TENDER DOCUMENT...1 Directorate of Education (Secondary and Higher Secondary), Maharashtra State (D.E.S &H.S.) (ICT Scheme) (1st Floor, Central Building, Dr. Annie Besant Road, Pune

1

Directorate of Education (Secondary and Higher

Secondary), Maharashtra State (D.E.S &H.S.)

(ICT Scheme)

(1st Floor, Central Building, Dr. Annie Besant Road, Pune -411001)

TENDER DOCUMENT

FOR

Implementation of Information, Communication

and Technology Scheme in Secondary & Higher

Secondary Schools in Maharashtra State

Name : ___________________________

Address & Contact : ___________________________

__________________________

___________________________

2



(ICT Scheme)


NOTICE INVITING TENDERS

E - Tenders are invited by D.E.S.&H.S. from reputed and experienced

organization/ Institutes for the supply of Computer and connected accessories,

Education softwares,Online M.I.S., faculty and provision of IT Education Services

in 5000 Government Secondary and Higher Secondary schools in 10 group (i.e. 10

region) from district of the State of Maharashtra as specified in DTN on Build,

Own, Operate and Transfer (BOOT MODEL) for a period of five years. The bidding

unit would be 1 School and there would be a total of 5000 Schools in the state

which are distributed in 10 groups (i.e. 10 regions).

1 Name of Work: Implementation of ICT scheme in 5000 schools (ICT

phase III) in various regions of Maharashtra State.

2 Bid Security: Rs. 100 Lac. (Rs. One Crore only) for one group and

according to multiplicity of Rs. 100 lac as per the number of groups the

bidder is submitting his bid. Bid security should be in form of Demand

Draft / Bank guarantee of any nationalized bank in favor of “ Director of

Education (Secondary and higher Secondary )Maharashtra State, Pune”

payable at Pune. The bidder shall submit the bid security to DES&HS on

or before the time of opening of technical bid, failing this will cause a

rejection of bid as non responsive. The bid security /EMD of the

unsuccessful bidders will be returned after the award of the contract within

30 days time. Bidders, under any circumstances, will not be entitled to

claim or receive interest/penalty/damages from Director of Education

3

(Secondary & Higher Secondary) Maharashtra State, Pune Government on

account of the Tender Fee, EMD, Bank Guarantee required to be submitted

under this tender and the contract. No claim/dispute in this regard will be

received or accepted. The above EMD amount will be held by Director of

Education (Secondary & Higher Secondary) Maharashtra State, Pune 411

001 till it is returned and will not earn any interest thereof.

3 Validity of Bid: 120 days from the last date of submission.

4 Validity of the contract and Rate: Five year on BOOT basis. .

5 Issue of Blank Tender Forms: From 12/03/2012 to 26/03/2012. The

prospective bidders will be authorized to download the Tender forms from

the website maharashtra.etenders.in .

6 Cost of Blank Tender Form: Rs. 25,000/- (Non Refundable) in the form of

Demand Draft in favour of ‘Directorate of Education (Secondary & Higher

Secondary), Maharashtra State, Pune’ payable at Pune.

7 Pre-bid Conference: 17/03/2012 at 3.00 PM at SCERT, Kumathekar

Marg, Sadashiv Peth, Pune. The prospective bidder those participating in

the pre-bid conference has to submit the cost of Blank Tender Form at the

time of pre-bid conference.

8. Bid Preparation: 3/04/2012 up to 11:00 AM.

9. Tender Closing : On 3 /04/2012 from 12:01 PM to 01:00 PM

10 Submission of completed Bid: From 3/04/2012 13:01 to 06/04/2012

14:00 The Prospective Bidders shall finally upload the completed tenders

on the website as mentioned above before stipulated time.

11 Opening of Technical Bid: On 06/04/2012 at 14:01 to 07/04/2012 17:45

at the office of the Director of Education (Secondary and Higher Education),

Maharashtra State, Pune.

4

12 Opening of Commercial Bid: on 6/04/2012 to 07/04/2012 17:45 at the

office of the Director of Education (Secondary and Higher Education),


13 Qualification Criteria: Qualification of the prospective bidders shall be to

ensure that the price bid for the work are open only for those bidders who shall

fulfill the qualification criteria mentioned below and also other details in the bid

documents.

i) The bidder must have a minimum total turnover during the last three

financial years as specified below related to computer education, computer

aided education, development and provide textbook based multimedia

content and teacher training business depending upon the nos. of

group/region they want to quote-

- Rs. 75 Crores total turnover during last three financial years if they want to quote for any single group.

- Rs 150 crores total turnover during last three financial years if they want to quote for any two groups.

- Rs 225 Crores total turnover during last three financial years if they want to quote for any three groups.

- Rs. 300 Crores total turnover during last three financial years if they want to quote for any four groups.

- Rs. 375 Crores total turnover during last three financial years if they want to quote for five groups.

- Rs. 450 Crores total turnover during last three financial years if they want to quote for six groups.

- Rs. 525 Crores total turnover during last three financial years if they want to quote for seven groups.

- Rs. 600 crores total turnover during last three financial years if they want to quote for eight groups.

- Rs. 675 crores total turnover during last three financial years if they want to quote for nine groups.

- Rs. 750 crores total turnover during last three financial years if they want to quote for ten groups.

ii) The bidder should have the experience in implementation of similar

projects on BOOT/BOOM/BOT/turnkey basis involving supply, installation

& maintenance of computer H/W and related accessories, Education

Software ,supply of skilled man power, computer training as on 31st march

2011 for at least;

5

- 700 schools within the last 3 years if want to quote for one group.

- 1400 schools within the last 3 years if want to quote for two groups.

- 2100 schools within the last 3 years if want to quote for three groups.

- 2800 schools within the last 3 years if want to quote for four groups

- 3500 schools within the last 3 years if want to quote for five groups.

- 4200 schools within the last 3 years if want to quote for six groups.

- 4900 schools within the last 3 years if want to quote for seven groups.

- 5600 schools within the last 3 years if want to quote for eight group.

- 6300 schools within the last 3 years if want to quote for nine groups.

- 7000 schools within the last 3 years if want to quote for ten groups.

iii) The bidder must have well established and proven methodology of

conducting computer training to teachers/trainers/users and should have

imparted computer training to at least

- 700 Teachers/Trainers/Users in the last three years if they want to

quote for single group.


quote for two groups.


quote for three groups.


quote for four groups.


quote for five groups.


quote for six groups.


quote for seven groups.


quote for eight groups.

6


quote for nine groups.


quote for ten groups.

iv) The Bidder must be a company/Corporation /Society/Trust/Firm,

registered in India and should have been in existence prior to 01-04-

2008. Consortium is allowed and Only 2 parties will be allowed to form

a consortium and out of these 2 parties, one of the party must bid as

Prime bidder/Lead bidder and lead bidder shall meet the minimum

qualification criteria.

v) In case of consortium the bid shall contain a legally enforceable

Consortium Agreement entered amongst the Members in the Bidding

Consortium, designating one of the Members to be the Lead Bidder. In

absence of the Consortium Agreement, the bid will be rejected.

vi) Consortium Member / lead bidder for one group/region cannot:

a) Bid individually in any other group/region OR same

group/region.

b) Bid as member / lead bidder of another consortium in any other

OR same group/region.

vii) The Bid shall also contain signed letter of consent from each Member

in Consortium confirming that the Bid has been reviewed and each

element of the Bid is agreed to by them.

viii) All the consortium members shall give a Power of Attorney to the Lead

Bidder to submit the bid on their collective behalf.

ix) The individual bidder or any party of the consortium should not have

been barred from bidding/blacklisted in any project/contract by any of

state governments in India. If a bidder or any member of the

consortium has been barred or blacklisted in any contract with

government/state Governments, the bid of such bidder will be rejected

and such bidder will be disqualified from bidding in the state for next

7

3 years.

x) The bidder shall have to furnish Manufacturer’s Authorization Form

(MAF) from the Principal Manufacturer OEM for proposed computer

who has been supplied in minimum 5000 Govt./semi Govt. schools in

India in one year. The bidder is required to provide necessary

documents.

xi) The bidder has to provide Manufacturer’s Authorization Form (MAF)

from OEM for above proposed shared computing solution which is in

use for more than one year in minimum 5000 Govt. /semi Govt.

schools in India. The bidder is required to provide necessary

documents.

xii) Bidder shall have to furnish Manufacturer’s Authorization Form (MAF)

from OEM for proposed online UPS which is being used in more than

1000 installation in similar school project in Maharshtra. The bidder is

required to provide necessary documents.

xiii) Bidder shall have to furnish Manufacturer’s Authorization Form (MAF)

from OEM for proposed textbook based educational software and

computer education software for Marathi medium. Bidder has to

submit a demo set of proposed textbook based educational software

and computer education software for evaluation, at the time of

submission of bid security/EMD.

xiv) Bidder shall have to furnish Manufacturer’s Authorization form (MAF)

from OEM for proposed Online M.I.S software. The bidder is required

to submit a detail PowerPoint presentation as per proposed Online

M.I.S. software (which at later stage will be hosted on Govt. server) for

evaluation at the time of submission of bid security/EMD.

xv) Bidder shall have to furnish Manufacturer’s Authorization form (MAF)

from OEM for proposed additional educational software on improving

Spoken English communication skills, educational games, awareness

on cyber crime, safe usage of internet. Bidder has to submit a demo

8

set of all proposed additional educational software for evaluation at

time of submission of bid security / EMD

xvi) If the bidder itself is the OEM then MAF is not required.

xvii) In case of hardware, MAF should mention make and model which

propose to be installed.

xviii) Additional documents to be submitted for requirement of eligible

bidder.

A) In case bidder is a Company - Certified copy of the Certificates of

Incorporation for companies and Memorandum and article of

association. OR

In case the bidder is a registered society - Certified copy of

registration deed with objects of constitution of society. OR

In case bidder is a corporation - Authenticated copy of the parent

stature. OR

In case of Trust - Certified copy of the Trust Deed. OR

In case of Firm - Certified copy of Registration Deed.

Certified copies of documents submitted, as above, must be signed

in ink and carry the seal of the signatory.

B) List of present Directors / Owners / Executives Council members

/trustees / Board members as applicable.

C) Copy of last income tax return.

D) Copy of Service Tax Registration Certificate.

E) Copy of VAT Registration Certificate.

F) General Power of attorney / Board of Directors resolution / Deed of

Authority executed in favour of person(s) authorised to sign the Bid

Document and the contract and all correspondences / documents

thereof.

9

G) Audited Balance Sheet and Income statement for three years of

2008-09, 2009-10 and 2010-11 duly signed in ink by the

authorised signatory of the Bidder.

H) Any other documentary evidences (signed in ink by authorised

signatory) providing that bidder fulfills the eligibility criteria.

14 The districts covered in each Educational group/region are as mentioned

below.

Sr.

No.

Group name

(Region Name)

Approximate

Number of

Schools

Districts Cover

1 Mumbai

(MCGM)

500 Mumbai & Mumbai Suburban

(MCGM area)

2 Mumbai

(OMCGM)

394 Thane, Raigad

3 Pune 696 Pune, Ahmednagar, Solapur

4 Kolhapur

(Konkan belt)

314 Ratnagiri, Sindhudurg

5 Kolhapur

(Western belt)

536 Kolhapur, Sangli, Satara

6 Aurangabad 294 Aurangabad, Parbhani, Jalna,

Beed, Hingoli

7 Nasik 470 Nasik, Dhule, Jalgaon,

Nandurbag

8 Amravati 520 Amravati, Yeotmal, Akola,

Washim, Buldhana

9 Nagpur 674 Nagpur, Chandrapur, Wardha,

Bhandara, Gondiya, Gadchiroli

10 Latur 602 Latur, Osmanabad, Nanded

Note:

10

i ) Earnest Money Deposit (E.M.D.) exemption certificate shall not be

considered to anyone and every bidder shall have to submit EMD along

with the offer.

i i ) DES&HS reserves right to reject any or all tenders without assigning

any reason thereof.

i i i ) Number of schools shown in above table may have deviation of + 20%

Note: Any Queries regarding e-tendering please contact Helpdesk No.:

020-25315555 9167969601/04/14

11



(ICT Scheme)


DETAIL TENDER NOTICE

I) E - Tenders are invited by D.E.S.&H.S. from reputed and experienced

organization/ Institutes for the supply of Computer and connected accessories,

Education softwares,Online M.I.S., faculty and provision of IT Education Services

in 5000 Government Secondary and Higher Secondary schools in 10 group (i.e. 10

region) from district of the State of Maharashtra as specified in DTN on Build,

Own, Operate and Transfer (BOOT MODEL) for a period of five years. The bidding

unit would be 1 School and there would be a total of 5000 Schools in the state

which are distributed in 10 groups (i.e. 10 regions).

7 Name of Work: Implementation of ICT scheme in 5000 schools (ICT


8 Bid Security: Rs. 100 Lac. (Rs. One Crore only) for one group and

according to multiplicity of Rs. 100 lac as per the number of groups the

bidder is submitting his bid. Bid security should be in form of Demand

Draft / Bank guarantee of any nationalized bank in favor of “ Director of

Education (Secondary and higher Secondary )Maharashtra State, Pune”

payable at Pune. The bidder shall submit the bid security to DES&HS on

or before the time of opening of technical bid, failing this will cause a

rejection of bid as non responsive. The bid security /EMD of the

unsuccessful bidders will be returned after the award of the contract within

12

30 days time. Bidders, under any circumstances, will not be entitled to

claim or receive interest/penalty/damages from Director of Education

(Secondary & Higher Secondary) Maharashtra State, Pune Government on

account of the Tender Fee, EMD, Bank Guarantee required to be submitted

under this tender and the contract. No claim/dispute in this regard will be

received or accepted. The above EMD amount will be held by Director of


001 till it is returned and will not earn any interest thereof.

9 Validity of Bid: 120 days from the last date of submission.

10 Validity of the contract and Rate: Five year on BOOT basis. .

11 Issue of Blank Tender Forms: From 12/03/2012 to 26 /03/2012. The

prospective bidders will be authorized to download the Tender forms from

the website maharashtra.etenders.in .

12 Cost of Blank Tender Form: Rs. 25,000/- (Non Refundable) in the form of

Demand Draft in favour of ‘Directorate of Education (Secondary & Higher

Secondary), Maharashtra State, Pune’ payable at Pune.

7 Pre-bid Conference: 17/03/2012 at 3.00 PM at SCERT, Kumathekar

Marg, Sadashiv Peth, Pune. The prospective bidder those participating in

the pre-bid conference has to submit the cost of Blank Tender Form at the

time of pre-bid conference.

10. Bid Preparation: 3/04/2012 up to 11:00 AM.

11. Tender Closing : On 03/04/2012 from 11:01 PM to 13:00 PM

10 Submission of completed Bid: From 03/04/2012 13:01 to 06/04/2012

14:00 PM. The Prospective Bidders shall finally upload the completed

tenders on the website as mentioned above before stipulated time.

13

11 Opening of Technical Bid: On 06/04/2012 14:01 to 07/04/2012 17:45 at

the office of the Director of Education (Secondary and Higher Education),


14 Opening of Commercial Bid: on 06/04/2012 14:01 to 07/04/2012 17:45

PM at the office of the Director of Education (Secondary and Higher

Education), Maharashtra State, Pune.

15 Qualification Criteria: Qualification of the prospective bidders shall be to

ensure that the price bid for the work are open only for those bidders who shall

fulfill the qualification criteria mentioned below and also other details in the bid

documents.

i) The bidder must have a minimum total turnover during the last three

financial years as specified below related to computer education, computer

aided education, development and provide textbook based multimedia

content and teacher training business depending upon the nos. of

group/region they want to quote-

- Rs. 75 Crores total turnover during last three financial years if they want to quote for any single group.

- Rs 150 crores total turnover during last three financial years if they want to quote for any two groups.

- Rs 225 Crores total turnover during last three financial years if they want to quote for any three groups.

- Rs. 300 Crores total turnover during last three financial years if they want to quote for any four groups.

- Rs. 375 Crores total turnover during last three financial years if they want to quote for five groups.

- Rs. 450 Crores total turnover during last three financial years if they want to quote for six groups.

- Rs. 525 Crores total turnover during last three financial years if they want to quote for seven groups.

- Rs. 600 crores total turnover during last three financial years if they want to quote for eight groups.

- Rs. 675 crores total turnover during last three financial years if they want to quote for nine groups.

- Rs. 750 crores total turnover during last three financial years if they want to quote for ten groups.

ii) The bidder should have the experience in implementation of similar

projects on BOOT/BOOM/BOT/turnkey basis involving supply, installation

14

& maintenance of computer H/W and related accessories, Education

Software ,supply of skilled man power, computer training as on 31st march

2011 for at least;

- 700 schools within the last 3 years if want to quote for one group.

- 1400 schools within the last 3 years if want to quote for two groups.

- 2100 schools within the last 3 years if want to quote for three groups.

- 2800 schools within the last 3 years if want to quote for four groups

- 3500 schools within the last 3 years if want to quote for five groups.

- 4200 schools within the last 3 years if want to quote for six groups.

- 4900 schools within the last 3 years if want to quote for seven groups.

- 5600 schools within the last 3 years if want to quote for eight group.

- 6300 schools within the last 3 years if want to quote for nine groups.

- 7000 schools within the last 3 years if want to quote for ten groups.

iii) The bidder must have well established and proven methodology of

conducting computer training to teachers/trainers/users and should have

imparted computer training to at least


quote for single group.


quote for two groups.


quote for three groups.


quote for four groups.


quote for five groups.


quote for six groups.


quote for seven groups.

15


quote for eight groups.


quote for nine groups.


quote for ten groups.

iv) The Bidder must be a company/Corporation /Society/Trust/Firm,

registered in India and should have been in existence prior to 01-04-

2008. Consortium is allowed and Only 2 parties will be allowed to form

a consortium and out of these 2 parties, one of the party must bid as

Prime bidder/Lead bidder and lead bidder shall meet the minimum


v) In case of consortium the bid shall contain a legally enforceable

Consortium Agreement entered amongst the Members in the Bidding

Consortium, designating one of the Members to be the Lead Bidder. In

absence of the Consortium Agreement, the bid will be rejected.

vi) Consortium Member / lead bidder for one group/region cannot:

a) Bid individually in any other group/region OR same

group/region.

b) Bid as member / lead bidder of another consortium in any other

OR same group/region.

vii) The Bid shall also contain signed letter of consent from each Member

in Consortium confirming that the Bid has been reviewed and each

element of the Bid is agreed to by them.

viii) All the consortium members shall give a Power of Attorney to the Lead

Bidder to submit the bid on their collective behalf.

ix) The individual bidder or any party of the consortium should not have

been barred from bidding/blacklisted in any project/contract by any of

state governments in India. If a bidder or any member of the

consortium has been barred or blacklisted in any contract with

16

government/state Governments, the bid of such bidder will be rejected

and such bidder will be disqualified from bidding in the state for next

3 years.

x) The bidder shall have to furnish Manufacturer’s Authorization Form

(MAF) from the Principal Manufacturer OEM for proposed computer

who has been supplied in minimum 5000 Govt./semi Govt. schools in

India in one year. The bidder is required to provide necessary

documents.

xi) The bidder has to provide Manufacturer’s Authorization Form (MAF)

from OEM for above proposed shared computing solution which is in

use for more than one year in minimum 5000 Govt./semi Govt.

schools in India. The bidder is required to provide necessary

documents.

xii) Bidder shall have to furnish Manufacturer’s Authorization Form (MAF)

from OEM for proposed online UPS which is being used in more than

1000 Installation in similar school project in Maharashtra. The bidder

is required to provide necessary documents.

xiii) Bidder shall have to furnish Manufacturer’s Authorization Form (MAF)

from OEM for proposed textbook based educational software and

computer education software for Marathi medium. Bidder has to

submit a demo set of proposed textbook based educational software

and computer education software for evaluation, at the time of

submission of bid security/EMD.

xiv) Bidder shall have to furnish Manufacturer’s Authorization form (MAF)

from OEM for proposed Online M.I.S software. The bidder is required

to submit a detail PowerPoint presentation as per proposed Online

M.I.S. software (which at later stage will be hosted on Govt. server) for

evaluation at the time of submission of bid security/EMD.

xv) Bidder shall have to furnish Manufacturer’s Authorization form (MAF)

from OEM for proposed additional educational software on improving

17

Spoken English communication skills, educational games, awareness

on cyber crime, safe usage of internet. Bidder has to submit a demo

set of all proposed additional educational software for evaluation at

time of submission of bid security / EMD.

xvi) If the bidder itself is the OEM then MAF is not required.

xvii) In case of hardware, MAF should mention make and model which

propose to be installed.

xviii) Additional documents to be submitted for requirement of eligible

bidder.

A) In case bidder is a Company - Certified copy of the Certificates of

Incorporation for companies and Memorandum and article of

association. OR

In case the bidder is a registered society - Certified copy of

registration deed with objects of constitution of society. OR

In case bidder is a corporation - Authenticated copy of the parent

stature. OR

In case of Trust - Certified copy of the Trust Deed. OR

In case of Firm - Certified copy of Registration Deed.

Certified copies of documents submitted, as above, must be signed

in ink and carry the seal of the signatory.

B) List of present Directors / Owners / Executives Council members

/trustees / Board members as applicable.

C) Copy of last income tax return.

D) Copy of Service Tax Registration Certificate.

E) Copy of VAT Registration Certificate.

F) General Power of attorney / Board of Directors resolution / Deed of

Authority executed in favour of person(s) authorised to sign the Bid

18

Document and the contract and all correspondences / documents

thereof.

G) Audited Balance Sheet and Income statement for three years of

2008-09, 2009-10 and 2010-11 duly signed in ink by the

authorised signatory of the Bidder.

H) Any other documentary evidences (signed in ink by authorised

signatory) providing that bidder fulfills the eligibility criteria.

14 The districts covered in each Educational group/region are as mentioned

below.

Sr.

No

.

Group name

(Region

Name)

Approximate

Number of

Schools

Districts Cover

1 Mumbai

(MCGM)

500 Mumbai & Mumbai

Suburban (MCGM area)

2 Mumbai

(OMCGM)

394 Thane, Raigad

3 Pune 696 Pune, Ahmednagar, Solapur

4 Kolhapur

(Konkan belt)

314 Ratnagiri, Sindhudurg

5 Kolhapur

(Western belt)

536 Kolhapur, Sangli, Satara

6 Aurangabad 294 Aurangabad, Parbhani,

Jalna, Beed, Hingoli

7 Nasik 470 Nasik, Dhule, Jalgaon,

Nandurbag

8 Amravati 520 Amravati, Yeotmal, Akola,

Washim, Buldhana

9 Nagpur 674 Nagpur, Chandrapur,

19

Wardha, Bhandara, Gondiya,

Gadchiroli

10 Latur 602 Latur, Osmanabad, Nanded

Note:

i ) Earnest Money Deposit (E.M.D.) exemption certificate shall not be

considered to anyone and every bidder shall have to submit EMD along

with the offer.

i i ) DES&HS reserves right to reject any or all tenders without assigning any

reason thereof.

i i i ) Number of schools shown in above table may have deviation of + 20%

Note: Any Queries regarding e-tendering please contact Helpdesk No.:

020-25315555 - 9167969601/04/14

II) Scope of the Tender / Scope of Work:

1. To Supply Computer Hardware and connected accessories (must be brand

new & as per minimum specifications given in this Tender Document) for 3

desktop computer with 4 shared computing nodes each, and provide

Textbook bases Educational software, Computer Education software,

additional educational software, Online M.I.S and computer education in

the specified Government Secondary and Higher Secondary Schools from Std

V to Std XII on BOOT Model as prescribed in the Tender Document for a

contract period of 5 years. To set up a computer lab in a Virtual

Environment with 3 host desktops connected with 12 virtual Desktop (4

virtual desktops connected to each host desktops). (Specification provided in

20

the Annexure).

2. To set up a computer lab with 10 computers (9:1) where 1 computer is of

higher configuration that can accommodate twenty students at any given time.

High End Desktop Computer: Specification provided in the tender document).

OR

3. To set up a computer lab in a Virtual Environment with 3 Desktop with 4

virtual nodes each that can accommodate thirty students at any given time.

Specification provided in the tender document.

4. To provide State board textbook based educational software for Std V to Std.

X of all subjects, for Std. XI & Std. XII hard-spots on P,C,M,B and provide,

software on computer education, as per the course outline mentioned in this

tender on all computer system/nodes .

5. To provide computer educational Software in each lab

6. To deploy and maintain at his own cost School Management Software

provided by the department in each desktop computer in the lab to automate

various aspects of a school.

7. To maintain the entire system in working condition during the contract

period of 5 years.

8. Soft copy of the syllabus and textbook will be provided by the Government.

9. To impart training to at least 5 (five) teachers per year per school for a period

of five days on usage of Textbook based Educational software, computer

education software and additional Educational Software, S.M.S software and

Online M.I.S.

10. To provide one full-time instructor at each school with the minimum

qualification of basic graduation with postgraduate diploma in computer

applications / DOEACC _A_ Level / BCA or higher from reputed institutions.

In case any relaxation is required due to non availability of qualified

candidates, a committee constituted by the Government for the purpose

may consider such request.

21

11. To make provision for Internet broadband of at least 512 kbps where ever

available. At other places, Internet should be provided at least through

dialup line. But the Bidder shall switch over to internet broad band of

minimum 512 kbps within 45 days of its availability in the school area.

Service provider will be responsible for meeting all the expenses on this

count.

12. To issue certificate in Computer Education to all the students at the end of

every academic year for a period of five years.

13. To maintain the hardware, software and connected accessories for a period

of five years and ensure systems are functional all the time on all computer

system.

14. To make provision for electricity by installing generator which will generate

electricity for a period of 4 hours per day and meet running expenses there

on.

15. Bidder will have to ensure safety & security in the school premises.

16. To maintain and Refill fire extinguishers year.

17. To supply adequate stationery and consumables at each computer lab. For

every student register, writing pad will be provided by department

18. To provide computer education as per the prescribed syllabus for each

standard.

19. To assist the school teachers to use computer aided technology for teaching

other subjects by using approved educational software.

20. The bidder has to provide an Online MIS hosted on a internet server to make

live information available on the Director of Education (Secondary & Higher

Secondary). The Online MIS will have the modular approach towards

workflow. The MIS at later stage will be hosted on Government server if

required.

21. To provide the school children an opportunity to get familiar with the use of

computer, internet & gain extracurricular knowledge by using various

additional educational software’s. Various Additional educational software on

improving Spoken English communication skills, educational games,

22

awareness on cyber crime, safe usage of internet. To allow the local

population to use the center as an internet kiosk by charging suitable user

charges, not more than Rs.20/- per hour. The user charges may be retained

by the operator. The operator may also use the facility to provide computer

education to the local population and run other courses on spoken English

communication or to carry out data entry and other activities, which can

provide employment to the local population.

22. To allow the computer lab to be used under the supervision of the computer

teacher for computer education of local population for 3-4 hours before/after

schools hours.

23. If the Government of India sanction additional number of schools for ICT

scheme, the same work may be allotted to bidder/operator with the

discretion of the State Government.

24. To Provide 1 District Coordinator for each district and 1 project Manager for

a region for project Management & Monitoring, This Project manager who

shall be coordinating with Govt. of Maharashtra.

25. The successful bidder shall put a “Name Board” of size 4”X3” on the outer

façade of computer lab as per the sample layout printed copy provided by the

D.E. (S &HS).

26. Help Desk Services: The bidder will provide help desk service which will

serve as a single point of contact for all ICT related incidents and service

requests. The service will provide a Single Point of Contact (SPOC) and also

resolution of incidents. The scope of work includes:

a. Help Desk facility for reporting issues / problems with the IT

infrastructure.

b. To provide a service desk facility and the set up all necessary channels

for reporting issues to help desk. The incident reporting channels will be

the following:

i. Specific E-Mail account

ii. Dedicated Phone Numbers / Fax

iii. Online MIS

23

c. To implement a Online MIS system as mentioned in the scope of this

tender.

d. The Help Desk shall undertake the following activities:

i. Log issues / complaints related to IT at the school under the

scope of work and issue an ID number against the issue /

complaint.

ii. Assign severity level to each issue / complaint.

iii. Track each issue / complaint to resolution

iv. Escalate the issues / complaints, to department if necessary as

per the escalation matrix defined in discussion with ‘D.E.S

&H.S’

v. Provide feedback to ‘D.E.S &H.S’

vi. Analyze the issue / complaint statistics

vii. Creation of knowledge base on frequently asked questions

(FAQs) to aid the users of the this IT infrastructure

27. Operations and Maintenance: The Bidder shall provide the following services

for Management of all computer training laboratories at designated schools.

The Successful Bidder shall ensure that appropriate System and Processes

are in place for delivering them.

a. Configuration Management

b. Problem Management

c. Performance Management

d. Change Management

e. Help Desk Management

f. Service Level Management

28. MIS Reports: The successful bidder shall provide the MIS reports for all the

devices installed in the computer laboratories in all designated schools in the

state in a prescribed format on a quarterly basis. Whenever required by

‘D.E.S &H.S’, bidder should be able to provide additional reports in a pre-

specified format.

24

SECTION (I): INSTRUCTIONS TO BIDDERS (ITB)

Name of Work: Implementation of ICT scheme in 5000 schools (ICT


In all the contents mentioned anywhere in this tender the owner/Employer is Director of Education (Secondary and Higher Secondary), Maharashtra State, Pune and the competent authority is also Director of Education (Secondary and Higher Secondary), The use of word DES&HS anywhere in the contents, to mean the owner of work shall have by similar and same meaning as in Director of Education (Secondary and Higher Secondary), Maharashtra State, Pune, unless otherwise so required.

1) SCOPE OF THE BID:

As per scope of work mentioned in Detailed Tender Notice.

2) ELIGIBLE BIDDERS:

As per Detail Tender Notice.

3) QUALIFICATION OF BIDDER

1) To be eligible for award of the contract, the bidder shall provide

satisfactory evidence to the Employer of their eligibility, capability and adequacy of

resources to carry out the work / contract effectively. For the purpose of this, all

bids submitted shall include the information in relevant formats as stated in ITB.

2) For the purpose of this contract, the bidder shall meet the qualifying

criteria as mentioned in Detailed Tender Notice.

4) COST OF BIDDING: The Bidder shall bear all costs associated with the

preparation and submission of the Bid and the Employer will in no case be

responsible and liable for those costs.

25

5) CONTRACTORS TO GET ACQUAINTED THEMSELVES FULLY:

The Bidder is advised to ensure the information that may be necessary for

preparation of the bid. A declaration to this effect will have to be signed by the

bidder in the format prescribed.

6) BIDDING DOCUMENT:

CONTENTS OF BID DOCUMENT: The following documents shall be part of

Contract -

1) Any modification or amendment issued by Employer prior to Bid

submission date, along with documents submitted for prequalification.

2) Correspondence between the employer and bidder after opening the

bid and prior to letter of acceptance.

3) Agreement on Stamp paper.

4) Letter of Acceptance & Work Order.

5) Tender Notice & Detailed Tender Notice.

6) Instructions to Bidders.

7) General Conditions of Contract.

8) Amendments to the Conditions of Contracts

9) Declaration of Contractor and Tender Form ‘C’

10) Scope of Work.

26

11) Technical Specifications of the items.

7) CLARIFICATION OF BIDDING DOCUMENTS:

During the pre-Bid meeting, the prospective Bidders who had

purchased tender form shall have liberty to ask for any additional information

or clarification either in writing or orally and the reply to the same will be given

by the DES&HS and the same will be published on official web site. This

clarification referred to as Common Set of Deviations (CSD) and shall form part

of Bid documents which will also be common and applicable to all Bidders.

Common Set of Deviations issued if any by DES&HS will form Part and parcel of

the Bid Document. The prospective bidder those participating in the pre-bid

conference has to submit the cost of Blank Tender Form at the time of pre-bid

conference.

8) AMENDMENTS TO BIDDING DOCUMENTS:

At any time prior to the deadline of submission of bid, the Employer may for

any reason, whether at his own initiative or in response to the clarification

requested by a prospective bidder, modify the bid document by issuance of

addendum. The addendum will be uploaded on the web site. The bidder shall

download the same from website and incorporate the same in the bid and will be

binding on the bidders.

9) PREPERATION OF BID: LANGUAGE OF THE BID: The language of bid shall be

English.

10) DOCUMENTS COMPRISING BID:

The bid to be prepared by bidder shall comprise of the form of bid and

appendices thereto, the bid security, the information on eligibility and

27

qualification. Relevant information and any other material required to be

completed and submitted in accordance with the ITB embodied in bid document

and standard contract document. The forms and data provided in this document

shall be used without exception.

11) BID PRICES:

The bidder shall quote his offer as prescribed in Form of Bid, to be submitted

as per procedure set in ITB.

1) The financial bid/ commercial bid as prescribed should be filled group

wise on rate per school basis. There are total 10 groups. The bidder has choice to

submit bid for any number of group according to qualification criteria mentioned

in the tender document / DTN.

2) The price quoted by bidder shall include all the costs including all taxes,

duties and such charges.

3) The rates and prices quoted by bidder shall be valid for the original

contract period as well as during extensions for any increase in quantity if any.

4) The rate quoted by The Bidder shall be a Lump Sum rate per school for all

the schools in the group in which bidder is submitting his bids.

5) The rate quoted by the Bidder shall be same for all the schools in the

group for which it is submitted.

6) The bidder has to quote the rate for all the schools in the groups as

mentioned in the bid documents and partial bidding will rejected as non

responsive bid

12) CURRENCY OF BID AND PAYMENT:

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All prices and rates quoted by the bidder shall be entirely in Indian Rupees

only. All the payments shall be made in Indian Rupees only.

13) BID VALIDITY:

Validity of the bid shall be 120 working days and shall be reckoned from the

last date of submission of bids and thereafter until it is withdrawn by notice in

writing duly addressed to the authority opening the bid. Such withdrawal before

120 working days shall effective from the date of receipt of notice by the Employer.

14) EARNEST MONEY DEPOSIT (BID SECURITY):

1) The Bidder shall furnish as a part of his bid an Earnest Money Deposit

(EMD) as mentioned in detailed tender notice. Bid security / EMD shall be Rs. 100

Lac per group. i.e. if bidder is submitting bid for 2 groups then EMD shall be of Rs.

200 Lac. & so on.

2) If EMD is not submitted within pre-scribed date, the bid will be rejected as

non responsive.

3) Original EMD shall be submitted to the DES&HS on or before submission

of bid & copy of EMD shall be uploaded with the bid document by the bidder.

4) If after submitting the bid, the bidder withdraws his offer or modifies the

same or if after acceptance of bid fails or neglects to furnish the performance

security within prescribed time, without prejudice to any rights or powers of the

Employer here under or in law, the Employer shall be entitled to forfeit the full

amount of Earnest Money deposited by the bidder.

5) The amount of earnest money will be refunded without any interest to the

unsuccessful bidders after the award of contract to the successful bidder.

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15) FORMAT AND SIGNING OF BID:

1) All pages of the bid document in original shall be signed by a person duly

authorized to sign on behalf of the Bidder. All pages of the bid where entries or

amendments have been made shall be initialed by the person signing the bid.

2) The bid shall contain no alterations or additions, except those to comply

with instructions issued by the Employer, or as necessary to correct errors made

by the bidder in which case such corrections shall be initialed by the person

signing bid.

16) SUBMISSION OF BIDS:

MANNER OF SUBMISSION OF TENDER AND ITS ACCOMPANIMENTS:

“The tender shall be submitted online only.”

30

SECTION (II): BID OPENING AND TECHNICAL

EVALUATION

1) BID OPENING:

1) The bids will be opened on prescribed date and time as per DES&HS as

intimated. The bidder/authorized representatives may remain present at the date,

time and place stipulated in Detailed Tender Notice.

2) Following procedure will be adopted for opening of bids. Firstly

information about number of bids received will be announced.

3) The technical bid will be downloaded by the bid opening authority to

check their validity as per requirements. If any particular document of any bid is

either missing or does not meet the requirements specified, then a note to that

effect will be made by the bid opening authority. The Employer will carry out the

process of scrutiny and analysis of various documents/ data received in technical

bid.

4) The financial bids of bidders, who do not pass through technical bid

validity requirement shall not be opened and a note to that effect will be made.

5) After analysis and scrutiny of the documents with respect to the

requirements of the bidding is over, the Employer shall declare the outcome of the

scrutiny and will open financial bid of the bidders whose technical bid satisfies the


6) Preliminary scrutiny will be made to determine whether they are complete,

whether any computational errors have been made, whether required sureties have

been furnished, whether the documents have been properly signed, and whether

the bids are generally in order.

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7) Director of Education (Secondary & Higher Secondary) Maharashtra State,

Pune 411 001 may waive any minor informality, nonconformity or irregularity in a

bid which does not constitute a material deviation, provided such waiver does not

prejudice or affect the relative ranking of any bidder.

8) Prior to the detailed evaluation, Director of Education (Secondary &

Higher Secondary) Maharashtra State, Pune 411 001 will determine the

substantial responsiveness of each bid to the bidding documents. For purposes of

these clauses, a substantially responsive bid is one which conforms to all the

terms and conditions of the bidding documents without material deviations.

9) If a bid is not substantially responsive, it will be rejected by the Director of

Education (Secondary & Higher Secondary) Maharashtra State, Pune 411 001 and

may not subsequently be made responsive by the bidder by correction of the

nonconformity.

2. Clarification of bids

During evaluation of the bids, Director of Education (Secondary & Higher

Secondary) Maharashtra State, Pune 411 001 may, at its discretion, ask the bidder

for clarification of its bid.

3. Evauation of Technical bids :

A) The technical qualification of the bid shall be evaluated in following

criteria and weight

Sr.

no

Criteria Maximum

Marks

Method of allotting marks

1 No. of Government Schools / Government run Educational institutions in which similar computer Education / Computer Aided Education program on BOOT is implemented by the bidder in India in last three years i.e. 2008-2009, 2009-2010, 2010-2011.

20 Sr No Bidders having

experience of

number of schools

Allotment of

Marks

1 More than 15000 20

2 10001 to 15000 15

3 9001 to 10000 10

4 7001 to 9000 8

5 5001 to 7000 6

6 3001 to 5000 4

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7 1001 to 3000 2

8 700 to 1000 1

9 Below 700 NIL

2 Total turnover in computer education and / or Computer aided education (Proof to be attached) in last three years i.e. 2008-2009, 2009-2010 & 2010-2011.

10 Sr No Bidders having

turnover of Rs in

crore

Allotment of

Marks

1 More than 1000 10

2 751 to 1000 9

3 501 to 750 8

4 251 to 500 6

5 151 to 250 4

6 75 to 150 2

7 Below 75 NIL

3 The number of states the bidder is implementing CE / CAL / ICT projects in last three years i.e. 2008-2009, 2009-2010 & 2010-2011.

10 Sr No No of states Allotment of

Marks

1 Above 10 10

2 Above 8 8

3 Above 6 6

4 Above 4 4

5 Above 2 2

6 1 1

4 The number of CE / CAL / ICT projects completed by the bidder

10 Sr No No of Projects

completed

Allotment of

Marks

1 Above 10 10

2 Above 8 8

3 Above 6 6

4 Above 4 4

5 Above 2 2

6 1 1

Total 50

B) The bidder getting minimum 25 marks out of above 50 marks will be qualified

for the further evaluation of the bidders contents, software and methodology &

approach for the implementation of the projects.

4. EVALUATION OF CONTENT, SOFTWARE AND METHODOLOGY & APPROACH FOR THE PROJECT IMPLEMENTATION :-

A) The Committee with the help of experts will be set up to evaluate the

content, educational software and methodology and approach for implement of the

33

project. The bidder has to give presentation to the committee as per above

credential. The committee will evaluate by following procedure.

Sr.No Criteria Maximum Points

1. Text book based content (educational software) 5

2. Teaching methodology of computer education 2

3. Methodology & approach for project implementation 3

Total 10

B) Out of above 10 points the bidder getting more than 4 points will be qualified for

opening of commercial bid. The bidders who are qualified in technical bids will be

declared and their commercial bids will be opened.

5) BIDLIABLE FOR REJECTION:

The bid is likely to be rejected if on opening it is found that-

a) The bidder has not strictly followed the procedure laid down for submission of bid.

b) The bidder has proposed conditions, which are inconsistent with or contrary to the terms and conditions specified.

c) Additions, corrections or alterations made by the bidder on any page of the bid document, without affixing signature / initials.

d) Any page or pasted slips are missing.

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e) The bidder has not signed each page of the bid.

f) The bidder has specified any additional condition.

g) The bidder has not attached all documents as stated in ITB.

6) OPENING OF COMMERCIAL BIDS:

a) The bidders who qualify in technical bid evaluation per clause 3 and 4 as

mentioned above, the commercial bids of only those bidders will be opened. The

Employer will compare the rate quoted by the bidder in particular group and the

Lowest one bidders will be declared. The bidder has to quote the rates for both

the options i.e. A) client server and B) Shared computing. The Lowest one (L1)

bidder shall be calculated for both the options separately for each region. The

Government / Employer reserves rights to select the option for award of contract,

however the option chosen by the Government / Employer shall be same for all

the regions. The Lowest one (L1) bidder will be declared group/region wise.

b) Financial/Commercial bids of only those bidders will be opened and

evaluated who are declared qualified in technical bid evaluation.

c) The prices quoted by the bidder for all the goods and services shall be firm for

the entire contract period of five years and shall be inclusive of all the taxes,

duties, levies and all other charges as applicable from time to time during

contract period. If there is a discrepancy between words and figures, the amount

in words will prevail.

d) Should the situation deem it necessary, Director of Education (Secondary &

Higher Secondary) Maharashtra State, Pune 411 001 may require the bidder to

extend the validity period of the bids and amend related time bound documents

like bank guarantees, etc. Director of Education (Secondary & Higher Secondary)

35

Maharashtra State, Pune 411 001 will request for such extensions in writing and

bidder shall give consent for the same in writing.

7) AWARD OF CONTRACT:

1) AWARD CRITERIA: Subject to Clause 6, the Employer will award the contract

to a bidder / bidders whose bid has been found to satisfy all the requirements of

bid document and who is lowest one in each region. Award of contract will be

based only on Commercial bid / financial bid. The 5000 schools are divided in 10

groups. The bidder has to submit the Commercial bid separately filled for each

group, according to number of groups he is willing to submit. The has also to

submit the commercial bids for both the options i.e. A) Client Server and b) Shared

computing. After the selection of option by the employer the group wise L1 will be

awarded the contract.

2) DECIDING AWARD OF CONTRACT: the process of decision and award of

contract shall be as under :-

a) Only bids that qualify the qualifying criteria as per detailed tender notice shall

be considered for further evaluation. The decision of employer regarding the pre

qualification and opening of bids shall be final and binding on all bidders.

b) The bidder with the Lowest one (L1 bidder) as per Clause 6 in particular

group will be considered for allotment of tender in that group.

d) The bidder shall get maximum 3 groups/ regions if his bid is found to be lowest

one (L1) in more than 3 groups/ regions. In such condition L2 bidder or L3 bidder

as case may be, will be considered for award of contract subject to matching of L1

rate. The Government also reserves right to award maximum 2 regions by

considering the difference of rates (i.e. minimum difference) between L1 and L2

bidder.

36

e) The Employer reserves the right to reject any or all offers received from the

bidders without assigning any reasons.

8) EMPLOYERS RIGHT TO REJECT:

The Employer reserves the right to accept or reject any bid, to cancel the bid

process and reject all the bids at any time prior to award of contract without

thereby incurring any liability to the affected bidders or any obligation to inform

affected bidders of the ground of Employer’s action.

9) NOTIFICATION OF AWARD:

Prior to the expiration of bid validity period or any such extended period,

Employer will notify the successful bidder in writing by a registered letter that his

bid has been accepted. This letter (herein after called as letter of acceptance) shall

name the sum, which the Employer will pay to bidder/operator as prescribed in

contract. The notification of award will constitute formation of contract. Upon

furnishing the performance security by the successful bidder & after signing the

contract agreement, the work order will be issued by the Director of Education

(Secondary and Higher Secondary), Maharashtra State, Pune.

10) PERFORMANCE SECURITY:

i) The successful bidder will be required to submit a performance Bank guarantee

equivalent to 5% of the total accepted order value for 5 years before signing of

agreement (SLA) in the form of a Bank Guarantee valid for 66 months.

Performance Guarantee must be submitted by successful bidder within 15 days of

Issue of Letter of Intent (LOI) to him.

ii) The performance security provided by the successful bidder in the form of a

bank guarantee shall be issued by nationalized bank in India and acceptable to the

Employer.

37

iii) The performance security shall be valid for period of 66 months , which shall be

released after successful completion of contract.

iv) Failure of the successful bidder to comply with the requirements of performance

security shall constitute sufficient ground for cancellation of the award and forfeit

of Earnest Money deposit.

v) EMD amount will be returned to the successful bidder only after receipt of

performance security.

11) CORRUPT OR FRAUDULENT PRACTICES:

DES&HS requires that the bidders shall observe the highest standards of ethics the execution of the contracts. In pursuant to this policy, DES&HS,

1) Defines, for the purpose of this provision, term set forth as below

i) “Corrupt Practice” means the offering, giving, receiving or soliciting of anything of value to influence the action of the public official in the procurement process or contract execution; and

ii) “Fraudulent Practice” means a misrepresentation of facts in order to influence a procurement process or execution of the contract to the detriment of the Employer.

2) Will reject a proposal for award, if it determines that the bidder recommended for award has engaged in corrupt or fraudulent practices in competing for the contract in question.

3) will declare a firm ineligible, either indefinitely or for a stated period of time, to be awarded any DES&HS contract, if it at any time determines that the firm has engaged in corrupt or fraudulent practices in competing for, or in executing DES&HS contracts.

38

SECTION (III): GENERAL CONDITIONS OF CONTRACT

1) DEFINITIONS:

Unless excluded by or repugnant to the context.

1) The expression DES&HS as used in the tender papers shall mean Director

of Education (Secondary and Higher Secondary), Maharashtra State, Pune and the

competent authority shall be Director of Education (Secondary and Higher

Secondary), Maharashtra State, Pune

2) The expression Employer as used in the tender papers shall mean

Director of Education (Secondary and Higher Secondary), Maharashtra State, Pune

3) The expression "Bidder" or "Tenderer" as used in the tender papers shall

mean the agency/firm/organization who is interested to purchase the tender

document and then would like to submit the offers as prospective bidder.

4) The “Contract” shall mean the agreement entered into between the owner

and the contractor/operator as recorded in the contract form signed by the parties

include all attachment the notice of tender, the sealed quotation and the tender

documents including the tender and acceptance thereof together with the

documents referred to therein, & the accepted conditions with annexure mentioned

therein including any special conditions, specifications, designs, drawings, priced

schedule. All these documents taken together shall be deemed to form one contract

and shall be complementary to one another. Contract is deed of contract together

with its entire accompaniment and those later incorporated in it by internal

consent.

5) The “Contractor/Operator” shall mean the firm or company whether

incorporated, undertaking the work & shall include legal representative of such an

39

individual or persons comprising such firms or company as the case may be and

permitted, assigns of such individual or firm or company.

6) “Specification” shall be means the specifications referred in the Annexture

attached to the tender document.

7) The "Contract Sum"/"Contract Price" shall mean the sum for which the

tender is accepted.

8) The "Accepting Authority" shall mean Director of Education (S&HS),


9) The "ICT" shall mean the Centrally Sponsored Scheme namely

Information, Communication and Technology Scheme

10) Where the context so requires, words importing the singular only also

include the plural and vice-versa.

12) Heading and marginal notes, if any, to the general conditions shall not

be deemed to form part thereof be taken into consideration in the interpretation of

the contract.

13) The “Contract Period” means period specified in the tender document for

entire execution of contracted works from the date of notification of award.

14) The Educational regions shall mean districts covered under the office of

deputy director of education. There are 8 educational regions namely Mumbai,

Pune, Kolhapur, Aurangabad, Nasik, Amravati, Nagpur and Latur.

15) The “ITB” shall mean Section (I): Instructions to Bidders

16) The “TPA” shall mean Third Party Agency appointed by the employer.

40

17) The "MAF" shall mean Manufacturer Authorization Form.

18) Award of contract will be based on both financial and technical

evaluation of those Bidders who are successful in pre qualification evaluation.

19) The 5000 schools are distributed in 10 groups (i.e. 10 regions). The

bidder has to submit the Commercial bid separately for both the options i.e. A)

Client Server and B) Shared computing for each group/region, according to the

number of groups/regions he is willing to submit. The group/region wise L1

will be awarded the contract.

2) COMMUNICATION

Written notice shall be deemed to have been duly served or delivered in

person to the individual or member of the firm or to an officer of the DES&HS for

whom it was intended, if delivered at or sent by registered or certified mail to the

last business address known to him who gives the notice. The notice on the Fax

Message/E-Mail shall be deemed to have been duly served. The address given in

the bidders tender on which all notices, letters & other communications to the

contractor shall be mailed or delivered, except that said address may be changed

by the Contractor by notifying the owner in writing. This shall not preclude the

service of any notice, letter or other communication upon the Contractor

personally.

3) E.M.D. / Bid Security:

The bidder shall submit a demand draft of bid security as mentioned in

detailed tender notice.

Bid security submitted as above will be refunded to unsuccessful bidders

after award of contract to successful bidder.

41

4) SECURITIES:

Performance Security: The successful bidder will be required to submit a

performance Bank guarantee equivalent to 5% of the total accepted order value for

5 years before signing of agreement in the form of a Bank Guarantee valid for 66

months. Performance Guarantee must be submitted by successful bidder within

15 days of Issue of Letter of Acceptance to him.

After successful completion of the contract and if there is no complaint

about the operator, the security deposit amount of the operator will be returned to

them after two months period by obtaining an Indemnity Bond.

5) LAWS AND REGULATIONS:

1) Governing Law: The contract shall be governed by and construed in

accordance with the laws and by-laws of India, the State of Maharashtra and the

local bodies in this region. All disputes arising under or in relation to this

Agreement shall be subject to jurisdiction of the Courts in Pune only to the

exclusion of other courts.

2) DISPUTES:

a) If a dispute of any kind whatsoever arises between the bidder/ Operator &

DES&HS, the matter shall be referred in writing to the Principal Secretary, School

Education & Sports Department Maharashtra State Mantralaya Mumbai within 14

days from the date of dispute.

b) The Principal Secretary School Education & Sports Dept. Maharashtra

State, Mantralaya Mumbai shall give his decision in writing within 28 days of

receipt of such representation. The decision of Principal Secretary School

Education & Sports Dept. Maharashtra State, Mantralaya Mumbai shall be final &

binding on both parties.

42

6. FEE FOR COMPUTER EDUCATION:

No fee shall be collected from the School Students or the School authorities

by the agencies selected through the Tender.

7. PAYMENT:

The terms of payment will be governed by terms of the Contract between the

Director of Education (Secondary & Higher Secondary) Maharashtra State,

Pune 411 001 and the Contractor. Payment to the contractor shall be made

strictly as per the terms of the Contract on a per school basis within 30 days

after the receipt of valid request for payment with the certificate on

satisfactory performance by the concerned School Head Master and third

party agency appointed by the employer. The payments will be made in the

following manner:

i) 10% payment will be made on satisfactory commissioning and installation of hardware and delivery and installation of education related software at each school within 90 days from the date of agreement and satisfactory report by concern school head master & TPA appointed by DES&HS.

ii) 3% payment will be made every quarter (Total of 60% payment) as per

the payment schedule after considering the SLAs, subject to recovery

of penalty or any other dues as per the payment schedule after

considering the SLAs with respect to delay in execution of project

failure of equipment(s) and absence of faculty. First installment being

paid 90 days from the date of certificate of successful completion

issued by Director of Education (Secondary & Higher Secondary)

Maharashtra State, Pune 411 001 for each School and satisfactory

report by concern school head master & TPA appointed by DES&HS.

iii) Balance 30% payment will be made based on the report of head

master & TPA for performance of the students in an annual

examination in computer subject to be conducted by Govt. of

Maharashtra, Director of Education (Secondary & Higher Secondary).

So every year the contractor will be eligible for 6% payment through

this mechanism. Also, the evaluation will be done for all classes within

the purview of this project, and not just classes 11th and 12th. The

payment towards performance will be made as per the table mentioned

below.

43

iv) Performance Based Payment:

The performance of the students must be gauged on yearly basis (per

school) by the Contractor. The students passing should score 60% marks.

The payment to the Contractor for the performance based payment (per

school) will be as per the table below:

Sr. No.

(%) of Students Passed Payment towards performance

1 70 to 100 % Students 100% Payment




5 (less than) < 40 % Students 0% Payment

v) All payments will be subjected to tax deduction at source as applicable at the

prevailing tax rates. The decision of Director of Education (Secondary & Higher

Secondary) Maharashtra State, Pune 411 001 in this regard will be final and

binding and no disputes in this regard will be entertain.

8. Assigning of Tender in Whole or Part:

contractor shall not assign or make over the contract, the benefit or burden

thereof to any other person or persons or body corporate. No under-letting or

subletting to any persons or body of corporate for the execution of contract or any

other part thereof is permitted, without the written consent of Government of

Maharashtra.

9. Penalty and Termination due to Non-Fulfillment of Contract:

a) Penalty for delay in execution of project:

If the installation and commissioning of the systems is not completed

in full within the stipulated period as prescribed in the implementation

44

schedule, a penalty of Rs.2500/- per day will be collected per School up to

30 days. Further, Rs.1000/- per day will be charged beyond 30 days up to

90 days. After 90 days penalty shall be 3500 per day per school subject to

condition that contractor has completed 75 % work in earlier 90 days. If the

installation and commissioning is not completed even within 90 days or 180

days as above, then contract will be liable for termination in part or whole at

the discretion of Director of Education (Secondary & Higher Secondary)

Maharashtra State, Pune 411 001 at the risk and cost of the contractor.

b) Penalty for failure of equipment(s):

No equipment(s) (like Desktop computers, access points/nodes,

generator, UPS, Printer, LCD Projector, Web Camera, Multimedia speakers,

internet modem, LAN equipments) should be down for more than 3 Calendar

days (Even if any equipment is down during part of a Calendar day, it will be

counted as one Calendar day) over one month period.

If any manufacturing or other technical defect is found during the

Contract Period, the same will have to be rectified or systems/parts replaced

free of cost by the Contractor with 3 working days.

During the Contract Period, if any equipment(s)/system(s) is down or

not restored in working condition within 3 working days, the Contractor

shall be liable for a penalty of Rs.100/- per equipment(s)/system(s) down per

day beyond 3 working days.

Generally, there will be 3 host desktops connected with 12 virtual

Desktop (4 virtual desktops connected to each host desktops). in each

school. It is clarified here that it is NOT the number of students who might

be using the computers

c) Penalty for absence of faculty:

During the Contract Period, if the Instructor is not available

continuously more than 3 working days without the prior intimation to the

45

Headmaster / principal. The bidder will have to provide a temporary

replacement in case of the Faculty in not available continuously more than 3

working days. If the bidder fails to do so he shall be liable for a penalty of

Rs.100/- per day for every additional working day beyond faculty absence of

3 working days. The decision of the Headmaster in this regard as to the

functioning of the center shall be final.

d) Termination of contract for default:

Without prejudice to any other remedy available for the department for

levying penalty or any other remedy, Contract will be liable for termination in

part or whole if contractor fails to fulfill its any of the obligations under the

contract.

10. Acceptance and Withdrawal:

a. The final acceptance of the tender would be entirely vested with the

Government of Maharashtra, who reserves the right to accept or reject

any tender, without assigning any reason whatsoever. There is no

obligation on the part of Government to communicate in any way with

rejected bidders. After acceptance of the tender by the Government,

the Bidder shall have no right to withdraw his tender or claim higher

price.

b. Tenders with incomplete information are liable for rejection.

c. For each category of qualification criteria, the documentary evidence

is to be produced duly signed & sealed by the contractor, serially

numbered and enclosed with respective bids. If the documentary proof

is not enclosed for any/all criteria the Tender is liable for rejection.

d. If any information given by the contractor is found to be false /

fictitious, the bidder will be liable for debarring for 3 years from

participating in any Maharashtra State Government tenders.

e. General:

The Bidder has to submit an undertaking in the prescribed format in

46

the technical bid that he accepts all the technical and

financial/commercial tender conditions and shall abide by the same

fully.

11. Terms and Conditions of the contract:

1. Bidders providing financial/commercial rates in the Pre qualification and

Technical Bid are liable for rejection.

2. The bidder should indicate a single rate applicable to all the schools

irrespective of their location.

3. The rate should be consolidated rate for 5 years contract period per school

based on the payment terms specified in the Tender document.

4. The electricity charges for running the centers during and after the school

hours shall be borne by the contractor as per the sub-meter fixed. The

Contractor will fix the sub-meter. The contractor is to ensure that Electrical

wiring is inclusive of providing standard earthing and also to ensure that

LAN Cabling is inclusive of providing CAT6 cables, I/O boxes, PVC casing as

per requirement and fitting, fixing and integration etc at each site.

5. The normal school hours will be between 8:30 A.M and 5.00 P.M subject to

any variation as may be notified from time to time.

6. The contract period shall be for 5 years from the date of signing of contract.

7. Bid Proposals with incomplete information or not in accordance with

instructions or without EMD are liable to be rejected.

8. Competent Authority will have the right to inspect the centers of the bidder

already in operation for verification purposes mentioned in the Technical

Proposal.

9. The implementation schedule specified in the Contract shall be strictly

adhered to.

10. No equipment shall be removed from the school premises by the contractor

without the concurrence of the school Head Master including for the purpose

of replacement, service etc.

11. The Computer centers must be available for inspection by the competent

47

authority at all times.

12. The Computer centre will be utilized by the department for IT enriched

training in other subjects and computer related work. However, the cost of

the same if any will be decided by the committee constituted by the

Government for the purpose.

13. The rate to be quoted must be including all the components mentioned in

the Tender.

14. To provide one full-time instructors at each school with the minimum

qualification of basic graduation with postgraduate diploma in computer

applications / DOEACC _A_ Level / BCA or higher from reputed institutions

who shall be available for the entire duration of the school hours.

15. The Director of Education (Secondary & Higher Secondary) Maharashtra

State will appoint Third Party Agency who would be doing the project

tracking and progress reporting to the Director.

16. The Electricity Bills will be borne by the successful bidder/contractor.


State, Pune 411 001 will consider only those bidders who have quoted for all

the schools in a region.

18. Insurance should be made for full value against theft, burglary, fire and

natural calamity.

19. The bidder shall give compliance that no pirated software shall be installed

on the computer system in the labs

20. The Pre dispatch inspection and acceptance test shall be done by

Department or through third party identified by the department. If any goods

or its component fails to meet the specifications, bidder shall replace the

goods or its component with required specification or higher within 15 days

of such inspection. A School will be declared successfully commissioned only

when it successfully passes acceptance test. Last date of successful

acceptance test of all systems in a School will be the date of commissioning

of School for purpose of commence of period for payment.

21. The bidder must produce the commissioning schedule within 15 days of

48

signing of contract.

22. Bidder will have to procure all the licenses of the software’s on the name of

Director of Education (Secondary & Higher Secondary) Maharashtra State.

23. Bidder should produce a satisfactory installation certificate issued by the

third party agency appointed by DES&HS & Headmaster and counter signed

by the Education Officer to the Director of Education (Secondary & Higher

Secondary) Maharashtra State, Pune 411 001. Director of Education

(Secondary & Higher Secondary) Maharashtra State, Pune 411 001 will

consider for quarterly payments only after receipt of satisfactory report and

Acceptance Test report.

24. The Bidder shall provide & maintain software updates, security patches &

any other patches directly from the OEM / Principal manufacturer for

software like operating system, database, Antivirus security, productivity

suite software etc. for the entire period of contract (5 Years) from time to time

at no additional cost to the Government to meet the requirements of security

and quality of system software.

25. Bidder shall carry out painting of Computer Lab to maintain good look and

feel wherever felt necessary.


State, Pune 411001, shall have the right to change / modify the school

location and to replace a school location with other school or a junior college

with same terms and conditions. Bidder shall not be eligible for any increase

in contract amount due to this change on what so ever reason. Director of


001 shall have right to increase/decrease the number of schools and

contract amount shall be increased or reduced accordingly.


State, Pune 411001 may request for up gradation of systems if required.

However, the cost of up gradation if any will be decided by the committee

constituted by the Government for the purpose.

28. Bidder will have to provide the textbook based educational software,

49

computer education software and additional educational software on all

computer system.

29. To deploy and maintain at his own cost School Management Software

provided by the department in each desktop computer in the lab to automate

various aspects of a school.

30. Hardware mentioned in tender are mostly brand new, but the bidder will

indicate the exact make & model of it in the technical bid so that their

performance eligibility could be assured as per specifications mentioned in

this tender. Bidder would supply only those makes & models which have

been accepted during technical evaluation. No other make & model will be

supplied which is not quoted or not approved.

31. All the hardware such as Computer System/Nodes, DOT Matrix Printer,

UPS, Projector, Multimedia speakers and Generator will be inspected and

tested at the company site by the technical person/third party agency

appointed by the Director Education (Secondary & Higher Secondary).

32. 100% Computer will undergo burn in test for minimum of 24 hours at the

company site.

33. The tendering authority or his duly authorized representative/committee

shall at all reasonable time have access to the Bidder premises and shall

have the power at all reasonable time to inspect and examine the materials

and workmanship of the goods/ equipment/ machineries during

manufacturing process or afterwards as may be decided. In case of desktops

and UPS the Pre-Dispatch Inspection (PDI) shall be made at the Hardware

(OEM) Manufacturer’s Factory site (at Bidder cost) by the technical

team/inspection committee appointed by Director, (Secondary & Higher

Secondary Education). In case of other hardware the inspection can be made

at factory/godown (at Bidders cost). The inspection period would be inclusive

in the duration provided for the complete delivery & installation under the

project. The Bidder will not supply the hardware directly to the schools

without PDI. The PDI will be completed within 15 days of receiving the

request in writing from the Bidder, the time taken for PDI is included in the

50

delivery period. Bidder would supply & install only those makes & models of

hardware/software which have been accepted during technical evaluation.

No other hardware (make & model)/software will be supplied which is not

quoted or not approved during the technical evaluation. The

hardware/software items not quoted or not technically approved shall be

rejected during the PDI.

34. UPS will be tested for all the specification given in the tender document.

35. The bidder will not be allowed to move, remove and change any of the

equipments installed under this Tender without prior written permission of

the Director of Education (Secondary & Higher Secondary).

36. The bidder has to provide an Online MIS to make live information available

on the Director of Education (Secondary & Higher Secondary). The Online

MIS System will have the modular approach towards workflow. The Online

MIS System Modules and its features would be as follows:

• School information

• Student related information

o Student name

o Roll No.

o Student schooling history

o Student Performance

o Student Marks

o Course or Training module enrolled

o Lab Attendance

• Staff (Teacher/Faculty/Lab Assistant) Information

o Staff personal information

o Teacher/ lab Assistant Attendance

o Teacher/ lab Assistant Leave Records

o Teacher Training Details

o Details of lectures delivered (Date, Subject of Training, Class

Attended, etc)

• Training module feedback

o Training module details

o Students Feedbacks

o Teachers Feedback

51

• Lab Infrastructure module

o Lab IT Infrastructure Details (Computers Hardware, Printers, Softwares, Networking Hardware, Back Up Devices, Projector, Modem, Generator etc) (Information should cover make, model, storage capacity, memory, warranty details, date of installation etc)

o Uptime and Downtime tracking for the lab IT Infrastructure (Computer, networking, internet, projector, UPS, Generator, etc)

o Generator Usage and its BOO operator payment o Acceptance test record of the Lab

• Help Desk Fault Logging module

o Fault logging (School Name, Date, Category of Issue, Issue

details, Fault Logged by, Level of Issue, etc)

o Complaint Redressal details

• Report generation: Software should be able to generate weekly and

monthly reports as per requirement.

• User Management: Should allow multi level users with access rights

role based.

29. The successful bidder shall put a “Name Board” of size 4”X3” on the outer

façade of computer lab as per the sample layout printed copy provided by the

D.E. (S &HS).

30. Help Desk Services: The bidder will provide help desk service which will

serve as a single point of contact for all ICT related incidents and service

requests. The service will provide a Single Point of Contact (SPOC) and also

resolution of incidents. The scope of work includes:

a. Help Desk facility for reporting issues / problems with the IT

infrastructure.

b. To provide a service desk facility and the set up all necessary channels

for reporting issues to help desk. The incident reporting channels will be

the following:

i. Specific E-Mail account

ii. Dedicated Phone Numbers / Fax

iii. Online MIS

c. To implement a Online MIS system as mentioned in the scope of this

tender.

d. The Help Desk shall undertake the following activities:

52

i. Log issues / complaints related to IT at the school under the

scope of work and issue an ID number against the issue /

complaint.

ii. Assign severity level to each issue / complaint.

iii. Track each issue / complaint to resolution

iv. Escalate the issues / complaints, to department if necessary as

per the escalation matrix defined in discussion with ‘D.E.S

&H.S’

v. Provide feedback to ‘D.E.S &H.S’

vi. Analyze the issue / complaint statistics

vii. Creation of knowledge base on frequently asked questions

(FAQs) to aid the users of the this IT infrastructure

31. Operations and Maintenance: The Bidder shall provide the following services

for Management of all computer training laboratories at designated schools.

The Successful Bidder shall ensure that appropriate System and Processes

are in place for delivering them.

g. Configuration Management

h. Problem Management

i. Performance Management

j. Change Management

k. Help Desk Management

l. Service Level Management

32. MIS Reports: The successful bidder shall provide the MIS reports for all the

devices installed in the computer laboratories in all designated schools in the

state in a prescribed format on a quarterly basis. Whenever required by

‘D.E.S &H.S’, bidder should be able to provide additional reports in a pre-

specified format.

37. Transfer of Assets to Director of Education (Secondary & Higher Secondary)

Maharashtra State, Pune 411 001 at the end of Contract period: The bidder

shall transfer all the assets created under the project to Director of

Education in working condition at a value of Re.1/- .

53

38. Tenders will be accepted only from those who have purchased tender

document of Rs. 25,000/- from the Director of Education (Secondary &

Higher Secondary) Maharashtra State, Pune 411 001. (Download facility

provided.)

39. All disputes will be subjected to Pune Jurisdiction.

40. Quantities required in 1 Computer lab:

A) Computer Hardware items :-

Sr. no. Item Name Estimated Qty. per School

Option-1

(Client-Server)

Option-2 (Shared

Computing)

1 Hardware:

A. Desktop

Computer (High

End)

1 3

B. Desktop

Computer (Low

End)

9 --

C. Access Point -- 12 (4 per desktop/

host PC)

D. Online UPS 1 - As mention in spec.

E. Generator Set 1 - As mention in spec.

F. Dot Matrix

Printer 24 pin 80

col.

1 - As mention in spec.

G. LCD TV 1 - As mention in spec.

H. Web Camera 1 each per node/desktop.

54

2 Local Area Networking

A. Switch 1

3 Internet 1 connection per lab

(B) Software:

Sr.

No.

Item Quantity

1. To provide Text book based Educational

Software.

On all

desktop/Node

2. To provide Computer Education

Software.

On all

desktop/Node

3. Additional educational Software as

mentioned in spec.

On all

desktop/Node

4. School Automation Software (will be

provided by the Government)

On all Host PC

5. Installation of Antivirus for 5 years

License.

1 License each

per desktop /

node

6. Windows 2008 server R2 Operating

system with 5 years online support.

1 License each

per desktop

7. User Client Access License (CAL) 1 License each

per desktop &

node

8. Microsoft Office 2010 Standard

(educational version will be provided by

the department)

1 License each

per

node/desktop

9. Open Office Software Libre supported

version 5 years online support.

1 License each

per

node/desktop

55

(C) Lab Infrastructure :

Sr. No. Item Quantity

1 Computer Tables 1 each per

node/desktop

2 Chairs 2 per

node/desktop

3 Printer Table 1

4 Ceiling Fan 2

5 Exhaust Fan 1

6 Tube light 2

7 Instructor Table 1

8 Instructor Chair 1

9 Electric Sub meter 1

10 Steel cupboard 1

(D) Detail Specifications for Hardware setup :

1. HARDWARE SETUP: Option A: INDEPENDENT DESKTOPS CONNECTED WITH SERVER (High End Computer) IN LOCAL AREA NETWORK as per the Network Diagram (N-I)

Desktop Computer (High End)

A. Key Specifications

Processor Intel® Core i7 2100 / AMD FX 8150 or better.

B. Memory and Storage

RAM 4 GB expandable to 8 GB

Hard Drive Capacity 500 GB

Controller Interface Type SATA

RAM Technology DDR3 RAM

56

C. Key Specifications

ON Board - LAN 10/100/1000 Mbps Gigabit Ethernet controller

I/O Ports 1 PS/2 Keyboard; 1 PS/2 Mouse ; 4 USB (with at least 2 in front); 1 LAN port; 1 VGA port; 1 DVD-D; 2PCI slot ; 1 PCI Express X16 slot ; 1 PCI express X1 slot; Audio ports for microphone and headphone in front

Key Board & Mouse PS/2 Multimedia Keyboard and Optical Mouse with antistatic pad

Color Monitor 15" TFT TCO5 certified

Optical Drive DVD RW (16x or Higher)

Chipset Intel® P67 Express Chipset or AMD 990FX

Operating System Windows 7 Starter Edition plus upgrade preloaded with Media, Windows Logo Certification and Linux

Pre loaded software Norton, McAfee, E-Trust, K-7 Antivirus (Latest Version) for 5 years License.

Cabinet Mini tower

Power Management Screen Blanking, Hard Disk and System Idle Mode in Power On, Set up Password, Power supply SMPS Surge protected.

Desktop Computer (Low End)

A. Key Specifications

Processor Intel® Core i5 / AMD Phenom II X6 1090T or better

B. Memory and Storage

RAM 2 GB




C. Key Specifications

ON Board - LAN 10/100/1000 Mbps Gigabit Ethernet controller

I/O Ports 1 PS/2 Keyboard; 1 PS/2 Mouse ; 4 USB (with at least 2 in front); 1 LAN port; 1 VGA port; 1 DVD-D; 2PCI slot ; 1 PCI Express X16 slot ; 1 PCI express X1 slot; Audio ports for microphone and headphone in front

57




Chipset Intel Q 65 Chipset or better / AMD

Operating System Windows 7 Starter Edition plus upgrade preloaded with Media, Windows Logo Certification.

Pre loaded software Norton, McAfee, E-Trust, K-7 Antivirus (Latest Version) for 5 years License.

Cabinet Mini tower


LAN Diagram (N-I)

2. HARDWARE SETUP:

HOST DESKTOPS CONNECTED WITH SHARED NODES AS PER THE NETWORK DIAGRAM

(i) Detail Specifications for:

Desktop Computer (HOST Computer)

D. Key Specifications

58

Processor Intel® Core i7 2100 / AMD FX 8150 or better

E. Memory and Storage

RAM 8 GB expandable to 32 GB




F. Key Specifications

ON Board – LAN 10/100/1000 Mbps Gigabit Ethernet controller

I/O Ports 1 PS/2 Keyboard; 1 PS/2 Mouse ; 4 USB (with at least 2 in front); 1 LAN port; 1 VGA port; 1 DVD-D; 2 PCI Slots ; 1 PCI Express X16 slot ; 1 PCI express X1 slot; Audio ports for microphone and headphone in front




Chipset Intel® P67 Express Chipset or AMD 990FX

Operating System Windows 2008 server R2 and Linux

Pre-loaded software Symantec, McAfee, E-Trust, K-7 Antivirus (Latest Version) for 5 years License.

Cabinet Should be able to support shared computing based on PCI technology (Full height PCI slot)


Shared Computing Access Point

Screen Resolution (Standard) 1280*1024 and above

Color Depth 16 bit and above

Mouse and Keyboard Ports PS/2

Speaker Ports Yes

i. Allow 4users to share a single host PC through a shared computing PC sharing kit (this includes 1 full height PCI Card, virtualization software, 4 Access points with speaker output, PS/2 mouse & PS/2 keyboard output, XVGA Monitor output and RJ45 connection port).

ii. Each Access point should be standalone equipment and not integrated with

any peripheral like keyboard, monitor or mouse.

iii. Each user should have his/her own display-15” monitor, PS/2 keyboard, PS/2 Mouse and audio output device (headphone).

59

iv. Each user should have its own desktop environment.

v. Solution should support Office suite, Internet and other educational

applications as mentioned in the Tender document.

vi. User experience on virtual terminals should be substantially the same as on host PC (boot time, login experience, responsiveness, mouse, keyboard, application start up and execution), graphics/multimedia, and logout.

vii. Power consumption of each access point should not exceed more than 1/2

watts.

viii. OS to be supported are Windows Server 2003, Windows Server 2008 R-2 and MS Multipoint Server.

ix. Bidder to provide the shared computing PC Sharing kit separately from the

Monitor, Keyboard, Mouse. Each access device should be capable to connect Monitor, Mouse & Keyboard independently.

x. Connectivity between host computer and Shared Computer should be

through CAT6 SFTP cables.

xi. A) The bidder shall have to furnish MAF from OEM for proposed monitor,

desktops, printers, mouse, keyboard who has been supplied in 5000

Govt. schools in India for more than one year. Bidder to provide

necessary document.

B) The bidder shall have to furnish a reference site of OEM of their

proposed shared computing solution being under use for more than

one year in minimum 5000 Govt. schools in India as on the bid

submission date. Bidders to provide necessary documents for this.

Bidder has to provide Manufacturer’s Authorization Form (MAF) from

OEM for above proposed shared computing solution which is in full

use for more than one year in minimum 5000 Govt. schools in India.

C) Bidder Shall have to furnish Manufacturer’s Authorization Form from

OEM for proposed online UPS which is being used in more than 1250

online Installation in similar school project in Maharashtra. Valid

60

documents evidence from school authorities or Govt. Dept. should be

submit.

A. Software

Operating System Windows 2008 server R2+CALS per node + Linux

Anti-Virus The Bidder is responsible to install and maintain this software on the desktops at no extra cost in all schools during the entire project period.

MS Office Suite The MS Office Suite would be procured by the Government separately under PIL program of Microsoft Corporation and would be provided to the Bidder. The Bidder would be responsible to install and maintain this software on the desktops in all schools during the entire project period.

School Management Software

In continuation to earlier Phase 2, School Management Software would be provided by the Directorate at no cost to the Bidder. The Bidder would be responsible to install, maintain and support the SMS on the High End Desktops in all schools during the entire project period at his own cost.

LAN Diagram (N-II)

61

2. Dot Matrix Printer 24 pin 136 Col.

i. Print Head : - 24 Pin ii. Print Mode : - Draft and LQ iii. Print Width : - 136 columns minimum iv. Print Speed : - 300 cps @ 10 cpi in high speed draft mode

250 cps @ 10 cpi in draft mode 80 cps @ 10 cpi in LQ mode

v. Print Method : - Impact dot matrix vi. Paper feed : - Both Friction and Tractor with push or pull

facility. vii. Paper Type : - Cut sheet & Fan-Fold continuous stationary viii. Print head life : - 200 million characters or more or equivalent

number of dots/pin ix. Ribbon life : - Minimum 3 million characters x. MTBF : - 6000 POH xi. Data buffer : - Minimum 64 KB xii. Print attributes : - Bold, Italics, Underline, Wide-font, super and

sub-scripting xiii. Emulation : - EPSON/IBM xiv. Interface : - Parallel & USB

3. LCD TV (colour)

i. Screen size : - Minimum 40 inch ii. Resolution : - 1080 p iii. HDMI ports : - Minimum 3 iv. Refresh Rate : - Min. 120 HZ v. Response time : - minimum 6 ms

4. Generator 3 KVA

Branded Generator Set of ISO 9001/9002 certified, relevant BS & IS standard, diesel driven over head valve engine, single phase 220-250v, 50Hz frequency, monthly fuel will be provided by Bidder. CAPACITY: Based on Shared Computing, Bidder to provide for desired power and backup to run the computer lab & charge the UPS.

5. Online UPS

MANDATORY CERTIFICATION Valid Test certificate obtained from

62

any Govt. approved test/certifying agency. ISO 9001 Series Manufacturer

i. TECHNOLOGY: Microcontroller based IGBT High Frequency Technology. PWM Rectifier with inbuilt APFC & IGBT Charger;

ii. INPUT RANGE: 160-270V iii. OUTPUT VOLTAGE & WAVEFORM: 220/230 +/- 1% PURE SINE WAVE;

I/P & O/P POWER FACTOR: ≥0.98, 0.8; iv. MAINS & BATTERY: Sealed Maintenance Free Battery, v. MAINS & BATTERY ISOLATION With necessary indicators, alarms and

protection; vi. BATTERY MAKE: Exide, Panasonic, Amar Raja, Global Yuasa. vii. I/P & O/P Freq.: 50 Hz +/- 10%, 50Hz +/- 0.1Hz; viii. CREST FACTOR - min. 3:1; ix. TOTAL HARMONIC DISTORTION: < 3%; x. INPUT HARMONIC LEVEL: < 15%; xi. Overall EFFICIENCY: Min. 90% on Full Load; xii. NOISE LEVEL: < 55 db; Cables: With all necessary cables & plug; xiii. Over Load Capacity: 105% to130% for 1 min. above 130% for 10 sec.

with over voltage cut device; xiv. Display type: LCD for input & output parameter; xv. Rack: Suitable metallic rack for housing of SMF batteries

BATTERY BACKUP: Min. 30 minutes on full lab load depending upon shared computing requirement. Bidder Shall have to furnish Manufacturer’s Authorization Form from OEM for proposed online UPS which is being used in more than 1250 online Installation in similar school project in Maharashtra. Valid documents evidence from school authorities or Govt. Dept. should be submit.

6. Web Camera

i. Type: VGA CMOS webcam; ii. Video capture: Up to 1024 x 768 pixels; iii. Still image capture: Up to 1024 x 768 pixels; iv. Frame rate: Up to 30 frames per second; 55° diagonal field of view ; 2

MP video memory ; Imaging Feature: Automatic image adjustment with manual overwrite ;

v. Built-in: Microphone; Omni directional microphone; vi. Misc.: USB 2.0 certified, Windows Hardware Quality Labs (WHQL);

should comply with part 15 of the FCC rules, It may not cause harmful interference; USB Cable, Universal monitor Clip for LCD, CRT, or notebooks; Integrated Software (Complete/ Full with Latest version): One-click video e-mail software, Video broadcasting software, Web album creator software, Dashboard provides access to animated video special effect features and webcam controls; Web camera software etc with guide, Desktop and CRT universal attachment base/ Notebook and

63

LCD universal attachment base.

7. SWITCH

i. 16 Port 10/100/1000 Switch for Networking of 3 Host Computers thru CAT6 cable.

(B) Software:

1) Text Book based Educational Software :

Text Book based Educational Software for Std. V to X on all subject.

i. Software should run on Windows Desktop/Server OS or higher

version.

ii. Software should be on a learning approach and thus can be learned in

observe of teachers by a peer group.

iii. Lessons are interactive, with proper animations and illustrations.

iv. Voice over text/accentuation is with local accent i.e. Marathi.

v. Exploration of concept/tools is there using audio/video/graphics/with

complete streaming.

vi. The software incorporates assessment scheme/exercise on self

evaluation for every chapter of the subject.

vii. The lessons based on modular approach with at least 3 levels.

viii. Educational software should be based on Textbook & Syllabus for Std.

V to Std. X.

ix. Should be able to have a single interface to select a particular class.

x. Should be able to have a simple Icon based navigation for ease of use.

xi. Should be able to have ease of medium of language selection for a

particular module.

xii. The package must be operational in a virtual/shared computing lab

environment.

xiii. Should have a proved install base in Marathi medium government

schools in Maharashtra state.

2) Computer Education Software:

Complete package should have at least 40 hours sitting time.

64

i. Package should be 100% interactive with appropriate animations.

Package

ii. The Package must be in Marathi/English languages separately.

iii. The product should cover educational contents on:

a) Computer Fundamentals,

b) Windows 7 Operating System,

c) MS Word 2010 Processing,

d) MS Excel 2010 Spreadsheet,

e) MS PowerPoint 2010 Presentation,

f) MS Outlook

g) Internet & Browsing.

iv. The narration and interaction should be in the same language the

package is offered and should have inbuilt transcript support apart

from audio in the language it is offered.

v. Package should cover the topics in extensive details for all possible

options under each head.

vi. Package should have self assessment quiz for each lesson covered in

the modules.

vii. The package must be operational on Windows Desktop/Server or

higher versions and it should not require a live Internet connection to

use it.

viii. The package must be operational in a virtual/shared computing lab

environment.

ix. Package should have hands-on exercises with real time scenario and

real time environment experience through out to explain the concepts.

x. Package should allow user specific bookmarks to be saved.

xi. Package should be allow creating multiple users on a single PC

xii. Package should have an inbuilt feature to track the total usage of the

learner and generate report accordingly.

xiii. Should be able to have a single interface to select a particular class.

xiv. Should be able to have a simple Icon based navigation for ease of use.

65

xv. Should be able to have ease of medium of language selection for a

particular module.

xvi. Should have a proved install base in Marathi medium government

schools in Maharashtra state.

3) Antivirus : - Nortorn, McAfee, E-Trust, K7 Antivirus

(LatestVersion) for 5 years License.

4) Office Automation :- Open Office Software

(C) Lab Infrastructure:

1. Furniture & Civil Work: The Bidder shall provide Computer Tables,

Computer Chairs, 1 Printer Table, 1 Instructor Table, 1 Instructor Chair, 2

Ceiling Fan with regulators each, 1 Exhaust Fan, 2 Tube Lights, Vinyl

flooring, painting to each school lab covering room size of 400 sq. ft. area as

per specification mentioned below:

A. Computer Table

600mm x 450mm x 725mm with Sunmica Top having facility for keeping CPU, Monitor and Keyboard (pull out). Monitor should be fixed under the glass tabletop to facilitate the students with good classroom environment as well as to avoid damage.

B. Computer Chair

PVC/Plastic molded without arms rest

C. Printer Table

600mm x 450mm x 725mm with Sunmica Top

D. Instructor Table

600mm x 450mm x 725mm with Sunmica Top

E. Instructor Chair

PVC / Plastic molded with Arm rest

F. Ceiling Fan

ISI & Branded with 48” blades with regulator

G. Tube Lights

ISI & Branded 4ft open type/bracket with electronic choke

66

H. Exhaust Fan

ISI & Branded Standard size

I. Vinyl Flooring

Vinyl Flooring 1.5mm thick 400 sq. ft. area.

J. Painting

Painting with Distemper (5’ X 4' area of wall adjacent to black board should be very smooth and painted with white paint that will be used as projection screen) approximate 1100 sq. ft. area. K. Steel cupboard – minimum size 4 ft X 3 Ft X 1.5 Ft

2. Electrical Fitting:

Electrical Fittings:

As per specs and actual for connecting 3 nos. of PCs and 15 nos of , monitors, printers, projectors, UPS and generator and other electrical fittings to run the 15 computer lab as mention in tender document. Through PVC conduit with copper cable for mains feeder including distribution box and socket boxes (6Amp and 16Amp). Feeder provided with Isolators and MCBs. Electric Sub-meter-10/20 amps, 1 phase/3phase electronic/Analog Approved by Power Dept, Govt. of Maharashtra. Electrical wiring with 1 main MCB before or after Energy meter.

Earthing: Earthing provided with copper plate, and electrode with

copper wire with main switch. The copper plate has been buried at a

depth of 8 ft. in the soil, along with required quantity of salt, sand,

and charcoal filling, after necessary excavation.

The conditioning of electrical power is the sole responsibility of the

Bidder wherever required.

All equipment/appliances/fittings should be ISI/ISO certified.

67

SECTION – IV

Annexure I

(GENERAL INFORMATION - Pre Qualification & Technical Bid)

The company should furnished the following details

1. Name of the Organization :

2. Name of the Owner :

3. Year of Establishment / Incorporation :

4. Nature of the Organization :

{Govt./Public/Private/Partnership/Proprietorship}

5. Registered office Address with phone No., Fax No. and e-mail

6. Website Address

7. Details of EMD furnished Name of the Bank

(Enclose EMD) Amount in Rs. Lakhs

B.P.O./DD/Bank Guarantee

With No. and date

Date upto which valid

(Incase of bank Guarantee)

8. Annual Turn over during the financial years

2008-09, 2009-10 and 2010-11 :

(Rupees in Crores)

9. Previous experience in Computer education

(No.of Govt. High Schools / Govt. run Educational Institutions)

10. Previous Experience in Computer Aided Learning :

(No.of Govt High Schools / Govt. run Educational Institutions)

11. The number of states the bidder has

worked / is working for similar projects:

68

12. Number of projects completed by the bidder :

13. Technical Compliance Text Book based Educational Software:

Sr. No.

SPECIFICATION REQUIRED COMPLIANCE (YES/NO)

Comments

i. Software should run on Windows Desktop/Server OS or

higher version.

ii. Software should be on a learning approach and thus

can be learned in observe of teachers by a peer group.

iii. Lessons are interactive, with proper animations and

illustrations.

iv. Voice over text/accentuation is with local accent i.e.

Marathi.

v. Exploration of concept/tools is there using

audio/video/graphics/with complete streaming.

vi. The software incorporates assessment scheme/exercise

on self evaluation for every chapter of the subject.

vii. The lessons based on modular approach with at least 3

levels.

viii. Educational software should be based on Textbook &

Syllabus for Std. V to Std. X.

ix. Should be able to have a single interface to select a

particular class.

x. Should be able to have a simple Icon based navigation

for ease of use.

xi. Should be able to have ease of medium of language

selection for a particular module.

xii. Software should run on Windows Desktop/Server OS or

higher version.

xiii. The package must be operational in a virtual/shared

computing lab environment.

xiv. Should have a proved install base in Marathi medium

government schools in Maharashtra state.

69

14. Technical Compliance Computer Education Software:

Sr. No.

SPECIFICATION REQUIRED COMPLIANCE (YES/NO)

Comments

i. The Package must be in Marathi/English

languages separately.

ii. The product should cover educational

contents on:

a. Computer Fundamentals,

b. Windows 7 Operating System,

c. MS Word 2010 Processing,

d. MS Excel 2010 Spreadsheet,

e. MS PowerPoint 2010

Presentation,

f. MS Outlook 2010 Emailing

g. Internet & Browsing.

iii. The narration and interaction should be in

the same language the package is offered and

should have inbuilt transcript support apart

from audio in the language it is offered.

iv. Package should cover the topics in extensive

details for all possible options under each

head.

v. Package should have self assessment quiz for

each lesson covered in the modules.

vi. The software package should run on

Windows Desktop/Server OS or higher

version and it should not require a live

Internet connection to use it.

vii. The package must be operational in a

virtual/shared computing lab environment.

70

viii. Complete package should have at least 40

hours sitting time.

ix. Package should be 100% interactive with

appropriate animations.

x. Package should have hands-on exercises with

real time scenario and real time environment

experience through out to explain the

concepts.

xi. Package should allow user specific

bookmarks to be saved.

xii. Package should be allow creating multiple

users

xiii. Package should have an inbuilt feature to

track the total usage of the learner and

generate report accordingly.

xiv. Should be able to have a single interface to

select a particular class.

xv. Should be able to have a simple Icon based

navigation for ease of use.

xvi. Should be able to have ease of medium of

language selection for a particular module.

xvii. Should have a proved install base in Marathi

medium government schools in Maharashtra

state.

B. Any other details in support of your offer :

(Supporting proof to your claim must be submitted)

71

Annexure-II (FORMS AND FORMATS IN TECHNICAL PROPOSAL)

(To be typed on office letter head, signed and submitted in original along with Bid)

Notice No :

To

Director of Education

(Secondary & Higher Secondary)

Central Building, Maharashtra State,

Pune 411 001 Date:

Sir,

I/We hereby submit our bid proposal for the supply of computer hardware,

software and connected accessories and provision of Computer Education services as per

the specifications given in this Tender document of Director of Education (Secondary &

Higher Secondary) Maharashtra State, Pune 411 001 within the time specified and in

accordance with the specification, design and instructions as per Special Terms and

Information as well as Scope of work. We understand and agree that-


Pune 411 001/Government of Maharashtra, while awarding the contract has the right to

alter, add or delete the number of schools under the project without giving any notice or

assigning any reason thereof.


Pune 411 001/Government of Maharashtra will award the contract to only one bidder.

Director of Education (Secondary & Higher Secondary) Maharashtra State, Pune 411

001/Government of Maharashtra may enhance the number of schools under the project at

the same terms and conditions subsequently. Decision of Director of Education

(Secondary & Higher Secondary) Maharashtra State, Pune 411 001/Government of

Maharashtra shall be final and binding.

I/We hereby declare that in the event of award of contract to us, we shall abide by

the above and other terms and conditions of the contract.

Signature of the bidder with seal

72

SECTION – V

FINANCIAL BID FORM Annexure III - FORMS AND FORMATS OF FINANCIAL PROPOSAL

PRICE FORM

(To be returned in original along with the Bid Proposals)

Document No.

I / We declare that we accept the general Terms and Conditions and Special

Terms and Conditions as mentioned in the Tender Document.

I / We declare that the Financial Proposal has been submitted without any

conditions and strictly as per the conditions of the Tender document and I / We

are aware that the Financial Proposal is liable to be rejected if it contains any other

conditions.


73

DECLARATION OF FINANCIAL PROPOSAL (A) Annexure III -A

The following formats needs to be filled and signed in ink along with the financial proposal

Declaration of Financial Proposal – Client Server

(Option 1)

To




Pune - 411 001.

NOTE: Price Quotation for BOOT Option (one for each region)

Sir,

I/We hereby submit our Proposal for _______________ region (write the name of the

region) for the supply of Computer Hardware, Educational Software’s, School Automation

Software and connected accessories and provision of computer education services as per

the Scope of Work given in this Tender document within the time specified and in

accordance with the special Terms and Conditions as well as Scope of work. The rates are

quoted in the prescribed format given below:-

Rate per school valid for the total 5 years (Contract Period)


Details Rate per school for Computer Hardware, Educational Software’s,

School Automation Software and connected accessories and provision

of computer education services as per the Scope of Work for Client

Server (Option 1)

In Figures

(in Rs.)

In Words

74

DECLARATION OF FINANCIAL PROPOSAL (B)

Annexure III -B

The following formats needs to be filled and signed in ink along with the financial proposal

Declaration of Financial Proposal – Shared Computing

(Option 2)

To




Pune - 411 001.

NOTE: Price Quotation for BOOT Option (one for each region)

Sir,

I/We hereby submit our Proposal for _______________ region(write the name of the

region) for the supply of Computer Hardware, Educational Software’s, School Automation

Software and connected accessories and provision of computer education services as per

the Scope of Work given in this Tender document within the time specified and in

accordance with the special Terms and Conditions as well as Scope of work. The rates are

quoted in the prescribed format given below:-

Rate per school valid for the total 5 years (Contract Period)


Details Rate per school for Computer Hardware, Educational Software’s,

School Automation Software and connected accessories and provision

of computer education services as per the Scope of Work for Shared

Computing (Option 2)

In Figures

(in Rs.)

In Words

75

SECTION - VI Annexure-IV

(Bid Security (EMD) Form)

Director of Education (Secondary & Higher Secondary) Maharashtra State, Pune 1.

Ref. No.....

Bid security (EMD) form

(To be issued by a bank scheduled in India and having at least one branch in Pune)

Whereas...................................... (here in after called "the Bidder") has submitted its bid

dated ......(Date) for the execution of ........................ (here in after called "the Bid")

KNOW ALL MEN by these presents that WE ................... of ........................ having

our registered office at ........................ (herein after called the "Bank") are bound unto the

Director of Education (Secondary & Higher Secondary) Maharashtra State, Pune 411 001 in

the sum of ................ for which payment well and truly to be made to the said Director of

Education (Secondary & Higher Secondary) Maharashtra State, Pune 411 001 itself, its

successors and assignees by these presents.

The conditions of these obligations are:

1. If the bidder withdraws its bid during the period of bid validity or

2. If the bidder, having been notified of the acceptance of its bid by the Director of Education

(Secondary & Higher Secondary) Maharashtra State, Pune 411 001 during the period of bid

validity:

a. fails or refuses to execute the contract form if required; or

b. fails or refuses to furnish the performance security, in accordance with the bid

requirement;

We undertake to pay the Director of Education (Secondary & Higher Secondary) Maharashtra

State, Pune 411 001 up to the above amount upon receipt of its first written demand, without the

Director of Education (Secondary & Higher Secondary) Maharashtra State, Pune 411 001 having to

substantiate its demand, provided that in its demand the Director of Education (Secondary &

Higher Secondary) Maharashtra State, Pune 411 001 will note that the amount claimed by it is due

to it, owing to the occurrence of one or all of the conditions, specifying the occurred condition or

conditions.

This guarantee will remain in force up to and including 45 days after the period of the

bid validity, and any demand in respect thereof should reach the Bank not later than the

above date.

Place:

Date:

76

Annexure-V (Performance Security Form)

Director of Education (Secondary & Higher Secondary) Maharashtra State, Pune 1.

Ref. No......

Performance security form

(To be issued by a Bank scheduled in India and having at least one branch in Pune )

To: ..................... (Address of Director of Education (Secondary & Higher Secondary)

Maharashtra State, Pune 411 001)

WHEREAS............................. (Name of Bidder) hereinafter called _the Bidder" has

undertaken, in pursuance of Contract No......... dated, ........ (Date), to supply .............

called "the Contract".

AND WHEREAS it has been stipulated by you in the said Contract that the Bidder shall

furnish you with a Bank Guarantee by a recognized bank for the sum specified therein as security

for compliance with the Supplier's performance obligations in accordance with the Contract.

WHEREAS we have agreed to give the Bidder a Guarantee:

THEREFORE WE hereby affirm that we are Guarantors and responsible to you, on behalf of

the Bidder, up to a total of Rs................... (Rupees..........) and we undertake to pay you, upon your

first written demand declaring the Bidder to be in default under the Contract and without cavil or

argument, any sum or sums within the limit of Rs............... (Amount of

Guarantee) as aforesaid, without your needing to prove or to show grounds or reasons for your

demand or the sum specified therein.

This guarantee is valid until the ......... day of........ (Date)

Place:

Date: Signature of the Bank

and Seal

77

Annexure-VI

(Syllabus )

Syllabus – V to X Textbook based Syllabus

Class V Topic List

V Mathematics

Chapter-1 Numbers

Chapter-2 Operations on Numbers : Addition and Subtraction

Chapter-3 Operations on Numbers : Multiplication and Division

Chapter-4 Unitary Method

Chapter-5 Divisibility

Chapter-6 Profit and Loss

Chapter-7 Measurement of Time

Chapter-8 Equivalent Fractions

Chapter-9 Addition and Subtraction of Fractions

Chapter-10 Multiplication and Division of Fractions

Chapter-11 Geometry : Basic Concepts

Chapter-12 Angel and Triangle

Chapter-13 Roman Numerals

Chapter-14 Decimal Fractions : Introduction

Chapter-15 Decimal Fractions : Addition, Subtraction, Multiplication

Chapter-16 Measurement

Chapter-17 Segment : Measurement and Construction

Chapter-18 Properties and Rectangles and Squares

Chapter-19 Circle

Chapter-20 Perimeter

Chapter-21 Area

Chapter-22 Statistical Data

V Science

Chapter-1 The Human Body - Some Internal Organs

Chapter-2 Digestion of Food

Chapter-3 Food and Diet

Chapter-4 Germs and the Spread of Disease

Chapter-5 Prevention of Disease

Chapter-6 First Aid

Chapter-7 Natural Resources

Chapter-8 Soil Erosion

78

Chapter-9 The Particle Form of Substances

Chapter-10 Some Properties of Substances

Chapter-11 Type of Changes

Chapter-12 Physical Changes

Chapter-13 Chemical Changes

V History and Civics

Chapter-1 Cultural Diversity in India

Chapter-2 Science and Human Life

Chapter-3 The Age of Renaissance in Europe

Chapter-4 The Age of Revolutions

Chapter-5 Advent of the British and Establishment of their Rule

Chapter-6 The National Uprising of 1857

Chapter-7 The Impact of British Rule

Chapter-8 New Ideas : New Vision

Chapter-9 Establishment of the Indian National Congress

Chapter-10 The National Movement Spreads

Chapter-11 The Non-Co-Operations Movement

Chapter-12 Civil Disobedience

Chapter-13 Armed Revolutions

Chapter-14 Quit India'

Chapter-15 Indian National Army

Chapter-16 Indian Wins Freedom

V Civics

Chapter-17 Our Country

Chapter-18 Our Democracy

Chapter-19 Our Constitution

Chapter-20 Our Governance

Chapter-21 Our Duties

V Geography

Chapter-1 Shape of the Earth

Chapter-2 Locating a Place on the Earth

Chapter-3 Local Time and Standard Time

Chapter-4 Map Reading and Field Visits

Chapter-5 The Atmosphere

Chapter-6 Climate

Chapter-7 The Biosphere

Chapter-8 India : Location and Extent

Chapter-9 India : Physical Divisions

Chapter-10 India : Rivers

79

Chapter-11 India : Climate

Chapter-12 India : Water Resources and Marine Wealth

Chapter-13 India : Forest Wealth and Wildlife

Chapter-14 India : Mineral Wealth and Energy Resources

Chapter-15 India : Population and Life of the People

Chapter-16 India : Occupations of the People

Chapter-17 India : Industries

Chapter-18 India : Transport, Communication and Trade

Chapter-19 India : Cities and their Development

Chapter-20 India : Tourism

Chapter-21 India : The Problem of Pollution

V English

Chapter-1 Alphabetical Order

Chapter-2 Prepositions

Chapter-3 Noun

Chapter-4 Conjunction

Chapter-5 Nouns and Gender

Chapter-6 Tense

Chapter-7 Use of A, An, The

Chapter-8 Countable and Uncountable Nouns

Chapter-9 Clock and the Time

Chapter-10 Pronoun

Chapter-11 Day - Week - Month -Year

Chapter-12 Adjectives

Chapter-13 Question Words

Chapter-14 Punctuation

Chapter-15 Verbs

Chapter-16 Commands

Class VI Topic List

VIth Mathematics

Part – I

Chapter-1 Divisibility

Chapter-2 Order of Operations and the Use of Brackets

Chapter-3 The Use of Letters in Place of Numbers

Chapter-4 Points, Line, Plane

Chapter-5 Angle

Chapter-6 Pairs of Angles

Chapter-7 Natural Numbers and Whole Numbers

Chapter-8 Indices

80

Chapter-9 Squares and Square Roots

Chapter-10 Decimal Fractions - Divisions

Chapter-11 Ratio and Proportion


Chapter-13 Perimeter

Part - II

Chapter-14 Integers

Chapter-15 Algebraic Expressions

Chapter-16 Addition and Subtraction of Algebraic Expressions

Chapter-17 Equations with One Variable

Chapter-18 Percentage

Chapter-19 Simple Interest

Chapter-20 Triangles and Types of Triangles

Chapter-21 Properties of Triangles

Chapter-22 Geometric Constructions

Chapter-23 Bar Graphs

Chapter-24 Area

Chapter-25 Volume

Chapter-26 Circle

VI Science

Chapter-1 Characteristics of Living Things

Chapter-2 Classification of Living Things

Chapter-3 Parts of Plants and their Structure

Chapter-4 Measurement

Chapter-5 Estimates of Measurements

Chapter-6 Force

Chapter-7 Motion and Types of Motion

Chapter-8 Simple Machines

Chapter-9 Work and Energy

Chapter-10 Methods of Separating Substances

Chapter-11 Organ Systems

Chapter-12 Our Earth and its Special Features

Chapter-13 Our Environment

Chapter-14 Social Environment

VI History

Chapter-1 The Need of History

Chapter-2 Source of History

Chapter-3 The Life of the Ancient Man

Chapter-4 The Harappa Civilization

Chapter-5 Life in the Harappa Period

Chapter-6 The Vedic Civilization

81

Chapter-7 Life in the Vedic Period

Chapter-8 New Religious Trends

Chapter-9 Mahajanapadas

Chapter-10 India during the Maurya Period

Chapter-11 Ancient Kingdoms of the North

Chapter-12 Ancient Kingdoms of the South

Chapter-13 India : Cultural

Chapter-14 Ancient India and the World

VI Civics

Chapter-1 Our Social Life

Chapter-2 The Gram Panchayat

Chapter-3 The Panchayat Samiti

Chapter-4 The Zilla Parishad

Chapter-5 The Municipal Council

Chapter-6 The Municipal Corporation

Chapter-7 Importance of Local Government Bodies

Chapter-8 Our Participation

VI Geography

Chapter-1 The Solar System

Chapter-2 Motions of the Earth and their Effects

Chapter-3 Seasons

Chapter-4 Local Time and International Date Line

Chapter-5 Scale of a Map and Field Visit

Chapter-6 Air Temperature

Chapter-7 Air Pressure

Chapter-8 Winds

Chapter-9 Rain

Chapter-10 Biosphere

Chapter-11 Natural Regions

Chapter-12 The World - An Introduction

Chapter-13 Asia : Physical

Chapter-14 Asia : Resources

Chapter-15 Israel

Chapter-16 Saudi Arabia

Chapter-17 Malaysia

Chapter-18 Japan

Chapter-19 Sri Lanka

VI English

Chapter-1 Noun

Chapter-2 Simple Present Tense

Chapter-3 Pronouns

82

Chapter-4 Simple Past Tense

Chapter-5 Use of A, An, The

Chapter-6 Synonyms


Chapter-8 Use of Commas


Chapter-10 Use of Between / Among

Chapter-11 Adverbs


Chapter-13 The Use of Am/Is/Are

Chapter-14 Use of Have/Has

Chapter-15 Conjunctions

Chapter-16 Homonyms

Class VII Topic List

VII Mathematics

PART - ONE

Chapter-1 Properties of Triangles


Chapter-3 Indices

Chapter-4 Averages

Chapter-5 Variation

Chapter-6 Theorem of Pythagoras

Chapter-7 Product of Algebraic Expressions

Chapter-8 Construction of Triangles

Chapter-9 Quadrilaterals

Chapter-10 Equations in One Variable

Chapter-11 Simple Interest

Chapter-12 Rational Numbers (Miscellaneous Problems : Set 1)

PART - TWO

Chapter-13 Operations on Rational Numbers


Chapter-15 Congruence

Chapter-16 Types of Quadrilaterals

Chapter-17 Area

Chapter-18 Identity

Chapter-19 Factors of Algebraic Expressions

Chapter-20 Joint Bar Graphs

Chapter-21 Volume and Surface Area

Chapter-22 Circle

83

Chapter-23 Construction of Quadrilaterals (Miscellaneous Problems : Set 2)

VII Science

Chapter-1 Natural Resources

Chapter-2 Water - A Natural Resources

Chapter-3 Propagation of Light

Chapter-4 Transmission of Heat

Chapter-5 Effects of Heat

Chapter-6 The Organization of Living Things

Chapter-7 Reproduction in Living Things

Chapter-8 Circulation of Blood

Chapter-9 Classification of Substances

Chapter-10 Sound - Production of Sound

Chapter-11 Propagation of Sound

Chapter-12 Electric Charge

Chapter-13 Food and Nutrition

Chapter-14 Food and Protection of Food

Chapter-15 Health and Disease

Chapter-16 Control and Co-ordination

Chapter-17 Acids, Bases and Salts

Chapter-18 Properties of Water

VII History

Chapter-1 India and the World

Chapter-2 The Rise of Regional Powers

Chapter-3 Economics, Social and Cultural Life

Chapter-4 The Sultanate of Delhi

Chapter-5 The Vijaynagar and Bahamani Kingdoms

Chapter-6 Religious Synthesis

Chapter-7 The Foundations and Expansion of the Mughal Power

Chapter-8 The Expansion of the Mughal Power

Chapter-9 The Creation of the New Centres of Power

Chapter-10 Social Life during the Mughal Period

Chapter-11 Maharashtra before the Times of Shivaji Maharaj

Chapter-12 The Foundation of the Swaraj

Chapter-13 Conflict with the Mughals

Chapter-14 The Administration of the Swaraj

Chapter-15 A People's King

Chapter-16 The Maratha War of Independence

Chapter-17 The Expansion of the Maratha Power

Chapter-18 The Third Battle of Power

Chapter-19 The Pillars of the Maratha Power

84

VII Civics

Chapter-1 The Constitution of India

Chapter-2 Preamble to the Constitution

Chapter-3 Fundamental Rights and Duties of Citizens

Chapter-4 Directive Principles of the Constitution

Chapter-5 Indian Democracy

Chapter-6 Union Government - The Legislature

Chapter-7 Union Government - The Executive and The Judiciary

Chapter-8 The State Government

VII Geography

Chapter-1 The Universe

Chapter-2 The Sun, the Earth and the Moon

Chapter-3 The Map

Chapter-4 Field Visit

Chapter-5 Hydrosphere

Chapter-6 Ocean Floor Relief and Oceanic Oozes

Chapter-7 Temperature and Salinity of Ocean Waters

Chapter-8 Movements of Ocean Water

Chapter-9 Human Occupations

Chapter-10 Population

Chapter-11 The Continent of Africa

Chapter-12 The Continent of North America

Chapter-13 The Continent of South America (Lesson for Self-Study)

Chapter-14 United States of America

Chapter-15 Brazil

Chapter-16 Egypt

Chapter-17 Tanzania

Chapter-18 South Africa (Lesson for Self-Study)

VII English

Chapter-1 Nouns

Chapter-2 Present Perfect Tense

Chapter-3 Pronouns


Chapter-5 Can

Chapter-6 Synonyms

Chapter-7 How Much - How Many

Chapter-8 Time

Chapter-9 Adjectives and Adverbs

Chapter-10 Adverbs

Chapter-11 Opposites


85

Chapter-13 Exclamation

Chapter-14 May and Might

Chapter-15 There is - There are

Chapter-16 Should

Class VIII Topic List

VIII Mathematics

Part - I


Chapter-2 Irrational and Real Numbers

Chapter-3 Parallel Lines


Chapter-5 The Circle

Chapter-6 Area

Chapter-7 The Circumference And Area of a Circle

Chapter-8 Statistics

Chapter-9 Variation and Proportion

Chapter-10 Identities

Chapter-11 Equations in One Variable (Miscellaneous Exercise 1)

Part - II

Chapter-12 Cubes and Cube Roots

Chapter-13 Indices

Chapter-14 Construction of Quadrilaterals

Chapter-15 The Arc of a Circle

Chapter-16 Joint Bar Graphs

Chapter-17 Compound Interest

Chapter-18 Polynomials

Chapter-19 Discount and Commission

Chapter-20 Volume and Surface Area

Chapter-21 Division of Polynomials

Chapter-22 Factors of Polynomials (Miscellaneous Exercise 2)

VIII Science

Chapter-1 Stars and Our Solar System

Chapter-2 Biological Diversity

Chapter-3 Atmospheric Pressure

Chapter-4 Magnetism

Chapter-5 The structure of an atom

Chapter-6 Chemical reactions and their types

Chapter-7 The structure of a cell and microorganism

Chapter-8 Diseases

86

Chapter-9 Reflection of light

Chapter-10 Sources of Energy

Chapter-11 Electric Current

Chapter-12 Properties of substances

Chapter-13 Metals and Non Metals

Chapter-14 Carbon and Carbon compounds

Chapter-15 Air

Chapter-16 Soil

Chapter-17 Agriculture

Chapter-18 Animal Husbandry

VIII History

Chapter-1 The Age of Renaissance

Chapter-2 The Age of revolutions

Chapter-3 The foundation and expansion of the British rule in India

Chapter-4 The effects of the British rule in India

Chapter-5 The National uprising of 1857

Chapter-6 Renaissance in India

Chapter-7 Laying the foundation of the freedom Struggle

Chapter-8 The Struggle for Swaraj

Chapter-9 The Non Co-operation phase

Chapter-10 The civil Disobedience Movement

Chapter-11 The quit India Movement

Chapter-12 The revolutionary movement

Chapter-13 Indian national army

Chapter-14 The struggle for social equality

Chapter-15 India wins Independence

Chapter-16 Fulfillment of the freedom struggle

VIII Civics

Chapter-1 Foreign Policy

Chapter-2 India`s Foreign Policy

Chapter-3 India`s Defense System

Chapter-4 United Nations

Chapter-5 The Functions of United Nations

Chapter-6 International co-operation and Development

Chapter-7 Human Rights

VIII Geography

Chapter-1 Soaring into Space

Chapter-2 Practical Geography

Chapter-3 Field Visit and Report Writing

Chapter-4 Interior of the Earth

Chapter-5 Slow Earth Movements

87

Chapter-6 Rapid Earth Movements

Chapter-7 Rocks and Rocks Types

Chapter-8 Weathering and Soils

Chapter-9 Agents of Erosion - 1

Chapter-10 Agents of Erosion - 2

Chapter-11 Man and Natural Environment

Chapter-12 Human Settlements

Chapter-13 Primary Occupations

Chapter-14 Secondary and Tertiary Occupations

Chapter-15 The Continent of Antarctica

Chapter-16 The Continent of Australia

Chapter-17 The Continent of Europe (A Lesson for Self-Study)

Chapter-18 Germany

Chapter-19 Italy

VIII English

Chapter-1 Nouns

Chapter-2 Adverbs

Chapter-3 Collective Nouns

Chapter-4 Conjunctions

Chapter-5 Verbs

Chapter-6 Pronouns

Chapter-7 Simple Present Tense

Chapter-8 Infinitive and Gerund


Chapter-10 Articles


Chapter-12 Active - Passive Voice


Chapter-14 Degree of Comparison

Chapter-15 Comparison of Adjectives

Chapter-16 Remove Too


Class IX Topic List

IX Algebra

Chapter-1 Seats

Chapter-2 Real Numbers

Chapter-3 Algebraic Expressions

Chapter-4 Linear Equations in Two Variables

Chapter-5 Graphs

88

Chapter-6 Ratio, Preposition and variation

Chapter-7 Statistics

IX Geometry

Chapter-1 Line & Angles

Chapter-2 Triangles

Chapter-3 Congruence of Triangles

Chapter-4 Circle


Chapter-6 Co--ordinate Geometry

Chapter-7 Geometric Construction

Chapter-8 Trigonometry

Chapter-9 Mensuration

IX Science

Chapter-1 World of Matter

Chapter-2 Understanding Matter

Chapter-3 Inside the Atom

Chapter-4 Counting Matter

Chapter-5 Cell: The unit of life

Chapter-6 Life : Simplex & Complex

Chapter-7 Life around you

Chapter-8 Highway to health

Chapter-9 Quality food, Quality Life

Chapter-10 Moving Objects

Chapter-11 The law of motions

Chapter-12 The pull of the earth

Chapter-13 Why Bodies Float

Chapter-14 Energy: The Driving Force

Chapter-15 The Music Of Sound

IX History

Chapter-1 Pre-historic Period

Chapter-2 Egyptian Civilization

Chapter-3 Ancient Indian Civilization

Chapter-4 Greek Civilization

Chapter-5 Contribution of Arabs

Chapter-6 Feudalism in Medieval Europe

Chapter-7 Europe During the Medieval Age

Chapter-8 The Geographical Discoveries

Chapter-9 The Reformation

Chapter-10 The Renaissance

IX Civics

Chapter-1 Civics

89

Chapter-2 Citizenship

Chapter-3 Fundamental rights and duties

Chapter-4 Directive principles of state policy

Chapter-5 Democracy

IX Geography

Chapter-1 India : Location and Extent

Chapter-2 Physiographic Divisions

Chapter-3 River Systems

Chapter-4 Ocean and Lakes

Chapter-5 Climate

Chapter-6 Soils

Chapter-7 Natural Vegetation, Wild Animals and Birds

Chapter-8 Elements of Map

Chapter-9 Field Study

IX Environment Science

Chapter-1 Understanding Ecosystem

Chapter-2 Degradation and Destruction of ecosystem

Chapter-3 Depletion of Natural Resources

Chapter-4 Conservation of Natural Resources

Chapter-5 Generation of waste

Chapter-6 Management of Waste

Chapter-7 Environmental values and human rights

Chapter-8 Health of women and children and the environment

IX Economics

Chapter-1 Understanding an Economy

Chapter-2 Main characteristics of Economy

Chapter-3 Basic problem of an Economy

Chapter-4 Solutions to basic Economics Problem

Chapter-5 Mixed Economy in India

Chapter-6 Sect oral Distribution of Indian Economy

Chapter-7 Disaster and Disaster Management

Chapter-8 The effects of Disasters

Chapter-9 Role of Government and Non-Government organizations in Disaster Management

IX English

Chapter-1 Modal Auxiliaries

Chapter-2 Question Tag

Chapter-3 Word Formation

Chapter-4 Degrees of comparison

Chapter-5 The Sentence - Types

Chapter-6 Passive Voice

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Chapter-7 Punctuation

Chapter-8 Reported Speech

Chapter-9 Tenses

Chapter-10 Non Finites

Chapter-11 Articles

Chapter-12 Preposition

Class X Topic List

X Algebra

Chapter 1 Arithmetic Progression and Geometric Progression

Chapter 2 Quadratic Equation

Chapter 3 Linear Equations in two variables

Chapter 4 Probability

Chapter 5 Statistics – I

Chapter 6 Statistics – II

X Geometry

Chapter 1 Similarity

Chapter 2 Circle

Chapter 3 Geometric Constructions

Chapter 4 Trigonometry

Chapter 5 Co-ordinate Geometry

Chapter 6 Mensuration

X Science

Chapter 1 School of Elements

Chapter 2 The magic of Chemical Reactions

Chapter 3 The Acid Base Chemistry

Chapter 4 The Electric Spark

Chapter 5 All about Electromagnetism

Chapter 6 Wonders of Light - Part I

Chapter 7 Wonders of Light – Part II

Chapter 8 Understanding Metals and Non-metals

Chapter 9 Amazing World of Carbon Compounds

Chapter 10 Life’s Internal Secrets

Chapter 11 The Regulators of Life

Chapter 12 The Life Cycle

Chapter 13 Mapping our Genes

X History

Chapter 1 American war of independence

Chapter 2 French Revolution

Chapter 3 Industrial Revolution

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Chapter 4 Western Imperialism

Chapter 5 World War I

Chapter 6 Russian Revolution

Chapter 7 Rise of Dictatorship in Europe

Chapter 8 World War II

Chapter 9 Emancipation of Asia and Africa

Chapter 10 International Organizations

Chapter 11 World after World War II

X Civics

Chapter 1 Union Legislature

Chapter 2 Union Executive

Chapter 3 Judiciary

Chapter 4 Urban Local Government

Chapter 5 Rural Local Government : Panchayati Raj

X Geography

Chapter 1 India : Resources

Chapter 2 Human Resources

Chapter 3 Water Resources

Chapter 4 Forest Resources

Chapter 5 Land Resources : Land Use

Chapter 6 Characteristics of Agriculture

Chapter 7 Animal Resources

Chapter 8 Mineral Resources

Chapter 9 Energy Resources

Chapter 10 Industries

Chapter 11 (A) Transport Routes

Chapter 11 (B) Communication and Trade

Chapter 12 Practical Geography

X Environmental Science

Chapter 1 Pollution : Sources and Types

Chapter 2 Effects of Pollution

Chapter 3 Abatement and Control of Pollution

Chapter 4 Resettlement and Rehabilitation

Chapter 5 Natural Resources : Productivity, its Decline and Impacts

Chapter 6 Energy : Sources and Crisis

Chapter 7 Conservation : Water and Soil

Chapter 8 Grasslands, Forests and Wildlife

Chapter 9 Conservation : Ocean Resources

Chapter 10 Technology, Sustainable Use of Resources and Conservation

Chapter 11 Communities and Conservation

X Economics

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Chapter 1 Economic Development

Chapter 2 Meaning and Cause of Inflation

Chapter 3 Effects, Trends and Control of Inflation

Chapter 4 Consumer Protection

Chapter 5 Public Distribution System

Chapter 6 New Economic Policy

Chapter 7 World Trade Organization

X English

Chapter 1 The Sentence - Questions

Chapter 2 Prepositions

Chapter 3 The Sentence - Imperatives

Chapter 4 Reported Speech

Chapter 5 The Sentence — Exclamations

Chapter 6 Passive Voice

Chapter 7 Present Perfect Tense

Chapter 8 Modal Auxiliaries

Chapter 9 Present Perfect Continuous Tense

Chapter 10 Non-finities

Chapter 11 Simple Future Tense

Chapter 12 Degrees of Comparison

Chapter 13 Future Continuous Tense

Chapter 14 Word Formation

Chapter 15 Articles

Chapter 16 Punctuation

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Syllabus – Computer Education & Additional Educational Softwares

Computer Basics Tutor

Chapter 1 Introduction to Computer

Topic 1: What is a Computer? Topic 2: History of Computer Topic 3: Classification of Computers Topic 4: Human brain vs. Computer

Chapter 2 Basic parts of a Computer

Topic 1: Computer Hardware Topic 2: Computer Software Topic 3: Central Processing Unit Topic 4: RAM Topic 5: ROM Topic 6: Input Devices Topic 7: Output Devices

Chapter 3 Computer Memory

Topic 1: What is a Memory? Topic 2: Memory Measurement Topic 3: Storage Devices

Chapter 4 Types of Software

Topic 1: Booting Process Topic 2: System Software Topic 3: Application Software Topic 4: Operating System Topic 5: Program & Programming Topic 6: Programming Languages Topic 7: Various Application Software

MS Word

Chapter 1 Introduction to MS-Word 2010

Topic 1: Understanding Word Processor Basics Topic 2: About Office Genuine Advantage (OGA) Topic 3: Getting Started with MS-Word 2010 Topic 4: What is new in Word 2010? Topic 5: Components of Work Area Topic 6: Using help

Chapter 2 Working with Documents

Topic 1: Opening a blank and existing document

Topic 2: Entering and editing text

Topic 3: Saving and closing a document

Topic 4: Using the Clipboard

Topic 5: Working with Fonts

Topic 6: Using the mini tool bar

Topic 7: Paragraph Alignment and Line Spacing

Topic 8: Paragraph Borders and Shading

Topic 9: Working with Hyperlinks

Topic 10: Finding and Replacing Text

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Topic 11: Printing a document

Chapter 3 Formatting a Document

Topic 1: Styling a Document Topic 2: Bullets and Numbering Topic 3: Inserting Headers and Footers Topic 4: Adding Graphics to a Document Topic 5: Working with Tables Topic 6: Defining Document Setting Topic 7: Document Views

Chapter 4 Advanced Formatting Techniques

Topic 1: Using the Font Dialog Box Topic 2: Creating New Styles Topic 3: Object Grouping and Rotation Topic 4: Creating Multilevel Lists Topic 5: Setting Tab Stops Topic 6: Applying Water Mark Topic 7: Page Colors and Borders Topic 8: Header and Footer Toolbar

Chapter 5 Publishing Documents

Topic 1: Creating Table of Contents Topic 2: Setting up Notes Topic 3: Creating Citation and Bibliography Topic 4: Adding Captions and Table of Figures Topic 5: Cross References and Index Topic 6: Adding Table of Authorities Topic 7: Reviewing Documents Topic 8: Protecting Documents

Chapter 6 Advanced Features

Topic 1: Creating a Blog Page Topic 2: Mail Merge Topic 3: Working with Forms Topic 4: Working with Macros

Safe Use of Internet

Chapter 1 Basic of Internet

Topic 1: Introduction to Internet Topic 2: How Internet works? Topic 3: Benefits of internet

Chapter 2 Uses of Internets

Topic 1: Information Search Topic 2: Net Banking Topic 3: Email Topic 4: Paying Bills Topic 5: Online booking

Chapter 3: Hacking and Internet Crimes

Topic 1: Introduction. Topic 2: Cyber-safety Threats Topic 3: What is hacking? Topic 4: Types of Hackers Topic 5: Misuse of internet Topic 6: How Virus/ hackers attacks your system

Chapter 4 Topic 1: Antivirus

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Safe uses Topic 2: Firewall security Topic 3: E-mail, Bank account password protection Topic 4: Staying Safe while Browsing

Spoken English Tutor Syllabus

Chapter 1 Very Easy Talk & Very Easy Vocabulary

Topic 1: Meeting People Topic 2: Getting to Know People Topic 3: Daily Routine Topic 4: Invitation & Request Topic 5: Going to Town Topic 6: Making a Journey Topic 7: Describing a Place Topic 8: Describing People Topic 9: How People Feel

Chapter 2 Easy Talk

Topic 1: Saying Hello Topic 2: Going to the City Topic 3: Bare Necessities Topic 4: Telephoning Topic 5: But’s and If’s Topic 6: Making Plans Topic 7: Being Sorry Topic 8: Inquiring & Complaining

Chapter 3 Extempore Questions

Topic 1: Hatch, Match & Detach Topic 2: What Makes a House, a Home? Topic 3: Education and Culture Topic 4: Friends, Mobile, and Canteen Topic 5: Taking a Break Topic 6: Goals and Dreams Topic 7: We Are What We Think Topic 8: The Rich, The Poor, and The Ugly Topic 9: Driving Home a Point Topic 10: Annoy/ Scare the Hell Out of Me

Chapter 4 Business Communication

Topic 1: Formal and Social Introduction Topic 2: Group Discussion Topic 3: Interview Skills Topic 4: Presentation Skills Topic 5: BPO and Call Centre Topic 6: Body Language Topic 7: Gentleman

Chapter 5

Mastering

Grammar

Topic 1: Word Order and Sentences Topic 2: Parts of Speech Topic 3: Noun Topic 4: Adjective Topic 5: Pronoun Topic 6: Verb

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Topic 7: Active and Passive Voice Topic 8: Adverb Topic9: Preposition Topic 10: Conjunction Topic 11: Interjection Topic 12: Question Tag

Cyberlaws Tutor Syllabus

Chapter 1 Introduction to Cyber Crime

Topic 1: What is a Cyber Crime? Topic 2: Types of Cyber Crimes Topic 3: General Tips while using the Internet

Chapter 2 Introduction to Cyber Laws

Topic 1: Emergence of Cyber Space Topic 2: What are Cyber Laws Topic 3: Importance of cyber law Topic 4: Advantages of Cyber Laws

Chapter 3 Legal Aspects of Cyber Laws

Topic 1: Models for Jurisdictional Analysis Topic 2: Cyber Ethics Topic 3: Digital Signatures Topic 4: Electronic Governance Topic 5: Penalties and Adjudication Topic 6: Piracy
