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Test and Evaluation in a ‘complex distributed’ customer environment Dr Dai Morris UK Complex Weapons Senior Responsible Owner

Test and Evaluation in a ‘complex distributed’ customer ...itea.org/images/pdf/conferences/2015_Symposium... · ‘Bespoke Trading Entity’ (Arms length Body of MoD) Procurement,

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Page 1: Test and Evaluation in a ‘complex distributed’ customer ...itea.org/images/pdf/conferences/2015_Symposium... · ‘Bespoke Trading Entity’ (Arms length Body of MoD) Procurement,

Test and Evaluation in a ‘complex

distributed’ customer environment

Dr Dai Morris

UK Complex Weapons Senior Responsible

Owner

Page 2: Test and Evaluation in a ‘complex distributed’ customer ...itea.org/images/pdf/conferences/2015_Symposium... · ‘Bespoke Trading Entity’ (Arms length Body of MoD) Procurement,

SOME BACKGROUND

Page 3: Test and Evaluation in a ‘complex distributed’ customer ...itea.org/images/pdf/conferences/2015_Symposium... · ‘Bespoke Trading Entity’ (Arms length Body of MoD) Procurement,

Weapons, Evaluation and Capability Assurance

UK Defence Reform – The “Levene” review

Page 4: Test and Evaluation in a ‘complex distributed’ customer ...itea.org/images/pdf/conferences/2015_Symposium... · ‘Bespoke Trading Entity’ (Arms length Body of MoD) Procurement,

Weapons, Evaluation and Capability Assurance

Defence Acquisition Reform

Being one part of wider Defence Change

Defence Equipment & Support

● ‘Bespoke Trading Entity’ (Arms length Body of MoD)

● Procurement, Support & Logistics

Formalization of ‘Customer Relationship’

● Between Commands and DE&S

● Drives a stable ‘ask’ thus reducing change friction

● Improves ‘Hold-to-Account’ and delivary

Page 5: Test and Evaluation in a ‘complex distributed’ customer ...itea.org/images/pdf/conferences/2015_Symposium... · ‘Bespoke Trading Entity’ (Arms length Body of MoD) Procurement,

Weapons, Evaluation and Capability Assurance

The UK ‘distributed’ customer is not dispersed!

Land

DE&S

Navy

Air

Joint

HO / Strat P

Page 6: Test and Evaluation in a ‘complex distributed’ customer ...itea.org/images/pdf/conferences/2015_Symposium... · ‘Bespoke Trading Entity’ (Arms length Body of MoD) Procurement,

AN EXTERNAL VIEW OF T&E

Page 7: Test and Evaluation in a ‘complex distributed’ customer ...itea.org/images/pdf/conferences/2015_Symposium... · ‘Bespoke Trading Entity’ (Arms length Body of MoD) Procurement,

Weapons, Evaluation and Capability Assurance

Why is this important?

UK Delegated Model

● No DOT&E!

● Commanders have the responsibility and authority

-And a very difficult resource challenge

-They can (and DO) trade time & cost in all aspects of a project

-Safety & Contractual compliance test tends to be robust

● The trade space can be in Operational Test….

Not really dispersed, but certainly distributed

● Different management chains only separated by one

floor of a building really matter

● The Customer needs to ‘want’, not just hear “must”

Page 8: Test and Evaluation in a ‘complex distributed’ customer ...itea.org/images/pdf/conferences/2015_Symposium... · ‘Bespoke Trading Entity’ (Arms length Body of MoD) Procurement,

Weapons, Evaluation and Capability Assurance

Some common ‘Assertions’ – or Myths

Testing:

● Delays the Programme

● Is always over-specified

● Aims to break things, not show they work

● Is always too expensive

● Can all be done in simulation

● Is the most important part of any programme

So what does this say about the external view

of the Evaluation community?

Page 9: Test and Evaluation in a ‘complex distributed’ customer ...itea.org/images/pdf/conferences/2015_Symposium... · ‘Bespoke Trading Entity’ (Arms length Body of MoD) Procurement,

Weapons, Evaluation and Capability Assurance

The Evaluation Community Solution

Demonstrate Operational Excellence

● Plan evaluation early, plan well, plan agile

● Never buy before you know how to test

● Demonstrate the value of ITEAPs, …..

● Invest in the infrastructure for efficiency

“The output is essential and worth it!”

● But is it valued by the whole customer community?

Page 10: Test and Evaluation in a ‘complex distributed’ customer ...itea.org/images/pdf/conferences/2015_Symposium... · ‘Bespoke Trading Entity’ (Arms length Body of MoD) Procurement,

T&E AS AN ORGANISATIONAL,

NOT JUST PROJECT, BENEFIT

Page 11: Test and Evaluation in a ‘complex distributed’ customer ...itea.org/images/pdf/conferences/2015_Symposium... · ‘Bespoke Trading Entity’ (Arms length Body of MoD) Procurement,

Weapons, Evaluation and Capability Assurance

Evaluation Spend Profile – a risk indicator?

0

10

20

30

40

50

60

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15

An

nu

al

Sp

en

d

Project A

Project B

Page 12: Test and Evaluation in a ‘complex distributed’ customer ...itea.org/images/pdf/conferences/2015_Symposium... · ‘Bespoke Trading Entity’ (Arms length Body of MoD) Procurement,

Weapons, Evaluation and Capability Assurance

Evaluation activity as a Prog. management tool

Evaluation is Risk Management

● So how much do we focus on the ‘up-side’ discovery?

● And how do we build that into Operational Capability?

● Can we use ‘Measure & Declare’ more

How integrated are the Training and Evaluation

communities?

Evaluation of the requirement

● Do we spend enough resource ‘helping’ set the

requirement?

● The evaluation community can identify optimism bias

Page 13: Test and Evaluation in a ‘complex distributed’ customer ...itea.org/images/pdf/conferences/2015_Symposium... · ‘Bespoke Trading Entity’ (Arms length Body of MoD) Procurement,

Weapons, Evaluation and Capability Assurance

Great idea, or invitation for disaster?

What the advocate would like you to see What the Evaluation Community sees

Page 14: Test and Evaluation in a ‘complex distributed’ customer ...itea.org/images/pdf/conferences/2015_Symposium... · ‘Bespoke Trading Entity’ (Arms length Body of MoD) Procurement,

EVALUATION & MISSION

EFFECTIVENESS

Page 15: Test and Evaluation in a ‘complex distributed’ customer ...itea.org/images/pdf/conferences/2015_Symposium... · ‘Bespoke Trading Entity’ (Arms length Body of MoD) Procurement,

Weapons, Evaluation and Capability Assurance

Up-side ‘Risk’ - A simple Pan-DLoD Evaluation

0

20

40

60

80

100

120

140

First

Contact

Report

Second

Contact

Report

Third

Contact

Report

Fourth

Contact

Report

Fifth

Contact

Report

BG Wng

Order

Sqn/Coy

Gp Wng

Order

Sqn/Coy

Gp Order

H Hr Attack

Complete

Event

Tim

e (

min

)

Recce Phase C2 Phase Assault

Phase

ND

D

Page 16: Test and Evaluation in a ‘complex distributed’ customer ...itea.org/images/pdf/conferences/2015_Symposium... · ‘Bespoke Trading Entity’ (Arms length Body of MoD) Procurement,

Weapons, Evaluation and Capability Assurance

0

10

20

30

40

50

60

70

80

90

0 1 2 3 4

HH

r -

Wn

gO

(/m

inu

tes

)

Group

1 – “Baseline Control”

• no changes to any DLOD

• illustrates the potential of training to

vary and improve average

performance.

2 – “Capability Evaluation”

• Change to Equipment DLOD only

• Improves Capability in statistically

significant manner.

3 - “Emergent Condition”

• ‘Habitual test subjects’ changed

Doctrine & TTPs to suit the change

to their Equipment.

• Suggests that changes in non-

equipment DLoD can cause great

improvement in capability.

‘The DLoD experiment in more detail….

Page 17: Test and Evaluation in a ‘complex distributed’ customer ...itea.org/images/pdf/conferences/2015_Symposium... · ‘Bespoke Trading Entity’ (Arms length Body of MoD) Procurement,

Weapons, Evaluation and Capability Assurance

‘Defence Lines of Development

DLODS can be thought of as of as Primary or Enabling

when used to explore / assess improved capability:

Doctrine & Concepts

Equipment

Organisation 1° DLOD are those which

characterise the

theoretical maximum

capability.

Personnel

Logistics

Information

Training

Infrastructure

Enabling DLOD

can increase

capability to the

level defined by 1°

DLOD.

This FD construct doesn’t imply 1° DLODs are more important. It simply

serves to facilitate a potential Evaluation Approach.

Page 18: Test and Evaluation in a ‘complex distributed’ customer ...itea.org/images/pdf/conferences/2015_Symposium... · ‘Bespoke Trading Entity’ (Arms length Body of MoD) Procurement,

Weapons, Evaluation and Capability Assurance

How Good are we at Evaluating DLoDS?

0 2 4 6 8 10

Interoperability

Logistics

Infrastructure

Organisation

Concepts & Doctrine

Information

Personnel

Equipment

Training

Page 19: Test and Evaluation in a ‘complex distributed’ customer ...itea.org/images/pdf/conferences/2015_Symposium... · ‘Bespoke Trading Entity’ (Arms length Body of MoD) Procurement,

Weapons, Evaluation and Capability Assurance

A personal conclusion

Testing for ‘mission effectiveness’ is

fundamentally different to testing equipment

performance

● It should be a discovery process, not (just) verification

● A real challenge for experimental design

Our current Evaluation Capability is not always

well matched to the task

● DT, OT, Training communities all have a part to play

● It’s a through-life problem, not just ‘Milestone C’

-Mission effectiveness is as much about red as blue…

Page 20: Test and Evaluation in a ‘complex distributed’ customer ...itea.org/images/pdf/conferences/2015_Symposium... · ‘Bespoke Trading Entity’ (Arms length Body of MoD) Procurement,

Weapons, Evaluation and Capability Assurance

Some Final Thoughts

We do need to sharpen our tools

● Especially in the non-equipment area

Evaluation is about Risk Management

● So how do we get at the ‘upside’ not just the downside?

The community has much to offer a SRO

● But it needs to communicate in a different way

● And accommodate the culture difference

Peter Drucker – ‘Culture eats strategy for breakfast’

Page 21: Test and Evaluation in a ‘complex distributed’ customer ...itea.org/images/pdf/conferences/2015_Symposium... · ‘Bespoke Trading Entity’ (Arms length Body of MoD) Procurement,

Weapons, Evaluation and Capability Assurance

Questions, Comments ?

Page 22: Test and Evaluation in a ‘complex distributed’ customer ...itea.org/images/pdf/conferences/2015_Symposium... · ‘Bespoke Trading Entity’ (Arms length Body of MoD) Procurement,

Test and Evaluation in a ‘complex

distributed’ customer environment

Dr Dai Morris

UK Complex Weapons Senior Responsible

Owner