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7/26/2019 Terryberry MasteringP2PRecognition Nov7 2011
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Mastering
PeerPeer--toto--Peer RecognitionPeer Recognition
Mike Byam
Author of The WOW! Workplace
Managing Partner, Terryberry
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How does peer recognition impact your
business?
Best practices for peer recognition programs
today
Demo a new tool for peer recognition
Agenda
genda
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W W
W
s and Win
s and Win
If we address your question during todays live broadcast,
youll receive a complimentary copy of The WOW! Workplace
by Mike Byam.Get involved and be recognized
Connect with us online!
www.facebook.com/TerryberryCompany
http://www.facebook.com/TerryberryCompanyhttp://www.facebook.com/TerryberryCompany7/26/2019 Terryberry MasteringP2PRecognition Nov7 2011
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Yes, we have an existing peer program
We are planning to implement a peer program
We are investigating peer programs
No, we dont have plans for a peer program at this time
Do you have a peer nomination recognitiono you have a peer nomination recognition
program in place in your organization?
rogram in place in your organization?
Poll
oll
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Bridging the
G A P
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90.5%
0.5%
of organizations have a recognition program currently in place
65%
5%
of workers say they have not received recognition in the past year
HR Reporter, Gallup Survey
Only
31%
1% of employees are satisfied with the recognition they receive.
Workforce Management, SHRM Survey May 2011
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Day-to-Day
Manager/Employee interactions
Peer/Peer interactions
Formal
Structured recognition for defined criteria
Significant awards for significant achievements
Informal
Casual structure, defined criteria
Frequently minimal investment
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Monthly Weekly Daily
Recognition Drives Engagement
ecognition Drives Engagement
ENGAGEMENT
LEVEL
20% increase
35% increase
Daily Telegraph, Findings of David Brown,Director of Hewitt Associates
FREQUENCY
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Fortune magazine featured the
100 Best Companies to work for in America.
According to the study, praise and recognition are essential
building blocks of a great workplace. Positive recognition is often
considered to be the responsibility of managers, but Gallup has found thatemployees also cherish praise and recognition from peers. So, praise and
recognition do not just come from the top down anymore! Successful
companies find that a balance of formal and informal recognition
is the best
way to keep employees motivated and happy.
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Traditional Recognition New Peer2Peer Recognition
Micro Recognition Macro Recognition
Proactive Responsive
Transactional System Live & Interactive System
Administrator-driven User-driven
Management-led Peer-to-Peer
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42% of HR leaders say multi42% of HR leaders say multi--source,source, (manager,(manager,senior, leader, peer)senior, leader, peer)
ongoing feedback is the mostongoing feedback is the most
accurate appraisal of employee performance.accurate appraisal of employee performance.
-2011 SHRM/GloboforceEmployee Recognition Tracker Survey
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Peer Recognition:eer Recognition:
The Recognition Ball is in Everyones Court
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Peer Recognition,Peer Recognition,
a growing trenda growing trend
Towers Watson & Co.
Of over 400 firms surveyed this year,
30% used internal social networkingfor HR purposes.
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99% of HR leaders surveyed anticipate99% of HR leaders surveyed anticipate
employee engagement being a key challengeemployee engagement being a key challenge
they will face, yet nonthey will face, yet non--strategic engagementstrategic engagement
and recognition programs continue toand recognition programs continue to
pervade companies.pervade companies.
-2011 SHRM/GloboforceEmployee Recognition Tracker Survey
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Poll
oll
What do you feel is the biggest challengeWhat do you feel is the biggest challengeto successful peer recognition?to successful peer recognition?
Getting started
Managing/reviewing nominations
Giving appropriate public recognition
Having an exciting award mix
Getting employees to participate/nominate
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Best PracticesBest Practices
for Peer Recognition Programs
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Align withAlign withyouryour
Corporate ObjectivesCorporate Objectives
Think Macro, not Micro
Mission Statement: Mission, Vision, Values
ABCs: Attitudes, Behaviors, Contributions
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Only 37% of HR leaders said they tie employeeOnly 37% of HR leaders said they tie employee
recognition programs to corporate values.recognition programs to corporate values.
-2011 SHRM/Globoforce
Employee Recognition Tracker Survey
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CREATING AN EFFECTIVE NOMINATION FORMCREATING AN EFFECTIVE NOMINATION FORM
Less is More
Benchmark 3 criteria, max 5
Be clear & concise
Encourage specific comments
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TIERED AWARD STRUCTURETIERED AWARD STRUCTURE
Entry Level Award No management review
No tangible award
Largest number of recipients
Immediate recognition
2nd Level Award
Management review Predetermined tangible award
20%-25% of recipients
Immediate recognition
Exclusive Level Award Leadership review
Predetermined award selection
5%-10% of recipients
Immediate recognition
WOW
HIGH FIVE
ACE
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AWARD METHODOLOGIESAWARD METHODOLOGIES
Signature Awards:
pre-selected by level
Award Kits: symbolic award + seasonal gift
Award Selection: employee chooses award
Certificates: redeemable onsite
Ongoing Awards: upgraded for continued
achievement
Presentation Kits: on-hand for instantrecognition
Certificate
Award Selection/
Award Kit
Signature
Award
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MANAGING NOMINATIONSMANAGING NOMINATIONS
Who is responsible for Review/Approval?Supervisor/Manager
Company Leadership
Streamline the Review Process
Accessible
SimpleExpedient
Trackable
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BRANDING THE PROGRAMBRANDING THE PROGRAM
Communication Materials
Nomination Form
Awards
Presentation
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Acknowledge all nominations
Give special recognition of award recipients
Involve/acknowledge the nominator
Share nominator comments
Involve others
INCORPORATEINCORPORATE
PUBLIC RECOGNITIONPUBLIC RECOGNITION
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Who is giving recognition?Mentor
Who isnt giving recognition?
Training
What is being recognized?
Strengths/Challenges
Who is receiving recognition?Performance Review Material
Assess your Peer
ssess your Peer
-2-Peer Program
eer Program
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Review
eview
Think MacroOffer an Engaging Nomination Process
Design your Award Pyramid
Manage Nominations Expediently
Brand the Program
Include Live & Interactive Public Recognition
Watch our Peer Recognition Video
www.youtube.com/employeerecognition
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Demo of a Peer Recognition System
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Your Logo & Branding
CEO Welcome Letter
Your WOW Website
Employee Login
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Company Recognition Wall
Peer Interaction
Visibility for Successes
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My Peers
Find & Nominate Peers
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Nomination Wizard
Recognition Aligns with
Company Values
Award Levels for Small &
Large Achievements
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Personal WOW! Wall
Displays recognition youve
given and received
Redeem & Select Your
Awards
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Incorporate Service
Awards
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Admin Dashboard
Program Reports
Snapshot of Recent
Recognition Events
Review & ApproveNominations
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Integration
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employeeemployee
ENGAGEMENTENGAGEMENT
weve got an app for that.
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Q&A
with Mike
Learn about Terryberrys
effective employee recognition programs here:www.terryberry.com
To learn about Terryberrys
Give-a-WOW Peer Recognition System, contact:
For specific questions, contact Mike Byam, Managing Partner: [email protected]
Follow us on Twitter: www.twitter.com/terryberryco
Like us on Facebook:
www.facebook.com/TerryberryCompany
This program, ORG-PROGRAM-84902, qualifies for 1 recertification credit hour toward PHR,
SPHR and GPHR recertification through the Human Resource Certification Institute (HRCI).
For more information about certification or recertification, please visit the HRCI homepage
at www.hrci.org.
http://www.terryberry.com/mailto:[email protected]:[email protected]://www.twitter.com/terryberrycohttp://www.facebook.com/TerryberryCompanyhttp://www.hrci.org/http://www.hrci.org/http://twitter.com/TerryberryCohttp://www.facebook.com/TerryberryCompanyhttp://www.twitter.com/terryberrycomailto:[email protected]:[email protected]://www.terryberry.com/7/26/2019 Terryberry MasteringP2PRecognition Nov7 2011
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Create a Peer Recognition
Network in Your Business
Learn more:
www.GiveAWow.com
Get the FREE 30-Day Trial
of Give-a-WOW Quickstart.
http://www.giveawow.com/http://www.giveawow.com/7/26/2019 Terryberry MasteringP2PRecognition Nov7 2011
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Corporate Recognition Training
Recognition University Training Programs equip your organizations leaderswith the know-how to energize and engage your workforce through
effective recognition.
On-Site Training Programs
Virtual Training Programs
Learning Toolkits
www.recognitionuniversity.com
http://www.recognitionuniversity.com/http://www.recognitionuniversity.com/