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Texas Nodal © Electric Reliability Council of Texas, Inc. All rights reserved. 3 Settlement and Billing Dispute Details Notice of Dispute (NP §9.14.2(1), NP §9.14.2(2), NP §9.14.2(3)) Contents of Notice (NP §9.14.3(1), NP § (2), NP § (3), NP § (4), (5), and (6)) ERCOT Processing of Disputes (NP §9.14.4(1), NP §9.14.4(2), NP §9.14.4(3), NP §9.14.4(4)) Status of Disputes (Issue and Resolution Statuses) (NP § (Open), NP § (Denied), NP § (Granted), NP § (Granted with Exceptions), NP § (Closed))
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© 2005 - 2006 Electric Reliability Council of Texas, Inc. All rights reserved. 1 Texas Nodal
Nodal Dispute Management System Business Requirements
ERCOT Market ServicesCommercial Operations
October 10, 2006
© 2005 - 2006 Electric Reliability Council of Texas, Inc. All rights reserved. 2 Texas Nodal
Agenda
• Highlights of Business Requirements– Integration of new Statement and/or Invoice Recipient type
“CRR Account Holder” into Dispute Management System for Nodal Market
– Statement and Invoice recipients may Open disputes for both the RTM and DAM
– Outstanding Issues or Assumptions
© 2005 - 2006 Electric Reliability Council of Texas, Inc. All rights reserved. 3 Texas Nodal
Settlement and Billing Dispute Details
• Notice of Dispute (NP §9.14.2(1), NP §9.14.2(2), NP §9.14.2(3))
• Contents of Notice(NP §9.14.3(1), NP § 9.14.3(2), NP § 9.14.3(3), NP § 9.14.3(4), 9.14.3(5), and 9.14.3(6))
• ERCOT Processing of Disputes (NP §9.14.4(1), NP §9.14.4(2), NP §9.14.4(3), NP §9.14.4(4))
• Status of Disputes (Issue and Resolution Statuses) (NP §9.14.4.1 (Open), NP §9.14.4.2 (Denied), NP §9.14.4.3 (Granted),
NP §9.14.4.4 (Granted with Exceptions), NP §9.14.4.5 (Closed))
© 2005 - 2006 Electric Reliability Council of Texas, Inc. All rights reserved. 4 Texas Nodal
Settlement and Billing Dispute Details Cont.
• Reporting Capability for Disputes (NP §9.14.6)
• DAM Settlement Charge Types (NP §9.2.3)
• Real-Time Market Settlement Charge Types (NP §9.5.3)
© 2005 - 2006 Electric Reliability Council of Texas, Inc. All rights reserved. 5 Texas Nodal
Settlement and Billing Dispute Resolution Status - Granted
Market Participant Dispute Process Activity Map -- GRANTED (QSE/CRR -- ERCOT)PU
CTSt
atem
ent
Rec.
Invo
ice R
ec.
MIS
Web
Po
rtal
ERCO
T Se
ttlem
ent
and
Billin
gER
COT
Lega
lER
COT
Clien
t Se
rvic
es
SR/IR disputes charges
from DAM/RTM
SR/IR successfully registers dispute via the MIS web
Portal
SR/IR submits Dispute within 10 business days of
posting of statement
Within 10 business day
time limit?
Yes
Client Services acknowledges
receipt of dispute
Start
Research and resolve dispute
Resettlement Data
Granted?
SR/IR entity receives
resettlement data
Granted?
PUC Dispute Filing Granted? EndDispute DeniedNo
Yes
Yes
ERCOT denies Dispute
Yes
No
YesIs all required info. present?
No
ADR Process invoked?
No
Yes
No
No
SR – Statement Recipient IR – Invoice Recipient
© 2005 - 2006 Electric Reliability Council of Texas, Inc. All rights reserved. 6 Texas Nodal
Settlement and Billing Dispute Resolution Status – Granted with Exception
Market Participant Dispute Process Activity Map – GRANTED W/ EXC. (QSE/CRR -- ERCOT)PU
CTSt
atem
ent
Rec.
Invo
ice R
ec.
MIS
Web
Po
rtal
ERCO
T Se
ttlem
ent
and
Billin
gER
COT
Lega
lER
COT
Clien
t Se
rvic
es
SR/IR disputes charges
from DAM/RTM
SR/IR successfully registers dispute via the MIS web
Portal
SR/IR submits Dispute within 10 business days of
posting of statement
Within 10 business day
time limit?
Yes
Client Services acknowledges
receipt of dispute
Start
Research and resolve dispute or
Re-research if applicable
Yes
Resettlement Data
Granted with Exception?
SR/IR entity receives
resettlement data
No
Granted?Yes
PUC Dispute Filing
No
Granted? EndDispute DeniedNo
Yes
Yes
ERCOT denies Dispute
No
Yes
SR/IR agrees?
Yes
No
Is all required info. present?
No
ADR Process invoked?
No
SR – Statement Recipient IR – Invoice Recipient
© 2005 - 2006 Electric Reliability Council of Texas, Inc. All rights reserved. 7 Texas Nodal
Settlement and Billing Dispute Resolution Status - Denied
Market Participant Dispute Process Activity Map -- DENIED (QSE/CRR -- ERCOT)PU
CTER
COT
Lega
lER
COT
Settl
emen
t an
d Bi
lling
Stat
emen
t Re
c.In
voice
Rec
.
MIS
Web
Po
rtal
ERCO
T Cl
ient
Serv
ices
SR/IR disputes charges
from DAM/RTM
SR/IR successfully registers dispute via the MIS web
Portal
SR/IR submits Dispute within 10 business days of
posting of statement
Within 10 business day
time limit?
Yes
Client Services acknowledges
receipt of dispute
Start
Is all required info. present?
ERCOT denies Dispute
No
Research and resolve disputeYes
No
SR/IR is incorrect
ADR Process invoked?
PUC Dispute Filing EndDispute DeniedGranted?
Resettlement Data
Granted?
MP Agrees?
No
No Change in
Settlement Statement
Yes
No
NoYes
Yes
No
Yes
SR/IR entity receives
resettlement data
SR – Statement Recipient IR – Invoice Recipient
© 2005 - 2006 Electric Reliability Council of Texas, Inc. All rights reserved. 8 Texas Nodal
Dispute Management Issues
9.14 Settlement and Billing Dispute Process 9.14.2 Notice of Dispute
(2) Settlement and billing disputes received after ten (10) Business Days of the posting of the RTM True-Up Statement will not be accepted. Once validated, a RTM True-Up Statement is binding on the Statement Recipient to which it relates, unless ERCOT performs a subsequent resettlement pursuant to this Section
An NPRR is required to clarify that billing disputes received after (10) Business Days of the posting of the Initial or Resettlement DAM Statement or Invoice will not be accepted.
© 2005 - 2006 Electric Reliability Council of Texas, Inc. All rights reserved. 9 Texas Nodal
Dispute Management Issues
9.14 Settlement and Billing Dispute Process 9.14.2 Notice of Dispute
(1) If the Settlement Statement or Invoice Recipient wishes to dispute any of these items or calculations and the relevant data extracts are complete, then it shall register the Settlement and billing dispute with ERCOT by electronic means within 10 Business Days after the date the Settlement Statement or Invoice was issued.
It is assumed that the dispute deadline for the DAM statement and invoice shall be 10 days once the statement and invoice has been posted, pending the filing of a NPRR to establish this within Protocols.
© 2005 - 2006 Electric Reliability Council of Texas, Inc. All rights reserved. 10 Texas Nodal
Dispute Management Issues
9.14 Settlement and Billing Dispute Process 9.14.4 ERCOT Processing of Disputes
(5) Each dispute has a status as defined in the following sections (9.14.4.1 (Open), 9.14.4.2 (Denied), 9.14.4.3 (Granted), 9.14.4.4 (Granted with Exceptions), 9.14.4.5 (Closed)
A clean up NPRR is needed to clarify that there are two separate fields, one field for Dispute resolution status and another field for dispute status.
© 2005 - 2006 Electric Reliability Council of Texas, Inc. All rights reserved. 11 Texas Nodal
Dispute Management Issues
9.14 Settlement and Billing Dispute Process 9.14.4 ERCOT Processing of Disputes, CONT.
(5) Each dispute has a status as defined in the following sections (9.14.4.1 (Open), 9.14.4.2 (Denied), 9.14.4.3 (Granted), 9.14.4.4 (Granted with Exceptions), 9.14.4.5 (Closed)
Proposed Resolution Statuses: DeniedGrantedGranted with Exception
Proposed Dispute Statuses:Not StartedOpenClosedWithdrawnRejectedIncompleteADR
© 2005 - 2006 Electric Reliability Council of Texas, Inc. All rights reserved. 12 Texas Nodal
Summary
• The following Protocol versions were used as the basis for the Dispute Management System Requirements:
– Section 9 (007NPRR as approved by BOD on 07/18/2006)
© 2005 - 2006 Electric Reliability Council of Texas, Inc. All rights reserved. 13 Texas Nodal
Next Steps
• Comments due from Market Participants:– 10/18/06 (Proposed)
• Review of Comments Received and Vote of Approval:– 10/25/06 (Proposed)
© 2005 - 2006 Electric Reliability Council of Texas, Inc. All rights reserved. 14 Texas Nodal
Questions
?
