Test Tech 2011 Overview

4 East Stow Road Marlton, New Jersey 08053, USA

Phone: 856-596-0900 www.testtech.com

Test Technology, Inc.



4 East Stow Road Marlton, New Jersey 08053, USA Phone: 856-596-0900 www.testtech.com

Who We Are

TestTech provides repair and logistics solutions for companiesseeking to receive the best service and highest value from theirsupply chain

Unique solutions for each client’s needs

Proven 25+ year track record

Easy to work with

Enable partners to focus on their core competencies

Increase in productivity

Decrease costs

More productive supply chain

Highest possible value




What We Do

Depot Repair

Product Refurbishment

Triage & Screening

End of Life Product Management

Logistics Services

Fulfillment and Kitting




Depot Repair

In-House Test Development Team

Rapid response engineering team

Component Level Repair – SMT, BGA, RF

Refurbishment to Like New

RoHS 6 of 6 Compliant

Flexible Repair Solutions:Latest to Legacy ProductsHigh Volume to High MixLean Methodology




High Tech Focus

Telecom - Analog, Digital, Wireless, IP

GPS - Cell phone locating for 911

Navigational Devices

Networks - Routers, Modems

Peripherals - Monitors, Printers

Power Supplies - UPS, etc…

Gaming – Touch Screen Video, Slot Machine Interface cards, Game Systems

Computing – Servers, Thin Clients, Laptops

Consumer Electronics




Logistics Services

Forward Logistics & Fulfillment

Reverse Logistics

Repair/Return Service

Inventory Management

Advance Replacement, Like-for-Like and Same Unit Repair Services

Cross Docking

Reclamation/Recycling/Scrapping

Expedite Services

Out of Warranty Support




Reverse Logistics Programs

Repair &Return

DefectiveManagement

Vendor ManagedInventory

OP

ERA

TIO

NA

LSA

VIN

GS

High

LowHighINVENTORY SAVINGS




Single Touch Reverse Logistics




Information Systems

ERP System – Microsoft Dynamics-NAVE-Commerce Enabled – EDI, XML

Fully integrated Warehouse Management System

PRISM – Technical Data Collection

Unlimited Insight into Your Products’ History

Collected Real Time in Repair Cells

SQL Database

Customized Templates by Customer/Product Grouping:Serial NumberLooper – MROCWarrantySymptomDOA DataTest dataComponents replaced

Invaluable Feedback to Your Engineering & Quality Groups




Communications & Visibility

Reporting – SQL Reporting ServicesCustomized Reports –Trending, Drill DownSubscription ServiceExcel, HTML, PDF, XML formatsCharts- Pareto, Bar, Pie, etc.LookupsSSL VPN

Data ExchangeNative Microsoft-Nav

XML, Excel, Text

Vantage Point EDI for NAV XML, EDI




Our Customers

The trademarks above are registered trademarks of the respective companies. All rights reserved.

http://rds.yahoo.com/_ylt=A0WTb_lMQidNMgMAtZyJzbkF;_ylu=X3oDMTBpZm5udGl1BHBvcwM1BHNlYwNzcgR2dGlkAw--/SIG=1k91jlg1n/EXP=1294504908/**http:/images.search.yahoo.com/images/view?back=http://images.search.yahoo.com/search/images?p=trueposition+logo&ei=UTF-8&fr=yfp-t-965&fr2=tab-web&w=270&h=100&imgurl=www.eena.org/transform/company-logo/eena/static/images/True_position_logo3.jpg&rurl=http://www.eena.org/view/en/AboutEENA/buyers-guide.html&size=8KB&name=TruePosition+is+...&p=trueposition+logo&oid=0f212b497c0bc6fef6b2eb5140f760df&fr2=tab-web&no=5&tt=12&sigr=11n8veg8e&sigi=12e5ctnl9&sigb=13265gk0a&.crumb=SJLbVEdnZc1

http://www.drivecam.com/




Our Strategic Location

Marlton, NJ 80,000 sq ft

Lumberton, NJ 40,000 sq ft

Located 15 miles outside PhiladelphiaDensely PopulatedHeavy Installed base of Electronic Equipment

Freight Optimization

Technical Talent readily available

US Population Density

TestTech




RightShoring

When Comparing Repair and Support Alternatives:Look at Total Cost of Support

Landed CostsCost of QualityYields, DOAs, LoopersCustomer Sat

Product Complexity Flexibility to Changes in Customer Demand

Potential Advantages of RightShoring:Improved TATLower InventoriesLower Freight CostsFaster Reaction to Changes in DemandLower Carbon FootprintCloser Proximity to Engineering/Product SupportFaster Recovery Times




Our Commitment to Quality

ISO 9001:2008 Registered Facility

Registered and in Compliance since 1994

Quality System:




Lean Continuous Improvement

Value

Look Through the Eyes of the Customer

Eliminate Non Value Adding Activity

Manage by Value Stream

SUPPLIERS TESTTECH CUSTOMER END USER

Flow- Continuously transform value without stopping

Pull - Produce what Customer wants when they want it

Perfection

Deliver Exact, Customized Customer Value

Continuous Improvement

Empowered Workforce

TOTAL VALUE STREAM




What’s In It For You?

Typical Benefits Received by TestTech customers include:




It’s All About the Value!

We’ll Partner with You to:

Reduce Your Returns

DOAs

Loopers

NTFs

Extend Your Product Life Cycle

Improve Your Customers’ Experience

Protect Your Brand!

Documents

Test Tech 2011 Overview