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As most entrepreneurs know, having an effective and working online digital strategy is a critical component of a successful business. Yet, surprisingly, far too few businesses actually have one in place, or can call upon it to actually help them navigate their digital ecosystem. In this new introductory ebook on business online, Doyle Buehler introduces the 7 Deadly Digital Delusions, which are the behaviours, misconceptions and misguidance that abound as a result of how the online media industries has grown, and how it has affected entrepreneurs and businesses everywhere. If you've ever struggled with the clutter and confusion of growing and building your business online, take a look and see what actually may be holding your business back. Use the 7 Deadly Digital Delusions to redefine and rediscover how you can better manage you business online. Whether it is social media, content marketing, Search engine optimization, Facebook, websites, Linkedin, PPC.
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PREVENTING YOU FROM BUILDING YOUR ONLINE EMPIRE
ByDoyle Buehler
THE 7 DEADLY DIGITAL DELUSIONSPreventing You From Building Your Online Empire
First published in Australia in 2014
© Doyle Robert Buehler 2014All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without the prior written permission of the author or publisher.
National Library of Australia Cataloguing-in-Publication entry
Author: Buehler, Doyle Robert, 1969-
Title: The 7 Deadly Digital Delusions Preventing Your From Building Your
Online Empire
ISBN: 978-0-9874990-4-2 (Paperback – The 7 Deadly Digital Delusions)
978-0-9874990-5-9 (PDF -The 7 Deadly Digital Delusions)
978-0-9874990-6-6 (ePub The 7 Deadly Digital Delusions)
978-0-9874990-7-3 (mobi The 7 Deadly Digital Delusions)
Subjects: Buehler, Doyle
Internet Marketing, Social Media, Web sites – Design,
Content Marketing, Business Strategy
Dewey #: 658.872
Preventing You From Building Your Online Empire
IntroductionThe recent times have been a huge adventure. I’ve been trying to
understand exactly what is happening in the “Online” Industry. Why
does success online seem so far and few? Where is the so-called
“promised-land” of fame and fortune online. What was actually
happening to Entrepreneurs online?
I found that there were a lot of spinning wheels, with
not a lot of traction or results happening
for most businesses. Everything was
inconsistent to what the “big boys”, in
the big media agencies were saying.
This got me to thinking that perhaps
7 DEADLYTHE
DIGITAL DELUSIONS
7 Deadly Digital Delusions
we didn’t even realise that there was a problem, or that there may
have been a problem, but all that you need to do was “keep going
in the same direction” or just throw more money at it. It seemed
like a strategy that was doomed to fail from the start.
This wasn’t working – businesses were still struggling to get sales,
leads, engagement. It wasn’t a pretty picture at all. The problem
was that the businesses could not believe nor understand why
things were not working properly, or why they weren’t working as
well as they were told.
The only thing that the “big boys” would do, is spend more and
more on advertising – something that I knew (and know) that a
smaller business just could not do. This would not work for the rest
of us.
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Preventing You From Building Your Online Empire
We needed to be smarter than just throwing more cash at it.
I found that many businesses did not actually realise what pieces
were missing, and how critical it was to understand what they
needed to do, and how. And, most importantly, how an ad agency
was designed just to make profits off of the client, without any
substantial outputs.
It really was about mass panic, confusion….
What I saw was that many entrepreneurs were feeling
the same things. They were not getting the traction
that they needed, to create a working
business. Their time was being wasted
into “nothingness”, and “something”
was not working. These were all part
of what now is known as The Digital
7 Deadly Digital DelusionsDelusions. We were being mislead and misinformed.
They were really feeling STUCK.
There is good news is that there is a “Diagnosis”. You are not going
“mad” either, as everyone else is doing it as well.
But then again, the unfortunate aspect is that many businesses
simply don’t know what they don’t know. This is where this book
will help.
I’m not here to make it complex, or to tell you that I have the
one and only magic pill. I’m going to tell you that by better
understanding the problem, you will be able to overcome these
Digital Delusions. I’m going to tell you that you can do this, but you
need the right tools to get the job done.
You need a framework that is complete and robust, that works
under all conditions.
And this us where we will go.
Doyle Buehler
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Preventing You From Building Your Online Empire
Table of Contents The 7 Deadly Digital Delusions#1: Guru-speak and buzz words gets results 14
#2: Social Media and Facebook are strategies 18
#3: Online works in isolation 22
#4: Advertising is dead and ineffective online 26
#5: I don’t need a “sales funnel” for ROI. Sales will come in time. 30
#6: Online is “easy”. Just write about a good story. 34
#7: Build it and they will come 38
7 Deadly Digital Delusions
What Exactly is Happening to Your Online Business?Many Business Leaders and Entrepreneurs experience a wide
range of feelings and emotions when trying to grow their business
online. It is what everyone faces, not just yourself.
Circle the one that you feel is the most important one.
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While most businesses make a successful move online, there are a number of core mistakes most businesses make when working online:
1. Not knowing what social channels to use and when. Not
understanding how to use social media and the online market
space.
2. Forgetting to follow a specific process for moving
online, or developing an online presence and
influence.
3. Thinking that their audience online
actually cares about who they are
7 Mistakes That Most Businesses Make Online
7 Deadly Digital Delusions
or what they do, and will quickly engage and respond to what
they have to say.
4. Not having a proper step-by-step plan to telling people about
themselves and their company online.
5. Not knowing what tools are easily available to make the process
substantially easier.
6. Thinking that everyone already knows about their company and
that their information is relevant.
7. Being reactive and unable to provide a clear focus, strategy and
direction to building their online influence.
Which ‘Mistake’ is most relevant to you?
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There is a lot to consider, when building a profitable business online.
Confusion starts from the fact there are so many different elements of online, that you need to address. How can you manage everything?
7 Deadly Digital Delusions
What is the Essence of your business online?
Are You Relevant?
Do You Exist?
Too Vague
“Expert” Level Not Understood Too Complex
NoDirection
Knowledge Strategy
Awareness & Relevance
Your OnlineEmpire Sweet
Spot
Business Leaders know that they need a combination of the 3 Digital Elements that are the foundation of a complete and
effective digital strategy.
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What Every Business Leader Needs To Know:
How do I leverage my business effectively to overcome the clutter of online information, the overwhelming
technology, and the social media hype, so that I can increase sales, promote loyalty and build a successful online presence
with my business?
What are you able to do to grow
your business online?
How exactly do you leverage
what you have?
7 Deadly Digital Delusions
What exactly is The Digital Delusion?
The over-riding belief that what you are doing is correct and working, and that if you just continue a little bit longer…
The base of these problems is from the specific patterns of
behaviours and knowledge that are incongruent with what is
actually going on.
The Digital Delusions highlight these challenges, attitudes,
behaviours, pains and problems that we are all encountering as we
try to grow our business online.
How will you actually make a change,
and move from being irrelevant, to the
Leader in your industry?
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These are...
7 Deadly Digital Delusions
7 DEADLYTHE
DIGITAL DELUSIONS
1#
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Preventing You From Building Your Online Empire
The Reality:
You would be surprised about how much you know that actually
affects what you do and can do online. Online strategies come
down to the essence of your business, which can be conveyed
better by the business leader. It needs to be a close
part of what you do, everyday, and needs to be
integrated into everything that you do.
There is also a significant amount of
misinformation that is being passed
around, at any particular time.
Guru-speak and buzz words gets results
7 Deadly Digital Delusions
Overcoming The Delusion:
Every business leader’s business is different. While there are
principles of online work that are similar in structure, your business
is unique, and the approach that you need to take in developing
a strategy is quite unique. You need to be able to combine the
essence of your business with an online methodology that takes
into account your business. Simply telling someone what to do
is really only half the solution. You wouldn’t necessarily buy half a
car, or buy a house without opening the door and looking into it.
While “gurus” and “experts” are important to helping you define the
basic online activity side of your strategy, understanding how your
business runs is something that can only happen with a proper
understanding of it. This is how you can develop a strategy that
works specifically with your business.
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Become the expert. Know your
own business first.
What you can do, NOW:
• Become the expert in your own business
• Develop your own unique strategy that works for your
business
• Cut out the clutter – reduce the number of feeds/emails that
you subscribe to. Go on a digital detox to focus on your own
business
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DIGITAL DELUSIONS
2#
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Social Media and Facebook are strategies
The Reality:
Social media is a tool. Facebook is a tool. You need to be able to
organise yourself appropriately, and use the tools and resources at
your disposal. Everything needs to be combined together,
with all of the other aspects of an online presence.
Overcoming The Delusion:
Think of social media as being part of
your online business toolkit. You need
7 Deadly Digital Delusions
a lot of different tools to actually build a house, correct? Online is
no different. You need to know what tool to use and when. You
don’t use a hammer for cutting boards to size, so likewise you
should not use one tool to build your entire online business. There
are so many different tools available, that you need to be able to
understand which tools best fit with your business. Are you a B2B
or a B2C? Do you deal with “fun” type of content, or do you work
better with factual, engineering based information.
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Preventing You From Building Your Online Empire
Pick the correct tools for your own toolbox.
What you can do, NOW:
• Research what channels fit best for your audience
• Profile your perfect customer and action it
• Take a look at what other social channels will work best with
your business
7 Deadly Digital Delusions
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DIGITAL DELUSIONS
3#
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Online works in isolation
The Reality:
You need to combine all of the different online avenues and
channels for you, together, such as advertising and social media
and SEO. If you have an existing physical location, you also need
to consider how to transition customers from your
physical store or office locations, towards your
online activities.
7 Deadly Digital Delusions
Overcoming The
Delusion:
All of the components of good
online best practices need to
be utilised, together. Regardless
of what type of business you are
in, you need to have a sound strategy,
a clear content plan, SEO that works, a sales or action funnel,
social media, video, photographs, advertising. When planning and
implementing, ensure that you follow a specific framework that
allows you to capture all of the various steps and activities along
the way.
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Preventing You From Building Your Online Empire
Integrate all of your online elements to
dominate your digital domain.
What you can do, NOW:
• Define all of the online elements of that you are currently
using. Ensure that they are all working together.
• Identify what elements of the online industry wheel you are
missing.
• Add the gaps to your strategy, and create a plan to
implement them all, together.
7 Deadly Digital Delusions
7 DEADLYTHE
DIGITAL DELUSIONS
4#
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Preventing You From Building Your Online Empire
Advertising is dead and ineffective online
The Reality:
Advertising is a sound strategy for creating brand awareness as
well as sales/leads. Without advertising of some form, whether it
is through Google adwords, mobile advertising, or
social network ads/posts, it is a very effective
way to increase your audience and sales.
Online advertising needs to be done
with specific criteria, however, and
needs to be guided and managed
7 Deadly Digital Delusions
properly, or it can definitely be quite pointless and expensive.
Most small businesses need to allocate an appropriate amount
to advertising to their business activities. That being said, not all
forms of advertising are “equal”, especially from the perspective of
aligning with your own business strategy.
Overcoming The Delusion:
Today you can develop and use highly targeted campaigns to
your audience. Whether they are on Facebook or Linkedin, or just
searching the web, you can usually find your audience. Develop
campaigns that are highly focussed on your target market. Utilise
additional incentives, such as contests and sweepstakes. You
need to be smart however, and create a campaign that truly
matches what you want your customers/audience to connect with.
Test your campaigns and then adjust them as needed. There are also
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Preventing You From Building Your Online Empire
Advertise only with a clear structure,
purpose and target audience.
What you can do, NOW:
• What are your brand goals – traffic, sales or branding? Build
out your strategy based on these specific criteria.
• Identify the process that visitors will go through, when they
click on an ad. Will they easily get to where you want them to
go? Are you ready for the follow-up?
• Identify all of the specific details and habits of your perfect
customer, so you can target them specifically
7 Deadly Digital Delusions
7 DEADLYTHE
DIGITAL DELUSIONS
5#
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Preventing You From Building Your Online Empire
I don’t need a “sales funnel” for ROI. Sales will come in time.
The Reality:
Sales funnels do not necessarily imply only for a specific dollar
value or “sales”. A sales funnel is necessary in order to guide your
audience to a conclusion or specific “action”. This action can be as
simple as a download of an ebook, or the completion
of a form, but something needs to be in place.
Sales cycles can be short or long, and
it is critical that you capture your
audience all throughout your specific
sales or activity cycle.
7 Deadly Digital Delusions
Overcoming The Delusion:
If you operate a commerce based site, then obviously the final
action is a purchase. If you are running something less tangible,
you also still need to consider how to capture your audience. Even
if your final action is just to inform, your site needs to be able to
“capture” this step, with such things as a download, a gift, an
email, entry into a contest, or something similar. When you are
formulating your strategy, ensure that you understand this process
and are able to add “goals” along the way.
What you can do, NOW:
• Set up your analytics package to include specific goals and
other actions.
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Preventing You From Building Your Online Empire
Guide your customer along their adventure
with you, to create engagement.
• Always ensure that there is some takeaway with your
audience, at some point in the sales cycle.
• Utilise links towards your ultimate goal, throughout all sales
cycles, all channels, and all of your online and offline activities.
7 Deadly Digital Delusions
7 DEADLYTHE
DIGITAL DELUSIONS
6#
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Preventing You From Building Your Online Empire
Online is “easy”. Just write about a good story.
The Reality:
Online takes significant work and dedication, yet often times
businesses do not apply all of the necessary resources that could
be used to make it work. Your story is important, but it also is the
implementation that makes the biggest difference. It
also takes work and it takes resources that you
need to either do it yourself, or assign
the activities. It takes commitment as
the business leader
7 Deadly Digital Delusions
Overcoming The Delusion:
While you do need to tell your story, you also actually need to “do
it”. Many businesses talk about blogging, yet never actually do it.
You need to have a clear schedule that allows you to prioritise all
of your content ideas and topics. Then you need to get down to
business and actually do it. Consider activities such as blogging as
core to your business - if you don’t do it, your business will fail. It is
as important as having sales people on the floor of your traditional
store. You also need to ensure that you complement all of your
online activity together, including press releases, cross promoting
your feeds, all with the ultimate goal of building your community
online. Also consider the use of press releases - not just to get
your story out there, but also to allow others to find and connect
with you.
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Preventing You From Building Your Online Empire
Invest the time to become relevant
to your audience.
What you can do, NOW:
• Promote yourself and your business on all of your channels.
Don’t be afraid!
• Create relevance and consistency, by writing and talking about
the important things about you and your business. Create a
schedule that you stick to, for posts, blogs, videos, sharing,
etc.
• Invest 25% of your time into building and advancing your
online footprint – your entire digital domain.
7 Deadly Digital Delusions
7 DEADLYTHE
DIGITAL DELUSIONS
7#
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Preventing You From Building Your Online Empire
Customers will always be able to find me. Or, “Build it and they will come”The Reality:
Instant traffic generators do not exist. While you can just “run some
ads” to build traffic, you also have to have a very sound foundation
to be able to manage and actually utilise the online
advertising that you do use. Further, while Google
and the other search engines will eventually
find you, this will take some time and
some effort on your part. Similar to
online being “easy”, there is significant
7 Deadly Digital Delusions
amount of involvement and engagement that must happen for
you to build your audience and community. Building a website or
putting together a Facebook fanpage will not generate traffic into
your sales funnel unless you take an active role in it.
Overcoming The Delusion:
When you are planning, building and executing your website,
ensure that you build into your framework a follow-on plan that
allows you to engage on all levels. You also need to constantly
supply your website and all of your social channels with
progressive, engaging, interactive content on all levels. Look at
your sales funnel and find out where the attraction points are - then
isolate these with your specific content and channel strategies.
Consider how you look at SEO from a holistic perspective - you do
need to understand the basics of what is important here, and how
these will actually be able to help your site.
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Preventing You From Building Your Online Empire
Build, utilise and implement a sound
framework that is about your business.
What you can do, NOW:
• Build out your digital domain with webinars, videos, visuals,
seminars, free “gifts”, free downloads.
• Create excitement with product launches, new branding,
weekly events and activities.
• Interact with your entire audience, not just a select few.
7 Deadly Digital Delusions
Online Success Criteria
I have a detailed strategy that covers all business possibilities
I know what I am going to talk about online, and when I am going to say it.
I always have an engaged audience online
I am always relevant with my audience
My customers are always loyal to my business & my offers
I have a consistent and continual source of quality leads and sales from my audience
My audience and prospects can easily find me online, and before my competitors
Do N
ot D
o
0 Pts 2 Pts 3 Pts1 Pts
Unsu
re It
Is
Wor
king
Thin
k I’v
e Go
t It
Awes
ome
Finding Your Baseline
Subtotal
Where do you stand with your business?Take The Online Success Criteria Quiz
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Preventing You From Building Your Online Empire
What are you going to do, to move your business to the leader in your industry?
We can all use a little bit of help now and again. What is your score? What can you do to improve? What do you need to do next?
The Awesome Scale0 21
147
DELUSIONAL AWESOME
How Awesome are you and your business? Are you still a bit “delusional”?
7 Deadly Digital Delusions
How CAN I Make Online Work for My Business?How do I become the Master of My Digital Domain, the Industry Leader, with my business?
1. Understand the Digital Delusions so that you can overcome them. Follow the action plans listed for each Delusion.
2. Utilise a clear framework or methodology that actually is systematic and allows you to decipher things in a clear, step by step manner.
Build your business around a sound framework
1
23 4 5
67
Discovery & Strategy
ContentPlanning
& Creation
Website Alignment
Online Lead Generation
& Sales Funnel
Advertising, Analytics
& Advanced Dashboards
Social & Sharing
Video Content and
Visuals
7 Deadly DigitalDelusions
3 Key Digital Elements
7 Day Online Empire Framework
The Leader in Your Industry
DAY
DAY
DAY DAYDAY
DAY
DAY
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Preventing You From Building Your Online Empire
The Digital Delusion Manifesto
No one knows my business better than myself. I refuse to be
mislead by the industry. I am taking charge of my own business,
in my own industry. I will concentrate on what is important, and
disregard the misinformation that is prevalent.
I will become the leader in my industry. I will surpass my
competitors.
I will no longer be deluded by what others say and cause me
to think. I will become the master of my own digital
domain.
I will build my online empire.
I will take control of my own business online.
7 Deadly Digital Delusions
What to do Next? How to Become Awesome Online with Your Business.
Join “The Digital Delusion” Full Book Launch
www.digitaldelusion.info
Sign-up for the next Digital Delusion Free Webinars
www.TheDigitalDelusion.com/webinars
Send an email to receive a free paperback copy of the full book - The Digital Delusion
1
2
3
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Preventing You From Building Your Online Empire
What is The Digital Delusion?
The Digital Delusion is an “anti” Agency. It is a way of doing business.
It is a new way of thinking and implementing for businesses wanting
to become Leaders in their industry. We are creating a new awareness
and understanding of what is needed to succeed online. It is about
mastering the digital domain and creating clarity and confidence
online for your business. It is about helping Entrepreneurs
and Business Leaders cut through the clutter
and confusion of being online, to become
remarkable. It is about time.
THE DIGITALDELUSIONMAXIMISE ONLINE FOR ENTREPRENEURS
www.TheDigitalDelusion.com
7 Deadly Digital Delusions
About the WriterDoyle Buehler (MBA), is the Chief Digital Delusion Destroyer. He is dedicated to getting rid of the clutter and complexity online, to get to the clarity. He is an entrepreneur, writer, speaker and business consultant. From several successful start-ups and franchise businesses, to helping other companies succeed with their ideas and strategies, he has spent over 10 years in the business world making things happen – both online and off. He is a Leading innovator in the online, ecommerce worlds. He’s helped businesses grow and achieve their goals through harnessing their entrepreneurial spirit.
1 300 681 911
facebook.com/TheDigitalDelusion
linkedin.com/in/doylebuehler
Skype: doyle_buehler
Awards & Accolades
KEY PERSON OF
KPI AwardsSydney 2013
Product Award
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www.digitaldelusion.info
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My confusion has largely gone and I can now see through the clutter and understand the importance of clearly defining my content/brand and then being able, selectively, to continue with my audience. Pat Brown
Love the intimate and
relaxed setting. Doyle speaks
at a very personal level without
using jargon, making it so
easy to understand and to get
involved with activities.
Lin Wee, Melbourne
Doyle’s insight into a structured approach, has
helped us re-evaluate our position and direction in a very
positive way. Ed MackayDirector of Sugar Free Solutions Pty Ltd