Service Ticket: 8000888328
Service Ticket: 8001029659Product: CPUStatus: Processed
Dear Khanittha,
Greetings from Intel Customer Support!
How are you today? I hope that you're doing fine! Thank you for
contacting us for your warranty request.
I have created you with service ticket # 8001029659 for your
reference. I am pleased to inform you that I have processed your
request for the following units with the following return
numbers:ORDER NUMBER: AWR (7501715564)
COMPANY NAME: NUTECH MARKETINGCUSTOMERS NAME: GIZA SIOS-E
PRODUCT CODE: Pentium G2030
FPO NUMBER: L437B534
SERIAL NUMBER: 2959
STATUS:ProcessedPlease expect for the replacement items to be
delivered within 7-10 business days. Once received kindly send the
faulty units using the return documents that you will be receiving
together with the good parts.
Below are the units processed under SWR. Kindly be reminded that
return documents will be sent to you via email within 24-48 hours.
Once received please print the said documents and contact FedEx for
pick-up of the faulty items.ORDER NUMBER: 7501544029 (SWR)
COMPANY NAME: ADVICE HOLDINGS GROUP CO.,LTD
PRODUCT CODESERIAL NUMBERPART NUMBERSTATUS
INTEL CORE I3-322021663311A763Processed
INTEL CORE I5-467007623347B703Processed
DUAL CORE G62024513150C321Processed
DUAL CORE G62011273150C321Processed
INTEL CORE I3-322048013334B361Processed
INTEL CORE I3-41303477L334C085Processed
INTEL CORE I3-21203175L216B099Processed
INTEL CORE I3-21002133L102B304Processed
DUAL CORE G8400631L215B480Processed
INTEL CORE I3-210004833130C444Processed
INTEL CORE I3-322021663311A763Processed
BOXDH61WWB3BTWW33700Q1JG23116-303Processed
ORDER NUMBER: 7501545119 (SWR)
COMPANY NAME: COMPUTER HOUSE
PRODUCT CODESERIAL NUMBERPART NUMBERSTATUS
INTEL PENTIUM G63002873243A900Processed
Please be reminded to send only the items without any
accessories. Make sure to attach the pnp caps in sending the
defective units to avoid physical damages during transit.In order
to avoid damages during transit, kindly use a Bubble Wrap and
Anti-static bag to pack the defective item. You may secure it using
any box as long as the defective unit is properly packed and
sealed.
REFRAIN from using newspaper, wrapping paper or CD casing as
this does not guarantee security of the item/s to be returned.
Please be guided that units received with physical damages or any
damage incurred during shipping are not covered by Intels Limited
Warranty Policy.
FOR MORE INFORMATION on PROPER PACKAGING kindly visit :
http://www.intel.com/cd/channel/reseller/apac/eng/418144.htm#q1
FOR MORE INFORMATION on HOW TO IDENTIFY PHYSICAL DAMAGES on the
motherboard, kindly visit :
http://www.intel.com/support/motherboards/desktop/sb/CS-030064.htm
Please feel free to send me an email for your concerns. I'm
looking forward to serving you more in the future.
Best Regards,
