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BLACK FRIDAY 2014 SOCIAL MEDIA REVIEW NOVEMBER 27

Thanksgiving 2014 Social Media Review

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Page 1: Thanksgiving 2014 Social Media Review

BLACK FRIDAY2014 SOCIAL MEDIA REVIEW

NOVEMBER 27

Page 2: Thanksgiving 2014 Social Media Review

Po

st V

olu

me

40K

30K

20K

10K

0

718,931TOTAL POST VOLUME OVER PAST 24 HOURS

35K39K

37K

Page 3: Thanksgiving 2014 Social Media Review

65% FEMALE

35% 65%

GENDER BREAKDOWN

Page 4: Thanksgiving 2014 Social Media Review

50K 8K21K

TRENDING ON SOCIAL

Mentions are made in relation to Cyber

Monday and the anticipation of

better deals than Black Friday.

Boycott conversations were found in relation

to the protests in Ferguson. They are

planning to use #BlackoutBlackFriday.

Consumers appeared excited for free shipping o�ers during Black Friday.

KEY TOPICS

Page 5: Thanksgiving 2014 Social Media Review

TRENDING ON TWITTER

TOP BRANDS

136%YoY

Nov. 2014

Nov. 2013

22K9.1K

54% YoY

Nov. 2014

Nov. 2013

8.8K5.7K

171% YoY

Nov. 2014

Nov. 2013

6.5K2.4K

130%YoY

Nov. 2014

Nov. 2013

6.2K2.7K

226% YoY

Nov. 2014

Nov. 2013

6.2K1.9K

Page 6: Thanksgiving 2014 Social Media Review

TOP SOCIAL PERFORMERS

TOP BRAND MENTIONS TOP KEYWORDS

34%

26%

17%

12%

11%

TWITTER

Kohl’s

WalmartAmazonXboxTarget

32%

24%

23%

12%

9%Shop

SaleDealThanksgivingStore

Page 7: Thanksgiving 2014 Social Media Review

TOP SOCIAL PERFORMERS

HASHTAGS

4K16K87K#blackfriday

#KohlsSweeps

#TheForceAwakens

Page 8: Thanksgiving 2014 Social Media Review

TOP SOCIAL PERFORMERS

TWEETS

Page 9: Thanksgiving 2014 Social Media Review

Sources: Social data was pulled from Salesforce Marketing Cloud’s Radian6. Radian6 analyzes more than 650 mil-lion data sources from Twitter, Facebook, YouTube, blogs, news sites, and more. Twitter percentage growth was based over the past 25 days. Sources were deemed influential based on the number of respective followers, the number of on-topic posts they produced, and the number of retweets they accumulated over the reporting period.