25
My Airport Destinations, Information and Service Summer 2019 With all Flights and Destinations Summer 2019

th d r 19 - hamburg-airport.de · 4 5 By S1 metro rail (Hamburg transport system HVV) Line S1 of the S-Bahn metro rail network will bring you from Hamburg’s central Hauptbahnhof

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1

My Airport Destinations, Information and Service

Summer 2019

With

all Flights and

Destinations

Summer

2019

2 3

Download our app now

and save!

Available for iOS + Android www.passngr.de

Getting to and from the airport 4

Parking at the airport 10

Airport services 14

Security regulations (cabin baggage) 18

Late night check-in 20

WLAN and App-Services 21

New from Hamburg 22

Route map 26

Flights to and from Hamburg 28

Airlines 38

Shopping and services in the terminals 40

Publication details 48

Contents

© Daniel Hofer

4 5

By S1 metro rail (Hamburg transport system HVV)Line S1 of the S-Bahn metro rail network will bring you

from Hamburg’s central Hauptbahnhof railway station di-

rect to Hamburg Airport in just 25 min. The service starts

at 4 a. m. each day, and between 6 a. m. and 11 p.m. it op-

erates every 10 min., with services every 20 min. outside of

these times. Please be sure to board the front half of the

train: the front and rear halves are decoupled at Ohls-

dorf station. The front three carriages continue to the air-

port, while the rear carriages go on to Poppenbüttel.

S-Bahn Hamburg GmbHTel. +49 40 – 3918 4385 · www.s-bahn.hamburg

Fares (as of 01 Jan. 2019)

Adult: € 3.30

Children (6 – 14 years): € 1.30

9 a.m. off-peak day ticket: € 6.50

9 a.m. off-peak group day ticket (5 people): € 12,20

By bus (as of: 01 / 2019)

Hamburg transport system HVVTel. +49 40 – 19 449, hvv.de

Bus stop in front of the terminals

Line 274 (only on Friday and Saturday nights and nights

before bank holidays)

U / S Ohlsdorf

Getting to and from the airport

Line 292U Langenhorn Markt – U Ochsenzoll and

Lufthansa Base – U Lattenkamp

Line 392Teufelsbrück – U / S Ohlsdorf

Line 606 (night bus, only Sun / Mon – Thu / Fri)

U Langenhorn-Markt – U Ochsenzoll and

Hauptbahnhof – Rathausmarkt

Additional bus services from Lufthansa Basis bus stop

Line 23U Niendorf Markt – U Billstedt

Line 28U Alsterdorf – U Wandsbek Markt

Line 34 (express bus, € 2.10 surcharge)

U Klosterstern – Rathausmarkt – Hauptbahnhof –

Wilhelmsburg – Kirchdorf (Süd)

Line 114U Lattenkamp – U Klosterstern

Regional bus lines

KIELIUS – the airport-busKiel / Rendsburg – Neumünster – Hamburg Airport

Taxi service to bus stop, airport ticket for Schleswig

and Flensburg. Up to 19 journeys per day in each direc-

tion plus a direct service for Color Line and Stena Line

passengers travelling between the Norwegenkai /

Schwedenkai ferry terminals and Hamburg.

Autokraft GmbH, KielTel. +49 431 – 666 222 · www.kielius.de

FlixBusThe coach operator Flixbus brings passengers from

diverse cities in Germany and Denmark direct to the

airport. Tickets on routes to and from Kiel, Hanover and

Bremen in Germany or Aarhus and Kolding in Denmark,

for example, can be booked online at www.flixbus.de, in the mobile app or at your travel agent.

Bus stop B in front of Terminal 1

© Michael Penner

6 7

Eidelstedt Zentrum

Bönningstedt

Ellerau

Quickborn

Hörgensweg

Burgwedel

Tanneneck

Hasloh

Quickborn Süd

Schnelsen

Ulzburg Süd

Richtung Neumünster/Kiel/Flensburg

Richtung Itzehoe/Husum

Dauenhof

Horst

Alster

Berliner Tor

RitterstraßeWartenau

Landwehr

BarmbekFriedrichs- berg

Kornweg (Klein Borstel)

Hoheneichen

Wellingsbüttel

Poppenbüttel

Habicht-straße

Rübenkamp (City Nord)

Alte Wöhr (Stadtpark)

Ohlsdorf

Sengelmannstraße (City Nord)

Alsterdorf

Lattenkamp(Sporthalle)

Hudtwalckerstraße

Kellinghusen- straße

Norderstedt Mitte

Richtung Neumünster

Christuskirche

Emilienstraße

Osterstraße

Lutterothstraße

Hagenbecks Tierpark

Hagendeel

Niendorf Markt

Joachim-Mähl-Straße

Schippelsweg

Niendorf Nord

Sternschanze(Messe)

Feldstraße(Heiligengeistfeld)

St. Pauli

SchlumpHolstenstraße

Altona

Reeperbahn

Königstraße

Landungsbrü

cken

Prisdorf

Elmshorn

Langenmoor

Sparrieshoop

Bokholt

Voßloch

Barmstedt Brunnenstraße

Barmstedt

Pinneberg

Tornesch

Alveslohe

Langeln

Buckhorn

Hoisbüttel

Ohlstedt

Volksdorf

Alter Teichweg

Straßburger Straße

Wandsbek Markt

Wandsbek- Gartenstadt

Trabrennbahn

Farmsen

Berne

Meiendorfer Weg

Buchenkam

p

Ahrensb

urg

W

estAhre

nsburg

O

st

Schm

alenbeckKiekut

Großhansdorf

Bad OldesloeKupfermühleBargteheide

Ahrensburg

Reinfeld

Richtung Lübeck

Wahlstedt

Altengörs

Bad Segeberg

WakendorfFresenburg

Rickling

Fahrenkrug

Richtung Neumünster

Rothenburgsort

Billwerder-Moorfleet

Mittlerer Landweg

BergedorfReinbek

Wohlto

rf

Aumühle

Schwarze

nbek

Müssen Richtung

Schwerin/Rostock

Büchen

Richtung Uelzen

Lüneburg

Lauenburg

Dannenberg

Ost

Echem

Tiefstack

MeckelfeldMaschen

Stelle

Win

sen

Radbruch

Bardowick

Vastorf

Bavendorf

Dahlenburg

Göhrde

Wendisc

h Evern

Neetzendorf

Hittfeld

Klecken

Buchholz

Harburg

SuerhopHolm-Seppensen

Büsenbachtal

Handeloh

Sprötze

Tostedt

Richtung Soltau

Harburg

Rath

aus

Heimfeld

Neuwiedenthal

Richtung Bremen

Bargste

dt

Brest-

Aspe

Kutenholz

Apensen

Ruschwedel

Harsefeld

Richtung Bremerhaven

Neukloster

Horneburg

Dollern

Agathenburg

Stade

Hammah

Himmel-pforten

Richtung Cuxhaven

Neugraben

Neu

Wulm

storf

Thesdorf

Elbgaustraße

Mönckebergstraße

Meßberg

Übersee-

q

uartier

Steinstraße

Rödingsm

arkt

Baumwall

Messehallen

Gänsemarkt(Oper)

Stephansplatz(Oper/CCH)

Stadthaus-brücke

Eppendorfer Baum

Hoheluft- brücke

Klosterstern

HallerstraßeDammtor

(Messe / CCH)

Borgweg

(S

tadtp

ark)

Saarland-

st

raße

Sierichstr

aße

Lohmühlenstraße

Hamburger Straße

Mundsburg

Lübecker Straße

Uhlandstraße

Dehnhaide

Rahlstedt

Tonndorf

Wandsbek

Richtung Lübeck

Mölln

Ratzeburg

Halstenbek

Krupunder

Allermöhe

Nettelnburg

Hasselbrook

Hamburg AB

Hamburg AB

Moorbekhalle (Schulzentrum Nord)

Ashausen

Ochsenzoll

Fuhlsbüttel Nord

Klein Borstel

Kaltenkirchen Süd

Nützen

Bad Bramstedt Kurhaus

Boostedt

RichtwegGarstedt

KiwittsmoorLangenhorn Nord

Langenhorn Markt

Fuhlsbüttel

Meeschensee

FriedrichsgabeQuickborner Straße

Haslohfurth

GroßenaspeWiemersdorf

Bad Bramstedt

Lentföhrden

dodenhof

Kaltenkirchen

Henstedt-Ulzburg

Holstentherme

Diebsteich

Langenfelde

EidelstedtStellingen Arenen

Fischbek

Wandsbeker Chaussee

HamburgAirport(Flughafen)

Gartenholz

Burgstr

aße

Hamm

er

K

irche

Rauhes Haus

Horner R

ennbahn

Legienstraße

Billste

dt

Merk

enstraße

Steinfu

rther A

llee

Müm

melm

annsberg

Jungfernstieg

Wedel

Rissen

Sülldorf

Iserb

rook

Hochkam

p

Blankenese

Klein Flottbek

(B

otanisc

her Garte

n)

Othm

arschen

Bahrenfeld

Hammerbrook(City Süd)

Elbbrü

cken

Wilhelmsburg

Veddel(BallinStadt)

Haupt-bahnhof

CentralStation

Nord

Süd

Friedric

hsruh

Leitsta

de

Hitzack

er

Buxtehude

Rathaus

HafenCity

Universi

tät

Haltestellen Schnellbahn-/RegionalverkehrRapid Transit /Regional Rail Stations

Grenze von Hamburg ABHamburg AB Boundary

nicht im HVVoutside HVV network

Parken und Reisenpark and ride

Nur zeitweilig / limited services Barrierefreier Zugang zuden SchnellbahnenInfos zum barrierefreienZugang zum Regionalverkehrunter Tel. 040/19 449.

Barrier free access to the rapid transit trainsInformation on barrier free access to the regional trainson tel 040/19 449.

RegionalExpress-Linien halten nichtan jedem Bahnhof.Not all regional trains stop at all stations.switchh PunkteFernbahnhofMain Line Station Stand: 09.12.2018 ©HVV

Schnellbahn-/ RegionalverkehrRapid Transit /Regional Rail

RE7 / RE70 / RB71

RE6 / RB61 / RB71

RE6 / RE7 / RE70 / RB61 / RB71

RE

7 / R

E70

/ R

B71

RE6 / RB 71

RE5 RE5

RE3RE4 / RE5

RB31 / RB41

RE7 / RE70 / RB61

RE4 / RB41/R

B 38

RE4 / RB41

RB38

RB38

RB38

RE4 / RB41

RE5

RE5

RB33

RB33

RB33

RE

RB32RB32

RE3

RE3 / RB31

RB31 / RB 32 / RE 83

RE1

RE1

RE1

RE3 / RB31

RE1

RE83

RE

83

RE8 / RE80 / R

B81

RE 83

RE8 / RE80

RB 81 / RB 82

RB82

RB82040/19 449

hvv.de Information • Fahrpläne | Timetables • Service

(E

lbphilh

armonie)

HVV sales point at the airport:Hamburg Welcome Center, Airport Plaza,

Arrivals Level, open daily 6:30 a.m. – 11:00 p. m.

HVV app With the HVV app for iOS and Android,

you can get timetable and connection information

in real time when you are out and about and even

purchase tickets for immediate use. www.hvv.de/app

There is a 3 % discount for tickets purchased using the

app, in the online shop, at hvv.de or with the HVV Card.

Weekly, monthly and season subscription tickets and

the Hamburg-CARD are not eligible for discount.

Getting to and from the airport

March 2019

8 9

EuropcarTel. +49 40 – 500 2170, www.europcar.de

HertzTel. +49 40 – 5935 1367, www.hertz.de

Sixt rent a car / ADACTel. 01806 – 25 25 25 (€ 0.20 per call from German land-

lines, mobile max. € 0.60 per call),

www.sixt.de

UFODRIVEwww.ufodrive

Shuttle services

T&M Limousinen ServiceExclusive chauffeur service for northern Germany

Tel. +49 40 – 5001 820,

Fax +49 40 – 5001 8222

[email protected], www.limousinenservice.de

On Tour Shuttle ServiceNorth Frisia, Schleswig – Flensburg,

Denmark

Tel. +49 4841 – 871 871, Fax +49 4841 – 3174

[email protected], www.ontourshuttle.de

Airport-Service Hamburg, Kiel and northern Schleswig-Holstein

Tel. +49 431 – 544 545, Fax +49 431 – 544 266

Hotline: +49 171 – 5333 250, www.airportservice-kiel.de

Hamburg ShuttleGreater Hamburg area, all cruise ports, Lübeck,

Bremen and Hanover

Tel. +49 40 – 3073 8071

Tel. bookings: Mon – Fri: 7 a. m. – 6 p. m.

By taxiTaxi ranks are located directly in front of Terminals 1

and 2 on the Arrivals Level.

Journey time to the city center is approximately

30 minutes and the fare is around € 30.

If you are travelling to or from somewhere outside

Hamburg, you can agree a fixed price from / to Ham-

burg Airport.

Car hire

Booking counters: Terminal 2, Arrivals Level

AvisTel. 01806 – 55 77 55 (€ 0.20 per call from German land-

lines, mobile max. € 0.60 per call),

www.avis.de

Buchbinder Rent-a-Car / Global Drive Rent-a-CarTel. 0800 – 2828 2424, www.buchbinder.de

BudgetTel. 01806 – 21 77 11 (€ 0.20 per call from German land-

lines, mobile max. € 0.60 per call), www.budget.deHandled by Avis

Enterprise rent-a-carTel. +49 40 – 5131 6170, www.enterprise.de

Getting to and from the airport

© Peter Meier Photography

10 11

Parking at the airport

Ideal parking at Hamburg AirportMore than 12,000 parking spaces at Hamburg Airport

ensure that parking is a relaxed and comfortable expe-

rience. It doesn’t matter whether you are only here for

a short time or want to park your vehicle for the duration

of your travels, our digital displays will guide you to

available spaces. The multistorey car parks at the termi-

nals are ideal for those bringing people to the airport or

picking people up. And there are tailored products on

offer for people who regularly park at the airport.

Parking feesFor information on our fees for one or more weeks,

check the Parking & Arrival section of our website at

www.hamburg-airport.de. There is also an online

calculator that will work out exactly what parking for

your travel dates will cost. At peak travel times our

parking spaces are heavily booked. We recommend

that you reserve a parking space ahead of your journey

online at www.hamburg-airport.de.

Basic parking rates (in €)

* incl. shuttle bus to terminals every 20 minutes

Short-term parking for people meeting and dropping off passengersShort-term parking spaces with ticket machines immediately in

front of the terminals. Max. parking period is 1 hour. You can pay

in cash, with an EC / credit card or using an app. (WePark, traviPay)

In front of T1 / T2, Departures Levelup to 20 minutes € 2.00

up to 40 minutes € 5.00

up to 60 minutes € 7.00

Zeppelinstr.

City

Alsterkrugchaussee

GeschäftsfliegerzentrumGeneral aviation terminal(GAT)W

eg

beim

Jäg

er

Röntgen-straße

Lufthansa Technik

Lufthansa-Basis

8-9

LuftfrachtzentrumHamburg Airport Cargo Center

A7, Ring 3

Terminal

2Terminal

1

Flu

gh

afe

nstr.

AirportPlaza

Hotel

F E D C B A

20 Meter 200100

AP-

MA

-12.0

9.2

018

HamburgAirport

ho

rst&

wic

ke d

esi

gn

· s

is|s

ign

in

form

ati

on

syst

em

sh

ors

twic

ke.d

e · s

-i-s

.de

Ankunft: Ebene 0 · Arrivals: level 0

Abflug: Ebene 1 · Departures: level 1

Holiday-Parken · Holiday car parking

Terminal-Parken · Terminal car parking

Flughafenmodellschau · Airport in miniature

Reisebusse · Coaches

Bundespolizei / Polizei / ZollFederal Police / Police / Customs

Polizei · Police

Taxi

Bushaltestelle · Bus stop

Mietwagen-Parkhaus · Car rental parking

S-Bahn · Trains (S1)

eCar-Ladestationen (P4, Ebene 0)eCar charging points (P4, Level 0)

Valet-Parken · Valet parking

Holiday-Shuttle P8-9 – Terminals

Car Park (P) P 1 P 1 P 2 P 4 P4 P5 P 8 + 9* GATCar Park Level LO L1 – L5 LO L1 + 2

max. 20 min. 2,– 2,– 2,– 2,– 2,– 2,– 2,– 2,–

max. 40 min. 4,– 4,– 4,– 4,– 4,– 4,– 4,– 4,–

max. 60 min. 6,– 5,– 6,– 6,– 6,– 6,– 5,– 5,–

per additional 30 min. 3,– 2,50 3,– 3,– 3,– 3,– 2,50 2,50

max. daily rate 27,– 22,– 27,– 30,– 27,– 30,– 20,– 20,–

per additional day 27,– 22,– 27,– 30,– 27,– 30,– 20,– 20,–

weekly rate 85,– 85,– 100,– 150,– 150,– 150,– 70,– 70,–

2 weekly rate 105,– 105,– 120,– 200,– 200,– 200,– 85,– 85,–

3 weekly rate 125,– 125,– 140,– 250,– 250,– 250,– 100,– 100,–

12 13

Parking at the airport

Ideal parking. Right there.Because your time counnts.

You will find our parking products for fre-

quent flyers and business customers in the

Business parking section of our website at

www.hamburg-airport.de.

Parking at the airportParking Guidance SystemHamburg Airport has a total of around 12,000 parking

spaces. A parking guidance system tells you about

available spaces close to the terminals and at the

holiday parking area on “Weg beim Jaeger” as you

approach the airport.

Well-informed in advanceInformation on availability of parking spaces can be

found online at www.hamburg-airport.de.

Valet parkingFor passengers in a real hurry: hand over the keys to

your vehicle and we will park it for you close to the

terminals. For more information visit the Business

parking section of our website at

www.hamburg-airport.de.

Affordable and convenient parking: online parking space reservationTake advantage of Hamburg Airport’s online parking

space reservation and let your holiday start when you

reach the airport. Payment is easy with EC or credit

card.

Frequent flyers and business customersEase and convenience when you park, cost control and

simple billing of parking fees – we make this combina-

tion work. Join our parking contract system and save

time and money.

Further information is available in the Business parking section of our website at www.hamburg-airport.de.

© Michael Penner

14 15

Airport Services

Hamburg Welcome CenterThe Hamburg Welcome Center offers a range of services

to make your stay at the airport and in Hamburg more

pleasant. Whether you are travelling on business, going

on holiday or just visiting the airport — you are in the

right place here. This service is also available for arriving

passengers in the baggage reclaim area, opposite bag-

gage carousel 7.

Opening hours in the publicly accessible areaDaily 6:30 a. m. – 11:00 p. m.

Tel. +49 40 – 507 50, Airport Plaza, Arrivals Level

Information• Tourist information

• Hotel reservations

• Fax and photocopying

• Key and document depository

• Cloakroom

• Lost & found

• Sale of entry vouchers for the

Airport Lounge

• Showers

Tickets• Events

• Hamburg CARD

• Bus tickets to Kiel via Neumünster (KIELIUS).

• HVV tickets (HVV = Hamburg public transport system)

• Port tours

• Exclusive Hamburg city tours

in eight languages

• Hamburg City Pass and admission tickets

for Hamburg’s tourist attractions

PharmacyAirport Plaza, Arrivals Level

Tel. +49 40 – 5004 9336

Bundespolizei (“Federal Police”)Tel. +49 40 – 500 270

First Aid DRK (German Red Cross)German Red Cross mediservice

Terminal 2, Departures Level

Tel. +49 40 – 5075 3353

Airport ChapelTerminal 1, Level 2

Open daily 6 a. m. – 10 p. m.

Airport chaplain

Tel. +49 179 – 1068 295

Airport in Miniature model show / airport toursTake a tour to get an impressive look behind the

scenes at Hamburg Airport.

Airport in Miniature model showAn entertaining animated presentation about the site

and flight operations, using a 1:500 scale model with

aircraft models taking off and landing. Presentations

are held daily at 10:00 a. m. and 1:30 p. m.

Duration: 50 minutes.

ToursA tour of the apron brings you shoulder-to-shoulder

with the giants of the skies and you watch the hustle

and bustle on the apron from up close. A visit to the

airport fire station can be booked as an extra.

Tours daily.

Duration: approx. 60 minutes,

incl. fire station 90 minutes.

Note: prior registration is essential, and official ID or a

passport is essential.

16 17

Airport in Miniature model show / airport tours (continued)Prices along with variations to programme / schedule

are available online at www.hamburg-airport.de/de/flughafen-modellschau

Contacting visitor servicesTel. +49 40 – 5075 2644

Email: [email protected]

Access between Terminal 1 and Terminal Tango (see

also the map on page 11).

Left luggageTerminal 2, Departures Level

Daily 4:30 a. m. to 11:00 p. m.

Tel. +49 40 – 5075 3983

PortersYou may request a porter directly at the Porter Call

Points or at the information counters, or by contacting

the service on:

Tel. +49 40 – 5075 2010

Fax +49 40 – 5075 3937

HotelRadisson Blu, Hamburg Airport

Tel. +49 40 – 300 3000

www.radissonblu.com/en/hotel-hamburgairport

Conferences / meetings

Airport Business LoungeTerminal 2, Level 3

Tel. +49 40 – 5075 2012

[email protected]

Airport Conference Center (ACC)Terminal 2, Level 2

Tel. +49 40 – 5075 3338

Lilienthal HausTel. +49 40 – 5075 2500

Lounges

Airport LoungeAirport Plaza, Level 3

[email protected]

Lufthansa LoungeTerminal 2, Gallery Level

Emirates LoungeAirport Plaza, Gallery Level

PoliceTel. +49 40 – 5075 3456 or +49 40 – 428 653 460

CustomsTel. +49 40 – 5075 2438

Passengers with restricted mobilityWhen making your reservation, please indicate the level

of assistance you will need during your journey. The air-

line will notify the mobility service of your needs at

least 48 hours before departure / arrival. A German

Red Cross employee will pick you up at the agreed

meeting point.

Hamburg Airport has parking spaces, toilets and many

other facilities specially tailored for the needs of passen-

gers with restricted mobility.

Baggage serviceTel. +49 40 – 5075 2010

Airport Services

18 19

Cabin baggageImportant notice for passengers: Liquids in cabin baggage are only permitted in small quantities.New additional rules were introduced on November

2006 and still apply for all flights originating at airports

in the EU, Norway, Iceland and Switzerland: only limited

quantities of liquids such as drinks, gels, crémes and

pastes may be carried in cabin baggage. These regula-

tions apply for all flights to all destinations, including

the USA.

Rules for quantities of liquids in cabin baggage• Liquids are only permitted in cabin baggage in

individual containers with a maximum capacity of

100 milliliters.

• The individual containers

must be transported in a

resealable transparent

plastic bag with a max.

capacity of 1 liter.

• Only one plastic bag is al-

lowed per passenger.

• The bag must be shown at

the security checkpoint,

whether requested or not.

Exceptions• There are no restrictions on Travel Value and Duty

Free items in cabin baggage, provided these items

have been purchased beyond the security checkpoint

at an EU airport or on board an aircraft operated by

an EU airline, and are packed in a secure tamper-

evident bag with the purchase receipt clearly visible,

where they must remain sealed until the end of the

journey (does not apply for flights to the USA).

• Medications and special dietary requirements (e. g.

baby food) required during the travel do not need to

be carried in the plastic bag. These articles must also

be presented to security personnel for inspection.

Further rules for cabin baggageNo dangerous items or items which may be used to

injure other persons or endanger the safety of the air-

craft may be carried in cabin baggage. This includes,

for example: sharp implements such as scissors, nail

files, knives with a blade length exceeding 6 cm, and

fireworks. A detailed list of items prohibited on flights

is available online at www.bundespolizei.de.

For further information, see www.hamburg-airport.de and www.bmi.bund.de

BaggageGood to know:A small number of re-

strictions apply to the

carrying of liquids in

checked baggage. Pas-

sengers should there-

fore do without liquids

in cabin baggage as far

as possible, packing

liquids in checked bag-

gage instead. Detailed

information is available from the German Federal Avia-tion Office at www.lba.de or from your airline.

Safety and security regulations for cabin baggage

max.100 ml

l

Please show

separately at security

checkpoint

© Michael Penner

20 21

Late night check-inA number of airlines allow you to check your baggage

in the evening before your flight. That makes for a

relaxed start to your journey the next morning.

The airlines listed below offer this service. Just show

your ticket and photographic ID and you will be issued

with your boarding pass.

Please note that animals can only be checked in on the

day of the flight.

Please contact your airline for information on the con-

ditions and charges that may apply to this service.

Late night check-in WLAN and App-Services

WLANPassengers and visitors to Hamburg Airport can surf the

internet for free for 24 hours from their laptops, tablets,

and smartphones. Pass the time until your flight, check

emails, or book a hotel at your destination – thanks to

our free WLAN service, this can be done on any mobile

device. First, connect to the WLAN network “HAM AIR-

PORT FREE WIFI”. Follow the instructions to register.

Happy surfing! Service hotline 0800 – 0629 466

Passngr – Hamburg Airport’s official appHere you can find current departure and arrival data

along with comprehensive information about the

airport and the services and offers available. This

mobile airport service currently integrates the airports

of Hamburg, Munich, Duesseldorf and Muenster-

Osnabrueck. Other airports will follow. Download it

now from www.passngr.de or in the Apple App Store

or the Google Play Store.

FLIO – the app for international frequent flyersHamburg Airport, with all its services, is now represent-

ed in the FLIO app. The app has a comprehensive range

of benefits for users. They can, for example, book lounge

access, reserve parking spaces or cash in exclusive

offers for shops and restaurants. The app is available

free of charge for Android and iOS mobile devices.

Airline Evening Departure Terminal time Condor 6 – 8 p. m. all flights 1 (check-in zone 5)

Lufthansa 7 – 9 p. m. all flights 2 (check-in zone 7)

© Gregor Schläger © Michael Penner

22 23

Summer 2019: New from Hamburg

ViennaNew: LEVEL 6 x weekly

Austrian: Vienna now up to 6 x daily

KalamataNew: Condor1 x weekly

Iberianew evening flight to Madridnow up to 2 x daily

Corendon Airlines:NEW: Heraklion/Crete 2 x weekly

NEW: Izmir 2 x weekly

Ryanair:NEW: Krakow3 x weeklyNEW: Zadar 2 x weeklyMallorca: now 3 x daily

Olbia:NEW: Condor2 x weekly

© PantherMedia.net / kikkerdirk© PantherMedia.net / Sergey Borisov

© PantherMedia.net / Dalibor Brlek

© PantherMedia.net / lypnyk2

© Costa Navarino

© pure-life-pictures - stock.adobe.com

24 25

Flights to and from Hamburg Summer 2019 *

remarks

*valid until 26 October 2019

You neverdealt with your bags so quicklybefore.

Summer 2019: New from Hamburg

BurgasNEW: SunExpress 1 x weekly

Air France:new evening flight to Parisnow up to 5 x daily

VarnaNEW: Wizzair 2 x weekly

© panthermedia.net / master2

© panthermedia.net /Vichaya Kiatying-Angsulee

© PantherMedia.net / Enrico Schade

24

26 27*valid until 26 October 2019

Route map

28 29

Flights to and from Hamburg Summer 2019 *

remarks remarks

*valid until 26 October 2019

Adana (ADA) – Turkey

Eurowings – – – – – Sat – from 01 Jun

Turkish Airlines – – – Thu – – – 20 Jun – 05 Sep

Agadir (AGA) – Morocco

Condor – Tue – – – – –

Alicante (ALC) – Spain

Ryanair Mon – Wed – – Sat –

Amsterdam (AMS) – Netherlands

Eurowings Mon Tue Wed Thu Fri – Sun up to 2 x daily

KLM Mon Tue Wed Thu Fri Sat Sun 5 x daily

Ankara (ESB) – Turkey

Eurowings – – – – – – Sun from 02 Jun

Pegasus – – – Thu – – –

Turkish Airlines – Tue – – – – – 25 Jun – 03 Sep

Antalya (AYT) – Turkey

Condor Mon Tue Wed Thu Fri Sat Sun up to 2 x daily

Corendon Airlines Mon Tue – Thu Fri Sat – Fri from 21 Jun

Freebird Airlines Mon – – – Fri – –

Onur Air Mon – – – Fri – –

Onur Air – Tue Wed Thu – Sat Sun 02 Jul – 06 Aug

Pegasus Mon Tue – Thu – – Sun Mon from 10 Jun

SunExpress Mon Tue Wed Thu Fri Sat Sun up to 3 x daily

Athens (ATH) – Greece

Aegean Airlines Mon Tue Wed Thu Fri Sat Sun Fri from 01 Aug

Barcelona (BCN) – Spain

Eurowings Mon Tue Wed Thu Fri – Sun

Ryanair Mon Tue Wed Thu Fri Sat Sun

Vueling Airlines Mon Tue Wed Thu Fri Sat Sun

Bari (BRI) – Italy

Eurowings – Tue – – – Sat – 25 Jun – 06 Aug

Basel (BSL) – Switzerland

easyJet Mon Tue Wed Thu Fri Sat Sun up to 3 x daily

Bastia (BIA) – France

Eurowings – – Wed – – Sat – Wed 25 Jun – 07 Aug

Belgrade (BEG) – Serbia

AirSERBIA Mon – – Thu – Sat – from 20 Jun

Bergen (BGO) – Norway

Widerøe – Tue – Thu – – Sun

Birmingham (BHX) – United Kingdom

flybe Mon Tue Wed Thu Fri – Sun

Bodrum (BJV) – Turkey

Eurowings – – – – Fri – – from 31 May

Bordeaux (BOD) – France

easyJet – Tue – Thu – Sat –

Brussels (BRU) – Belgium

Brussels Airlines Mon Tue Wed Thu Fri Sat Sun up to 3 x daily

Bucharest (OTP) – Romania

Blue Air – Tue – – Fri – Sun

Tarom Mon – Wed – Fri – Sun

Budapest (BUD) – Hungary

Eurowings Mon Tue Wed Thu Fri Sat Sun

Burgas (BOJ) – Bulgaria

Bulgarian Air Ch. – – – – – – Sun until 29 Sep

SunExpress – – Wed – – – – 05 Jun - 25 Sept

Cagliari (CAG) – Italy

Eurowings – – – Thu – Sat – Thu 27 Jun – 01 Aug

Catania (CTA) – Italy

Eurowings – Tue – – – Sat –

30 31

Flights to and from Hamburg Summer 2019 *

remarks remarks

*valid until 26 October 2019

Cologne / Bonn (CGN)

Eurowings Mon Tue Wed Thu Fri Sat Sun up to 8 x daily

Copenhagen (CPH) – Denmark

SAS Mon Tue Wed Thu Fri Sat Sun up to 5 x daily

Corfu (CFU) – Greece

Condor – – Wed – – Sat –

Eurowings – – – – – Sat –

Dalaman (DLM) – Turkey

SunExpress – – – – – Sat –

Djerba (DJE) – Tunisia

Nouvelair Tunisie – Tue – – – – – from 02 Jul

Tunisair – – – – Fri – –

Dubai (DXB) – United Arab Emirates

Emirates Mon Tue Wed Thu Fri Sat Sun up to 2 x daily

Dublin (DUB) – Ireland

Aer Lingus Mon Tue Wed Thu Fri Sat Sun

Ryanair Mon Tue Wed Thu Fri Sat Sun

Dubrovnik (DBV) – Croatia

Eurowings – – – – – – Sun

Duesseldorf (DUS)

Eurowings Mon Tue Wed Thu Fri Sat Sun up to 10 x daily

Edinburgh (EDI) – United Kingdom

easyJet Mon – – Thu Fri – Sun

Ryanair – Tue – Thu – Sat Sun

Faro (FAO) – Portugal

Eurowings – – Wed – – Sat –

Ryanair Mon – Wed – Fri – –

Frankfurt (FRA)

Lufthansa Mon Tue Wed Thu Fri Sat Sun up to 18 x daily

Friedrichshafen (FDH)

British Airways Mon Tue Wed Thu Fri – Sun up to 2 x daily

Fuerteventura (FUE) – Spain

Condor Mon – – Thu – Sat –

TUIfly – – – – – Sat –

Gdánsk (GDN) – Poland

Wizzair Mon – Wed Thu Fri – Sun Thu 16 May – 12 Sep

Geneva (GVA) – Switzerland

easyJet Mon Tue Wed Thu Fri – Sun

Gothenburg (GOT) – Sweden

Czech Airlines Mon Tue Wed Thu Fri – Sun

Gran Canaria (LPA) – Spain

Condor – – Wed – – – Sun

Norwegian – Tue – Thu – – Sun

Ryanair – – – – – Sat –

TUIfly – – – – Fri – –

Helsinki (HEL) – Finland

Finnair Mon Tue Wed Thu Fri Sat Sun 2 x daily

Heraklion-Crete (HER) – Greece

Condor Mon – Wed – Fri Sat Sun

Corendon Airlines Mon – – – – Sat –

Eurowings Mon – – Thu Fri Sat Sun

TUIfly – Tue – Thu – – –

Hurghada (HRG) – Egypt

Condor Mon – Wed Thu – Sat Sun

Ibiza (IBZ) – Spain

Eurowings – – Wed – Fri – Sun

Istanbul-Sabiha Gökcen (SAW) – Turkey

Pegasus Mon Tue Wed Thu Fri Sat Sun up to 2 x daily

32 33

Flights to and from Hamburg Summer 2019 *

remarks remarks

*valid until 26 October 2019

Madeira (FNC) – Portugal

Condor – – – Thu – – –

Madrid (MAD) – Spain

Iberia Mon Tue Wed Thu Fri Sat Sun up to 2 x daily

Ryanair – – Wed – Fri – Sun

Malaga (AGP) – Spain

Norwegian – Tue – Thu – Sat –

Ryanair Mon – Wed – Fri – Sun

Malta (MLA) – Malta

Air Malta – – Wed – – – Sun from 02 Jun

TUIfly Mon – – – – – – Charter

Manchester (MAN) – United Kingdom

easyJet Mon Tue Wed Thu Fri – Sun

Ryanair Mon Tue Wed Thu Fri Sat Sun

Mannheim (MHG)

Rhein Neckar Air Mon Tue Wed Thu Fri – – up to 2 x daily

Marrakesh (RAK) – Morocco

Ryanair – – Wed – – – Sun

Menorca (MAH) – Spain

TUIfly – – – Thu – – –

Milan-Bergamo (BGY) – Italy

Ryanair Mon Tue Wed Thu Fri Sat Sun

Milan-Malpensa (MXP) – Italy

Eurowings Mon Tue Wed Thu Fri Sat Sun up to 2 x daily

Monastir (MIR) – Tunisia

Eurowings – – – Thu – – –

Tunisair – Tue – – – Sat –

Munich (MUC)

Eurowings Mon Tue Wed Thu Fri Sat Sun up to 5 x daily

Lufthansa Mon Tue Wed Thu Fri Sat Sun up to 18 x daily

Istanbul (IST) – Turkey

Turkish Airlines Mon Tue Wed Thu Fri Sat Sun up to 5 x daily

Izmir (ADB) – Turkey

Corendon Airlines – – Wed – – – Sun from 02 Jun

Eurowings – – – – – Sat – from 01 Jun

SunExpress Mon – – Thu Fri Sat Sun Fr, Sun from 07 Jun

SunExpress – Tue Wed – – – – from 02 Jul

Turkish Airlines – – – – Fri – Sun 21 Jun – 06 Sep

Kalamata (KLX) – Greece

Condor – – – – Fri – –

Kiev (IEV) – Ukraine

Wizzair Mon – Wed – Fri – – until 11 Sep

Wizzair Mon Tue – – Fri Sat – from 13 Sep

Kos (KGS) – Greece

Condor – Tue – Thu – – Sun

Eurowings – – – – – Sat –

TUIfly Mon – Wed – – – –

Kraków (KRK) – Poland

Ryanair – Tue – Thu – Sat –

Lanzarote (ACE) – Spain

Condor – Tue – – Fri – –

Lisbon (LIS) – Portugal

Ryanair – Tue – Thu – Sat –

TAP Air Portugal Mon Tue Wed Thu Fri Sat Sun up to 2 x daily

London-Gatwick (LGW) – United Kingdom

easyJet Mon Tue Wed Thu Fri Sat Sun up to 2 x daily

London-Heathrow (LHR) – United Kingdom

British Airways Mon Tue Wed Thu Fri Sat Sun up to 6 x daily

Eurowings Mon Tue Wed Thu Fri Sat Sun up to 3 x daily

Luxembourg (LUX) – Luxembourg

Luxair Mon Tue Wed Thu Fri – Sun up to 2 x daily

34 35

Flights to and from Hamburg Summer 2019 *

remarks remarks

*valid until 26 October 2019

Reykjavik (KEF) – Iceland

Eurowings – – – Thu – – Sun 20 Jun - 12 Sep

Icelandair – Tue – Thu Fri – Sun up to 2 x daily

Icelandair Mon – Wed – – Sat – from 03 Jun

Rhodos (RHO) – Greece

Condor – Tue – Thu – – Sun

Eurowings – Tue – – – Sat –

TUIfly – – Wed – – – –

Riga (RIX) – Latvia

Air Baltic Mon Tue Wed Thu Fri Sat Sun up to 2 x daily

Rijeka (RJK) – Croatia

Eurowings – – Wed – – – Sun

Rome (FCO) – Italy

Eurowings Mon – Wed Thu Fri – Sun

Saarbruecken (SCN)

Luxair Mon Tue Wed Thu Fri – Sun up to 2 x daily

Salzburg (SZG) – Austria

Eurowings Mon Tue Wed Thu Fri Sat Sun

Seville (SVQ) – Spain

Ryanair – Tue – – – Sat –

Skopje (SKP) – North Macedonia

Wizzair – – Wed – – – Sun until 30 Jun

Wizzair – Tue – Thu – Sat – from 02 Jul

Sofia (SOF) – Bulgaria

Ryanair – Tue – – – Sat –

Split (SPU) – Croatia

Eurowings Mon Tue – Thu – Sat Sun

St Petersburg (LED) – Russia

Aeroflot Mon Tue Wed Thu Fri Sat Sun

Nantes (NTE) – France

HOP! Air France Mon Tue Wed Thu Fri Sat Sun

Naples (NAP) – Italy

Eurowings – Tue – Thu – Sat Sun

Nice (NCE) – France

easyJet Mon – – Thu – Sat –

easyJet – – Wed – Fri – Sun 25 Jun – 01 Sep

Eurowings Mon – Wed – Fri – Sun

Nuremberg (NUE)

Eurowings Mon Tue Wed Thu Fri – Sun up to 4 x daily

Olbia (OLB) – Italy

Condor – – Wed – – Sat –

Eurowings – – Wed – Fri – Sun

Oslo (OSL) – Norway

Norwegian Mon Tue Wed Thu Fri – Sun up to 2 x daily

SAS Mon Tue Wed Thu Fri – Sun

Palma de Mallorca (PMI) – Spain

Condor Mon Tue Wed Thu Fri Sat Sun up to 3 x daily

Eurowings Mon Tue Wed Thu Fri Sat Sun up to 5 x daily

Ryanair Mon Tue Wed Thu Fri Sat Sun 3 x daily

Paris (CDG) – France

Air France Mon Tue Wed Thu Fri Sat Sun up to 5 x daily

Eurowings Mon Tue Wed Thu Fri – Sun up to 2 x daily

Porto (OPO) – Portugal

Ryanair – Tue – Thu – Sat –

Prague (PRG) – Czech Republic

Czech Airlines Mon Tue Wed Thu Fri Sat –

Pristina (PRN) – Kosovo

Eurowings – – – – – Sat –

36 37

Flights to and from Hamburg Summer 2019 *

remarks remarks

*valid until 26 October 2019

Vienna (VIE) – Austria

Austrian Airlines Mon Tue Wed Thu Fri Sat Sun up to 6 x daily

Eurowings Mon Tue Wed Thu Fri Sat Sun up to 3 x daily

Level Mon Tue Wed Thu Fri – Sun

Zadar (ZAD) – Croatia

Eurowings – – – Thu – Sat – Thu 27 Jun – 07 Aug

Ryanair Mon – – – Fri – –

Zakynthos (ZTH) – Greece

Condor – – – – – – Sun

Zurich (ZRH) – Switzerland

Eurowings Mon Tue Wed Thu Fri Sat Sun up to 3 x daily

Swiss Mon Tue Wed Thu Fri Sat Sun up to 6 x daily

Stuttgart

Eurowings Mon Tue Wed Thu Fri Sat Sun up to 13 x daily

Tehran (IKA) – Iran

Iran Air Mon – – – Fri – –

Qeshm Air – – – – Fri – –

Tenerife (TFS) – Spain

Condor Mon – Wed – Fri – –

Norwegian – – – Thu – – Sun

TUIfly – – – – – – Sun

Thessaloniki (SKG) – Greece

Eurowings – Tue – Thu – Sat –

Ryanair – Tue – Thu – Sat –

Tunis (TUN) – Tunisia

Eurowings – – – – – – Sun from 02 Jun

Valencia (VLC) – Spain

Ryanair – Tue – – – Sat –

Varna (VAR) – Bulgaria

Bulgarian Air Ch. Mon – – – – Sat – until 22 Sep

SunExpress – Tue – Thu – – Sun until 29 Sep

Wizzair – Tue – – – Sat – from 02 Jul

Venice-Treviso (TSF) – Italy

Ryanair – Tue – Thu – – Sun

Venice (VCE) – Italy

easyJet Mon – Wed – Fri – Sun

Eurowings Mon – – – Fri Sat Sun

Verona (VRN) – Italy

Ryanair Mon – – – Fri – –

Warsaw (WAW) – Poland

LOT Mon Tue Wed Thu Fri Sat Sun up to 3 x daily

38 39

Airlines

A3 Aegean Airlines 2 AHS Hamburg +49 69 – 238 5630

EI Aer Lingus 2 Global-GSRM 01805 – 133 209

SU Aeroflot 1 AHS Hamburg 0800 – 000 1151

BT airBaltic 1 AHS Hamburg +371 6 – 722 9696

UX Air Europa 1 AHS Hamburg +49 69 – 1338 4540

AF Air France 1 AHS Hamburg +49 69 – 2999 3772

KM Air Malta 1 AHS Hamburg 0180 – 620 3040

JU Air Serbia 1 AHS Hamburg +49 69 – 20 756

OS Austrian Airlines 2 AHS Hamburg +49 69 – 5060 0598

0B Blue Air 2 HAS +49 69 – 2097 7652

BA British Airways 2 Menzies +49 421 – 557 5758

SN brussels airlines 2 AHS Hamburg +49 30 – 5679 5375

BUC Bulgarian Air Charter 1 AHS Hamburg +49 30 – 8848 7819

DE Condor 1 AHS Hamburg 0180 – 676 7767

XC / XR Corendon 1 AHS Hamburg +90 242–330 3440

OK Czech Airlines 1 AHS Hamburg +49 69 – 204 575 285

LH Lufthansa 2 Lufthansa +49 69 – 8679 9799

EZS /EZY

easyJet 1 AHS Hamburg 0180 – 606 0606

EK Emirates 1 AHS Hamburg +49 69 – 945 192 000

EW Eurowings 1 AHS Hamburg 0180 – 632 0320

AY Finnair 1 AHS Hamburg +49 69 – 6640 5033

BE flybe 1 AHS Hamburg +44 139 226 8510

FHY Freebird 1 AHS Hamburg +90 212 – 663 7777

A5 HOP! Air France 1 AHS Hamburg ++49 69 – 2999 3772

IB Iberia 2 Global-GSRM +49 1805 – 442 900

FI Icelandair 1 AHS Hamburg +49 69 – 299 978

IR Iran Air 1 AHS Hamburg +49 69 – 2560 0613

KL KLM 1 AHS Hamburg +49 69 – 2999 3770

VK Level 2 Global-GSRM +900 – 116 0500

LO LOT 2 AHS Hamburg +49 69 – 2400 1020

LG Luxair 2 AHS Hamburg +35 224 561

DY / D8 Norwegian 1 AHS Hamburg +49 322 2109 3498

BJ Nouvelair 1 AHS Hamburg +49 40 – 5075 3672

8Q Onur Air 1 AHS Hamburg +90 212 – 468 6687

PC Pegasus 1 AHS Hamburg 01805 – 333 737

QB Qeshm Air 1 AHS Hamburg +49 40 – 5075 2493

MHV Rhein-Neckar Air 2 HAS +49 621 – 324 8580

FR Ryanair 2 AHS Hamburg 0180 – 556 6200

SK SAS 2 AHS Hamburg 0180 – 611 7002

Code Airline Terminal Handling agent Tel.

BA / EZ Sun Air 2 Menzies +49 421 – 557 5728

SR Sundair 2 HAS +49 30 – 5367 6791

XQ / XG SunExpress 1 AHS Hamburg 0180 – 595 9590

LX Swiss 2 Lufthansa +49 69 – 8679 8000

7E Sylt Air 2 Sylt Air +49 4651 – 1211

TWI Tailwind Airlines 1 AHS Hamburg +90 212 465 3737

TP TAP Air Portugal 2 AHS Hamburg 0180 – 600 0341

RO Tarom 2 AHS Hamburg +49 69 – 295 270

X3 TUIfly 1 AHS Hamburg 0180 – 600 0120

TU Tunisair 2 AHS Hamburg +49 69 – 2710 0110

TK Turkish Airlines 1 AHS Hamburg +49 69 – 8679 9849

VY Vueling 2 Global-GSRM 0180 – 666 1166

WF Widerøe 1 AHS Hamburg +47 41 – 706 464

W6 Wizzair 2 HAS 0900 – 1904 0441

Code Airline Terminal Handling agent Tel.

The handling agent takes care of check-in, boarding and lost

& found on behalf of the airline.

40 41

Shopping and services in the terminals

Shopping made easySeven days a week, passengers and visitors can find

inspiration in the many and varied shops at Hamburg

Airport. From a small souvenir or a fashion magazine

to expensive jewellery and pens, the mix of segments

at the Hamburg Airport caters for almost every possi-

ble wish.

Diverse restaurantsLean back and enjoy a glass of latte macchiato or yield to the

temptation of a wide range of mouthwatering cuisine — for

example fresh, hand-rolled sushi, juicy steaks and delicacies

from the natural bakery. The numerous restaurants, snack bars

and cafés in the terminals, the Plaza and on the Pier look

forward to seeing you! Passengers and visitors are equally

welcome guests at Hamburg Airport.

Travel agencies at theAirport With a huge choice of

travel agency counters,

Hamburg Airport leads

northern Germany’s

travel market. The trav-

el agencies and

last-minute shops offer

their comprehensive

range of services in Ter-

minal 1. Here, the cus-

tomer can choose be-

tween affordable

last-minute trips, ocean cruises, city trips, winter and

summer breaks, and even short-notice holiday home res-

ervations. The competent travel experts at Hamburg Air-

port are there for you 365 days a year.

Modern waiting areasThe modern design of

the gate areas are full of

typical Hamburg flair

with regional accents.

And there are new ser-

vices and added comfort

to cater for all sorts of

passenger needs. There

are alternating quiet

zones and technically

well-equipped business

zones, and bistro tables

serve as communicative

meeting points. There are numerous additional power

sockets and USB ports for passengers to charge note-

books, tablets, or mobile telephones.

© Michael Penner

© Gregor Schlaeger© Peter Meier Photography

© Michael Penner

42 43

Shopping and services in the terminals

44 45

Shopping and services in the terminals

46 47

Shopping and services in the terminals

48

Publication details Flughafen Hamburg GmbHCommunication & Service

Flughafenstraße 1– 3

22335 Hamburg

www.hamburg-airport.de

Cover photo & photo backside:

Daniel Hofer

Printing: Bartels Druck GmbH

Issued: March 2019