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8/8/2019 TeraStation Manual v5.5 Web
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User ManualTeraStation
HD-HTGL/R5
www.buffalotech.com v55
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Introduction
CongratulationsonyournewTeraStation!Thisusermanualisintendedtoassistyouinconguring
it.Ifyourunintodifcultiesorneedadditionalhelp,feelfreetocontactour24/7Technical
Supportat(866) 75-610(USA&Canadaonly).TechnicalSupportinEuropeisavailablebetweenthehoursof9am-6pm(GMT)MondaythroughThursdayand9am-4:30pm(GMT)Fridayforthis
product.Customers inEurope canobtainTechnicalSupportusingthe following information:
Email:[email protected]|Web:www.buffalo-technology.com
ThisusermanualusesimagesrepresentativeofTeraStationuserinterfacesandsoftware.Because
wereconstantlyupdatingourproduct,theimagesandtextinthismanualmayvaryslightlyfrom
theimagesandtextdisplayedbyyourTeraStation.Thesechangesareminorandshouldnotaffecttheeaseofsetupadversely.Astimepasses,futureuserinterfaces,updatedsoftware,andlater
versionsofthismanualmaybeavailablefordownloadatourwebsite:www.buffalotech.com
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Table of Contents
TeraStationQuickSetup.4TeraNavigatorSetup8
Accessing.TeraStation.Data.from.a.PC.14AccessingTeraStationDatafromaMac17TeraStation.Diagram.21Advanced.Settings.24BasicSettings. 25Network.Settings.26DiskManagement. 28AddingExtraHardDrives.34
SharedFolders.38Groups.42Users. 43Printers..47Backups...........................................51PCast..55
Maintenance.56UPS.57
Client.Utility.67Troubleshooting.69ChangingaFailedHardDrive.70TechnicalSpecications. 78TechnicalSupport.79
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BeginsettingupyourTeraStation
bypluggingyourpower cableand.
Ethernet cable into the back of
the.TeraStation.as.shown
TeraStation Quick Setup
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Plug.the.power cordintoa120
volt.wall.socket..
Plug.the.other.end.of.the.Ethernet cable.
intoahub,router,orswitchinyour
network.
TeraStation Quick Setup
Connect your cables
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Make sure that the power
switch. on. the. rear. of. the.
TeraStation. is. in. the. ON.position,withtheIsymbol
presseddown.
TeraStation Quick Setup
Press. the. power button. on. the.frontpanel.TheLEDswillswirl
asyourTeraStationbootsup.
After your TeraStation has completed booting up and the LEDs have
ceasedtoswirl,checktheLINK/ACT LED.on.the.front.of.the.TeraStation.
Ifitslit,thenyourTeraStationisconnectedproperly,andyoucangoon
to.page 8.Ifitsnotlit,turntopage 7fortroubleshooting.
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TheTeraStationsEthernetportwillautomaticallyadjusttouseeitheraCrossoverorPatchcable,soyoumayconnecttheTeraStationtoyournetworkwitheithertypeofEthernetcable.BuffaloTechnology.doesnt.recommend.connecting.the.TeraStation.directly.to.a.PC
Verify.that.the.LINK/ACT LED.on.the.front.of.TeraStation.is.lit.(see.page 6spicture).Ifitslit,gotopage 8tocontinuesettingupTeraStation.IftheLINK/ACT LEDisstillnotlit,trythesuggestionsbelowtoverifythatyourenotsufferingfromcommonsetupproblems.
Havingproblems?Makesurethat:
..theTeraStationandtherouter,huborswitcharebothpoweredon,..theEthernetcableissecurelypluggedinatbothends,and
..theEthernetcableisnotdamaged.VerifythisbytryingadifferentEthernetcable..
Ifproblemspersist,contactour24/7technicalsupportat(866) 75-610.(USA.&.Canada.only).
TechnicalSupportinEuropeisavailablebetweenthehoursof9am-6pm(GMT)Mondaythrough
Thursday and9am-4:30 pm (GMT)Friday for this product. Customers in Europe can obtain
TechnicalSupportusingthefollowinginformation:Email:[email protected]|Web:
www.buffalo-technology.com
TeraStation Quick Setup
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InserttheTeraNavigatorCDintoyourPCsCD-ROMdrive.Setupshouldautomaticallylaunch.If
itdoesnot,manuallylaunchsetup.exebypressingtheStart.menu.and.selecting.the.Run... option.When.the.Rundialogopens,typed:\setup.exe(wheredisthedriveletterofyourCD-ROMdrive).
Press.OKto.continue
TeraNavigator Setup
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TeraNavigatorisnowrunning.PleasepresstheInstall Client Utilityicon,andthenStart..When.
installationisnished,pressLaunch.
TeraNavigator Setup
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. The.TeraStation Client UtilityallowsyoutoeasilycongureTeraStationsnetworksettings.Thetabs
showthenamesofavailableTeraStations.IfyouhavemorethanoneTeraStationonthenetwork,
clickthetaboftheoneyouwanttoselectit.WhileaTeraStationstabisselected,itsIP Address.isvisibleandtheView Sharesbuttonwilltakeyoudirectlytoitsnetworksharesandfolders.See
page 66.for.more.information.on.TeraStation Client Utility.Fornow,makesurethattheproper
TeraStationstabisselected,clickSetup,andchoose Browser Management.
TeraNavigator Setup
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Thisloginpromptwillappear.Enteradminfortheusername.Untilyouchangeit,the
passwordfortheadminaccountwillbepassword...Press.the.OKbuttonwhennished.
TeraNavigator Setup
Username:admin
Password:password
See.page tochangeyourpassword.
Ifyouveforgottenyourpassword,see
page 60.
Ifthisloginpromptdoesnotappear,
yourDHCPservermaynotbe
functioningcorrectly.IfDHCPis
disabled,youmayre-enableit,orverify
that.the.TeraStations.IP.address.(page
10).is.in.the.same.range.as.that.of.
your.PC..See.page 66.and.page 67.to.
manuallycongureyourTeraStationsIP.address.if.necessary
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1
You.are.now.logged.in.totheTeraStationManagementUtility..Bookmarkthispageinyourbrowser
soitcanbeeasilyaccessedforfuturecongurationchanges.Youcanalsogetherebytyping
http://TERASTATION_NAMEintoaWebbrowser,whereTERASTATION_NAMEisthenameofyourTeraStation.that.you.set.on.page 1..Fordetailedexplanationsofeachmenuandsetting,pleaserefer.to.theAdvanced Settingssection.(starting.on.page )ofthismanual.Tocontinuesetup,clickon.the.Basic.link.on.the.left.side.
TeraNavigator Setup
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1
HereontheBasicpage,beginbychangingthe
name.of.your.TeraStation.in.the.TeraStation
Hostnameeld.Afriendly,easy-to-remember
name.is.recommended..The.name.cannot.containanyspacesorspecialcharacters.
Alphanumericcharacters,hyphens,and
underscores.are.allowed
AshortdescriptionoftheTeraStationcanbe
entered.into.the TeraStation Descriptioneld.
YoullthenseethisdescriptioninNetwork
NeighborhoodonWindowsmachines.
Makesurethatthedateandtimearecorrect
in.Date and Time Setup..To.synchronize.clock.
settingswithyourcomputer,pressUse Local
Time
Oncedesiredeldshavebeencompleted,pressthe.Applybuttonatthebottomofthepage.
FormoreinformationontheConfgurationUtility,turntoAdvanced Settings,beginningonpage
TeraNavigator Setup
T N i t S t
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Congratulations!Youvecompletedbasicsetup.Formoredetailontheothersettingsavailablein
yourTeraStation,turntoAdvanced Settings,beginningonpage 1.
To access TeraStation data:
Press.the.Startmenu,selecttheRun...option.WhentheRundialogopens,type\\TeraStation_
Name (where TeraStation_Name istheTeraStationHostnameset on page 1). . Press.the.OK.
buttontocontinue.
TeraNavigator Setup
A i T St ti D t f PC
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TeraStationsrootdirectorywillappear.Youwillseealloftheconguredshares,includingshare,theprecongureddatafolder.Alluserscanreadandwritetoallfoldersunlessotherwisecongured.
Tosetupsecurityandpasswordprotection,oraddothersharestoyourTeraStation,pleasereferto.pages 8 - 1ofthismanual.TochangeyourRAIDconguration,seepages.8 - 1.TosetupaprinterseethePrinterssectionbeginningonpage 7.Driveletterscanalsobemappedtoshareson.your.TeraStation;.see.page 16.for.more.information
Note:Ifthispagedoesnotappear,orifyoureceive a popup window from your rewallsayingthataNetBiosSessionhasbeenblocked
from your TeraStations IP address, you willneed. to. add. your. TeraStations. IP. address. to.
yourrewallstrustedzone.Youcangetyour
TeraStations. IP.address. from. the. TeraStation
Client Utility. (see. page 10). . Consult. your.
rewalldocumentationformoreinformationonallowingnetworkaccesstoandfromaspecic
IP.address..
Accessing TeraStation Data from a PC
A i T St ti D t f PC
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FromtheTeraStationsRoot Directory.screen.(see.page 15),clicktheToolspulldownmenuandselect.Map Network Drive;MapNetworkDrivewillrun.Selectthedriveletteryouwouldliketomapfrom.the.Drive:pulldownmenu.Enter\\TeraStation_Name\share_name.in.the.Folder:eld,where TeraStation_Name.is.the.TeraStation Name.set.on.page 1.and share_nameis.share.(if.youre.mappingtothispreconguredfolder)orthenameofanothersharedfolderthatyousetuponpage8.YoumaybrowseforasharedfolderbypressingtheBrowsebuttonandsearchingthroughtheEntire Network.and.then.the.Microsoft Windows Network...Check.the.Reconnect at logoncheckboxtohaveWindowsconnecttothismappeddriveeverytimeitstarts.Whennished,presstheFinishbutton.TeraStationisnowmappedtoadriveletter.
Accessing TeraStation Data from a PC
Accessing TeraStation Data from a Mac
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IfyourMacdoesnotautomaticallydetectyourTeraStationsSharefolderandputitonyourdesktop,youwillneedtoaddtheTeraStationtotheMacsserverlist.BeginbyclickingGo,and.then.choose.Connect to Server
Accessing TeraStation Data from a Mac
In.the.Server Addresseld,enteryourTeraStations.IP.address.in.the.form.smb://
ipaddress(whereipaddressisyourTeraStationsIPaddress),andclickConnect..
If.you.dont.know.your.TeraStations.IP.
address,seepage19.
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Select.Guest.and.click.on.Connect.Note:IfyouhaveconguredsharepermissionsonyourTeraStation,selectRegistered User.and.enter.your.Registered.User.credentials
Accessing TeraStation Data from a Mac
Selectthevolumethatyouwanttomount,suchasshare.or.share-mac,from.the.list.of.folders.on.the.TeraStation
Thesharewillopen.Alinktothesharedfolderwillappearonyourdesktop.
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1
IfyoudontknowyourTeraStationsIPaddress,thereareseveral.ways.to.get.it
OnesimplemethodistousetheTeraStationclientutility(includedonyourCD)tondyourTeraStation(s).JustclickonthetabforyourTeraStationandyoullbeabletoreaditsIP.address..You.must.have.a.Windows.PC.running.on.the.
network.to.use.the.TeraStation.client..See.page 66.for.more.
on.the.TeraStation.client.utility
Ifyouhaveanall-MacnetworkwithnoWindowsPCsavailable,youmayhavetogettheTeraStationsIPaddressfromyourrouterscongurationutility.ManyBuffalorouters.list.this.information.on.the.Client Monitorpage,as
shown.to.the.right..Consult.your.routers.documentation.for.instructions.on.identifying.the.TeraStations.IP.address
Accessing TeraStation Data from a Mac
TeraStation Expansion
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TeraStation Expansion
TeraStationhasfourUSB2.0ports,twoonthefrontpanelandtwoontherear.Theseportscanbe
usedforaddingexternalUSBHardDrivesoraUSBPrinter.TeraStationwillthensharetheUSB
devices,allowingeveryoneonthenetworktousethem.UptofourexternalUSBharddrives,oroneprinterandthreeharddrives,maybeaddedtoTeraStation.ToconnectaUSBprinterorhard
drivetoTeraStation,simplyplugitintooneofthefourUSBPorts.
USB Hard Drive Information:
YoumaypluginadditionalUSBharddrivestoanyofthefourUSBportsonyourTeraStation.See
page forsettingupyourUSBharddriveunderTeraStation.See page 8.for.information.on.
settingupsharedfoldersonaUSBHardDrive.Page 7willshowyouhowtoreformattheUSBHardDrive.Page 51showsyouhowtosetupTeraStationtobackuptoaUSBHardDrive.
USB Printer Information:
See.page 7tosetupaUSBPrinterasanetworkprinteronTeraStation.
TeraStation Diagram
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1
1. Power Button..Press.and.release.the.Power.
Button to turn the TeraStation on. Hold it
down for 3 seconds to turn theTeraStationoff..
2. USB Ports USBportsonbothfrontand
rear panels of theTeraStationmaybe used
toconnectUSBharddrives,aprinter,oran
additional. TeraStation. to. your. TeraStation.
See TeraStation Expansion on. page 0. for.
moreinformationonusingTeraStationsUSB
ports.
TeraStation Diagram
3. Hard Drive Status(also5,8,and10)ThisLEDwillglowgreenwhenthecorrespondinghard
driveisdetectedatboot,andwillblinkgreenwhenadiskcheckorformatisinprocess.Itwillglow
redwhentheharddriveis90%fullormore,andblinkredifthereisaproblemwiththedrive.
4. Hard Drive Access(also6,7,and9)ThisLEDwillblinkgreenwhentheassociatedharddriveisaccessed.Duringstartup,itsnormalforallthelightsonthefrontpaneltolightupinorder,
producingapinwheeleffect.
TeraStation Diagram
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11. Diagnostic LEDTheDiagnosticLEDmay
ashwhentheTeraStationencountersanerror.
Inthisevent,pleasecontactour24/7technicalsupport at (866) 75-610. (USA. &. Canada.
only;. see. page 71 for European tech support
information)
12. Power This LEDglowsa steady green
whiletheTeraStationisoperatingnormally.It
blinks quickly during bootup and shutdown,
and slowly while the TeraStation is in sleepmode
13. Link/ActThisLEDwillglowwhenthe
TeraStationisconnectedtoanetwork,andblink
during.normal.network.activity..It.changes.color.
to indicate the speedof theconnection: blue
fora1000Mbpsconnection,greenfor100Mbps,andredfora10Mbpsconnection.
14. Power SocketPlugthepowercordinto
this.socket
15. Power Switch..This.is.the.TeraStations.
masterpowerswitch.Whileitison,thepower
buttononthefrontpaneloftheTeraStationmaybeusedtostartandshutdowntheunit.When
thisswitchisoff,nopowergoestotheunit.If
thisswitchisleftoffforanextendedperiodof
time, the TeraStations internal system clock
mayneedtobereset.
16. Internal FanTheinternalfanwilladjust
itsspeedaccordingtothetemperatureinsidetheTeraStation. Toprevent possibleoverheating,
keep the fan clear and clean of obstacles or
dust
17. INIT Button The INIT button restores
your.TeraStation.to.factory.default.settings..See.
page 60.for.more.information.on.using.the.INIT.button.
TeraStation Diagram
TeraStation Diagram
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18. UPS interfaceAnUninterruptablePower
Supply can use this interface to safely shut
downyourTeraStationintheeventofapower
failure.Thisinterfaceisnon-LPS.DP-1,DP-1P,
DP-2,orDP-2Pcablesmaybeusedtoconnect
to.the.UPS..
19. 10/100/100 Mbps Ethernet Port. . Use.
this port to connect your TeraStation to a
switch, a router, or another computer. The
port is autosensing, so either a conventional
Ethernet cable or a crossover Ethernet cable
maybeused.
TeraStation Diagram
20. USB PortsTeraStationoffersfourUSB2.0/1.1portsforaddingexternaldrivesorUSB
printers. Pleasesee the TeraStation Expansion. section.on. page 0 to learnmore aboutusing
TeraStationsUSBPorts.
Advanced Settings
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Advanced Settings
Welcome.to Advanced Settings!..Well.discuss.
themanyadjustmentsyoucanmaketo
yourTeraStation.Beginbybringingupthe.Browser Management.screen.that.you.
bookmarkedonpage 1..You.are.now.at.
Home..Notice.that.Homeislitupinyellow
in.the.screenshot.to.the.left..You.can.return.
tothispageatanytimebyclickingonHome.
from.the.menu.at.the.left.of.your.Browser
Managementscreen.Here,youcansee
basicinformationaboutyourTeraStations
setup.Now,clickthe Basic.link.from.the.
menu.on.the.left.side.of.your.screen
Browser Management Tool - Home
Advanced Settings
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5
You.may.modify.your.TeraStations.hostname.
anddescriptionunderHostname Setup
Makesurethatthedateandtimearecorrectin.Date and Time Setup..To.synchronize.time.
settingswiththoseinyourcomputer,press
Use Local Time.To.have.your.system.time.
automaticallysetbyanNTPserver,enableNTP
Server.and.enter.an.IP.address.for.the.NTP.
server...
EnsurethatboththeDisplay Language.and.the.
Windows Client Language.are.set.to.languages.
thatyourecomfortablewith.
If.you.need.to.access.your.TeraStation.with.
FTPorAppleTalk,enabletheseprotocolsunder
Network.Sharing.Services
Oncedesiredeldshavebeencompleted,press
the.Applybutton.
Advanced Settings
Basic
Advanced Settings
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Advanced Settings
Network (IP Address Properties)
Inmostnetworks,TeraStationwillgetitsIPaddressautomaticallyfromaDHCPserver.
YoumaydisableDHCPhere.IfDHCPisdisabledandanIPaddressisnotsetmanually,itwilldefaultto192.168.11.150.TheTeraStations.IP Address,Subnet Mask,DefaultGateway Address,andDNS Server address.mayallbeenteredmanuallyunderIP AddressProperties.
Ethernet Frame Sizemayalsobesetmanuallyonthispage.
Click.Apply.after.making.any.changes.
Advanced Settings
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7
d a ced Se gs
Network (Workgroup/Domain)
TomakeyourTeraStationamemberofaworkgroupordomain,entertheappropriateinformation
intotheeldsonthispageandclickApply.IftheTeraStationistobepartofaWindowsDomain,theTeraStationshouldbeaddedbeforehandtotheDomainControllerwithacomputeraccount
inServerManager.
Advanced Settings
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8
g
Disk Management (Drive Properties)
ThispageshowsthecurrentpropertiesofyourharddrivesandRAIDArrays.Tochangethesesettings,click
on.RAID Confguration.at.left
Note on RAID Arrays
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TeraStation.uses.RAID(RedundantArrayofIndependentDisks)technologytocontrolthefourharddrivesinyourTeraStation.RAIDmaybeconguredseveralways:
RAID Spanning-Allfourdrivesarestripedintoonelargedrive,givingthemaximumcapacityfor
yourTeraStation.ThissizeistheonelistedonyourTeraStationsboxandshowsthetotalcapacityoftheTeraStationwithnodatausedforredundancy.RAIDSpanningisfastandefcient,butwithnoredundancy,ifoneharddrivefails,alldataontheTeraStationislost.
RAID 1(mirroring)-Harddrives(orspannedpairsofharddrives)arearrangedinmirroredpairs.Eachhalfofthepairreadsandwritesexactlythesamedata.ThiscostsyouhalfthetotalcapacityofyourTeraStation,butprovidesexcellentredundancy.Ifaharddrivefails,themirrorcontinuestosupplydata,soyoumayworkonnormally.Youmayreplacethedamagedordefectivedriveat
anytime,andnormalRAID1mirroringwillthenbeautomaticallyrestored.RAID 5(parity)-AlldrivesinaRAID5arrayreservepartoftheirdataspaceforparityinformation,allowingalldatatoberecoveredifasingledrivefails.Theparityinformationtakesupaboutoneharddrivesworthofspace,soifyousetupallfourdrivesintheTeraStationasaRAID5array,yourusablecapacitywillbeabout3/4ofthetotalcapacityoftheTeraStation.RAID5isanexcellentcompromisebetweenefciencyandsecurity.Ifasingledrivefails,nodataislost.Afterthedamagedordefectivedriveisreplaced,yourTeraStationwillautomaticallyrestorealldatato
thenewdriveandresumenormalRAID5operation.ThisishowyourTeraStationissetupoutofthebox.
BuffaloTechnologyrecommendsRAID 5foritsexcellentbalanceofefciencyandsecurity.
Advanced Settings
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0
g
Disk Management (RAID Configuration)
This page shows your current RAID arrays.
You.may.delete.old.arrays.or.create.new.ones.by clicking on the underlinedRAID Array #.
under.RAID Array Confguration..
YoumayalsodisableRAID Array Error Detection
Responsefromthispage.Normally,thisisset
to. automatically. shut. down. the. RAID. array.
when.an.error.is.detected. . Though. it. is.not.
recommended,youmaydisablethatbehavior
byclickingDisable.and.then.Apply.under.RAID
Array Error Detection Response..
NotethatyourTeraStationhasfourinternalharddrives.BeforecreatinganewRAIDarray,you
mayhavetodeleteoneormorepre-existingRAIDArraystoclearuptheharddrivesforyournew
one.Thiswilldestroyalldatacurrentlyonthedisks,sobackupanyimportantdatabeforedeletingRAIDarrays.Whetheryouwanttoclearoutanoldarrayorcreateanewone,beginbyclickingon
the.arrays.underlined.RAID Array #,underName
Advanced Settings
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1
Disk Management (RAID Configuration)
AconguredRAIDarraymaybedeletedbypushing
the.Delete RAID Arraybutton.Thiswillfreeupall
hard.drives.listed.under.Disk.Structure.
. Tocongureanunconguredarray,putchecks
nexttotheharddisksyouwantincludedin
the.array.(under.Disk Structure).and.choose.
your.RAID mode..Click.Setup RAID Array.when.
ready.Itmaytakeseveralminutestocomplete
settinguptheRAIDarray.Whenitsnished,a
Disk Check.will.run
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Advanced Settings
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Disk Management (RAID Configuration)
. Youll.see.this.screen.when.your.new.RAID.
Arrayiscompletelycongured.Clickon
Shared Folders.and.turn.to.page 8tobeginsettingupsharesonyourTeraStation.
Advanced Settings
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Disk Management (USB Settings)
IfyouvepluggedanexternalUSBhard
driveintooneoftheUSBportsonyourTeraStation,youmaysetitupfromthis
page.ClickonitsnameunderUSB Disk
Setuptobegin.
Advanced Settings
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5
Disk Management (USB hard drive setup)
FromhereyoucanseeyourUSBhard
drivessetupinformation.Iftheharddrives
informationisntdisplayedproperly,tryrestartingyourUSBharddriveandthen
restartingyourTeraStation.SomeUSB
harddrivesmustbereformattedfromwithin
TeraStationbeforetheycanbeassigned
shares..Press Format USB Disk,orchoose
Disk Formatfromtheleft-sidemenu,tobegin
reformattingyourUSBharddisk.Turnto
page 7.for.more.information.on.reformatting.
disks..Turn.to.page 8tosetupshareson
yourUSBharddrives.
Advanced Settings
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6
Disk Management (Disk Check)
Toinitiateacomprehensivediskcheckonaharddriveorarrayofdrives,selecttheharddriveor
array.that.you.want.to.check.from.the.Target DiskdropboxandclicktheSelect Targetbutton.
Advanced Settings
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7
Disk Management (Disk Format)
Toformataharddriveorarray,selectitfrom
the.Target Diskdropbox.Choosethele
system.desired.from.the.File Systemdropbox(internaldrivescanonlybeformattedwith
XFS).NotethatFAT32hasa4gigabytele
sizelimit.IfyouchooseFAT32foryourle
system,youwillnotbeabletostoreles
largerthan4gigabytesonthedrive.Buffalo
Technology.recommends.the.XFSlesystem.
Press.Select Target Disk.when.done..
Dependingonthesizeofthetargetharddisk
orarray,aDiskFormatmaytakeseveral
hourstocomplete.
Advanced Settings
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8
Shared Folders
TobeginsettingupsharesonyourTeraStation,selectShared Foldersfromtheleftsidemenu,
and.then.click.the.AddbuttonunderShared Folders Setup
Advanced Settings
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Add a new Shared Folder
Toaddanewsharedfolder,enteranamefor
it.in.the.Shared Folder Nameboxandchoose
which.Disk Space.it.will.reside.in..You.may.alsochoosewhichoperatingsystemstheshare
willsupportbyputtingtheappropriatechecks
nexttoShared Folder OS Support,andwhether
thesharesupportstheRecycleBinbyputting
adotnexttoEnable.or.Disable.Entera
Shared Folder Description.and.a.Remote Backup
Password.if.you.desire..Click.the.Applybuttontobuildthenewsharedfolder.
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Advanced Settings
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1
Shared Folders (Anonymous FTP Setup)
ToallowAnonymousFTP,chooseEnable.for.Anonymous FTP Server..Select.a.folder.to.share.from.the.Anonymous User Public Shared Folder(onlyonefoldermaybesharedbyanonymousFTP)andchoosewhetheryouwantthesharetobeWritable.or.Read Only..Click.the.ApplybuttontosetupanonymousFTP.
If.FTP ServerisdisabledintheBasicwindow,thispagewillnotbeaccessible.AnonymousFTPmodeusesport8021(e.g.ftp://IP Address:801)
Advanced Settings
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Group ManagementTo.Deleteagroup,putachecknexttoitsnameand
click.Delete.ToaddagrouptoyourTeraStation,
click.Add
Add a name and a description to theAdd New
Groupelds.PutchecksnexttoeachMember User.
thatyouwanttobepartofthegroup.ClickApply.whenyourgroupissetupthewayyouwantit.
Advanced Settings
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User Management
TeraStation is precongured with two users,
admin. and.guest, out of the box. Theguest.
account.allows. network.users. login.access. so.that they can clear theprint que. It hasno
password.Theadmin.and.guestuser.accounts.
cannotbedeleted.Todeleteanyotheruser,put
achecknexttotheirnameandclickDelete..To.
addanewuser,clickAdd
The.Add New User dialog will appear. Enter
a.User Name,Password, andUser Description.
for.the.new.user.and.click.the.Applybutton.If
a user will be accessing the TeraStation froma Windows 95/98 computer, their password
shouldbe15characters or less. Macuserss
passwordsshouldbe9charactersorless.
Advanced Settings
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User Management (changing passwords)
To change anaccounts password, clickon the
name.of.the.account.under.User Settings.Note:
if.a.user name.and password.are.used..to.log.into.users windows computer or domain, the same
user name and passwordshouldbeusedwhen
creatingtheusersaccountontheTeraStation,or
problemsaccessingsharedfoldersmayoccur.
Enterthedesirednewpasswordinbothboxesand.click.Apply
Advanced Settings
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5
Troubleshooting Multiple Shares
Whenaddingmultipleshares,youmayseethis
error.message..Thisiscausedbyhavingmultiplesharestothe
same.resource.using.different.credentials..The.
erroroccurswhenconnecting toat leastone secure, restricted share. Due toa constraint in
MicrosoftWindows,onlyonesetofcredentialscanmapdrivelettersforanetworkresurcesuchas
theTeraStation.Assuch,onlyoneusernameandpasswordcanbeusedwhilemappingadrive.If
unsecure,unrestrictedsharesaremappedandthenanattempttomapasecure,restrictedshare
occurs,thenthiserrorwilloccur.Topreventthis,youmustcreateallmappedsharesusingthesameloginandpasswordinformation.Please followthestepsonthenextpagetoremedythis
problem.
Advanced Settings
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Mapping Multiple Shares
Whenmappinganyshare,selecttheConnect using a different
user nameoption.Aloginandpasswordpromptwillappear.
Use the username and password required by any secure,
restricted.shares.for.allshares.Allmappedsharesmustuse
thesameusernameandpassword!
If only unrestricted shares are being mapped, then its not necessary to set a username andpasswordforshares.Multiplemappeddrivestounrestrictedsharescanexistwithoutausername
orpasswordaslongasnorestricted,securesharesaremapped.
Advanced Settings
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Print Server (Settings)
AUSBprinter,pluggedintoaUSBportoneitherthefrontortherearofyourTeraStation,maybe
used.as.a.Windows Print Serverand/oranApple Print ServeronyournetworkbychoosingEnable.
onthispageasappropriateandthenclickingApply..
TeraStationsupportsmostPostScriptprinters.Itdoesntsupportbi-directionalprinters.
Non-PostScriptprintersarenot supportedbyBuffalo.Youmaybeabletogetenoughinformationfromaprintersdocumentationtogetittowork,butourtechnicalsupportcannothelpyouwith
this..
USB Settings
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Print Server - Printer Share Installation
IfTeraStationissetuptoshareyourprinter(page 7),youcaneasilyaddtheprintertoanyWindows
PConyournetwork.FollowthesestepsforeachPCthatyouwanttobeabletoaccesstheprinter.
. Access theTeraStationbypressingStart, selecting theRun....option,andentering\\TeraStation_Name(whereTeraStation_
Name.is.the.name.you.set.on.Page 1)..Press.the.OKbutton
whennished.
. Right.click.on.the.lp.icon.and.select.Connect..Youll.
receive.a.warning.that.the.server.doesnt.have.the.
properdrivers.Pressthe OKbuttontocontinue.
USB Settings
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Print Server - Printer Share Installation (continued)
. The.Add Printer Wizardwilllaunch.Selecttheproperdriver
foryourprinter.Ifyourprinterisnotinthelist,youllhave
toinserttheCDthatcamewithyourprinterintoyourPCsCD-ROMdriveandpresstheHave Diskbutton.Refertoyour
printer documentation for further information on installing
yourprinterifnecessary.PressOKtonish.
. If.lpistheonlyprinterinstalledonthePC,thenitwillautomaticallybesetas
thedefaultprinter.Ifitsnottheonlyprinter,youmaymakeitthedefault
printerbyclickingPrinters and FaxesinControlPanel,rightclickingonthe lp
printericonandselectingtheSet as Default PrinteroptionfromtheFiledrop-
down.menu
Advanced Settings
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Print Server (Delete Print Queue)
Ifacorruptprintjobissenttoaprinter,printingmaysuddenlyfail.Ifyourprintjobs
seemtobelockedup,clearingtheprintqueuemay.resolve.the.issue
ToexecutetheDeletePrintQueueprogram,presstheDeletebutton.Thiswillclearallcurrentprintjobs.Userswillhavetore-sendanyincompleteprintjobstotheprinter.
Iftherearestillproblemsprintingtothe
printer,thenchecktheprintermanufacturersdocumentationfortroubleshootinginformation.Also,verifythattheUSBcableissecurelyfastenedtoboththeprinterandthe
TeraStation.Finally,youmaytryturningtheTeraStationoff,turningtheprinteroff,turningtheprinterbackon,andthenturningtheTeraStationbackonagain.
Notethatifamulti-function(all-in-one)printerisattachedtotheTeraStation,usuallyonlytheprintingandfaxfunctionswillwork.Otherfeatures,suchasscanning,probablywillnot
function
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Advanced Settings
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Disk Backup (Edit Backup Job)
A.Backup Job.can.run.regularly.on.a.daily.or.weeklyschedule,orimmediatelybyappropriatechoices.in.the.Backup Job Scheduleeld.Date.and. Time for the backup may be entered,and. Encryption. and. Compression enabled ordisabled. Enable Overwrite Backup. to. have.eachscheduledbackupwriteoverthepreviousbackup,orDifferential Backupstobackuponlyleschangedsincethepreviousbackup.
Select the folder to be backed up from theSource Backup Shared Folder dropbox, andthe destination for the backup les from theDestination Backup Shared Folder dropbox.The destination folder may be on a USBdrive attached to the TeraStation, or anotherTeraStation.on.the.network..Click.on.Select
Click.the.Applybuttonwhenyourbackupjobissetupthewayyouwantit,orClear Jobtostop
ajobfromrunningagain.
Advanced Settings
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Disk Backup (TeraStation List)
Press.Refresh.to.get.a.list.of.TeraStations.on.your.network
Note:DiskBackupsbetweentwoTeraStationsuseport8873forencryptedbackupsandport873forbackupswithnoencryption.
Advanced Settings
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Disk Backup (Add TeraStation)
ToaddaTeraStationtoyournetwork,enteritsnumericalIPaddressintheRemote TeraStation IP
AddresseldandclicktheAdd to Listbutton.
Advanced Settings
PC t
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PCast
Clicking.on.PCast.on.the.left-side.menu.takes.
youtothispage.Usethiseldtosetashare
on.your.TeraStation.as.the.media.folder.for.your.
LinkTheater. ChooseEnable. for.PCast Media
Server and choose the sharewhere you keep
yourmedia les as theMedia Folder. . If. you.
choose.to.Enableapassword,pickonethatyou
caneasilyenterwithyourLinkTheatersremote
control
IfyoudonthaveaLinkTheater,youcanignore
thispage.
Advanced Settings
M i t (N tifi ti )
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Maintenance (Notification)
IfyourTeraStationisremotelymanaged,you
maychoosetoreceivenightlystatusreports
andbenotiedofanydiskeventsbyemail.Tosetthisup,enableMail Notifcation.and.
entertheIPaddressofyourSMTPserver*
in.the.SMTP Server Addresseld.Selecta
Subjectlinefortheemails(i.e.TeraStation
report)andentertheemailaddressofeach
personyouwanttoreceivenoticationemails
into.a.Recipient Mail Addresseld.
*SMTPservermustbeofopentype.Theresnoprovisionforenteringausernameorpassword.
Advanced Settings
M i t (UPS S tti )
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Maintenance (UPS Settings)
YoumayenableSynchronize with UPS.and.
UPS Automatic Shutdownfromthispage.
ConsultyourUninterruptablePowerSupplys
documentationforfurtherinformationabout
settingupyourUPSsystem.
TeraStationsUPSinterfaceisserial.USB-type
UPSinterfacesarenotcurrentlysupported.
Seethenextpageformoreinformationon
TeraStations.UPS.interface
Advanced Settings
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Maintenance (UPS Settings)
ThisisTeraStationsserialportpin
assignmentforserialUPSproducts.
Advanced Settings
Maintenance (Disk Sleep Function)
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Maintenance (Disk Sleep Function)
IfthereareregularperiodswhenyourTeraStationisnotinuse,youmaywanttoscheduledisk
sleeping.EnableDisk Sleep,selectthetimethatyouwanttoinitiatesleepmode,andselectthe
timethatyouwanttheTeraStationtowakeupandresumenormaloperation.ClickApply..To.
avoidconicts,donotusetheDisk Sleep Function.concurrently.with.Disk Backup
Advanced Settings
Maintenance (Shutdown)
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Maintenance (Shutdown)
FromtheShutdownpage,pressApply.to.shutdown.TeraStation..This.has.the.same.function.as.
holdingdownthepowerbuttononthefrontofTeraStation,butmaybedoneremotely.
Advanced Settings
Maintenance (Initialization)
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Maintenance (Initialization)
Pressing.Apply.for.Restore Defaults.from.
Maintenance/Initialization.resets.Admin.Password,Hostname,TeraStationDescription,
NTPSettings,WorkgroupSettings,Access
Restrictions,UserSettings,GroupSettings,
MailNotications,UPSSettings,DiskSleep,
andDiskBackup.IfyouselecttheRemain.
optionforAdmin Password.and.then.click.
Apply,theadminpasswordwillnolongerberesetwhentheINITbuttonontheTeraStation
is.held.down
The.INITbuttonontherearofyourTeraStationnormallyreturnsthe
TeraStation.to.factory.settings.when.held.down.for.15.seconds..This.affects.
AdminPassword,EthernetFrameSize,andIPAddress.IftheRemainoptionhasbeenselectedonthescreenbelow,thentheAdminPasswordwillnotbe
resetwhentheINITbuttonishelddown.
Advanced Settings
System Status (System Information)
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6
System Status (System Information)
ThispageshowsyoutheSystemInformationforyourTeraStation.
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Advanced Settings
System Status (Drive Properties)
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System Status (Drive Properties)
Thispageshowsyouthepropertiesofallharddrivesand
RAID.arrays.in.and.attached.to.your.TeraStation
Advanced Settings
System Status (Network Information)
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System Status (Network Information)
ThispageshowsyoutheSystemInformationforyournetworkconnection.
System Status
User Access Status
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Thispageshowsyouthecurrentstatusofallusersonthesystem.
TeraStation Client Utility
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This.is.the.TeraStation Client Utility..Installed.
onyourPC,itallowsyoutoaccesseachofthe
TeraStations.on.your.network..Click.Refresh
ListtogettabsforeachofyourTeraStations.EachtabshowstheHostName,Workgroup,IP
Address,andSubnetMaskoftheassociated
TeraStation,aswellastheversionofrmware
its.running
WithaTeraStationstabselected,youcanclick
on.the.View Sharesbuttontogodirectlytoitsroot.share...Clicking.the.Setuppulldownmenu
and.selecting.Browser Management.takes.you.
tothebrowsermanagementtoolthatwebegan
exploringonpage ..And.clicking.Setup.and.
choosing.Modify IP Address. takes.you. to. the.
following.screen...
TeraStation Client Utility
IP Address Setup
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p
Here,youmayenteryourIP address.and.Subnet Maskmanually,orenableyourTeraStationto
acquirethemautomaticallyfromaDHCPserver.Youllneedtheadministratorpasswordtousethis.screen..Press.OK.when.youre.done
If T St ti t di k it ill b t d i th T St ti t t th t f
Troubleshooting
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. IfTeraStationencountersadiskerror,itwillbereportedinthe TeraStation statusonthetopofanyoftheWeb-Basedcongurationscreens.RunaDisk Scan.in.the.event.of.this.error..If.that.still.doesnotresolvetheproblem,aFormatisrecommended.Formattingthedrivewilldeleteallofthedataonit,sobackupanydatayoucanbeforeformatting(ifpossible).Finally,ifnoneoftheabovesolutionshelp,pleasecontactTechnicalSupport(seepages79and80forcontactinformation).
DIAG LED codes:
Oneblinkeverysecond:RAIDarrayisoperatingnormally
Oneblinkeveryfourseconds:RAIDerrorFourblinkseveryfourseconds:Internalfanerror
Fiveblinkseveryfourseconds:FlashROMerror
Sixblinkseveryfourseconds:Harddriveerror
Sevenblinkseveryfourseconds:RAM,LAN,orHDDcontrollererror(motherboard)
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Replacing a Hard Drive
If a STATUS/FULL led is blinking note the drive number before continuing Use a clean padded
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IfaSTATUS/FULLledisblinking,notethedrivenumberbeforecontinuing.Useaclean,paddedworkareatodissassembleyourTeraStation.Youllneeda#2phillipsscrewdriver.Youwillberemovingandreplacingatotalof22screwstoreplaceaharddrive,sokeepeachscrewthatyouremovecarefullyinasafeplace.BecarefulnottodroptheTeraStation,orcutyourselfonsharpinteriormetalparts.BuffaloTechnologyisnotresponsibleforanydamagethatyoudotoyourselforyourTeraStationwhilechangingoutaharddrive!Becareful.
1Removeallcablesandplacetheunitonitstop,exposingthefourrubberfeet
2Removetherubberfeet.Eachfootisheldinplacebyonescrew.
M3Screw6mm
Replacing a Hard Drive
3 R th 3 f th l h
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7
3Removethe3screwsfromtherearpanelasshown.
M3Screw4mm
4RemovethecoverbyslidingittowardstherearoftheTeraStation.
5Removethefrontpanelbyremovingthe4screwsonthesidesoftheTeraStationthatholditinplace.
M2.5Screw2.5mm
Replacing a Hard Drive
6 U l d d t h th LED bl t th i t i di t d
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7
6UnpluganddetachtheLEDcableatthepointindicated.
7Removethethreescrewsfromthesidepanel.
M3Screw4mm
8Removetheindicatedscrewfromthebasepanel.
M3Screw6mm
Replacing a Hard Drive
9 The side panel can be opened towards the front of the TeraStation
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7
9ThesidepanelcanbeopenedtowardsthefrontoftheTeraStation.
10Unplugthepowerandharddrivecablesfromthemotherboard.
11.Remove.the.three.screws.as.indicated.from.the.hard.drive.chassis
M3Screw4mm
Replacing a Hard Drive
12 Place the TeraStation on its base and slide out the hard drive
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12 Place the TeraStation on its base and slide out the hard drivechassis..
13Removethepowerplugsfromallfourharddrives.
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Replacing a Hard Drive
17 Reassembly is the reverse of dissassembly
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17Reassemblyisthereverseofdissassembly.
.
18ReconnectcablesandpowertoyourTeraStation.
19LogintotheTeraStationsweb-basedcongurationtool.
20Clicktheerrorlinkontherstpageofthemanagementinterface.
21FollowthestepsshowninthemanagertorebuildtheRAIDArray.
TheTeraStationshouldnowbebackinthestateitwaspriortotheharddrivefailure.IfyouwereusingRAID5orRAID1,yourdatashouldberestored.
Technical Specifications
LAN Standards: IEEE 802.3u 100BASE-TX; IEEE 802.3 10BASE-T
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LANStandards: IEEE802.3u100BASE TX;IEEE802.310BASE T
TransmissionTypes: 1000Mbps/100Mbps/10Mbps;100BASE-TX
4B/5B,MLT-3;10BASE-TManchesterCoding
AccessMedia: CSMA/CD
MediaInterface: RJ-45
USBStandard: USB2.0
Hi-Speed(HS)
Full-Speed(FS)
Low-Speed(LS)USBConnector: USBAConnector(4)
DataTransmissionSpeed: Max:480Mbps(HSMode)
Max:12Mbps(FSMode)
UPS: UPSCompatible(Serialportconnection)
PowerConsumption: 17WMaximum
Dimensions: 6.6x8.7x9.5(168x221x241mm.)
Weight: 15.8lb.(7.2kg.)
OperatingEnvironment: 32-95F;20-80%non-condensing
Contact Information (North America)
BuffaloTechnologyUSAInc.
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7
gy4030WestBrakerLane,Suite120Austin,TX78759-5319
GENERAL INQUIRIES
MondaythroughFriday8:30am-5:30pmCSTDirect:512-794-8533|Toll-free:800-456-9799|Fax:512-794-8520|Email: [email protected]
TECHNICAL SUPPORT
NorthAmericanTechnicalSupportbyphoneisavailable24hoursaday,7daysaweek.(USAand.Canada).
Toll-free: (866)752-6210|Email:[email protected].
BuffaloTechnologyUKLtd.
Contact Information (Europe)
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80
176BuckinghamAvenue,Slough,Berkshire,SL14RD
UnitedKingdom
GENERAL INQUIRIES
Email:[email protected]
TECHNICAL SUPPORT
Phone(UKonly):08712501260*Phone:+35361708050Email:[email protected]*Callscost8.5pperminute
TechnicalSupportOperatingHours
Monday-Friday(GMT)9:00AM-6:00PMMonday-Thursday9:00AM-4:30PMFriday
ThankyouforyourinterestinBuffaloproducts.OurGPLsoftwaredeliverypolicyisoutlinedbelow.
GPL Information (North America)
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Foreachindividualproductandrevision,pleasesendoneindividuallypackagedselfaddressedpaddedCDshippingenvelope,containingablankCD-Rtothefollowingaddress:
Buffalo Technology USA Inc.4030 W. Braker Lane Suite 120Austin, TX 78759Attn. GPL Department
WithintheenvelopecontainingtheselfaddressedpaddedCDshippingenvelope,pleaseincludeabankdraftormoneyorderfor$20(USD)(Madeoutto:BuffaloTechnology)tocoverourhandlingfee,postageandCDpreparation.TheCD-Rshouldhavethenameoftheproductandrevisionnumberclearlywrittenontheactual.CD-R.(not.on.the.insert)
WedonotsendGPLsourceinbulkonaDVD.AndorderconrmationisnotrequiredbytheGNUGeneralPublicLicense.
Wearemorethanhappytocomplywithyourrequest;however,wemustaskyoutocomplywithourGPLdistributionpolicy,whichcomplieswiththeGNUGeneralPublicLicense.
Sincerely,BuffaloTechnologyGPLDepartment
Thank you for your interest in Buffalo products Our GPL software delivery policy is outlined below
GPL Information (Europe)
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ThankyouforyourinterestinBuffaloproducts.OurGPLsoftwaredeliverypolicyisoutlinedbelow.
Foreachindividualproductandrevision,pleasesendoneindividuallypackagedselfaddressedpaddedCDshippingenvelope,containingablankCD-Rtothefollowingaddress:
Buffalo Technology Ireland LtdFree Zone East, Shannon, Co. ClareIrelandAttn. GPL Department
WithintheenvelopecontainingtheselfaddressedpaddedCDshippingenvelope,pleaseincludeabankdraftormoneyorderfor20(Euro)(Madeoutto:BuffaloTechnology)tocoverourhandlingfee,postageandCDpreparation.TheCD-Rshouldhavethenameoftheproductandrevisionnumberclearlywrittenontheactual.CD-R.(not.on.the.insert)
WedonotsendGPLsourceinbulkonaDVD.AndorderconrmationisnotrequiredbytheGNUGeneralPublicLicense.
Wearemorethanhappytocomplywithyourrequest;however,wemustaskyoutocomplywithourGPLdistributionpolicy,whichcomplieswiththeGNUGeneralPublicLicense.
Sincerely,
BuffaloTechnologyGPLDepartment