Slide 1

Texas Skyward User Group ConferenceThings to WatchSteve Outlaw1Session TitleShown items throughout Open Edge and Skyward systems

Customer ForumUACDEPFirewall ServicesSkyward!5233 AccountType 2 databaseAI and Archive FilesDbscan.batCopy to Remote server.batCleanup Web and Report servers.batDelete-ADMSVR.lock TaskDefrag TaskReboot Weekly TaskOEE BTask Manager MemoryOEE Web Broker LogsAGENT_RETRY_VAL=0NPP log entriesSKYRAS 64-bitSkyConnectPrint Queue MaintenanceCleanup Guidelines pdf5506 Looses Trusted SSL Binding upon reboot

2Customer Forumhttps://support.skyward.com/DeptDocs/Corporate/Project%20Management/Public%20Website/Tutorials/SkywardCustomerForum.pdf

http://forum.skyward.com

3UAC

4DEP

5Firewall Service

6Skyward!5233 Account

7Type 2 Database

8AI and Archive Files

9Dbscan.batREM USER Defined variables for drive letter and how long to keep backups/aiREM USER Defined EMAIL SERVER AND ADDRESS INFORMATIONREM SET DATE AND TIME VARIABLE (Example skyback.120520080743AM)Logit > %PROPATH%\backup\BackupLog.%DATE%%TIME%.logREM SET DRIVE LETTER AND FOLDER PATH INFORMATIONREM Create directories if they do not existREM DELETE OLD BACKUP FILES (/D -2 will keep two days)REM Delete the old AI AutoArchive filesREM Delete the old AI and Skyback files on NAS or UNC share - this command will search sub directoriesREM CHECKS FOR DATABASES ON SYSTEMREM ONLINE BACKUP SECTIONREM OFFLINE BACKUP SECTIONREM VERIFY BACKUP SECTIONREM FIGURES OUT CONDITION THAT APPLIES AND SENDS OUT APPROPRIATE EMAIREM SENDS OUT EMAILSREM CLEANS UP TEMPORARY FILES AND WRITES TO LOG FILEREM RUNS SPECIAL OR EXTRA COMMANDSREM Optional - Copy the backup folder to another server, /FFT is needed sometimes on NAS for date time functions

10Copy to remote server.batREM BATCH FILE TO COPY AI FILES TO REMOTE SERVER EVERY XX NUMBER OF MINUTESREM SCHEDULE BATCH FILE TO RUN USING SCHEDULED TASK EVERY 30 MINUTESREM USER Defined variable for drive letter if "%PROPATH%" == "" set PROPATH=D:\SkywardREM DRIVE LETTER AND FOLDER PATH INFORMATIONset AiArchiveStuDir=%PROPATH%\archive\stu set AiArchiveFinDir=%PROPATH%\archive\finset AiArchiveDir=%PROPATH%\archiveREM Robocopy.exe is an external command that is included on 2008 server when the OS is installed. It is not included in Windows 2000/2003. It can be located in the ?:\skyward\install\skyward_folders\backup folder; copy it to the ?:\windows folder.REM If remote location is a NAS the /FFT option may be needed to get data\time function to work. REM Optional - Copy the Student AI files to another server REM RoboCopy %AiArchiveStuDir% \\ANOTHER SERVER\SHARE NAME REM Optional - Copy the Finance AI files to another server REM RoboCopy %AiArchiveFinDir% \\ANOTHER SERVER\SHARE NAME REM Optional - Copy all AI files including sub directories to another server REM RoboCopy %AiArchiveDir% \\ANOTHER SERVER\SHARE NAME /S

11Cleanup web and report server.batREM CLEANS UP TEMPORARY FILES AND COPIES CONFIG FILEScopy %DLC%\properties\*.properties %BackupDir% copy %ConfigDir%\*.* %BackupDir%\config\del %PROPATH%\Wrk\lbi* /A:H /F /Qdel %PROPATH%\Wrk\dbi* /A:H /F /Qdel %PROPATH%\Wrk\srt* /A:H /F /Qdel %PROPATH%\Wrk\qqq* /A:H /F /Qdel %PROPATH%\wrk\rcd* /A:H /F /Qdel %PROPATH%\Wrk\lbi* /F /Qdel %PROPATH%\Wrk\dbi* /F /Qdel %PROPATH%\Wrk\srt* /F /Qdel %PROPATH%\Wrk\qqq* /F /Qdel %PROPATH%\wrk\rcd* /F /Q

12Delete-ADMSVR.lock TaskA Scheduled Task named Delete-Admsvr.lock is created as part of the 10.2B Base Installer. This was added as a workaround to a known bug in OpenEdge 10.2B that causes the AdminService to fail to start on a server reboot. This task runs At Startup to run a command, c:\windows\system32\cmd.exe /C del ?:\skyward\dlc\oemgmt\config\admsvr.lock using System as user and Run whether logged in or not. Issue: This task has been created to make sure the file named admsrv.lock file is removed so AdminService starts. It has been found that during a restart or shutdown of the server that this file does not get deleted in a timely fashion so upon restart or reboot the file still exists and AdminService does not start. This problem may not happen on every reboot but if it does happen this means that Skyward is down. It is a documented bug in OpenEdge 10.2B. Resolution: 1. Check ?:\skyward\dlc\oemgmt\config folder to see if admsvr.lock file exists; delete it if it does exist, then start the AdminService normally. 2. Check Task Scheduler to see if the Delete-Admsvr.lock task exists. 3. If not, manually create the task.

13Defrag Task

14Reboot Weekly Taskshutdown -r -t 1 -f 15OEE -B

16Task Manager - Memory

17OEE- web broker log[12/09/21@08:11:03.953-0700] P-003032 T-004468 1 WS -- WTA: WebWrite() failed during npp_send with error: -70 size: 6484 sentbytes 0 retrycount 0. (6404)

[12/09/21@08:11:03.955-0700] P-003032 T-004468 1 WS -- WTA: npp_send() failed while sending terminate message! Error: -70. (6397)18AGENT_RETRY_VAL=0

19NPP Log Entries[12/09/21@08:11:03.955-0700] P-003032 T-004468 1 WS -- WTA: npp_send() failed while sending terminate message! Error: -70. (6397)

20SKYRAS 64-bitWindows Service named SKYxxxRAS

?:\skyward\x64\crystal\skyras\skyras.exe

21SkyConnect

22Print Queue Maintenance

23Cleanup Guidelines.pdf

245506 looses SSL Binding upon rebootLocate the following 5506 property in the section of the c:\windows\system32\inetsrv\config\applicationHost.config file, and delete the 3 lines shown below.