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PSI Confidential | www.psionline.com/certification | 800.367.1565 Maryland/Cosmetology and Barber/ Lynn Thomas 2019 Testing Excellence

Testing Excellence

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Page 1: Testing Excellence

PSI Confidential | www.psionline.com/certification | 800.367.1565Maryland/Cosmetology and Barber/ Lynn Thomas 2019

Testing Excellence

Page 2: Testing Excellence

MARYLAND SCHOOL OVERVIEWCosmetology and Barber

2019

Maryland/Cosmetology and Barber/ Lynn Thomas 2019

Page 3: Testing Excellence

Maryland/ Cosmetology Barber/ Lynn Thomas 2019

PSI Leadership: Cosmetology Team

3

Director, Cosmetology Client Services

31+Years of Experience in

Examination and Cosmetology Services

EXT: 7245

Lead Exam Coordinator

40Years of Experience in Cosmetology Industry

EXT: 7410

Daphnye Shaffer

Lead Exam Coordinator

32+Years of Experience in Cosmetology

Industry

EXT: 7409

Lynn ThomasTammy Vasquez

1-800-367-1565

Page 4: Testing Excellence

Maryland/Cosmetology and Barber/ Lynn Thomas 2019

Contact Information

• Tammy Vasquez tvasquez@psionline.

• Daphnye Shaffer [email protected]

• Lynn Thomas [email protected]

• Cosmetology/Barber team [email protected] or [email protected]

Page 5: Testing Excellence

Corporate Locations

Operations

Vancouver, WA

OperationsHamilton Square, NJ

CorporateCarmel, IN

OperationsSpringfield, IL

OperationsAtlanta, GACorporate and

OperationsOlathe, KS

Corporate HQBurbank, CA

OperationsAlbuquerque, NM

Operations

Las Vegas, NV

OperationsDenver, CO

PSI Confidential | www.psionline.com/talent | 877.449.8378

5

Page 6: Testing Excellence

TEST DEVELOPMENT

Maryland/Cosmetology and Barber/ Lynn Thomas 2019

Page 7: Testing Excellence

Maryland/Cosmetology and Barber/ Lynn Thomas 2019

How tests are developed

• Job Analysis results prior to exam work

• Conduct SME (subject matter expert) meeting to review and finalize test content outlines

• Referencing

• Ratings

• Experimental items

• Comment during exam

Page 8: Testing Excellence

Comment key

Maryland/Cosmetology and Barber/ Lynn Thomas 2019

Page 9: Testing Excellence

Screen shots- Theory and Practical

Maryland/Cosmetology and Barber/ Lynn Thomas 2019

Page 10: Testing Excellence

Maryland/Cosmetology and Barber/ Lynn Thomas 2019

Pass Rates Theory Exams 1/18-12/18

Confidential | www.psionline.com | 800.367.1565

Portion First Time Pass

Rate

Barber Stylist/Barber 68%

Cosmetology 73%

Esthetician 79%

Nail Technician 77%

Page 11: Testing Excellence

Maryland/Cosmetology and Barber/ Lynn Thomas 2019

Pass Rates Practical Exams 1/18-12/18

Practical First Time

Pass Rate

Barber Stylist/Barber 80%

Cosmetology 88%

Esthetician 92%

Nail Technician 75%

Confidential | www.psionline.com | 800.367.1565

Page 12: Testing Excellence

Maryland/Cosmetology and Barber/ Lynn Thomas 2019

Theory Topic Score Analysis

Theory Topic Barber Scores

Chemical Services 58.52

Client Consultation, Professional Conduct, and

Management

79.07

Hair, Scalp, and Skin Anatomy 59.20

Haircutting 61.03

Hairstyling 77.09

Maryland Laws and Regulations 60.88

Safety, Sanitation, and Disinfection 74.25

Shampoo, Conditioning, and Scalp Care 70.32

Shaving 64.85

Confidential | www.psionline.com | 800.367.1565

Page 13: Testing Excellence

Maryland/Cosmetology and Barber/ Lynn Thomas 2019

Theory Topic Score Analysis

Theory Topic Cosmetology Scores

Chemical Texture Services 68.29

Client Consultation and Professional Conduct 83.56

Hair Coloring 75.22

Hair, Skin, and Nail Anatomy 67.28

Haircutting 71.66

Hairstyling 73.16

Maryland Laws and Regulations 68.64

Nails 67.80

Safety, Sanitation, and Disinfection 76.87

Shampooing, Conditioning, and Scalp Care 70.54

Skin Care 68.75Confidential | www.psionline.com | 800.367.1565

Page 14: Testing Excellence

Maryland/Cosmetology and Barber/ Lynn Thomas 2019

Theory Topic Score Analysis

Theory Topic Esthetician

Client Consultation and Professional

Conduct

87.69

Hair Removal 77.96

Makeup 69.26

Maryland Laws and Regulations 71.83

Safety, Sanitation, and Disinfection 79.97

Skin Structure and Physiology 75.64

Skin Treatments 73.67

Confidential | www.psionline.com | 800.367.1565

Page 15: Testing Excellence

Maryland/Cosmetology and Barber/ Lynn Thomas 2019

Theory Topic Score Analysis

Theory Topic Nail Technician

Artificial Nail Enhancements 77.26

Basic Manicure and Pedicure 77.81

Client Consultation and Professional

Conduct

75.52

Maryland Laws and Regulations 61.66

Nail Structure and Physiology 69.00

Safety, Sanitation, and Disinfection 67.83

Confidential | www.psionline.com | 800.367.1565

Page 16: Testing Excellence

Content Outline

Maryland/Cosmetology and Barber/ Lynn Thomas 2019

Page 17: Testing Excellence

RATERS

Maryland /Cosmetology and Barber/ Lynn Thomas 2019

Page 18: Testing Excellence

Maryland/Cosmetology and Barber/ Lynn Thomas 2019

Hiring Practical Raters• Interview

• Assessment test

• Rater qualifications:

• Must attend annual PSI Rater training and be successful in certification to administer the PSI practical exams.

• May only score examinations in the field of licensure they hold

• Raters may not be currently teaching in any way while being employed as a Rater

• Must have a valid license with the state of MD and in good standing with the department

• Must have held a valid license for a minimum of 5 years

Page 19: Testing Excellence

Maryland Cosmetology and Barber/ Lynn Thomas 2019

Infection Control Certifications

Page 20: Testing Excellence

Maryland/ Cosmetology and Barber/ Lynn Thomas 2019

Rater Standards

A guide approved by SME’s

Blow Drying Service(All tasks must be performed in the order listed)

Procedure Criteria:

1. Blow dries hair safely Ineffective: Does not dry hair safelyIneffective: Does not use a comb/brushIneffective: Blow dryer is held to close to the scalpIneffective: Hair is not dry

Rater Standards are used to

score practical examinations.

Each Rater must use these

standards at all times during

the scoring procedures.

The Rater Standards ensure

that the personal

interpretation or any biases

are removed from the Rater.

The Rater Standards are a

guide for what constitutes a

yes or a no. If the “NO” they

see is not listed in the Rater

Standards as a NO, then the

Rater must score as a “YES”

for the task line.

Page 21: Testing Excellence

Maryland /Cosmetology and Barber/ Lynn Thomas 2019

Rater Training

• Cosmetology Core Values• Trustworthiness

• Consciousness

• Getting Along with Others

• Managing Under Pressure

Page 22: Testing Excellence

Maryland /Cosmetology and Barber/ Lynn Thomas 2019

Rater Training

Page 23: Testing Excellence

Maryland / Cosmetology Barber/ Lynn Thomas 2019

Rater Reliability Report

PSI monitors the Raters using a

Rater Reliability Report. This report

is used for discussion on a

mandatory monthly conference

call with the Lead Exam

Coordinator. During this call, task lines are discussed for any

questions that may need

clarification. The call provides us

an opportunity to ensure all Raters

are hearing the same information

at the same time to ensure all

understand the message that is

being conveyed.

Page 24: Testing Excellence

BARBER

Michigan/Cosmetology and Barber/ Lynn Thomas 2019

Page 25: Testing Excellence

Maryland /Cosmetology and Barber/ Lynn Thomas 2019

Practical Analysis 1/18-12/18

Confidential | www.psionline.com | 800.367.1565

Task line Barber

Hair Cutting Service

Palms shears when in use 32%

Ensures haircut is blended 33%

Cleans hair off workstation and sweeps hair from

floor

46%

Page 26: Testing Excellence

Maryland /Cosmetology and Barber/ Lynn Thomas 2019

Practical Analysis 1/18-12/18

Confidential | www.psionline.com | 800.367.1565

Task line Barber

Shaving Service

Removes lather with towel in one continuous

motion

34%

Demonstrates use of back-hand strokes in the

proper position and areas

39%

Demonstrates use of reverse free-hand strokes in

proper position and areas

37%

Ensures shaved area is free from all traces of facial

hairs

59%

Ensures workstation/area remains sanitary/clean

throughout section

35%

Page 27: Testing Excellence

Maryland /Cosmetology and Barber/ Lynn Thomas 2019

Practical Analysis 1/18-12/18

Confidential | www.psionline.com | 800.367.1565

Task line Barber

Permanent Wave Service

Applies chemical draping 38%

Spreads hair evenly across end paper for all 3 rods 42%

Spreads hair evenly around all 3 rods 34%

Wraps rods for proper tension enduring correct

band placement on all 3 rods

33%

Page 28: Testing Excellence

Maryland /Cosmetology and Barber/ Lynn Thomas 2019

Practical Analysis 1/18-12/18

Confidential | www.psionline.com | 800.367.1565

Task line Barber

Permanent Wave Service

Demonstrates saturation evenly with product

labeled as waving lotion, ensuring excess lotion

does not remain on skin wears gloves

43%

Demonstrates a test curl to confirm curl

development

50%

Ensures workstation/area remains sanitary/clean

throughout section

31%

Kit must remain closed when not in use 35%

Page 29: Testing Excellence

COSMETOLOGY

Maryland /Cosmetology and Barber/ Lynn Thomas 2019

Page 30: Testing Excellence

Maryland /Cosmetology and Barber/ Lynn Thomas 2019

Page 31: Testing Excellence

Maryland /Cosmetology and Barber/ Lynn Thomas 2019

Practical Analysis 1/18-12/18

Confidential | www.psionline.com | 800.367.1565

Task line All Exam Types

Safety Criteria

Implements and Supplies are clean and bags are

labeled as pre-sanitized in English ONLY

49%

Removes products from containers without

contamination

34%

Kit must remain closed 36%

End of Exam

Removes Cape 34%

Disinfects work surfaces with approved

disinfectants

43%

Page 32: Testing Excellence

Maryland /Cosmetology and Barber/ Lynn Thomas 2019

Practical Analysis 1/18-12/18

Confidential | www.psionline.com | 800.367.1565

Task line Cosmetology

Hair Cutting Service

Establishes entire perimeter guideline using razor to

determine length

33%

Palms razor when sectioning hair to be cut 32%

Ensures haircut is blended and even throughout 59%

Removes at least 1 inch of hair throughout haircut and

finished haircut is no shorter than 4 inches

34%

Removes hair off workstation and sweeps hair from floor 51%

Page 33: Testing Excellence

Maryland /Cosmetology and Barber/ Lynn Thomas 2019

Practical Analysis 1/18-12/18

Confidential | www.psionline.com | 800.367.1565

Permanent Waving Service Cosmetology

Applies chemical draping 34%

Demonstrates a test curl to confirm curl development 39%

Chemical Service Cosmetology

Applies chemical draping 49%

Sections hair into four equal quadrants 42%

Applies protective cream around entire hairline 56%

Wears protective gloves(throughout chemical

services; same pair is acceptable

48%

Demonstrates smoothing the hair strands 39%

Page 34: Testing Excellence

Maryland /Cosmetology and Barber/ Lynn Thomas 2019

Practical Analysis 1/18-12/18

Confidential | www.psionline.com | 800.367.1565

Task line Cosmetology

Acrylic Nail Application on One Nail Service

Gently pushes back cuticle with a cuticle

pusher/orangewood stick

41%

Applies nail dehydrator 34%

Places bead of product on nail form where free edge

joins the nail to extend free edge

31%

Ensures acrylic material is smooth and even 31%

Page 35: Testing Excellence

Maryland /Cosmetology and Barber/ Lynn Thomas 2019

Practical Analysis 1/18-12/18

Confidential | www.psionline.com | 800.367.1565

Task line Cosmetology

Acrylic Nail Application on One Nail Service

Shapes free edge with abrasive while holding back

the skin at the sides of the nails

32%

Bevels, shapes, and refines the nail to a smooth finish 39%

Buffs top of acrylic nail 58%

Page 36: Testing Excellence

ESTHETICIAN

Maryland /Cosmetology and Barber/ Lynn Thomas 2019

Page 37: Testing Excellence

Maryland /Cosmetology and Barber/ Lynn Thomas 2019

Practical Analysis 1/18-12/18

Confidential | www.psionline.com | 800.367.1565

Task line Esthetician

Applies sheet over the bed/chair 30%

Drapes model by laying drape/towel across chest 31%

Gently lifts towel from face and neck 41%

Pats brow area dry with absorbent material 39%

Page 38: Testing Excellence

MANICURIST

Maryland /Cosmetology and Barber/ Lynn Thomas 2019

Page 39: Testing Excellence

Maryland /Cosmetology and Barber/ Lynn Thomas 2019

Practical Analysis 1/18-12/18

Confidential | www.psionline.com | 800.367.1565

Task line Manicurist

Manicure Service

Removes polish from one nail 43%

Cleans under free edges of nails with cotton-tipped

wooden/cuticle pusher

38%

Page 40: Testing Excellence

Maryland /Cosmetology and Barber/ Lynn Thomas 2019

Practical Analysis 1/18-12/18

Confidential | www.psionline.com | 800.367.1565

Task line Manicurist

Nail Tip Application on One Nail

Applies nail dehydrator 41%

Blends tip into natural nail plate 36%

Kit must remain closed when not in use 31%

Page 41: Testing Excellence

Maryland /Cosmetology and Barber/ Lynn Thomas 2019

Practical Analysis 1/18-12/18

Confidential | www.psionline.com | 800.367.1565

Task line Manicurist

Nail Wrap Application on One Nail

Applies nail dehydrator 37%

Repeats resin application 34%

Disposes of waste material using a bag labeled as

trash/waste

31%

Page 42: Testing Excellence

Maryland /Cosmetology and Barber/ Lynn Thomas 2019

Practical Analysis 1/18-12/18

Confidential | www.psionline.com | 800.367.1565

Task line Manicurist

Acrylic Nail Application on One Nail

Gently pushes back cuticle with a cuticle

pusher/orangewood stick

33%

Applies nail dehydrator 38%

Disinfects table surface with product labeled as EPA-

registered disinfectant

40%

Page 43: Testing Excellence

Maryland 2019 / Barber/Cosmetology/ Lynn Thomas

Barber Exams

Confidential | www.psionline.com | 800.367.1565

❖ Barber ❖ Barber Stylist❖ Barber Bridge

Page 44: Testing Excellence

Maryland 2019 / Barber/Cosmetology/ Lynn Thomas

Barber Bridge

Confidential | www.psionline.com | 800.367.1565

Pre Exam Set Up and Disinfection

Permanent Waving Service

Chemical Services• Chemical Application Preparation ONLY for Virgin Hair Color, High Lift

Color Retouch• Virgin Color on Right Rear Quadrant• High Lift Color Retouch on Left Rear Quadrant

End of Exam Disinfection

Page 45: Testing Excellence

Maryland 2019 / Barber/Cosmetology/ Lynn Thomas

Questions

Confidential | www.psionline.com | 800.367.1565