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Test Technology, Inc.
4 East Stow Road Marlton, New Jersey 08053, USA Phone: 856-596-0900 www.testtech.com
Who We Are
TestTech provides repair and logistics solutions for companiesseeking to receive the best service and highest value from theirseeking to receive the best service and highest value from theirsupply chain
Unique solutions for each client’s needs
Proven 25+ year track record
Easy to work with
Enable partners to focus on their core competencies
Increase in productivity
Decrease costs
More productive supply chain
4 East Stow Road Marlton, New Jersey 08053, USA Phone: 856-596-0900 www.testtech.com
4 East Stow Road Marlton, New Jersey 08053, USA Phone: 856-596-0900 www.testtech.com
Highest possible value
What We Do
Depot Repair
Product Refurbishment
Triage & Screening
End of Life Product ManagementEnd of Life Product Management
Logistics Services
Fulfillment and KittingFulfillment and Kitting
4 East Stow Road Marlton, New Jersey 08053, USA Phone: 856-596-0900 www.testtech.com
4 East Stow Road Marlton, New Jersey 08053, USA Phone: 856-596-0900 www.testtech.com
Depot Repair
Flexible Repair Solutions:Flexible Repair Solutions:Latest to Legacy ProductsHigh Volume to High MixLean Methodology
In‐House Test Development Team
gy
In House Test Development TeamRapid response engineering team Component Level Repair – SMT, BGA, RFRefurbishment to Like NewRefurbishment to Like NewRoHS 6 of 6 Compliant
4 East Stow Road Marlton, New Jersey 08053, USA Phone: 856-596-0900 www.testtech.com
4 East Stow Road Marlton, New Jersey 08053, USA Phone: 856-596-0900 www.testtech.com
High Tech Focus
Telecom ‐ Analog, Digital, Wireless, IP g, g , ,GPS ‐ Cell phone locating for 911Navigational DevicesN k R M dNetworks ‐ Routers, ModemsPeripherals ‐Monitors, PrintersPower Supplies ‐ UPS, etc…pp ,Gaming – Touch Screen Video, Slot Machine Interface cards, Game SystemsComputing – Servers, Thin Clients, LaptopsComputing Servers, Thin Clients, LaptopsConsumer Electronics
4 East Stow Road Marlton, New Jersey 08053, USA Phone: 856-596-0900 www.testtech.com
4 East Stow Road Marlton, New Jersey 08053, USA Phone: 856-596-0900 www.testtech.com
Logistics Services
Forward Logistics & Fulfillment
Reverse Logistics
Repair/Return Service
Inventory Management
Advance Replacement, Like‐for‐Like and Same Unit Repair Servicesand Same Unit Repair Services
Cross Docking
Reclamation/Recycling/Scrapping/ y g/ pp g
Expedite Services
Out of Warranty Support
4 East Stow Road Marlton, New Jersey 08053, USA Phone: 856-596-0900 www.testtech.com
4 East Stow Road Marlton, New Jersey 08053, USA Phone: 856-596-0900 www.testtech.com
y pp
Reverse Logistics Programs
HighVendor Managed
Inventory
NAL
S
g
DefectiveManagement
PERA
TION
SAVINGS
Repair &Return
OP
Low INVENTORY SAVINGS4 East Stow Road Marlton, New Jersey 08053, USA Phone: 856-596-0900 www.testtech.com
4 East Stow Road Marlton, New Jersey 08053, USA Phone: 856-596-0900 www.testtech.com
LowHighINVENTORY SAVINGS
Single Touch Reverse Logistics
4 East Stow Road Marlton, New Jersey 08053, USA Phone: 856-596-0900 www.testtech.com
4 East Stow Road Marlton, New Jersey 08053, USA Phone: 856-596-0900 www.testtech.com
Information Systems
ERP System – Microsoft Dynamics‐NAVE‐Commerce Enabled – EDI, XML
Fully integrated Warehouse Management System
PRISM Technical Data CollectionPRISM – Technical Data CollectionUnlimited Insight into Your Products’ History
Collected Real Time in Repair CellsSQL DatabaseSQL DatabaseCustomized Templates by Customer/Product Grouping:
Serial NumberLooper – MROCWarrantySymptomDOA DataTest data
4 East Stow Road Marlton, New Jersey 08053, USA Phone: 856-596-0900 www.testtech.com
4 East Stow Road Marlton, New Jersey 08053, USA Phone: 856-596-0900 www.testtech.com
Components replacedInvaluable Feedback to Your Engineering & Quality Groups
Communications & Visibility
Reporting – SQL Reporting ServicesReporting SQL Reporting ServicesCustomized Reports –Trending, Drill DownSubscription ServiceExcel, HTML, PDF, XML formatsCh P B PiCharts‐ Pareto, Bar, Pie, etc.LookupsSSL VPN
Data ExchangeNative Microsoft‐Nav
XML, Excel, TextVantage Point EDI for NAV
XML, EDI
4 East Stow Road Marlton, New Jersey 08053, USA Phone: 856-596-0900 www.testtech.com
4 East Stow Road Marlton, New Jersey 08053, USA Phone: 856-596-0900 www.testtech.com
Our Customers
4 East Stow Road Marlton, New Jersey 08053, USA Phone: 856-596-0900 www.testtech.com
4 East Stow Road Marlton, New Jersey 08053, USA Phone: 856-596-0900 www.testtech.com
The trademarks above are registered trademarks of the respective companies. All rights reserved.
Our Strategic Location
Located 15 miles outside PhiladelphiaDensely PopulatedHeavy Installed base of Electronic Equipment
Marlton, NJ 80,000 sq ftFreight Optimization
Technical Talent readily available
Lumberton, NJ 40,000 sq ft
TestTech
4 East Stow Road Marlton, New Jersey 08053, USA Phone: 856-596-0900 www.testtech.com
4 East Stow Road Marlton, New Jersey 08053, USA Phone: 856-596-0900 www.testtech.com
US Population Density
RightShoring
When Comparing Repair and Support Alternatives:Look at Total Cost of SupportLook at Total Cost of Support
Landed CostsCost of Quality
Yields, DOAs, LooperspCustomer Sat
Product Complexity Flexibility to Changes in Customer Demand
Potential Advantages of RightShoring:Improved TATLower InventoriesLower Freight CostsFaster Reaction to Changes in DemandLower Carbon FootprintCloser Proximity to Engineering/Product Support
4 East Stow Road Marlton, New Jersey 08053, USA Phone: 856-596-0900 www.testtech.com
4 East Stow Road Marlton, New Jersey 08053, USA Phone: 856-596-0900 www.testtech.com
Closer Proximity to Engineering/Product SupportFaster Recovery Times
Our Commitment to Quality
ISO 9001:2008 Registered FacilityISO 9001:2008 Registered Facility
Registered and in Compliance since 1994
Quality System:
4 East Stow Road Marlton, New Jersey 08053, USA Phone: 856-596-0900 www.testtech.com
4 East Stow Road Marlton, New Jersey 08053, USA Phone: 856-596-0900 www.testtech.com
Lean Continuous Improvement
Value
Look Through the Eyes of the Customer
Eliminate Non Value Adding Activity
Manage by Value StreamManage by Value StreamSUPPLIERS TESTTECH CUSTOMER END USER
TOTAL VALUE STREAM
Flow‐ Continuously transform value without stopping
Pull ‐ Produce what Customer wants when they want it
Perfection
Deliver Exact, Customized Customer Value
C i I4 East Stow Road Marlton, New Jersey 08053, USA Phone: 856-596-0900 www.testtech.com
4 East Stow Road Marlton, New Jersey 08053, USA Phone: 856-596-0900 www.testtech.com
Continuous Improvement
Empowered Workforce
What’s In It For You?
Typical Benefits Received by TestTech customers include:
4 East Stow Road Marlton, New Jersey 08053, USA Phone: 856-596-0900 www.testtech.com
4 East Stow Road Marlton, New Jersey 08053, USA Phone: 856-596-0900 www.testtech.com
It’s All About the Value!
We’ll Partner with You to:
Reduce Your ReturnsDOAsDOAsLoopersNTFs
Extend Your Product Life Cycle
Improve Your Customers’ ExperienceImprove Your Customers Experience
Protect Your Brand!
4 East Stow Road Marlton, New Jersey 08053, USA Phone: 856-596-0900 www.testtech.com
4 East Stow Road Marlton, New Jersey 08053, USA Phone: 856-596-0900 www.testtech.com