzghgjmzgbk gbnf|hmzgfb hfuz Aimb Ugp Ugkhm |iufy|eiu s|f~gji! z`i hiz`fjfafkw gu }ygziybji|uzmbjmlai"

Aimb Ugp Ugkhm gu lmuij fb eaim| s|gbegsaiu mbj emb li ghsaihibzij fb mbw s|feiuu {gz`gbmbw gbjyuz|w gb hmbynmezy|gbk mbj ui|~gei! mbj gb efhsmbgiu uhmaa zf am|ki"



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13/15

[`f Libizu N|fh Yugbk Aimb Ugp Ugkhm6

Uhmaa( mbj hijgyh( ugij lyugbiuuiu

Aimb Ugp Ugkhm {f|du nf| uhmaa mbj hijgyh lyugbiuuiu (UHLu'" Gb nmez! fnzib zghiu! zìumhi uyeeiuu z`mz gu me`gi~ij {gz`gb am|ki lyugbiuuiu emb li me`gi~ij gb uhmaa mbjhijgyh lyugbiuuiu ugbei uhmaai| f|kmbgmzgfbu emb hf~i nmuzi| liemyui aiuu sifsai!ni{i| |iufy|eiu mbj af{i| ai~iau fn |ijzmsi m|i gb~fa~ij"

Zì libizu m|i lfybjaiuu! mu Aimb Ugp Ugkhm gbe|imuiu |i~ibyi mbj |ijyeiu efuzu! {`gain|iigbk ys |iufy|eiu z`mz emb li yzgagij zf{m|j mbw ibjim~f| wfy| f|kmbgmzgfb {guìu zfsy|uyi"

Nf| ipmhsai?

b M bi{ s|fjyez f| ui|~gei

b Fzì| ghs|f~ihibz s|foiezu

b Ipsmbjgbk wfy| umaiu nf|ei

Sifsai . Hf|mai

Aimb Ugp Ugkhm bfz fbaw gbe|imuiu |i~ibyi mbj |ijyeiu efuzu4 gz sfugzg~iaw mnniezu sifsailw ibkmkgbk zìh gb ghs|f~gbk zì {mw zìw {f|d" Ugbei ihsafwiiu m|i zì eafuiuz zf zìmezyma {f|d (s|fjyezgfb fn m s|fjyez f| jiag~i|w fn m ui|~gei' fn mbw f|kmbgmzgfb! zìw

liefhi zì liuz |iufy|eiu zf ybji|uzmbj `f{ zf ghs|f~i zì inegibew mbj inniezg~ibiuufn lyugbiuu s|feiuuiu"

Lw sm|zgegsmzgbk gb uyeeiuunya Aimb Ugp Ugkhm s|foiezu! ihsafwiiu m|i mlai zf lygaj zìefbjibei mbj ji~iafs zì emsmlgagzw zf liefhi wfy| lyugbiuu hfuz ghsf|zmbz muuizu"Uzyjgiu u`f{ z`mz {ìb ihsafwiiu niia z`mz zìw `m~i m sfugzg~i mnniez fb zìf|kmbgmzgfb! zìw si|nf|h lizzi|! m|i hf|i meefybzmlai mbj ag~i `mssgi| ag~iu" Mbj fbeiwfy| ihsafwiiu kiz efhnf|zmlai {gz` Aimb Ugp Ugkhm udgaau! zìw emb efbzgbyi zf bj mbj|ihf~i s|flaihu mbj {muzi gb wfy| f|kmbgmzgfb"

Gbjyuz|giu@imazèm|i@imazèm|i efuzu m|i udw|fedizgbk me|fuu zì efybz|w mbj mb mkgbk sfsyamzgfb himbugbe|imuij uz|iuu fb ìmazèm|i ui|~geiu" Aimb Ugp Ugkhm emb ìas wfy gbe|imui zì mhfybz



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14/15

fn zghi em|i s|f~gji|u m|i mlai zf usibj {gz` smzgibzu! |ijyei zì zghi usibz fbsmsi|{f|d! mbj |ijyei zì zghi sifsai usibj {mgzgbk nf| em|i! {mgzgbk nf| eamghu f|{mgzgbk nf| m emaa"

Zie`bfafkw

Mu efbuyhi|u gbe|imugbkaw |iaw fb zie`bfafkw! Aimb Ugp Ugkhm ìasu lyugbiuuiu lwjiag~i|gbk s|fjyezu {gz` ni{i| jiniezu! jie|imugbk |izy|bu mbj hf|i"

Ngbmbegma Ui|~geiuLyjkizu efbzgbyi zf zgk`zib mbj |iufy|eiu m|i hf|i aghgzij z`mb yuyma" Aimb Ugp Ugkhmu`f|zibu zì zghi zf ugkb ys bi{ eyuzfhi|u! |ijyeiu zì zghi zf s|f~gji eyuzfhi| ui|~geimbj l|gbku |i~ibyi gb nmuzi|"

Wfy| Gbjyuz|w

Aimb Ugp Ugkhm `mu liib mssagij uyeeiuunyaaw zf ~g|zymaaw mbw gbjyuz|w"

Efbbiez {gz` m Aimb Ugp Ugkhm Ipsi|z nf| m n|ii gbgzgma efbuyazmzgfb zf aim|b hf|i mlfyz`f{ Aimb Ugp Ugkhm emb li imugaw mssagij {gz`gb wfy| f|kmbgmzgfb"



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15/15

Mlfyz Kf Aimb Ugp Ugkhm

Kf Aimb Ugp Ugkhm gu jijgemzij zf `iasgbk uhmaa mbj hijgyhugij lyugbiuuiu (UHLu'gbe|imui |i~ibyi! |ijyei efuzu mbj ghs|f~i efaamlf|mzgfb gb zfjmw+u gbe|imugbkawefhsizgzg~i iefbfhw"

Nf| hf|i gbnf|hmzgfb! saimui efbzmez yu mz efbzmezCkfaimbugpugkhm"efh"



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The Basics of Lean Six Sigma - Www.goleanSixSigma