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Occupational Health Department Billing House Northampton General Hospital Cliftonville Northampton NN15DB Direct Dial: 01604 545558 Setting up a Portal Account and accessing your Occupational Health Portal to complete a Questionnaire The portal is the new electronic system for completing forms that are sent to occupational health. Once you have set up your portal account please keep the details safe as you may need to login in the future to complete another questionnaire for another process or to run an immunisation history report for yourself. If you have received any immunisations or blood tests in occupational health you can access this information for yourself through the blue report tab in the portal. Before you start your questionnaire, please ensure you have given yourself enough time to sit and complete the task in one sitting. If you stop and start the system will lock you out and you may have to start again. If you have any difficulties please email [email protected] There is information about other features of the portal and a summary of frequently asked questions at the end of this instruction sheet for your information. Please take time to read through the instructions before you start. Thank you Occupational Health For the Company Reference please copy and paste the following code U51624C1

Thank you Occupational Health · 2018. 10. 3. · The verification email to set up the login has trouble with some email addresses such as Hotmail and Gmail. Check your ‘spam folder’

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Page 1: Thank you Occupational Health · 2018. 10. 3. · The verification email to set up the login has trouble with some email addresses such as Hotmail and Gmail. Check your ‘spam folder’

Occupational Health Department Billing House

Northampton General Hospital Cliftonville

Northampton NN15DB

Direct Dial: 01604 545558

Setting up a Portal Account and accessing your Occupational Health Portal to

complete a Questionnaire

The portal is the new electronic system for completing forms that are sent to occupational health. Once

you have set up your portal account please keep the details safe as you may need to login in the future to

complete another questionnaire for another process or to run an immunisation history report for yourself.

If you have received any immunisations or blood tests in occupational health you can access this

information for yourself through the blue report tab in the portal.

Before you start your questionnaire, please ensure you have given yourself enough time to sit and

complete the task in one sitting.

If you stop and start the system will lock you out and you may have to start again.

If you have any difficulties please email [email protected]

There is information about other features of the portal and a summary of frequently asked questions at the

end of this instruction sheet for your information.

Please take time to read through the instructions before you start.

Thank you

Occupational Health

For the Company Reference please copy and paste the following code U51624C1

Page 2: Thank you Occupational Health · 2018. 10. 3. · The verification email to set up the login has trouble with some email addresses such as Hotmail and Gmail. Check your ‘spam folder’

PORTAL SETUP

The link below will take you to the front page of the Occupational Health Portal.

https://northampton.warwickicsystems.com/GenohsisPortal

From here if you have not already set up an account, please click the Sign up now button.

You will need a valid email address, that you have access to, in order to create a new account.

The system may not open on all hand held devices a laptop or desktop PC is preferable.

For the Company Reference please copy and paste the following code U51624C1

Your Password will need to be at least 6 characters long including one upper case letter and one special

character (!£$%&@* etc.).

Page 3: Thank you Occupational Health · 2018. 10. 3. · The verification email to set up the login has trouble with some email addresses such as Hotmail and Gmail. Check your ‘spam folder’

Once you have completed the details click continue, you will now be sent a verification email.

If the verification email does not come back to you within a short time please check your spam email box, if

you still do not receive it please email [email protected] who can verify it for you.

(There are sometimes issues with Hotmail and Gmail accounts)

A link in the email will return you to the Portal Login page where you will need to enter your newly created

Password

You will be directed to complete your personal details, please complete as many fields as you are able, and

then click Next.

It is important you use standard English with upper and lower case letters, as how

you enter this data will populate our database and be used on any future

correspondence with you.

Please do not use capital letters for all the text.

Page 4: Thank you Occupational Health · 2018. 10. 3. · The verification email to set up the login has trouble with some email addresses such as Hotmail and Gmail. Check your ‘spam folder’

Complete your address details and then click Next.

You should be asked to complete your employment details. If so please enter todays date as the Start Date

as it will lock you out if you put a date in the future

Then click Save Changes

Page 5: Thank you Occupational Health · 2018. 10. 3. · The verification email to set up the login has trouble with some email addresses such as Hotmail and Gmail. Check your ‘spam folder’

You can now use the Create New option on the left to start the University Health Questionnaire.

Once you have clicked create new online form the questionnaire should appear.

Questionnaire details

Please go through the questionnaire systematically answering all the questions – there are some

mandatory questions that you need to answer before it will let you continue.

Page 6: Thank you Occupational Health · 2018. 10. 3. · The verification email to set up the login has trouble with some email addresses such as Hotmail and Gmail. Check your ‘spam folder’

If you close the cross in the picture below (in the red circle) the side bar will close and give you a bigger

screen

Once you have completed the questionnaire attach any immunisation information using the attachment

button on the left this can be scanned or photographed and attached.

Once you have finished you will need to save it and then the questionnaire is automatically sent to our live

system.

If you cannot attach your supporting information please scan or photograph it and email it to

[email protected]

Once you have completed your form – press the save form button and the form will come directly to

Occupational Health.

Page 7: Thank you Occupational Health · 2018. 10. 3. · The verification email to set up the login has trouble with some email addresses such as Hotmail and Gmail. Check your ‘spam folder’

Other features of the portal once you have started your course, and had

appointments booked and immunisations done.

Future Appointments

If you click onto the blue tab (click the X to close the side bar and you will see the full page) you can run a

report/preview using the drop down menu on the left which will show you your future appointments in

occupational health

Page 8: Thank you Occupational Health · 2018. 10. 3. · The verification email to set up the login has trouble with some email addresses such as Hotmail and Gmail. Check your ‘spam folder’

Vaccination History

You can also choose to view your vaccination history by choosing the personal inoculation history report

and run/preview report (this will only show new vaccinations and blood tests you have had since starting at

NGH and using the portal for health clearance – it does not show any historical data)

Change Personal Details/Contact Details /Change Password

By clicking on the purple tab you can chose to change your personal details or contact details or change

your password

Page 9: Thank you Occupational Health · 2018. 10. 3. · The verification email to set up the login has trouble with some email addresses such as Hotmail and Gmail. Check your ‘spam folder’
Page 10: Thank you Occupational Health · 2018. 10. 3. · The verification email to set up the login has trouble with some email addresses such as Hotmail and Gmail. Check your ‘spam folder’

Frequently asked questions:

1. Why have I not received my verification email?

The verification email to set up the login has trouble with some email addresses such as Hotmail and Gmail.

Check your ‘spam folder’ and if you haven’t received it within an hour ( normally a few minutes’) then email

[email protected] and she will verify it for you.

2. Why has the system locked me out and told me I don’t have an employment record?

You need to put your employment start date as the day you started the questionnaire as the system won’t

recognise you until that date.

If you do this accidentally then email [email protected] and she will be able to reset the date.

3. Why am I not allowed to write everything in capitals?

What you write in your personal details fields will automatically populate your details in our system; this

means that any emails or letters sent to you will use those details in the form you have written it in. Please

respect the need for correct capitalisation and punctuations as this reflects on future correspondence for

example it would not look good if you received a letter and it looked like this!

mRS mINNIE mOUSE 56 lemonLANE STANGOUND PeTeRboRouGH ENGLAND PE7 1ra

4. If I have a problem setting up my login can I start again with another email address?

Please use your personal email address and follow the process through as per the instructions. If you have a

problem please email us, please do not start another login with a different email. Each time you do that

the system will create another personnel record for you and creates work for the admin team to clean out

unwanted data.