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The 2009 HSATM Research Roundtable
D.N. Lombardi, Ph.D.Director, Stevens Healthcare
Educational Partnerships
The Essential Challenge
• “Life and Death” Outcome Perceptions
• Higher/Escalating Expectations
• Media Targeting• Public Trust• “People-Intensive”
The Critical Objective
Who works in Healthcare (Perception):
– Doctors– Nurses – Politicians
Who works in Healthcare (Reality):
– Any professions in most non-healthcare organizations!
– Leadership/Administration– Growing roles
Social Networking Dynamics – Level I
• Pride• Accountability• Commitment• Trust
Social Networking Dynamics – Level II
• Dewey Redford• Hospital Tycoon• Popular Media
Social Networking Dynamics – Level III
• Community College• Like Public Schools• Politicians
A truly State-Wide System…
Stevens Healthcare Education Partnership
Partners in Progress
Newark Beth Israel Medical Center
• Start on Success Program
• Childrens Hospital of NJ
• Largest HL&M Presence
• “Elite 8” Advisory Team
PG Chambers School• Outcome Assessment
• Leadership Development
• Cadre of 45+ Specialists
• Progress vs. “Status Quo”
• Clarity vs. Complex
The VA Medical System
• Alignment through clarity
• Communication from all stakeholders
• Community Healthcare Model
• Resonance/Realism
Making Connections:
If You like math:- Clinical Management- Finance- Accounting- Patient Research
If You like science:
- Laboratory- Rehabilitation- Diagnostics- IT/MIS
Making Connections:
If You like social studies:
- Human Resource Management
- Training/Development- Community Relations- Health Administration
If You like art/music/gym:
- Therapy- Social Work/Rehab- Education- Marketing
It’s all in the game….
• Case Study • Situational Analysis • Healthcare
Environmental Factors• Organizational Strategy• Dynamic/Progressive• Point-Specific
Development Components:
Healthcare Business Dynamics
Career Paths in Healthcare
Organizational Ethics and Development
Success Factors for Great Organizations, Healthcare and Others
Participation• Action vs. Discussion• Practical vs.
Conceptual• Solution Formulation
vs. Problem Reiteration
• Specific vs. General• Perspective vs.
Perception
Planning• Rivers vs. Ponds• Pro-Active vs.
Reactive• Plan vs. Pontification• Product vs. Process• Attribution vs.
Retribution
Accountability & Adaptability
• How vs. “If”• Senses vs. Census• Results vs. Remorse• Need vs. Want• Impacting vs.
Annoying• "Gimmies" vs.
“Gotchas”
Commitment
• Commitment vs. Consensus
• Value-Driven vs. Ego-Driven
• Purposeful vs. Placating• Backstage vs. On-Stage• Community vs. “Family”
Communication
• Thriving vs. Surviving
• Participants vs. Spectators
• Reality vs. “Vibes”
• Accountability vs. Deniability
• Facts vs. Fiction
• Progressive Work vs.”A work in progress”
Campus Resources• SHPA Case Study• Other Healthcare
Grants• VA/Veterans Office • Wiley Healthcare
Management PowerPack
• HL&M Courses and Students
Initial ValidationsMajor Need!
Healthcare Community Support
Plethora of Partners
H.S. Students are the most challenging…
Horror of eGames
Team Work Modality
Organization
Objective “Play to Learn”
Initial RevelationsPaucity of Product
Learning Points Abound
Stevens Support
Ideas for all three levels
Could launch lotta research
Garnered National interest
Sponsorships for Scholarship
Non-Healthcare Interest
Six Major Messages for the Organizational Development Practicum
Customer/Patient Nuances
Internal Structure
Spheres of Influence
Relevance to Other Industries
Service vs. Manufacturing
Non-Profits & For Profits
Six Major Messages for the Career Development Practicum
High School Graduates
College Graduates
Medical Related Specialty Areas
Business Roles Leadership Management
Maximizing Program Development
Needs Analysis:
Development:
Launch:
Next Steps1.) Completion of in-person game for high school/college Kids
2.) Development of “mock-up” of interactive team game using technology
3.) Discussions with Valve Software and others for sponsorship, etc.
4.) Copyright and launch of game using comprehensive Howe/Stevens resources
Three Overriding Principles
• Finish The Race• Fight The Good
Fight• Keep The Faith