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0 Ministry of Health, Labour and Welfare/Department of Health and Welfare for Persons with Disabilities Relief Division Policy Planning Division Independence Promotion Office The Act on Assistance Dogs for Physically Disabled Persons (English Version)

The Act on Assistance Dogs for Physically Disabled … people with disab h their daily activities an aid their handle up and handing the g over requested ob putting on and rem wear

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Ministry of Health, Labour and Welfare/Department of Health and Welfare for Persons with Disabilities Relief Division

Policy Planning Division Independence Promotion Office

The Act on Assistance Dogs for

Physically Disabled Persons (English Version)

1

In Japan, there is a law called “The Act on Assistance Dogs for Physically Disabled Persons”.

This law attempts to facilitate growth of the quality of the “assistance dogs for physically disabled persons” and use of public facilities for people with physical disabilities, to contribute to the independence and social participation of individuals with physical disabilities.

According to this law, the term “Assistance Dogs for Physically Disabled Persons” refers to “guide dogs”, “service dogs” and “hearing dogs” that have been certified by groups designated by the Ministry of Health, Labour and Welfare.

(*) “Assistance animals (other than dogs)” and “assistance dogs” that were trained at overseas training facilities are not recognized as “Assistance Dogs for Physically Disabled Persons” under this law, and will receive the same treatment as pets. This also holds true for

“Assistance Dogs” that are used by persons with disabilities other than physical disabilities. For this reason, please be aware that this law states that these animals are not permitted to

accompany individuals at places that have an obligation to accept “Assistance Dogs for Physically Disabled Persons” such as public facilities, public transportation, restaurants and hotels.

Please refer to the following leaflet for details.

About “Assistance Dogs” in Japan

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Ministry of

sistance Dog In

Ministry of Health,

nce Dog Inform

y of Health, Labour a

Dog Information

lth, Labour and Welfa

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ur and Welfare

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The term “

“guide dogs

disabilities o

These dogs

Physically D

They are pa

As they are

manners an

areas where

Assistance

persons wit

to get a b

members o

AssistaDisable

The term “Assistanc

“guide dogs”, “hear

disabilities of the eye

These dogs are cert

Physically Disabled

They are partners of

As they are properly

manners and are k

areas where people

Assistance dogs are

persons with physica

to get a better un

members of society.

Assistance DDisabled Pers

“Assistance Dogs”

ogs”, “hearing dogs

es of the eyes, ears,

ogs are certified in a

lly Disabled Persons”

e partners of persons

are properly trained

s and are kept clea

here people tend to g

ce dogs are essentia

with physical disabil

a better understand

s of society.

sistance Dog (Asabled Persons)

tance Dogs” for per

earing dogs”, and “

eyes, ears, or limbs.

certified in accordanc

led Persons” and hav

s of persons with disa

erly trained and take

e kept clean. There

ple tend to go.

are essential for the

sical disabilities. We

standing of a

nce Dog (Assistad Persons) Inform

gs” for persons wit

ogs”, and “service d

rs, or limbs.

in accordance with “T

ns” and have receive

ons with disabilities a

ed and taken care o

n. Therefore thes

ntial for the independ

abilities. We hope tha

anding of assistanc

og (Assistance Dons) Information

persons with physic

d “service dogs” tha

ance with “The Act o

have received specia

disabilities and there

taken care of, they a

erefore these dogs

the independence an

We hope that everyo

of assistance dogs

ssistance Dogs fInformation

with physical disabi

e dogs” that assist

h “The Act on Assist

eived special training

s and therefore not p

re of, they are able to

hese dogs are acce

endence and social p

that everyone will ta

ance dogs and acc

nce Dogs for Ph

sical disabilities refe

that assist persons

ct on Assistance Do

ecial training.

erefore not pets.

y are able to follow

gs are accepted in

and social participat

ryone will take some

gs and accept the

ogs for Physical

abilities refers to

sist persons with

nce Dogs for

ot pets.

le to follow social

ccepted in many

ial participation of

ill take some time

accept them as

or Physically

refers to

ons with

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in many

ipation of

ome time

them as

○ Hearing Dogs Hearing dog

to hear or

sounds in d

handlers of

alerts, and b

Hearing dog

Dog”.

Types of

○ Hearing Dogs Hearing dogs notify

to hear or have h

sounds in daily life.

handlers of sounds

alerts, and babies cr

Hearing dogs wear v

Types of Assi

○ Hearing Dogs dogs notify their han

or have hearing d

in daily life. They rec

of sounds such a

nd babies crying.

dogs wear vests w

Assistance

○ Guide Dogs Guide do

or have

town.

The dog

handlers

such as t

Guide do

tify their handlers, wh

e hearing disabilitie

ife. They recognize a

nds such as doorbe

s crying.

ar vests with a tag wr

Assistance Dog

○ Guide Dogs Guide dogs help

or have difficulty

town.

The dogs avoid

handlers about t

such as turns in th

Guide dogs wear

handlers, who are no

g disabilities, of va

recognize and notify

h as doorbells, FAX

ith a tag written “He

○ Service Dogs Service do

in their limb

These do

picking thi

him/her, br

and helpin

clothes.

Service d

written “S

stance Dogs

○ Guide Dogs dogs help people w

ve difficulty seeing s

dogs avoid obstac

lers about the path

as turns in the road.

dogs wear harnesse

, who are not able

ilities, of various

e and notify their

orbells, FAX ring

g written “Hearing

○ Service Dogs Service dogs help

in their limbs with th

These dogs can

picking things up

him/her, bringing o

nd helping with pu

clothes.

Service dogs we

written “Service Do

elp people who are n

lty seeing safely nav

void obstacles and

ut the path they are

in the road.

ear harnesses.

not able

various

tify their

AX ring

“Hearing

○ Service Dogs dogs help people w

limbs with their daily

dogs can aid thei

things up and han

, bringing over requ

lping with putting on

e dogs wear vests

“Service Dog”.

le who are not able t

g safely navigate th

stacles and notify

ath they are walkin

lp people with disab

h their daily activities

an aid their handle

up and handing the

g over requested ob

putting on and rem

wear vests with a

re not able to see

navigate through

and notify their

are walking on,

le with disabilities

aily activities.

their handler by

handing them to

equested objects,

on and removing

ests with a tag

le to see

through

tify their

lking on,

isabilities

ndler by

them to

objects,

removing

h a tag

It is require

Persons” th

Please do n

● The following places are required to ac- Public

organiz

- Public

trains, b

- Public fa

facilities

and hot

general

- Offices

Offices

public o

Private

more e

● Places which should make efforts to accept assistance

- Offices (

Private

than 50

- Private

Assista

It is required under

Persons” that assista

Please do not prohib

● The following places are required to acPublic facilities

organizations

Public transpo

trains, buses and

Public facilities s

facilities, resta

and hotels whic

general public

Offices (work pla

Offices of the

public organizat

Private busine

more employee

● Places which should make efforts to accept assistance dogs are

Offices (work pla

Private busines

than 50 employ

Private housing

Assistance D

uired under “The A

” that assistance dog

o not prohibit their e

● The following places are required to aclic facilities that a

nizations

blic transportation

s, buses and taxis)

lic facilities such as co

ities, restaurants,

hotels which are us

eral public

es (work places)

ces of the country

lic organizations

ate businesses wi

re employees

● Places which should make efforts to accept ce dogs are as follow

es (work places)

ate businesses with

n 50 employees

te housing

ssistance Dogs g

der “The Act on As

sistance dogs be acc

ohibit their entry just b

● The following places are required to acities that are mana

sportation (such a

and taxis)

s such as commercia

staurants, hospital

re used by th

places)

the country or loca

izations

inesses with 50 o

● Places which should make efforts to accept are as follows:

s)

nesses with less

nce Dogs go eve

e Act on Assistance

dogs be accepted in

ir entry just because

● The following places are required to act are managed by

n (such as

s commercial

s, hospitals

used by the

ntry or local

with 50 or

● Places which should make efforts to accept

ogs go everywhe

Assistance Dogs fo

accepted in various p

ust because it is a “do

● The following places are required to accept assis

anaged by the co

● Places which should make efforts to accept

o everywhere wit

nce Dogs for Physic

in various places a p

se it is a “dog”.

cept assistance do

by the country or

● Places which should make efforts to accept

rywhere with thei

s for Physically Dis

s places a person m

sistance dogs:

country or local p

re with their user

ysically Disabled

a person may go.

or local public

h their users.

Disabled

n may go.

al public

Users of

assistance

health and c

● Assistance dogs are trained to relieve themselves when and where their users ins

● Assistance dogs are trained to wait patiently under the charge of their users. - At rest

unde

- At acc

place

- In publ

Assist

● Users of assistance dogs mand sha

check

Assistavery hea

Users of assistanc

assistance dogs’ ac

health and cleanline

● Assistance dogs are trained to relieve themselves when and where their users instruct the

● Assistance dogs are trained to wait patiently under the charge of their users. At restaurants o

under the tab

At accommoda

places such a

In public transp

Assistance dog

● Users of assistance dogs mand shampooing

check-ups.

Assistance Dvery healthy.

of assistance dogs

ce dogs’ activities an

nd cleanliness.

● Assistance dogs are trained to relieve themselves when and where their ruct them to.

● Assistance dogs are trained to wait patiently under the charge of their users. restaurants or eating

nder the table until th

accommodations suc

laces such as the cor

ublic transportation s

sistance dogs avoid s

● Users of assistance dogs mshampooing them,

sistance Dogs hry healthy.

tance dogs take g

’ activities and make

● Assistance dogs are trained to relieve themselves when and where their them to.

● Assistance dogs are trained to wait patiently under the charge of their users. ts or eating facilities…

table until the meal is

odations such as ho

h as the corners of r

nsportation such as t

dogs avoid soiling th

● Users of assistance dogs make effo

oing them, and als

nce Dogs have be

ogs take great res

s and make efforts to

● Assistance dogs are trained to relieve themselves when and where their

● Assistance dogs are trained to wait patiently under the charge of their users. ing facilities…Assista

il the meal is over.

such as hotels and

corners of rooms or

on such as trains, bu

id soiling the seats b

ake efforts to ke

m, and also vaccin

ogs have been tr

great responsibilit

ke efforts to maintai

● Assistance dogs are trained to relieve themselves when and where their

● Assistance dogs are trained to wait patiently under the charge of their users. ies…Assistance dog

al is over.

hotels and inns…A

of rooms or near the

as trains, buses, taxis

the seats by staying

efforts to keep their

also vaccinate and

ave been trained

responsibility in m

ts to maintain the ass

● Assistance dogs are trained to relieve themselves when and where their

● Assistance dogs are trained to wait patiently under the charge of their users. istance dogs wait in

ns…Assistance

or near the entrance

buses, taxis, etc…

ts by staying by their

o keep their dog clea

ccinate and take t

en trained well,

ibility in managing

ntain the assistance

● Assistance dogs are trained to relieve themselves when and where their

● Assistance dogs are trained to wait patiently under the charge of their users. dogs wait in areas su

…Assistance dogs w

the entrance way.

axis, etc…

ying by their users’ fe

eir dog clean by bru

and take their dog

ained well, and a

managing their

assistance dogs’

● Assistance dogs are trained to relieve themselves when and where their

● Assistance dogs are trained to wait patiently under the charge of their users. t in areas such as

nce dogs wait in

nce way.

heir users’ feet.

clean by brushing

e their dogs for

well, and are

ing their

ce dogs’

● Assistance dogs are trained to relieve themselves when and where their

● Assistance dogs are trained to wait patiently under the charge of their users.

such as

s wait in

brushing

dogs for

● Make sure not to talk to, stare, touch without permission, or try to grab the attention

● Make sure not to offer water or food to an assistance dog. Users o

drinks, alo

Inquiries

● Inquiries/complaints towards accompanying and usage of assistance dogs Forward

disabilities

● The Assistance Dog Homepage and related laws of “The Act on Assistance Dogs for

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s, along with

Inquiries

● Inquiries/complaints towards accompanying and usage of assistance dogs Forward inquiries

disabilities at each

● The Assistance Dog Homepage and related laws of “The Act on Assistance Dogs for Physica

http://www.m

Ministry of H

within the “

Physically D

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● Inquiries/complaints towards accompanying and usage of assistance dogs rd inquiries to the

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● The Assistance Dog Homepage and related laws of “The Act on Assistance for Physically Disab

http://www.mhlw.go.

Ministry of Health, La

within the “Informatio

Physically Disabled Pe

hen an assistancst with its user, t

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● Make sure not to offer water or food to an assistance dog. istance dogs manage

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● Inquiries/complaints towards accompanying and usage of assistance dogs ies to the division

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istance dog is weser, the dog is “w

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● If there are complaints from other customers about accepting

● If the assistance dog blocks passageways, sniffs around or

● There

To faciliti

● Assistance dogs are able to wait under their users’ instruction, so there iaccommod

● If there are complaints from other customers about accepting

the assistunderstandunder “ThPersons”, their dog’s

● If the assistance dog blocks passageways, sniffs around or

makes anydog’s user

● There are

help, evenassistancethem by shearing do

To facilities ac

● Assistance dogs are able to wait under their users’ instruction, so there is no spaccommodate them

● If there are complaints from other customers about accepting the assistance dounderstanding by eunder “The Act onPersons”, and alsotheir dog’s actions

● If the assistance dog blocks passageways, sniffs around or makes any other trdog’s user.

are occasiohelp, even when aassistance dog usethem by speakinghearing dog users)

facilities accepti

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● If there are complaints from other customers about accepting sistance dog alongtanding by explaining“The Act on Assista

also that thg’s actions and healt

● If the assistance dog blocks passageways, sniffs around or any other trouble, p

are occasions whereven when accompannce dog user in trouy speaking to him/h dog users).

ties accepting as

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● If there are complaints from other customers about accepting dog along with iy explaining the oblig

t on Assistance Dogalso that the users ns and health mainte

● If the assistance dog blocks passageways, sniffs around or r trouble, please co

sions where the assn accompanied by h

user in trouble, pleaing to him/her or th

ccepting assista

● Assistance dogs are able to wait under their users’ instruction, equipment or furnis

● If there are complaints from other customers about accepting long with its user,ing the obligation to istance Dogs for Ph

t the users are highealth maintenance.

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here the assistance panied by his/her d

trouble, please try coim/her or through w

ting assistance d

● Assistance dogs are able to wait under their users’ instruction, nt or furnishings n

● If there are complaints from other customers about accepting h its user, please bligation to accept thDogs for Physically rs are highly respointenance.

● If the assistance dog blocks passageways, sniffs around or communicate it clea

assistance dog’s usby his/her dog. If yolease try communicar through writing (in

ssistance dogs

● Assistance dogs are able to wait under their users’ instruction, rnishings needed to

● If there are complaints from other customers about accepting ser, please ask fo to accept these dogs

r Physically Disabledighly responsible fo

● If the assistance dog blocks passageways, sniffs around or nicate it clearly to the

ce dog’s user needsr dog. If you see an

y communicating withh writing (in case o

ance dogs

● Assistance dogs are able to wait under their users’ instruction, s needed to

● If there are complaints from other customers about accepting se ask for t these dogs

ally Disabled sponsible for

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user needs you see an nicating with (in case of

Summary of “The Act on Assistance Dogs for Physically Disabled Persons”

● The purpose of “The Act on Assistance Dogs for Physically Disabled Persons” is to contribute to the promotion of independence and social participation of persons with physical disabilities (Article 1 of the Act).

● “Assistance dogs for physically disabled persons” is the generic term for certified guide dogs, service dogs and hearing dogs (Article 2 of the Act).

● Assistance dogs under “The Act on Assistance Dogs for Physically Disabled Persons” wear a sign stating information such as their breed, certification number and date. Additionally, users should carry documents stating information such as the assistance dog’s health care record and proof of being an assistance dog such as the dog’s Assistance Dog Certificate when using or visiting facilities. These documents should be displayed at the request of related parties (Article 12 of the Act).

● The following facilities may not refuse assistance dogs and their users, except under unavoidable circumstances that may lead to substantial harm to the facilities, related areas, and to the users of the facilities (Article 7, 8, 9, 10 of the Act):

- Public facilities that are managed by the country or local public organizations and public transportation (such as trains, buses and taxis)

- Public facilities such as commercial facilities, restaurants, and hospitals which are used by the general public

- Private businesses with 50 or more employees (work places)

* The “Act” within the parenthesis indicates “The Act on Assistance Dogs for Physically Disabled Persons”