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4.7% 9.7% 6.5% 6.3% 9.5% 7.0%
-78%-70% -67% -64% -72% -70%
Hong KongSAR (HKG)
Incheon(ICN)
Singapore(SIN)
Bangkok(BKK) Taipei (TPE) Top 5
Busiest intl pax markets H1 2020 % change
Airport
business
Source: ACI (2020)
Source: ACI (2018 data)
Revenue
share %
Duty free concession
revenue per intl pax>40m PAX
The Asia-Pacific factsheet
Aero51%
Non-aero47%
Non-operate
2%
$7.15
$4.06
Asia-Pacific Global
8.4%
7.0%
CAGR % 2009-2019
Dom
Intl
Pax traffic
mix
Source: ACI (2020)
International34%
Domestic66%
7.5
4.4 3.4 4.3 4.5 5.31.2 -41.2
-77.5
-98.9 -98.9 -98.1
% C
han
ge
H1 2020-68.5%
4.4
3.4 -1.2 -3.5 -0.5 0.5-3.2
-37.0-54.5 -81.1 -72.9
-63.2
Jan Feb Mar Apr May Jun%
Ch
ange
2019 2020
H1 2020-51.9%
Intl pax % change
Dom pax% change
2019/2018 pax % change
Source: ACI (2020)
The Asia-Pacific factsheet 2 of 2
Summer months:
China is leading the recovery and passenger load factors continue to increase domestically
India, the world’s third largest aviation market continues to struggle especially with the surge in COVID-19 cases
Long term recovery:
Domestic: 2023International: 2024
@ 45% of baseline for 2020
Overview of current situation : Asia Pacific The overall situation in Asia continues to remain uncertain and possible international travel remains low
• Macau - is opening up to Mainland China flights towards the end Sept
• India - suspension of scheduled international flights till end of Sept 2020, ‘travel corridor’ (currently in place with the U.S, France & Germany)
• China - Civil Aviation Administration announced to review 14 countries to open international flights.
• Indonesia - announced the establishment of travel corridors with China, South Korea, and the United Arab Emirates (UAE) via specific points of entry, to
facilitate the resumption of official business and government travel. Travellers require a negative COVID-19 test result upon arrival to be exempt from the 14-day
quarantine.
• Singapore - announced for the resumption of general travel to Brunei and New Zealand from 1 September, Individuals arriving from Brunei and New Zealand
are subjected to a COVID-19 test and possible no quarantine if further criteria is met. Singapore plans more travel corridors to open with Japan and S Korea.
• Vietnam will gradually resume international commercial flights to six cities in Asia
• Malaysia allow expatriates and business passes from 23 countries to enter, based on certain criteria, however borders will continue to remain shut till year end
• India with rapid growth in Covid-19 numbers, we can only anticipate further restricted entry and exit to and from India.
• Globally, foreign ministers of the G20 countries have issued a statement agreeing to address the resumption of cross border travel, in a safe manner.
Relief Measures / Developments
• South Korea announced additional relief measures for the airport retail sector
o Extension of “concession rent suspension” now been extended to all airport retailers, regardless of size
o Duty free concessionaires contract terms at Incheon Int. Terminal changed from a minimum guarantee basis to variable sales formula
• Singapore extends support for aviation sector under the Enhanced Aviation Support Package till March 2021. The government will set aside S$187 million fiscal
relief to airlines, ground handlers, cargo agents and airport tenants through rental & wage rebates.
• Malaysia Airport Berhad announced a relief package aimed at assisting its retail tenants across its airport network.
• Bhutan to limit the spread of COVID 19 through cross border tobacco trade, have allowed for duty free cigarettes to be sold
domestically for the time being
• Hong Kong Airport Authority announced a two-month extension of its assistance measures package for companies operating at HKIA.
o Rent waivers for retail, catering tenants and those offering essential services
o Rent reductions for terminal tenants covering lounges and ancillary passenger services, commercial counters,
and cross-border transport
Major initiatives to support for the industry
Important APTRA Reports for Members
- 1. APTRA Covid-19 Regional Report Update – Published every 2-3 weeks
- offers a summary view to APAC borders re-opening or changes, if any “green lanes” for travel have emerged and if any relief
measures have been announced
- 2. APTRA Advocacy Report & Heat Map – Published Quarterly
- This quarterly report identifies key aspects of regulatory challenges spanning across Asia Pacific with a summary
of the significant issues that dominated Q2 2020.The purpose of the report is to raise the awareness of legislative
changes, to document the advocacy challenges we are facing as an industry
In addition to the 4 earlier advocacy campaigns (March – June) to appeal for financial support, relief measures, awareness of travel retail’s
position in the travel ecosystem and to campaign for clear guidelines with ICAO
2 Recent Campaigns to Support Travel Retail Industry
- APTRA Campaign to drive awareness around existing retail stock and changes in regulation
- APTRA has recently appealed to a number of government bodies whose regulations have still been imposed on the sale and
marketing of tobacco, even during Covid-19 environment. APTRA has appealed for delays and to have co-existence of old and
new tobacco packaging on shelves
- APTRA Campaign to understand further rules around travel
- Understanding that the lack of consistency in travel rules are inhibiting any travel, with quarantine times being differentiated.
- APTRA will look to liaise with ASEAN political bodies in the coming weeks
8.1% 7.4% 9.5% 5.7% 10.7% 8.0%
-56% -53% -58% -56%-69%
-58%
Mexico City(MEX)
Cancún(CUN)
Panama City(PTY)
São Paulo(GRU)
Bogotá(BOG) Top 5
Busiest intl pax markets H1 2020 % change
Airport
business
Source: ACI (2020)
Source: ACI (2018 data)
Revenue
share %
The LAC factsheet 1 of 2
Aero66%
Non-aero34%
Non-operate
0%
15–25m PAX
$2.57
$4.06
LAC Global
Duty free concession
revenue per intl pax
5.9%
6.5%
CAGR % 2009-2019
Dom
Intl
Pax traffic
mix
Source: ACI (2020)
International31%
Domestic69%
4.3 3.6 4.2 3.6 4.6 6.1
-1.8 0.2-45.9
-98.4 -98.1 -96.2
% C
han
ge
H1 2020-55.2%
6.2 6.9 5.5 7.2 6.5 6.6
5.7 5.1 -39.3
-94.6 -93.9 -88.3
Jan Feb Mar Apr May Jun%
Ch
ange
2019 2020
H1 2020-50.3%
2019/2018 pax % change
Source: ACI (2020)
Intl pax % change
Dom pax% change
The LAC factsheet 2 of 2
Summer months:
Slight improvements in Brazilian and Mexican domestic markets; Brazil remains one of the COVID-19 hotspots
Long term recovery:
Domestic: 2023 – 2024International: 2024 – 2025
@ 39% of baseline for 2020
Overview of current situation across “ASUTIL”
• In the next two months all airports will be open in LATAM
• Some countries like Ecuador with a negative PCR you are allowed without furher quarantine,
Uruguay receives people from Europe with negative PCR without quarantine , Brazil accepts
foreigners with a health insurance certificate.
• Airlines are restarting international flights to most of the countries, few are not restarting due
to small ammount of passengers
• Border Stores are open and slowly recovering the traffic on all borders including twin cities
Overview of major initiatives to win support for the industry
• Joint Statement issued with ACI LAC 4/20
• Joint Statemente issued with the Brazilian National Association of Airport Concessionaires
• Letter to all ICAO representatives in each country with the recomendations for global
standards and recovery protocol
• Letter for the Uruguayan goverment to facilitate the pre sale on airport DF before travelling
and the posibility of selling products to local people paying a tax at borders
• Letter to the Brazilian Goverment to reduce costs of IT information for border shops
(SEPRO)
• Letter to the Brazilian Goverment for updating the DF allowance for Brazilians in border
shop to harmonize with border allowance coming from other countries
• DF Operators joined a workforce with Costums in order to modernize the DF legislation
including evaluating Home Delivery from the store
• Next step try to harmonize in LATAM the same protocols in each country
and airport, letter to be send
4.6% 6.3% 5.2% 3.4% 6.2% 5.1%
-62% -59% -62% -56% -64% -61%
New York(JFK) Toronto (YYZ)
Los Angeles(LAX) Miami (MIA)
San Francisco(SFO) Top 5
Busiest intl pax markets H1 2020 % change
Airport business
Source: ACI (2018 data)
Revenue share %
>40m PAX
The North America factsheet 1 of 2
Aero59%
Non-aero35%
Non-operate
6%
$1.14$4.06
North America Global
Duty free concession revenue per intl pax
Source: ACI (2020)
Pax traffic
mix
5.1%
2.8%
CAGR % 2009-2019
Dom
Intl
Source: ACI (2020)
International16%
Domestic84%
5.7 4.2 3.8 5.9 4.1 3.3
1.1 -1.4
-52.5
-98.2 -98.0 -96.3
% C
han
ge
H1 2020-60.6%
3.6 3.0 4.9 3.3 4.6 2.8
5.3 6.5
-50.5
-95.0 -88.8-78.1
Jan Feb Mar Apr May Jun%
Ch
ange
2019 2020
H1 2020-53.6%
Intl pax % change
Dom pax% change
2019/2018 pax % change
Source: ACI (2020)
The North America factsheet 2 of 2
Summer months:
Start of recovery in May and even more in June in the US but not in Canada
Long term recovery:
Domestic: 2023 International: 2024
@ 40% of baseline for 2020
Overview of the situation in the Americas
United States: • Still high number of COVID-19 cases;• Out of State Visitor restrictions in place requiring COVID-19-tests and/or quarantine;• Most airports operational. Domestic traffic recovering but growth trend impacted by new travel restrictions;• Still very few international flights. • US election creates uncertainty re. policy direction and support surrounding COVID-19 challenges;
Central America:• Borders between Mexico and the U.S. still closed for non-essential travel;• Air traffic between Mexico and U.S. is growing. Tourist destinations in Mexico show good recovery thanks to
U.S. tourists;Caribbean:
• Puerto Rico and Dom. Republic air traffic has picked up nicely and shows some good rate of recovery;• U.S. tourists are banned to travel to the Bahamas. Other islands have imposed strict restrictions for visitors;• Ports in the Caribbean will re-open once the cruise business resumes operation but not before November;
South America:• Most airports in South America still closed for int’l traffic with exception of Brazil, Uruguay, Ecuador and now
Argentina;• Other airports are expected to re-open in October for int’l flights such as Colombia, Chile and Peru
Cruise business:• MSC, Costa and some other smaller European based cruise lines have resumed operation;• U.S. based cruise lines still under CDC’s ‘no sail’ order; unlikely they will start operation before Nov 2020.
Overview of major initiatives to win
support for the industry
• The IAADFS has primarily focused on trying to obtain financial relief for the Duty Free and Travel Retail industry due to the impacts from the pandemic;
• To grow the chance to obtain the needed federal assistance, we coordinated the effort with other airport concessionaire organizations;
• A letter was sent on 7th August 2020 to Senate and House leaders requesting the inclusion of important federal assistance as part of the relief bill currently being assembled;
• The request included critical assistance in the amount of USD 13.5 billion for airports obligating them to pass through of a portion of this amount to its concessionaires;
• The letter was signed by representatives of airports and a broad group of airport concessionaires: ACI North America (ACI-NA), the American Association of Airport Executives (AAAE), the Airport Restaurant and Retail Association (ARRA), the Airport Minority Advisory Council (AMAC), the American Car Rental Association (ACRA), the International Association of Airport Duty Free Shops (IAADFS) and the National Parking Association (NPA);
Overview of current situation in CANADA
Border and Government Overview
Canada /US Border has been closed to all but essential workers since March 21st and closure has been extended to at least October 21st (likely to extend well beyond)
• Over 50% of land border stores are completely closed – those open to essential workers have very little traffic
• Prorogued Parliament until Sept. 23 — stalls any unfinished business, including bills and committees, ongoing in the current session
• Speech from the Throne and economic update on how to best move forward with the country’s recovery from the COVID-19 pandemic which could trigger a federal election
• Minister of Finance transition
Overview of major initiatives to win support for
the industryFDFA Work
• Rent Relief strong advocacy efforts resulted in rent relief for stores with federal landlords.
• Developed Duty Free Economic Package • Highlights both Immediate and Long Term measures to ensure the viability of land border duty free stores through
and beyond the border closureImmediate measures:
• Duty Free Interest-Free Loan Program• Extension of the Wage Subsidy Program • Extension of the Rent Relief Program
Back to Business Measures:• Creation of a Canadian Duty Free Zone• Duty Free Export Designation• Return of the Visitor Rebate Program• Red Tape Reduction
• Advocacy efforts include meetings with all levels of government and Grassroots efforts with all store owners meeting with their Members of Parliament
• Pre-budget submission• Expiring Inventory
8.0% 11.5% 8.6% 9.0% 8.8% 8.9%
-56% -52%-67%
-59% -56% -57%
Dubai (DXB) Doha (DOH)Tel-Aviv
(TLV) Jeddah (JED)Abu Dhabi
(AUH) Top 5
Busiest intl pax markets H1 2020 % change
Airport
business
Source: ACI (2020)
Source: ACI (2018 data)
Revenue
share %
The Middle East factsheet 1 of 2
$6.17
$4.06
Middle East Global
Aero56% Non-aero
43%
Non-operate
1%
Duty free concession
revenue per intl pax
8.2%
6.5%
CAGR % 2009-2019
Intl
Dom
Pax traffic
mix
Source: ACI (2020)
International75%
Domestic25%
0.95
2.72 -0.65 3.22 -1.068.565.8
1.6
-58.9
-98.4 -97.9 -95.3
% C
han
ge
H1 2020-57.4%
-5.74.6 0.2 3.9
9.4 10.314.9
3.6 -44.7
-99.5 -98.1
-74.8
Jan Feb Mar Apr May Jun%
Ch
ange
2019 2020
H1 2020-50.8%
Intl pax % change
Dom pax% change
2019/2018 pax % change
Source: ACI (2020)
The Middle East factsheet 2 of 2
Summer months:
Markets like Saudi Arabia and Israel showing signs of recovery in domestic markets; However, international traffic uptick very limited
Long term recovery:
Domestic: 2023International: 2024 – 2025
@ 40% of baseline for 2020
3.7%12.3%
2.8% 5.2% 1.1% 4.5%
-56% -58% -59% -59% -56% -57%
Cairo (CAI)Addis Ababa
(ADD*)Johannesburg
(JNB)Casablanca
(CMN)Hurghada
(HRG) Top 5
Busiest intl pax markets H1 2020 % change
Aero60%
Non-aero32%
Non-operate8%
Airport
business
Source: ACI (2020)
Source: ACI (2018 data)
Revenue
share %
$1.71$4.06
Africa Global
Duty free concession
revenue per intl pax
*Estimated
15–25m PAX
The Africa factsheet 1 of 2
4.3%
3.0%
CAGR % 2009-2019
Intl
Dom
Pax traffic
mix
Source: ACI (2020)
International67%
Domestic33%
9% 11% 8% 9% 2%13%
8% 7%
-51% -99% -99% -96%
% c
han
ge
H1 2020-57.2%
4.9 3.81
6.047.53 0.7 10.73
9 9
-36
-98 -96 -94
Jan Feb Mar Apr May Jun%
Ch
ange
2019 2020
H1 2020-51.8%
Intl pax % change
Dom pax% change
2019/2018 pax % change
Source: ACI (2020)
The Africa factsheet 2 of 2
Summer months:
Largely dependent on international traffic. Because of the high dependency on international traffic, downside risks point to a lower scenario
Long term recovery:
Domestic: 2023 – 2024International: 2024 – 2025
@ 30% of baseline for 2020
Overview of current situation across
“Middle East & Africa”MIDDLE EAST
- Some International Airports (Jordan, Lebanon, Kuwait, Dubai, and Iraq) are open to visitors, while allcountries apply a set of health and safety regulations for entering the countries.
- Saudi Arabia, Qatar, Yemen, Bahrain and Oman are completely closed to international travel with exceptionsfor residents, cargo and humanitarian cases.
- Allowed international arrivals must carry a negative COVID-19 PCR test before departure and must take atest prior to their entry to their destinations.
- Border crossing within GCC countries is banned except for citizens who wishes to travel back to their homecountry (One-way)
- Jordan: Land Borders and seaports remains closed while, QAIA resumed flights as of 10th of September.- The government announced three lists (Green, Yellow, Red) based on COVID-19 Risk Levels in those
countries.- Green List travelers are allowed to enter the country without quarantine, the list includes
(Algeria, Austria, Canada, Cyprus, Denmark, Germany, Greece, Hong Kong, Hungary,Italy, Lithuania, Malaysia, Poland, Turkey, Thailand, Tunisia), while health measures apply.
Overview of current situation across
“Middle East & Africa”
- Yellow List includes (Malta, Morocco, Netherlands, Saudi Arabia, Switzerland, UAE, UK, Egypt, Sudan, Syria,Yemen)
- Red List includes (Bahrain, Belgium, Czech Republic, France, Iraq, Palestine, Kuwait, Lebanon, Libya, Oman,Qatar, Romania, Israel, Russia, Spain, Ukraine, USA)
- Health measures and Negative COVID-19 PCR Test is required from every country in the three list, whilerequired quarantine is different from one list to another.
AFRICA
- Some International Airports (Morocco, Algeria, Libya, Niger, South Africa, Uganda..etc.) are still witnessing acomplete suspension on flights and duty free service due to the spread of virus.
- Egypt, Nigeria, Mali, Kenya, Somalia, Ghana, Zambia and some other African countries have resumed theirinternational flights with strict health and safety measures implemented for international arrivals.
- Allowed international arrivals must carry a negative COVID-19 PCR test beforedeparture and must take a test prior to their entry to their destinations.
2.3% 5.1% 2.8% 3.5% 4.4% 3.5%
-60% -62% -62% -64% -61% -62%
London (LHR)Amsterdam
(AMS) Paris (CDG)Frankfurt
(FRA) Madrid (MAD) Top 5
2009-2019 CAGR % 2020/2019 H1 % Change
Busiest intl pax markets H1 2020 % change
Airport business
Source: ACI (2020)
Source: ACI (2018 data)
Revenue share %
Duty free concession revenue per intl pax
>40m PAX
The Europe factsheet 1 of 2
Aero55%
Non-aero41%
Non-operate
4%
$2.53
$4.06
Europe Global
5.4%
2.9%
CAGR % 2009-2019
Intl
Dom
Pax traffic
mix
Source: ACI (2020)
International73%
Domestic26%
5.61 5.86 4.52 6.87 4.24 5.83
4 3
-60
-99 -99 -96
% C
han
ge
H1 2020-65.9%
1.57 2.91 2.87 -0.94 0.31 1.47
-1 -3-53
-96 -95-81
Jan Feb Mar Apr May Jun%
Ch
ange
2019 2020
H1 2020-58.2%
Intl pax % change
Dom pax% change
Source: ACI (2020)
2019/2018 pax % change
The Europe factsheet 2 of 2
677
766 772791
816
875 875
799 800
733761
210
278306
362 373424
0
100
200
300
400
500
600
700
800
900
1,000
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
Mil
lio
n p
as
se
ng
ers
Uncertainty
Summer months:
Uptick in Russian and Turkish domestic markets and some uptick in the Schengen Area following an easing of restrictions
Long term recovery:
Domestic: 2023 – 2024International: 2024 – 2025
@ 35% of baseline for 2020
Overview of current situation across Europe
• Intra-EU travel re-started gradually with internal borders lifted end June – situation remains very fluid: o Aviation re-started with reduced capacity (airport pax traffic down -90% end June, -67% end Aug vs. 2019) o Ferry traffic resumed in Europe, with overall better recovery in terms of pax traffic numbers (for example
in the Nordics approx. -50% vs. 2019)o Cruise business currently at a standstill in Europe – a few local short cruise routes have resumed
• Non-EU travel: Very short EU ‘Green list’ to reopen external EU borders: Australia; Canada; Georgia; Japan; New Zealand; Rwanda; South Korea; Thailand; Tunisia; Uruguay; China, subject to confirmation of reciprocity. Member States may diverge from this list (UK travel corridors).
• Lessons from the Summer:o DF&TR shops have partially re-opened o Retailers’ focus on strict hygiene and health protocols for staff and pax in DF&TR shops o Agility in terms of offering product mix and promotions to adapt to new pax mixo Overall, spent per pax increased in airport and ferry retail business
– But did not make up for loss in traffic
• Increase in travel restrictions / quarantine measures are hampering the recovery.
Overview of major initiatives to win support for
the industry
• Support to ETRC members via weekly reports, ad-hoc communications and creation of ETRC COVID-19 dedicated portal
• Organisation of Members Webinars to exchange information on situation, forecasts, trends and best practices
• On 4 September, the EU Commission adopted a proposal for a Council Recommendation for Member States to agree on:
• Common criteria and common colour code map• Common approach for travellers from high-risk areas with COVID-19 testing upon
arrival being the preferred option over quarantine✓ ETRC joining travel and tourism industry call to back EU proposal against
quarantine measures
• COVID-19 is providing an opportunity to rethink the EU approach in terms of airport economics and sustainability:✓ Participation to EU Aviation round table hosted by European Commission that will
present recommendations for Coronavirus recovery strategy next month✓ Cooperation with ACI EUROPE on lobbying campaign to secure Arrivals Duty Free
in the EU
http://www.etrc.org/current-issues/covid-19-.html