The ARM Licensing User Guide Version 2.0 26th July 2010 This User Guide explains how to use the ARM® Product Licensing section, covering the following areas. 1: Introduction 2: Generating a license 3: Saving a license 4: Retrieving existing licenses 5: Rehosting your license For more information on License Management of ARM development tools, please see the “License Management” FAQ at: http://www.arm.com/support/licensemanagement.html If you have any problems generating, saving or retrieving your license, please email license.support@arm.com

1: Introduction This portal provides an easy to use mechanism for generating and retrieving your ARM development tool license files. Should you have any problem logging in or using the system, please send an email to license.support@arm.com

2: Generating a license To generate a new license from the Connect License Management Homepage click on the link Software Licenses as seen in figure 1 below.

Figure1: The Portal Home Page. This will take you to the licensing homepage as seen in figure 2 on the next page.

Figure 2: The Licensing Home Page. Please note, these instructions are for ARM Product Licensing. For Keil Licensing click on the link to the Keil Website. In the Resources box on the left, under Licensing click on Generate. This will take you to the first of the license generation pages, as in figure 3.

Figure 3: The 1st License Generation Page. Type in your Product Serial Number and click on the Get License button. You will then be taken to the second license generation page where you will be asked to provide your host ID information. See figure 4 on the next page.

---NOTE--- You can normally generate a license only once from the web licensing portal.

The only exception is if you have a multi seat floating license and you want to split the seats over two or more servers.

If you want to move the license for a different machine at a later time, you will need to go through our rehost process.

We will go through this in detail later in this document.

Figure 4: The Host ID Information Page. ARM Licenses are locked to the host ID of your PC or License Server. This will be explained in more detail as we work through this section. At the time of purchase, a number of seats will be allocated to a serial number. The host ID page enables you to see for a particular product and serial number how many seats were purchased, how many have been used and how many are still available. If your license is for more than 1 seat, you must enter the quantity of seats you wish to generate in the “Quantity to Fulfill” box. You can either generate the total number of seats available or, if you wish, split your seats between many sites and therefore, different host ID’s. For example if there are 4 seats available, you may wish 3 seats for 1 site and 1 seat for another so you would enter “3” in the “Quantity to Fulfill” box and enter the host ID information, generate the license then return and generate the remaining 1 seat. Enter host ID Information (Required): You must enter the host ID information for your license file. The license will normally be locked to your Ethernet Card. For details on how to find your host ID, see the FAQ: “How do I find my host ID?” at: http://infocenter.arm.com/help/index.jsp?topic=/com.arm.doc.faqs/kiLwjCHu92xQmR.html or the ARM FLEXlm Management Guide, provided with your tools.

--- NOTE --- You must remove all dashes from the host ID that is reported by

your operating system. ----------------

Node-Locked License: Enter either your hard disk serial number or your Ethernet card MAC address into the Node-Locked host ID field (this section is not case sensitive): For license locked to drive C. (this is an eight digit alphanumeric value) OR For license locked to MAC address. (this is a twelve digit alphanumeric value) Floating License: Single Server Model: Enter the Ethernet MAC address of your server into the first Server ID field, the remaining fields should be left blank. Three Server Model: Enter the 3 Ethernet card MAC addresses of your 3 servers into the 3 Server ID fields: For Solaris and HP-UX license servers, select the option “long” and enter the host ID which should be an eight digit alphanumeric value Once you have entered the host information for your license, click on the Generate button. This will take you to the Confirmation page shown in figure 5.

Figure 5: Confirmation Page.

Click on the Confirm button to generate your license(s), or the Back button to return to the Host ID Information Page, figure 4. If you have clicked the Confirm button, you will be given the option to view your license, figure 6.

Figure 6: The View License Page. When you click on the View button, your license file will be displayed as in figure 7.

Figure 7: View of License File.

3: Save license file You will now be able to see your license file. Click on the Save button to save your license file to your computer. For installation of the license onto your node locked computer or floating license servers, please see the following FAQ’s: For Node locked, see the FAQ “How do I install my node locked license?” at: http://www.arm.com/support/faqdev/1184.html For Floating see the FAQ “How do I install my floating license?” at: http://www.arm.com/support/faqdev/3898.html or refer to the ARM FLEXlm License Management Guide.

--- NOTE --- Always log out before exiting the system.

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4: Retrieving existing licenses Having logged in, you will gain access to your License Management Home Page, as in figure 2. To view all the licenses you have already generated, click on the View button under Licensing. You will then see the View Licenses page as in figure 8.

Figure 8: The View Licenses Page. There are many ways to retrieve your existing licenses. The most direct method is if you know either the serial number, Host ID or part number of the license you would like to retrieve. Simply enter the information into the blank field and click on the Search button, this will retrieve a list of all the serial numbers which have licenses attached. The other way to search is to leave all the fields blank and click on the Search button. You will then see a list of all the serial numbers with licenses you have generated using your account. From this screen you can see from each serial number the following information Part number Whether Node Locked (Locked uncounted) or Floating Seats Purchased Seats Available Seats Used To view further details of the license click on the button next to the serial numbers to view Start and End Date if it is a timed license, Host ID, Support and Maintenance validity dates, if applicable or view and save your license.

Figure 9:Information about the serial numbers. From figure 9, if you can see a Generate button to the right of the license information, this means that there are still seats that have not been used for that specific serial number. If you click on Generate it will take you the generation process as in figure 3.

--- NOTE --- Always log out before exiting the system.

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5: Rehosting a license If you want to move your license to another machine, you must apply for a Rehost through the licensing portal. Logon to the system and go to the Licensing page as in figure 2. In the left hand box under Licensing click on Rehost. This will take you to the Rehost page, as in figure 10.

Figure 10: The Rehost Disclaimer. Read through the Disclaimer and click on the box I Accept to accept the terms of the Rehost Agreement. This will then take you to the search page as in figure 11.

Figure 11: The Search Page.

You can search for your licenses in the same way as we did in the section on retrieving a license. Select the license or licenses you wish to rehost by ticking in the box on the right of the license information.

Figure 12: The Selection Page. When you have selected the license or licenses you want to rehost, enter a reason in the Reason for Rehost box, enter a case number if you have one and click on the Rehost button. After a few moments the page will refresh with the following information, as in figure 13.

Figure 13: Rehost Notification. As you can see above, the new text shows: Rehost Request created with Case ID: 467988. Please wait for ARM to contact you. This is informing you that a new Rehost Request support case has been opened and entered in the License Support Queue. An ARM Support Operator will review your request and will respond with an email indicating your rehost has been successful and instructions on how to obtain your new license file. Please Note. You are permitted: Floating License. “1 rehost per 12 month period per server (or server triad) per serial number free of charge. Additional rehosts will be charged an administration fee per server (or server triad) per serial number”. Node-Locked License. “1 rehost per 12 month period per seat per serial number free of charge. Additional rehosts will be charged an administration fee per serial number.

--- NOTE --- Always log out before exiting the system.

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