© 2019 SHRM. All Rights Reserved

t

© 2019 SHRM. All Rights Reserved

THE “NEW NORMS” OF THE FUTURE GLOBAL WORKFORCE

Johnny C. Taylor, Jr.

7

© 2019 SHRM. All Rights Reserved

TALENT

TIMESPAN

WORK DEMANDS WE BE HERE

TOOLS

STRENGTH + SPEED

CREATIVITY, AGILITY +

ADAPTABILITY

ACQUIRED KNOWLEDGE

+ SKILL

EFFICIENCY + OPTIMIZATION

KNOW HOW + STAMINA

MILLIONS DECADESCENTURIESMILLENNIUMS

AGRICULTURAL ERA

INDUSTRIALERA

INFORMATION ERA

AUGMENTED ERA

LABOR EFFICIENCY

LABOR AUGMENTATION

LABOR REPLACEMENT

COGNITIVE REDUCTION

COGNITIVE AUGMENTATION

Concept of Augmented Era © Jeff Kowalski, CTO Autodesk

MENTAL MODELS ARE HERE

NEW NORM #1:“THE TALENTED” DEFINED VERY DIFFERENTLY

HUNTER –GATHER ERA

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VELOCITY OF

CHANGE

TIME

STEAM ENGINE

COMBUSTIONENGINE +

ELECTRICITY

MOBILE

INTERNET

INTERNET OF THINGS

ARTIFICIAL INTELLIGENCE + AUTONOMOUS VEHICLES

SINGULARITY = HYBRID HUMAN + MACHINE

1750 1850 1950 2050

PARADIGMSHIFTS

LIFEEXPECTANCY 37 40 69 90

TELEPHONE +

TELEVISION

© Chris Shipley + Heather McGowan

NEW NORM #2:LIVING LONGER + CHANGING FASTER

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NEW NORM #3:VUCA

VOLATILITY UNCERTAINTY AMBIGUITY COMPLEXITY

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Problem

COMPLICATED

Problem

COMPLEX

The World of Work Required Learning A Skill or Expertise with a Discrete

Disciplinary Focus

The World of Work Requires Constant Learning, Adaptation, Sense-making, Interdisciplinarity As

Norm

YESTERDAY TODAY

COMPLICATED VS. COMPLEX

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NEW NORM #4: A MULTIGENERATIONAL WORKFORCE

TRADITIONALISTS(1928-1945)

BABY BOOMERS(1946-1964)

GEN X(1965-1980)

MILLENNIALS(1981-1996)

GEN Z(1997-present)

One Employer for LifeUnionized Perspective~1% of Workforce

Career BuildersFocused on Family6% of Workforce

Corporate ClimbersFocused on Spending PowerDriven to Succeed35% of Workforce

EntrepreneursCorporate TransparencySocietal “Change Engines”33% of Workforce

Born DigitalConsumers of Work CultureGIG-OrientedFiscally Tight25% of Workforce

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NEW NORM #5: THE EMPLOYEE ACTIVIST

Increasingly, Employees expect their Company to speak up on non-work issues

20TH CENTURY

21ST CENTURY

Collective Labor Movements

CollectiveIndividual Activism

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Laloux’s Organizational Levels

48

Model Key BreakthroughsTEALEvolutionary

Self Management, Wholeness, Evolutionary Purpose

GREENCulture Driven Organizations

Empowerment, Value Driven Culture, Stakeholder Model

ORANGELarge Corporations, Charter Schools

Innovation, Accountability, Meritocracy

AMBERGovernments, Churches, Public Schools

Formal Roles, Hierarchies, Processes

REDGangs, Mafias, Mercenaries

Division of Labor, Command Authority

Laloux Model from Reinventing Organizations, Image from Philippe Bailleur

TEALEvolutionary

GREENCulture Driven Organizations

ORANGELarge Corporation, Charter Schools

AMBERGovernments, Churches, Public Schools

REDGangs, Mafias, Mercenaries

Model/Examples Cultural CharacteristicsSelf Management, Wholeness, Evolutionary Purpose

Empowerment, Value Driven Culture, Stakeholder Model

Innovation, Accountability, Meritocracy

Formal Roles, Hierarchies, Processes

Division of Labor, Command Authority

Laloux’s Organizational Levels

48

Model Key BreakthroughsTEALEvolutionary

Self Management, Wholeness, Evolutionary Purpose

GREENCulture Driven Organizations

Empowerment, Value Driven Culture, Stakeholder Model

ORANGELarge Corporations, Charter Schools

Innovation, Accountability, Meritocracy

AMBERGovernments, Churches, Public Schools

Formal Roles, Hierarchies, Processes

REDGangs, Mafias, Mercenaries

Division of Labor, Command Authority

Laloux Model from Reinventing Organizations, Image from Philippe Bailleur

NEW NORM #6: CULTURE IS EVERYTHING

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I&D is replacing D&I

Organizations lacking effective inclusion are ten times more likely to disappear within the next five years.

NEW NORM #7: DIVERSITY IS A GIVEN… INCLUSION IS A MUST

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N

E

S

W

ü Opportunities to Apply Skillsü Compensationü Job Securityü Relationship with Supervisorü Cultureü Purpose

MAKING THE LUBRICANT INDUSTRY ATTRACTIVE

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@JohnnyCTaylorJr @JohnnyCTaylorJr