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Terremark Channel Partner Training Tuesday, September 14, 2010 12:00 pm – 4:00 pm 12:00 – 12:15pm Welcome & Terremark Overview Jean O’Neill 12:15 – 12:45pm Colocation Ben Greene 12:45 – 1:45pm Enterprise Cloud & Demonstration Ben Greene 1:45 – 2:00pm Break 2:00 – 2:30pm Highly Managed Hosting Jules Yacho 2:30 – 3:00pm Secure Information Services Carlos Rivera 3:00 – 3:15pm Break 3:15 – 3:45pm Data Backup and Restore Brian Dutton 3:45 – 4:00pm Channel Partner Program Benefits Pedro Del Valle Pedro Del Valle Director of Marketing – Channels [email protected]

Terremark Channel Partner Training Tuesday, September 14, 2010 12:00 pm – 4:00 pm 12:00 – 12:15pmWelcome & Terremark OverviewJean O’Neill 12:15 – 12:45pmColocationBen

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Terremark Channel Partner TrainingTuesday, September 14, 2010

12:00 pm – 4:00 pm

12:00 – 12:15pm Welcome & Terremark Overview Jean O’Neill

12:15 – 12:45pm Colocation Ben Greene

12:45 – 1:45pm Enterprise Cloud & Demonstration Ben Greene

1:45 – 2:00pm Break

2:00 – 2:30pm Highly Managed Hosting Jules Yacho

2:30 – 3:00pm Secure Information Services Carlos Rivera

3:00 – 3:15pm Break

3:15 – 3:45pm Data Backup and Restore Brian Dutton

3:45 – 4:00pm Channel Partner Program Benefits Pedro Del Valle

Pedro Del ValleDirector of Marketing – [email protected]

About Terremark

• Leading global provider of managed IT services• World-class physical infrastructure• Leader in Cloud Computing IaaS solutions• Leader in federal government sector• 13 facilities on three continents• 930 employees• 1,300 commercial and government customers

Global Network of NAPs

• Worldwide network of NAPs

• Global peering centers

• Expansion underway• Santa Clara

• Brazil

• Washington, DC

• 100% SLAs on power, environmentals

NAP of the Americas®

• 750,000 square foot purpose-built data center

• Global connectivity from >160 carriers, 15 domestic backbones

• 100% SLA on power and environmentals

• Home to critical Internet infrastructure and leading applications

NAP of the Capital Region™

• 30 acre federal-grade campus

• Engineered to meet Uptime Institute Tier III standards

• Highest levels of physical security

• Office building with SCIF-compliant 150-seat auditorium

Certifications

Terremark has completed the following certifications:• SAS70 Type II

• PCI DSS 1.2 Certified Service Provider Compliant

• VISA CISP

• MasterCard SDP

• Safe Harbor Certified

• Health Insurance Portability and Accountability Act (HIPAA)

• Gramm-Leach-Bliley Act (GLBA)

• Sarbanes-Oxley (SARBOX)

• VMware Hosting Provider

• Microsoft Gold Partner

• Cisco Certified Data Center

• SAP Certified Hosting Partner

*Terremark maintains PCI DSS 1.2 compliance as a “Service Provider.” Since we do not store or manage Credit Card data, there are a number of items in the PCI audit that get categorized as “Non-Applicable” however, they must be addressed with products and services from the client, Terremark or others. Refer to the latest PCI DSS 1.2 Audit Matrix for our detailed audit checkmarks.

Computing

• Private Cloud, production ready, highly available.

• Infrastructure as a service (IaaS)

• Pool of resources managed by customer over a friendly portal

• No CAPEX = $0 investment

• Flexible, scalable, agile = create a server in 9 minutes

• Resources on demand = pay for what you need when you need it

• Bursting capability to cover peaks

• Reliable SLAs = 99.9%

• High level of security

• Continuous development / improvement

Terremark’s Enterprise Cloud

Gartner Magic QuadrantMagic Quadrant for Cloud Infrastructure as a Service and Web Hosting - 2010

Managed Hosting

• Highly Managed Hosting

• Database, middleware, application platform management

• Custom application support

• Custom application-level SLA

• Available dedicated resources for specialized technologies

• Additional Services

• Scalability testing

• Release management

• Infrastructure migration services

Information Security

Managed Services• Managed firewalls

• Intrusion Detection/Prevention

• Log Correlation

• Network Monitoring/Analysis

• Network Forensics

• Data Leak Detection/Prevention

• “SOC-In-A-Box”

Engagement Services• Incident Response

• Digital Forensics

• Vulnerability Assessments

• Penetration Testing

• Compliance Support

Threat Intelligence• Malware Analysis• Threat Actor Monitoring• Multi-Carrier Threat Trending• Honeynets

Meet Your Adversary:

Advanced Data Services

Virtualized Disaster Recovery

• VMware Virtualized architecture

• Cost-effective multi-tenancy solution

• Fully managed service

• Array or host-based replication solutions

• Support for VMware Site Recovery Manager

• RPO/RTO from seconds to hour

Data Management Services

• eDiscovery

• Enterprise Vault archiving services

Backup & Restore

• Tapeless, agentless online/offsite solution

• >99% backup success rate

• Local de-duplication for storage efficiency

• Multi-site redundancy

• Encryption up to AES-256 standards

• On-premise appliance speeds restores

• 95% restores at LAN speed

• On-premise or colocation solutions

Representative Clients