The AbilityOne Program: A Solution to Your Acquisition Planning and Strategy

Breakout Session #: D17

Chuck Guta, Army Key Agency Executive, SourceAmerica Marie McManus, Air Force Key Agency Executive, SourceAmerica Connie McClendon, Supply Technician, Skookum Contract Services

Date: Tuesday, July 26 Time: 11:15am-12:30pm

• Wounded Warrior With a Message • Learning Objectives • AbilityOne Mission • AbilityOne Benefits • AbilityOne Process • AbilityOne Program Capabilities • Questions

Today’s Agenda

2

Connie McClendon Supply Technician

Skookum Contract Services Ft, Meade, MD (U.S. Army)

My Invisible Disability

3

4

5

6

7

8

9

10

11

12

13

14

www.sourceamerica.org www.abilityone.gov

15

• Define the mission of the AbilityOne® Program

• Understand the responsibilities of U.S. AbilityOne Commission® and Central Nonprofit Agencies (CNAs)

• List benefits of the Program from the perspective of the Federal agency

• Explain how the AbilityOne process works

• Identify product and service capabilities of the Program

Learning Objectives

16

AbilityOne Program Mission

Provide employment opportunities for people who are blind

or have significant disabilities in the manufacture and delivery of

products and services to the Federal Government.

17

• Single largest employer of people who are blind or have significant disabilities (47,000+ employed in FY 2015)

• Employs more than 2,000 veterans with disabilities including Wounded Warriors

• Currently, there are more than 2,700 SourceAmerica® contracts being performed for the Federal government

• 1,000+ SourceAmerica-affiliated Nonprofit Agency (NPA) providers with more being added each day

• There are more than 20M working age Americans who are blind or have significant disabilities, 80% of whom do not have jobs

Commission statistical data as of 3/2015

AbilityOne Program Realities

18

Person with a Disability: A person who cannot gain and maintain competitive employment over an extended period of time without support.

Potential sources for recruitment: • Wounded Warrior programs • Current contractor work force • Service provider own work force • High school and community college transition courses • Rehabilitation centers / hospitals • State Department of Rehabilitation • State Department of Health and Human Services • State unemployment office • Job fairs • Other nonprofit service providers

AbilityOne: A Capable Workforce

19

History of AbilityOne

20

President Roosevelt

signs Wagner-O’Day Act:

This Act created

employment for people who are

blind

Allowed nonprofit

agencies to sell PRODUCTS to

the Federal Government

1974 1971 1938

The Act is amended to

include people with significant disabilities by Senator Jacob Javits; the law

becomes Javits-Wagner-O’Day Act (JWOD Act) and the JWOD

Program

Allowed nonprofit agencies to sell SERVICES to the Federal Government

NISH incorporated and began

building national network of

nonprofit agencies employing people

with significant disabilities

JWOD renamed

AbilityOne® Program to

better communicate the program

mission

NISH rebranded as SourceAmerica®

to better reflect the mission and

activities of the organization

2006 2011 2013

The Federal agency that

oversees the AbilityOne

Program began operating as

the U.S. AbilityOne

Commission®

Formerly known as the Committee for Purchase from People who are Blind or Severely Disabled

Structure of AbilityOne

21

Commission Members

22

P. Edward Anthony Dept of Education

Robert Kelly, Jr. Private Citizen

J. Anthony Poleo Chairperson

Dept of Defense

James Kestleloot Vice Chairperson

Private Citizen

William Sisk General Services Administration

Jan Frye Dept of Veterans

Affairs

Karen McCulloh Private Citizen

Anil Lewis Private Citizen

Lisa Wilusz Dept of

Agriculture

Harry Hallock Dept of Army

Thomas Robinson Dept of Air Force

RADM Jonathan A. Yuen

Dept of Navy

Virna Winters Dept of

Commerce

Jennifer Sheehy Dept of Labor

Vacant

NPA Contractor

Federal Agency

Federal Customer

Contract Provider

Central Nonprofit Agencies

Delivers Products and Contract Services at Fair Market Value

AbilityOne Partnership

23

Commission Responsibilities

Interpret and Enforce AbilityOne Regulations

Oversee Central Nonprofit Agencies (NIB, SourceAmerica)

Determine Suitability of Products and Services

Establish Fair Market Price

Maintain the Procurement List

24

Nonprofit Agency Providers

25

Independent nonprofit providers

Privately incorporated 501(c)(3) organization

Mission: employ people with significant disabilities

Disability ratio of 75%

Pre-qualified contractor to ensure capacity and capability

SourceAmerica

43,000+ people with disabilities employed

$2.4B+ in annual sales

Evaluates and recommends NPAs for AbilityOne opportunities

Acquisition strategy planning

Quality control, subject matter expert support Contract negotiation, startup assistance

A Central Nonprofit Agency (CNA)

470+ associated NPAs

40+ years’ experience

26

AbilityOne Benefits

• Reduced contracting efforts – no RFP, easy contract renewal

• Flexible negotiations with an eye on your budget

• Fair market price guarantee – U.S. AbilityOne Commission

• Long-term partnering – increased institutional knowledge

• Collaborative PWS development – industry experts for all business lines inject state-of-the-art best practices

• National network of solution providers

27

AbilityOne is a Smart Partner

The most recent Commission survey revealed: • AbilityOne NPAs spent $1B+ in subcontract

dollars—$279M of that with small businesses. • Small business subcontractors included:

– 2,890 Small Businesses – 459 Women-Owned SBs – 204 Veteran-Owned SBs – 45 Small Disadvantaged SBs – 91 HubZone SBs – 44 SDVOSBs – 9 Native American Owned SBs

28

Acquisition Process Comparison

• Advertise RFP • Evaluate Proposals • Determine Responsive Contractor • Establish Competitive Range • Conduct Discussions • SSET Brief to SSA

• Develop PWS Requirement • Organize SSEB • Conduct Market Research • Formulate Acquisition Strategy

• Assist with PWS Development • Conduct Market Research • Coordinate Site Visit

• Advertise RFP • Evaluate Proposals • Determine Responsive Contractor • Technical/Price Negotiations • Assist with Contractor Discussions • Procurement List Addition

• Award Requirement • Potential Protest • Post Award Administration

• AbilityOne Contract Award • Post Award Administration

Contracting SourceAmerica

29

AbilityOne Process Steps

30

1. Government identifies a requirement 2. Conducts market research - includes AbilityOne 3. Decides to set aside requirement for AbilityOne 4. CNA conducts feasibility assessment

5.

CNA, NPA and CO negotiate terms, conditions and recommended fair market price; CNA provides technical, financial, engineering support

6. AbilityOne Commission staff analysis 7. PL addition decision by AbilityOne Commission 8. Contract award and performance

Other Ways to Work with SourceAmerica

• Opportunities for subcontracting – X% of value of all subcontracts awarded to

NPA providers – Minimum X% of individuals employed through

organizations affiliated with AbilityOne – Specify work to be performed by NPA; include

deliverable for reporting

• SourceAmerica is a GSA contract holder – Document destruction and mailroom – Logistics worldwide – Facilities maintenance

31

AbilityOne Services

• Administrative • Commissary Shelf Stocking • Contact Center / IT Support • Custodial • Document / Records

Management • Electronics Recycling • Fleet Management • Food Services

• Grounds Maintenance • Healthcare Environmental • Kitting • Laundry • Secure Document Destruction • Secure Mail • Supply Chain Management • Total Facility Management

32

• General office cleaning: office space, conference rooms, executive level service, judges' chambers and courtrooms

• General building custodial services: dining facilities, kitchens, daycare centers, fitness centers, computer rooms and secure areas

• Complete restroom sanitation and stocking • Trash removal and recycling • Hard floor and specialty floor care: stripping

and recoating and daily maintenance • Routine cleaning for base-wide projects • Green Cleaning Program

Custodial Services

33

Contact Center/IT Support • Multi-Channel: voice, chat, text, web, email,

postal mail, fax, self-service, enhanced IVR, multi-language

• Security clearances • Brick-and-mortar and virtual

operations • Full disaster recovery,

continuous operation • 24x7x365 operations • 970+ employees with significant disabilities • $185M+ in annual contract revenue

34

Document/Records Management • Life cycle records management • Document imaging/back file conversion/indexing • HIPAA compliant electronic health records/secure private

records • Large format imaging • National/multi-regional consolidated services • Digital mail/online, postal mail • Billing/processing services • Microfilming • Word processing, transcription • CD/DVD replication • Print shop operations • Secure document & computer records destruction • Training, certification and security clearances

35

Grounds Maintenance

• Tree/shrub pruning, maintenance

• Parking lot maintenance

• Seasonal and specialized displays

• Waste management and recycling

• Slope management • Turf renovations • Snow management

36

• Landscape design, install and maintenance

• Security and perimeter fence maintenance

• Integrated pest management • Weed control, fertilization • Irrigation maintenance • Industrial vegetation control • Flight line and air field

Maintenance • Interior plan and floral design

Secure Document Destruction • Document and materials destruction • Recycling programs • Media/x-ray film imaging, conversion, destruction • Professional, trained, bonded and insured staff • Alarm monitored facilities with 24/7 video

surveillance and 90-day backup • Regularly scheduled pick-up days • Trucks with real-time GPS tracking • Shred widths: 5/16" vs industry standard of 5/8" • Full 7-year background checks of all employees • On-going training for all employees

37

Supply Chain Management

• Inventory integrity management • Warehousing, stockroom, distribution • Kitting, light manufacturing • Receiving, order filling, shipping • Inventory replenishment • Reverse logistics • Planning, purchasing, forecasting • Multi-regional/national

warehousing and distribution capability • Lean/Six-Sigma application capability • Logistics information systems: ERP, WMS, TMS

38

• Facilities operation and maintenance

• Public works services • Housing

management • Waste management • Water, wastewater

treatment • Utility system

management • Work control and

management

• Preventive, corrective maintenance

• Fleet and transportation • Laundry services • Mail center operations • Administrative services • Engineering, construction

management • Contact center services

Total Facilities Management

39

AbilityOne Products

• Clothing and textiles • Food processing and packaging • Supplies and equipment

– Hardware, office and medical

• Manufacturing and development

40

• AbilityOne.com • GSA Advantage! • GSA Global Supply • The Department of Defense

Electronic Mall (EMALL) • Contact SourceAmerica • DoD Customers – local Base

Supply Stores

Purchasing AbilityOne Products

41

Today You Have Learned

• The mission of the AbilityOne Program • The responsibilities of AbilityOne

Commission and Central Nonprofit Agencies

• The benefits of the AbilityOne Program from the Federal agency perspective

• How the AbilityOne process works • How to identify product and service

capabilities of the AbilityOne Program

42

…a WIN for you …a WIN for people with disabilities …and a WIN for the taxpayer

Benefits study identified taxpayer savings per worker: • Food Service – $3,053 • Commissary – $3,138 • Custodial – $6,084

NOTE! $47 million total net impact on Government balance sheet!

Your Support of the Program Provides

43

Questions www.AbilityOne.gov • AbilityOne Commission • Forms and Publications • Procurement List www.SourceAmerica.org • Guides for Federal Customers • Training Catalog www.AbilityOne.com • Catalog of Products www.nib.org • National Industries for the Blind

44

45

Marie McManus Air Force/DoD KAE

SourceAmerica Sales

(703) 899-4571 mmcmanus@sourceamerica.org

Chuck Guta Army/DoD KAE SourceAmerica

Sales (678) 838-5406

cguta@sourceamerica.org

Thank You For Your Time