1

The Big River Group & Atomic Learning present:

The Art of Influence

Leadership Issues

How to challenge the status quo of the traditional competitive, individualistic organization.

How to inspire a clear, mutual vision of what the organization should and could be.

How to empower members through cooperative teamwork.

How to lead by example.

How to encourage the heart of the members to strive & persist.

Source: Johnson, D.W. & Johnson, F.P. (1997). Joining Together: Group Theory and Group Skills. Boston: Allyn & Bacon.

2

Master Leadership Challenges & You’ll Gain Followership

Performing these five functions will help most leaders achieve goals:

Redefine the Map

Develop Followership

Teach & Learn

Build Community 1) Culture 2) Infrastructure 3) Governance

Manage Paradox Source: Jacobson, R. (1998). Master leadership challenges, and you’ll gain followership. Business Forum: Commentary; Star Tribune (Jan. 26, 1998).

3

How Do Leaders Create Followers?

First: Create a feeling of significance - that their contributions matter. Second: Create a feeling of community - a unity of purpose around work & others. Third: Create excitement & challenge - that “edgy” feeling. Source: Goffee, R. & Jones, G. (2001). Followership: It’s personal, too. Harvard Business Review; December.

Now fill out question number 1 and 2-A on page 13 of this handout.

4

The Leader’s Window

John D.W. Beck & Neil M. Yeager © 2001 Davie-Black Publishing

Window 3

Developing “Coach”

Window 2

Problem-Solving “Director”

Window 4

Delegating “Laissez-Faire”

Window 1

Directing “Authoritarian”

5

Why Teams Fail Why managers say teams failed to meet expectations:

Source: USA Today - Tuesday, February 25, 1997: The Hay Group

30%

40%

45%

47%

49%

51%

55%

55%

No Team-Based Pay

Low Priority of Team

Ineffective Leadership

Lack of Role Clarity

Lack of Management Support

Lack of Accountability

Changing Objectives

Goals Unclear

6

Chainsaw Planning© System Overview

2004 Big River Consulting Group, LLC

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Chainsaw Planning© Successes & Issues Worksheet Outcome Diagnosis

POSITIVE LESS THAN POSITIVE

INT

EN

DE

D

1) 2) 3) 4) 5)

1) 2) 3) 4) 5)

UN

INT

EN

DE

D

1) 2) 3) 4) 5)

1) 2) 3) 4) 5)

2004 Big River Consulting Group, LLC

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Chainsaw Planning© Vision & Priorities

Step #1: Write items for your new Vision here. In five years, we will have developed, delivered, & be recognized for… • • • • • •

Step #2: Identify between 4 & 6 near-term Priorities to get there. 1)

2)

3)

4)

5) (Optional)

6) (Optional)

3) What should we see happening w/in 30-60 days? (Benchmarks)

2004 Big River Consulting Group, LLC

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Chainsaw Planning© Goal Actions & Benchmarks

1) What do we want to accomplish? (New Goal)

2) What should be done to begin? (Data Needed or Action Steps)

2004 Big River Consulting Group, LLC

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Project Management Topics By: www.BusinessPerformance.com

www.businessperform.com/html/project_disciplines.html

1) Stakeholder Management

Identifying project stakeholders and their requirements, and managing their

communication needs and issues.

2) Risk Management

Identifying project risks and creating and implementing mitigation strategies in order to

minimize the impact on the project.

3) Issues Management

Identifying issues that impact the project and managing them through to resolution.

4) Resource Management

Controlling and prioritizing project expenditures on products, services, and labor in

order to achieve the objectives of the project within the agreed budget.

5) Task Management

Assigning, prioritizing and monitoring project tasks and workflows in order to complete

the project on schedule.

6) Quality Management

Ensuring that project deliverables meet the agreed standards and satisfy stakeholder

requirements at each stage of the project.

7) Project Change Control

Setting a project baseline and identifying, reviewing, approving, and monitoring

proposed changes to the project scope.

8) Project Team Management

Selecting project team members, clarifying roles, providing feedback, and motivating for

high performance.

2004 Big River Consulting Group, LLC

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Organization: Topic: Desired Outcome(s):

Priority Topic Action(s) Time Frame Other Information

Stakeholder Management

Risk Management

Issues Management

Resource Management

Task Management

Quality Management

Project Change Control

Project Team Management

©2008 Big River Group, LLC

2004 Big River Consulting Group, LLC

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My Job, Your Job Worksheet

Organization Name: Organizational Leaders:

1) 2) 3) 4) 5) 6) Priority 1:

Goal 1:

Priority 2:

Goal 2:

Priority 3:

Goal 3:

Priority 4:

Goal 4:

Priority 5:

Goal 5:

Priority 6:

Goal 6:

Project Notes: 1)

2)

3)

4)

5)

6)

2004 Big River Consulting Group, LLC

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Effective Leadership is Not About Power: The Art of Influence

Desired Influence Worksheet

B. 1. Understanding the goals of influence through applied leadership research 1) Where do you need more influence, and how would it help you or your organization?

2) How might you use the applied research to gain influence?

B. 2. Influence shadings: The Leader’s Window 3) Think of some examples of leadership styles (positive and negative) in each of the

quadrants. (page 4)

B. 3. Using and applying different leadership styles 4) How would you use different leadership styles to gain influence?

B. 4. Planning and making decisions 5) How would you use the Success and Issues Worksheet in your environment? (page 7)

B. 5. Vision and priorities

6) How will you use the planning and/or decision-making tools? (pages 6-9)

B. 6. Influencing through results 7) How will you use the delegation tools? (pages 10-11)

8) How will use the “My Job, Your Job Worksheet”? (page 12)