Ten reasons why to choose a motorhome

TO Information Version 06/13 Page 2 of 12

Ten reasons why to choose a motorhome 1. ONE simple vehicle floor plan choice:

All vehicles are 4-Berth models and guaranteed 2013-2015 (1st registration 2012-2014)

Day: Night:

Note: Floorplans are for illustrational purposes only, not guaranteed and will vary 2. Simple more inclusive flex rates incl. mileage, conv. kits, prep fee, taxes & VIP-insurance Very few add-ons assure a simple selling process 3. Optional Satellite Navigation System (GPS) & WiFi hotspot available 4. Attractive one-way rentals between 6 locations 5. Every unit is equipped with large permanent fixed rear- & front cab-over bed that sleep 4 PAX

maximum; tether anker for child seat installation & cab-over child safety net 6. All vehicles offer an awning, generator & spacious outside storage (ex. for suitcases with one-

way rentals) with a built in camping table and a dry bath with a large fresh water tank 7. Complementary airport & airport hotel shuttle 8. Personal vehicle orientation provided by multilingual staff 9. 24-hour emergency assistance 10. , a very well-known & recognized global brand of the publically held


THE STATIONS

Head Office for reservations, information and marketing:

Britz USA 28404 Roadside Drive

Agoura Hills, CA 91301 USA Tel. 1 (818) 865-2925 Fax 1 (818) 991-2744

E-mail general/reservations: [email protected] E-mail accounting: [email protected] Web page1: http://www.britz-usa.com

Pick up & drop off hubs:

LAX: Los Angeles

SFO: San Francisco LAS: Las Vegas

DEN: Denver NYC: New York MCO: Orlando

1 online before August 1, 2013

New York

mailto:[email protected]


http://www.britz-usa.com/


STATION ADDRESS LISTING LAX (Los Angeles) Transfer & distances to/from Britz station to:

Britz USA c/o Road Bear RV Los Angeles Intl. Airport (LAX) & -hotels (40 miles; free transfer) 28404 Roadside Drive Marina Del Rey / Venice (30 miles; no transfer) Agoura Hills CA 91301 Santa Monica (25 miles; no transfer) Tel: 1 (818) 865-2925 Downtown Los Angeles (35 miles; no transfer) Toll free: 1-866-527-6876 Burbank Airport (35 miles; no transfer) Fax: 1 (818) 991-2744 Anaheim/Disneyland (70 miles; no transfer) Email: [email protected] ->take Hertz/Avis/Budget rental car one-way from/to Thousand Oaks

Local sales tax: 9.00% SFO (San Francisco) San Francisco Intl. Airport (SFO) & -hotels (25 miles; free transfer or use

847 Industrial Parkway West BART train $ 10.00/PP; 75 min in case of late arrival or early departure) Hayward, CA 94544 Oakland Airport (OAK) & -hotels (15 miles; free transfer) Tel: 1 (510) 247-1119 Downtown SFO (30 miles; no transfer); use BART train ($ 5.00/PP; 35 min.) Toll free: 1-866-249-1119 to BART station South Hayward (2 miles; free transfer).

Local sales tax: 9.00% http://www.bart.gov/schedules/byline.aspx - select Fremont Daly City LAS (Las Vegas) Las Vegas Intl. Airport (LAS) & -hotels (5 miles; free transfer)

4730 Boulder Highway Strip (5-15 miles depending on location; free transfer) Las Vegas, NV 89121 Downtown Las Vegas (7 miles; no transfer)

Tel: 1 (702) 453-1109 Toll free: 1-866-303-1057

Local sales tax: 8.10% DEN (Denver) Denver Intl. Airport (DEN) & - hotels (20 miles; free transfer) 7685 Dahlia Street Downtown Denver (15 miles; no transfer)

Commerce City, CO 80022 Tel: 1 (720) 570-1100 Toll free: 1-866-457-1100

Local sales tax: 4.75% CO Road Safety Fee: $ 2.00/day ($ 90.00 max.) NYC (New York) Newark Airport (EWR) & - hotels (35 miles; free transfer) 42 State Route 36 E JFK- or La Guardia airports (60 miles; no transfer!) Middletown, NJ 07748 Downtown Manhattan (50 miles; no transfer!)

Tel: 1 (732) 495-0959 NJ TRANSIT train station (3 miles; free transfer); train directly to: Toll free: 1-866-787-3682 EWR airport ($ 12.50/PP ; 50 min)

Local sales tax: 7.00% Manhattan ($ 14.50/PP ; 75 min.) New Jersey Domestic Security Fee: Manhattan to JFK: Subway to Howard Beach ($ 3.00/PP) or LIRR $ 5.00/day ($ 140.00 max.) train to Jamaica Station ($ 2.50-8.25/PP); then Air Tram ($ 5.00/PP) MCO (Orlando) Orlando Intl. Airport (MCO) & -hotels (6 miles; free transfer) 7276 Narcoossee Road Sanford International airport (30 miles; no transfer) Orlando, FL 32822 Disneyworld- or Disneyworld hotel (23 miles; no transfer) Tel: 1 (407) 384-9241 International Drive (15 miles; no transfer) Toll free: 1-855-926-8727

Local sales tax: 6.50%

For transfer shuttle details please refer to page 10.


http://www.bart.gov/schedules/byline.aspx


VEHICLE SPECIFICATION CHART

4-Berth model Specifications Class C non-slide

Fleet age Rental Fleet model year 1

st registration

2013-2015 2012-2014

Passenger capacities Seat belts Sleeps up Suggested occupancy

4 4 4

Chassis equipment Engine Transmission Cruise control AM/FM CD player / MP3 port Dash AC

V8/V10 automatic

yes yes yes yes

RV equipment Stove burner Microwave Oven Fridge Freezer Furnace 110 V hookup Roof A/C Shower inside Shower outside Hot water Sink Flush toilet Generator Awning Backup cam TV / DVD Slide-out Hitch Bike carrier possible Camping table Cab-over child safety net Child seat tether anker

2 yes no

2-way yes yes yes yes yes no yes yes yes yes yes no no no yes yes yes yes 1

Measurements Exterior length range (cannot be requested)

Exterior width w/o mirror Exterior height incl. AC Interior height (max.) Cab-over bed Rear bed

21-28 ft ; 6.5-8.5 meter 100” ; 254 cm 11’2” ; 340 cm 6’10” ; 208 cm

96”x57” ; 244x145 cm 80”x56” ; 203x142 cm

Tank dimensions Fuel tank gallon / liter Gas mileage mpg ; Liter/100km Fresh water gallon / liter Grey water gallon / liter Black water gallon / liter

40 / 150 7-10 ; 25-35

56 / 210 28 / 106 22 / 83

ALL MEASUREMENTS ARE APPROXIMATE, NOT GUARANTEED AND SPECS MAY CHANGE ANY TIME WITHOUT PRIOR NOTICE!


CONFIDENTIAL INTERNATIONAL & DOMESTIC VALUE NET RATES 2014/15 in US$/night (Version 06/13; rates are valid with booking date starting 08/01/13 until 03/29/15; vehicle pick up date starting 11/01/13)

Value Rate (VR) requires a 7-night minimum hire, is per night (ex. Saturday to Saturday are 7 nights). The pick-up date determines the VR for the entire rental for up to 35 nights. Starting the 36

th night the VR resets to the VR of that date going forward to the 70

th night, then resets

again. VRs are based on fleet capacity & availability by location. The more capacity the lower the VR level, meaning early bookings benefit from a lower VR. 64 rate option levels range from value A1 to H8. The first letter of the Value Level represents the vertical column number on the left. The second digit represents the horizontal row along the top. Flex Value Rate D3 would be 4 down and 3 to the right representing USD 168.00. No later than Sunday (PST), updated VRs are published for the next business day at http://to.britz-usa.com.

VALUE RATE (VR) INCLUDES: VALUE 1 2 3 4 5 6 7 8

- 125 miles per day A

- Prep Fee B

- Transfers C

- Conv. Kits for up to 4 PAX D

- VIP insurance (see 2014 T&C) E

- Sales Tax F

G

H

Extra mileage charges: US$ 0.45 plus local tax at drop off Burning Man Surcharge (BMS): $ 700.00 per rental for ALL SFO pick up between 08/20/14-08/25/14 - no exemptions! One-Way Fee (OW): One-Way Specials: DEN/LAS to LAS/LAX/SFO no OW with pick up starting 04/01/14 and latest drop off 05/31/14 MCO/NYC to LAS/LAX/SFO no OW with pick up starting 04/01/14 and latest drop off 07/07/14 LAS/LAX/SFO to DEN no OW with pick up from 07/15/14-08/15/14 DEN/LAS/LAX/NYC to LAS/SFO no OW with pick up from 10/01/14-10/31/14 DEN/LAS/LAX/NYC/SFO to MCO no OW pick up from 10/01/14-11/30/14 Sunpass Transponder (SPT): $ 5.00/night (max. $ 50.00 per booking ; available with MCO pick up only) Camping Table & Chairs (CTC): $ 9.00 per camping chair; no BBQs, child seats or bikes available GPS System (GPS) rental: $ 70.00 per rental WiFi hotspot (WiFi) rental: $ 125.00 incl. 1GB data (expires after 30 days) ; connects up to 5 WiFi enabled devices (available starting 04/01/14) Fees may change at any time and without prior notice Devices are subject to availability and reception is limited to 3G/4G data carrier coverage Generator use: $ 3.00/hour payable at drop off Supplemental Liability Ins (SLI): $ 9.00/night Discounts: Long Term Discount (LTD): 5% with 21 or more nights; 10% with 42 or more nights 20% Mega Early Bird (SEB) on VR with booking date on or before 10/15/13 with pick up ≥ 04/01/14 15% Super Early Bird (EB) on VR with booking date on or before 11/30/13 with pick up ≥ 04/01/14 convenience kits with booking date on or before 12/15/13 with pick up after 4/01/14 10% Early Bird (EB) on VR with booking date on or before 01/15/14 with pick up ≥ 04/01/14 Colorado Road Safety Fee: $ 2.00 per night (max. $ 90.00 per booking) applies to all bookings with DEN pick up New Jersey Security Fee: $ 5.00 per night (max. $ 140.00 per booking) applies to all bookings with NYC pick up Sales Tax: INCLUDED for all pre-booked items. Local taxes apply to all pick up- & drop off charges (except on SLI insurance and NJ Security- / Colorado Road Safety Fee) Deposit: US$ 1000.00 will be authorized/blocked (NOT charged) on a VC/MC/AX credit card Value Rate E4 calculation example: PU LAX 07/01/14 -> DO SFO 07/22/14: 21 nights (21x 195.00) – 1023.75 (5% LTD + 20% SEB) Booking date 09/15/13 (4-Berth): + 150.00 (OW) + 189.00 (SLI) + 125.00 (WiFi) + 36.00 (4 chairs) = 3571.25 total incl. 2625 miles

By applying the rates shown above general 2014 terms & conditions are considered read & accepted!

To From

DEN LAS LAX MCO NYC SFO

DEN 0 400 400 350 350 400

LAS 200 0 200 700 700 250

LAX 200 200 0 700 700 150

MCO 350 700 700 0 200 700

NYC 350 700 700 200 0 700

SFO 200 250 250 700 700 0

Note: Driver age min. 25 to max. 79 years (21+ years with authorization only). Sorry no pets & no smoking All branches are closed on Sundays ; DEN closed from December 1

st to February 28

th

7-night minimum rental time ; same VR up to 35 nights (on 36th

night the new VR applies) In areas with temperatures below freezing point the water-/waste water system will be drained and CANNOT be used! $ 100.00 re-winterization fee & damages caused by freezing will be charged if customer de-winterizes system on the road

http://to.britz-usa.com/


INSURANCE CONDITIONS* (*the rental agreement is binding and has priority over all forms)

Public Liability Insurance (secondary coverage included in the daily rate)

Public Liability Insurance to cover accidents in the event that the renter is at fault. The policy protects the rental company up to US$ 1,000,000 and the renter to Statutory Limits (State mandated minimum liability coverage). Liability Insurance has no deductible and current limits can be checked under the following web-address: http://www.mbainsurance.net/liability_limits.php SLI (Supplemental Liability Insurance)

The optional SLI coverage provides the customer with an increased limit of liability protection. SLI protects the renter and any authorized driver listed on the rental contract for up to US$ 1,000,000 toward 3rd party damage claims. Premium VIP Coverage (included in the daily rate). VIP includes secondary comprehensive and collision coverage for the

rented vehicle with a deductible of US$ 1,000.00 per incident (a US$ 1000.00 Security Deposit will be authorized on a major credit card). Coverage includes but is not limited to:

Accidental damages to the vehicle (renter’s or 3rd party’s fault).

“Uninsured Motorist“ in case the renter is involved in an accident with a non-insured driver.

Windshield & glass damage

Vehicle theft and fire (personal property and items in the vehicle are always excluded)

Vandalism No insurance coverage is provided (liability or comprehensive & collision) while traveling into non-authorized areas including but not limited to the country of Mexico, the inner cities of New York, Montreal and Quebec (Canada). Non-Covered Damages

Customer has full legal and financial responsibility in case of:

Renters negligence, e.g. backing up without a guide, following incorrect GPS guidances, etc.

Breach or violation of the rental contract.

Damages to the interior of the vehicle.

Damages caused by freezing or overheating of vehicle or systems (please refer to “Winterization” as well).

Deliberate and willful damages caused by the renter or his guests.

Damages caused to the vehicle by abuse or misuse for illegal activities.

Damages caused by neglecting proper operating procedures, e.g. incorrect fuel type & quality, ignoring oil or coolant levels, air pressure etc.

Damages and losses caused during travel in or thru restricted areas and damages due to “off-road” usage.

Damages and accidents caused under the influence of alcohol, drugs or other controlled substances.

Damages and injuries caused by overloading the vehicle and/or exceeding the legal towing capacity (towing limit – 1500 lb maximum with proper equipment).

Carrying more passengers than having seat belts available.

Operation of the vehicle by anyone not listed on the rental contract or having a valid driver license.

Operation of the vehicle by anyone not meeting the age requirements as shown on the rate sheets and rental terms & conditions.

Personal damages and personal property are never covered. VIP-Vacation Interuption Protection

Should the renter’s motor home vacation be interrupted by an automotive mechanical breakdown (not accident or damages caused by the renter) for more than 12 working hours after reporting such to Britz the renter will be reimbursed for the greater of the gross daily rental rate or expenses for hotel rooms up to US$ 25.00 per person per night and car rental up to

US$ 50.00 per day per motor home with a combined maximum of US$ 1,500.00 per tour.

Defects and repairs of GPS, radio, TV, CD and DVD player, generator, AC, refrigerator, heater, water heater , slide-out room, awning, cruise control etc. are not considered mechanical breakdowns and are excluded from VIP reimbursement. Refund of expenses is only possible against proper receipts.

Please take note: In case of a claim, Britz will not act as an adjuster for any third party insurances purchased by the renter (such as $ 0.00 deductible insurance, etc.).

http://www.mbainsurance.net/liability_limits.php


CONVENIENCE KIT Convenience kit: Kuechen- & Bettausruestung:

Global Positioning System Satellitenavigationssystem

Comforter Bettdecke

Cover for comforter Bettdeckenbezug

Sheet Leintuch

Pillow Kopfkissen

Pillow protector Kopfkissenschoner

Pillow case Kopfkissenbezug

Bath towel Badetuch

Hand towel Handtuch

Wash cloth Waschlappen

Kitchen towel Kuechentuch

Cleaning towel Putzlappen

Paper towel roll Papiertuchrolle

Broom Besen

Dust pan and brush Kehrbesen mit Schaufel

Bucket / trash can Eimer / Abfalleimer

Cloth hangers Kleiderbuegel

Flash light Taschenlampe

Lighter / matches Anzuender / Streichhoelzer Levelers Unterlegkeile

Glass Trinkglas

Cup Tasse

Dinner plate Teller

Salad plate Salatteller

Mixing bowl Schuessel

Knife Messer

Fork Gabel

Spoon Suppenloeffel

Teaspoon Teeloeffel

Scissors Schere

Roast slicer Brotmesser

Cookware set Kochgeschirr

Can opener Buechsenoeffner

Cork puller / bottle opener Korkenzieher / Flaschenoeffner Vegetable peeler Gemueseschaeler

Turner Bratkelle

Basting spoon, slotted spoon div. Schoepfloeffel

Grill fork Grillgabel

Whisk Schneebesen

Coffee maker Kaffeekocher

Tea Kettle Wasserkessel

Measuring cup Messbecher

Colander Abtropfsieb

Cutting board Schneidebrett Plastic containers Plastikbehaelter Toaster Toaster


BOOKING & FINANCIAL

BOOKING A VEHICLE Booking requests have to be sent to [email protected] or via fax to +1 818-991-2744. You will be notified as soon as the online booking tool will be available. At the time of booking we will need the following information: Pick up and drop off dates (minimum rental time as specified on the rate sheet) and stations

(4-Berth vehicle length can vary and cannot be requested) Name and number of clients (4 PAX max.) Arrival date and hotel information if available All bookings will be confirmed by fax or email with an invoice within 24 hours. If a vehicle is not available as

requested, an alternative will be offered ONE-WAY TRIPS Upon availability one-way trips are possible between all stations for a one-way fee shown on the rate sheet. MINIMUM RENTAL TIME As specified on the rate sheet. PAYMENTS (for billing/statement questions please contact: [email protected]) Rental charges and other charges must be received 30 days prior to departure. If payments are not received when due, Britz USA reserves the right to cancel the reservation. Without full payment no vehicle will be handed to the customer; no exceptions made! Bank service charges are the customer’s responsibility. Payments in U.S. currency or/and checks; checks must be drawn on a North American bank payable to JJ MOTORCARS INC, or wired to: Bank of America, Branch 759 5667 Kanan Road Agoura Hills, CA 91301 Account #07596-05308 Wire Routing ABA 121000358 LAX-Swift Code BOFAUS6S DEPOSIT (authorized/blocked on credit card while traveling): US$ 1000.00 Additional deposits may be required/charged for special events such as “Burning Man” or if no mileage has been pre-paid, etc. CREDIT CARDS VISA-, Master/Euro-, American Express cards are accepted. REFUND FOR UNUSED PORTION OF CONFIRMED CONTRACTS No refund will be given for delayed pick-ups / early returns, unused mileage or for “no shows”. CANCELLATION Every cancellation needs to be made in writing. The day of receipt of the cancellation is the date the cancellation fee is calculated as follows: - 60 calendar days or more prior to rental date US$ 100.00 - 59 to 30 calendar days prior to rental date 20% of the nightly rental charge plus one-way fee if applicable - 29 to 15 calendar days prior to rental date 50% of the nightly rental charge plus one-way fee if applicable - 14 to 0 calendar days prior to rental date 100% of the nightly rental charge plus one-way fee if applicable BOOKING CHANGES One free change per booking, US$ 50.00 per change thereafter Bookings will be revised to the rate and/or discount level (such as Value Rate, Early Bird etc.) applicable at the time of name-, date-, vehicle- or location revision. TAXES & GOVERNMENTAL FEES Sales taxes are included for all pre-booked items. Local taxes apply to all pick up- & drop off charges and may change at any time. Newly assessed governmental fees (other than sales tax or DMV fees) not known at this time will be collected from the customer at pick up.




GENERAL INFORMATION ONLINE PICTURE DATABASE available at http://www.thlimagelibrary.com Register Now -> Choose your own USER NAME & PASSWORD

ONLINE VIP CHECK-IN Please have the customer take advantage of the “online check-in” feature (available in the German and English language) to speed up the vehicle pick-up process and to make the clients feel “expected and welcome”. Clients will require the Britz booking number (B-LAX-XXXXX or B-WAT-XXXXX etc.) or the TO Ref# as shown on the Britz invoice, the pick-up date and -location to access the system and enter their information. Please publish the link below and enclose a copy with the documents send out to your customers. Personal customer data can be entered 48 hours after the initial reservation has been placed and up to 24 hours prior to the scheduled vehicle pick-up by using the following secure link: http://www.britz-usa.com/check-in.

ONLINE RESERVATION SYSTEM You will be notified as soon as the online booking tool will be available. STATUTORY & Britz USA HOLIDAYS 11/28/13 – Thanksgiving Day 09/01/14 – Labor Day 12/25/13 – Christmas Day 11/27/14 – Thanksgiving Day 01/01/14 – New Year’s Day 12/25/14 – Christmas Day 02/17/14 – Presidents’ Day 01/01/15 – New Year’s Day 05/26/14 – Memorial Day 02/16/15 – Presidents’ Day 07/04/14 – Independence Day HOURS OF OPERATION: Monday through Friday from 8.00 am to 5.00 pm, Saturday from 8.00 am to 1.00 pm (or during high season as required). All stations are closed on Sundays and on all statutory holidays. PICK UP AND RETURN: Vehicle pick up time is between 12.00 noon and 4.00 pm. To avoid waiting times all customers are asked to check-in online and to call the branch to schedule the pick-up time. Vehicle return time is between 8.00 am and 10.30 am. A charge of US$ 30.00/hour applies for a late vehicle return. After 11 am clients will not be entitled to get a complimentary transfer back to the airport or airport hotels. TRANSFERS COMMON: Clients cannot pick up the vehicle the day they arrive with an inter-continental flight and we recommend therefore spending the first night in an airport hotel or motel. A priority shuttle service scheduling will be granted to customers who have supplied at least 72 hours in advance, via TO or online check-in, there pick-up location and how they can be reached to advise about the exact pick-up time. If customer should not have received such confirmation the day before pick-up until 4 pm, we advise the customer to call the pick-up rental station immediately but not later than 8 and 9 am of the departure day. If customers choose not to supply pick-up location 72 hours in advance, a complimentary shuttle service cannot be guaranteed. Please download a transfer hotel list from http://www.thlimagelibrary.com -> BRITZ -> BRITZ USA -> Transfer Hotels. From Monday to Saturday the drop-off time is between 8 and 10.30 am, the transfer hours are between 11 am and not later than 1 pm and the vehicle pick-up time is between noon and 4 pm (Saturday until 1 pm). Transfers are provided to (but not from) the airports DEN/EWR/LAX/LAS/MCO/OAK/SFO (neither JFK nor La Guardia) and at all rental locations from/to named airport hotels. The complimentary permitted amount of luggage is in accordance with the airline regulations (1 suitcase max. 50 lbs/23 kg plus 2 pieces of hand luggage per person). Excessive luggage is the customer’s responsibility.

http://www.thlimagelibrary.com/

http://www.britz-usa.com/check-in

http://www.thlimagelibrary.com/


TRANSFERS SFO: The convenient and inexpensive BART allows customers who stay in SFO downtown to arrive within 35 minutes at the BART train station in South Hayward instead of taking a 30 minutes taxi back to SFO airport hotels (US$ 50.00+) to catch the free shuttle (another 30-40 minutes). A free shuttle service between our branch and the BART train station South Hayward is provided when the customer informs us accordingly (see ‘TRANSFERS COMMON’). The train schedule can be looked up at: http://www.bart.gov/schedules/byline.aspx (select Fremont Daly City).

DRIVER'S LICENSE AND AGE: A valid national driver's license is required for each driver. In addition we recommend that foreign customers have an international driver's license or an English translation of the license issued by their home country. All drivers must meet the age requirement indicated on the rate sheet. CUSTOMER ORIENTATION: Staff speaks German & English at all locations - Dutch, French & Spanish at some locations. After completing the paperwork the clients get a very thorough personal walk-thru of the motorhome. In addition every vehicle is equipped with an operation manual in English/German. In case of an emergency, accident or technical problems, clients may call the emergency toll free number 24-hours a day, 7 days a week. GASOLINE AND PROPANE: The cost of gasoline and propane is not included and Britz does not assume responsibility for estimates of consumption. All vehicles are delivered with full tanks and the customer is expected to return the vehicle with full tanks or will be charged accordingly. MAINTENANCE: The customer is responsible for checking engine oil and coolant levels at each refueling as well as reporting mechanical failures immediately. Coolant refills and authorized repairs will be reimbursed upon return of the vehicle and presentation of all receipts (see mechanical breakdown). It is the driver's responsibility to operate the vehicle in a safe manner and to exercise all caution possible.

MECHANICAL BREAKDOWN: For maintenance & repairs exceeding US$ 50.00 the customer must call the Britz 24-hour toll free telephone assistance to get an authorization. Non-authorized invoices over US$ 50.00 will not be reimbursed. Receipts must be presented for reimbursement. Customer will be held responsible for mechanical damage due to negligence in operation and/or maintenance.

IN THE EVENT OF AN ACCIDENT The customer must obtain a local police report as provided by the attending police officer investigating the

accident. An accident report form is supplied to the customer and is located in the vehicle along with the registration- & insurance papers.

Britz must be notified as soon as possible. A full-written report along with the other party's name, address, phone number and driver's license number on the supplied accident report form will be required upon return of the vehicle.

All documents relating to the accident must include a police report- or identifying number. Insurance coverage may be void if the above instructions are not followed. UNAUTHORIZED EXTENSION OF THE RENTAL PERIOD: Should a customer keep the vehicle beyond the contracted period US$ 30.00 per hour or US$ 300.00 per night penalty fee in addition to the daily rate will apply. However, if the customer contacts Britz and obtains the proper authorization to extend, the regular rental rate will apply.

http://www.bart.gov/schedules/byline.aspx


CLEANING FEE: The clients are responsible to return the vehicle with the interior cleaned and holding tanks dumped. The vehicle outside does not require cleaning by the customer. Cleaning- and/or dumping charges will apply as posted at the drop off location. PARKING/TRAFFIC VIOLATIONS: It is the clients responsibility to report and pay for all parking/traffic violations at check-in. Failing to report these violations at drop off will cause a charge of an administrative fee of US$ 100.00 plus the fine (including all late charges) to the clients credit card. TOLL ROAD SYSTEM IN THE FLORIDA KEYS Since February 2011 the Florida Turnpike Enterprise has implemented an all-electronic open road tolling for the southern 47 miles stretch of the Turnpike, from US1 in Florida City to the Miami-Dade/Broward County line. The old tollbooths have been eliminated and the toll-fees cannot be paid in cash any longer. There are the following options for payment to travel on the Turnpike:

1. Customers picking up in MCO may conveniently rent a Sun Pass transponder at the branch. 2. A SunPass Transponder can be obtained by calling 1-888-865-5352 or visiting www.SunPass.com.

The transponder will allow traveling on toll roads by paying money into the personal SunPass account.

3. The “TOLL-BY-PLATE” program can be used as an alternative. This program captures an image of the vehicle license plate and bills the registered owner of the vehicle for the toll amount. The “TOLL-BY-PLATE” program allows the customer to call in to register for a “TOLL-BY-PLATE” account and to pay for tolls before an invoice will be issued. Payments can be made by cash, credit/debit card on-line or through new payment kiosks located at major retail stores.

Florida State Law (Statue 316.1001) requires payment of prescribed tolls for the usage of toll facilities. Failure to comply with this statute may result in the assessment of a US$ 100.00 or more civil penalty, assessment of court costs, and suspension of the vehicle registration and/or suspension of the driver's license. It will be important for the customer to inform the Britz drop-off location of the fact that they traveled on the Florida Turnpike regardless of what option they choose. In case that an invoice for toll fees will be sent to Britz as the registered owner of the vehicle, all fees due will be charged to the customer’s credit card on file and processed according to our rental provisions with regards to traffic citations (incl. administrative fees). VEHICLE SUBSTITUTION: If for any reason the booked vehicle should not be available, Britz reserves the right to substitute a higher-rated vehicle at no additional cost. Should a lower-rated vehicle be substituted, the liability is limited to the refund of the gross rate difference of the two vehicles. RESTRICTIONS Pets: Pets are not allowed. Smoking: Smoking is not allowed in any vehicle. US$ 250.00 cleaning/deodorizing fee applies. Mexico: Traveling into Mexico is not permitted. Death Valley: Traveling into Death Valley is not permitted between June 15th and September 15th Alaska: Traveling within Alaska, Yukon and/or NWT is permitted. Britz must be advised at the time of

reservation. Other: Private-, gravel-, dirt- or logging roads and other non-public roads, beaches, etc. Inner city of New York / Montreal & Quebec City (Canada)

Britz will hold the customer responsible for accidents or mechanical breakdowns occurring in a travel restricted area!

http://www.sunpass.com/

Documents

Ten reasons why to choose a motorhome