Template v7 January 30, 2013 1 Copyright © 2013. Infor. All Rights Reserved. 1 LN: v10.4 Using the Serialized Item Enhancements Rollout training

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LN: v10.4 Using the Serialized Item EnhancementsRollout trainingCampus Course Code: 02_0021040_EEN0452_ELN

July 2014

Gerrit Willem Slotman, Senior Business Analyst, [email protected]

mailto:[email protected]


Serialized Item Enhancements- Physical Breakdown Changes- Owner versus User

G.W. Slotman, Senior Business Analyst, Infor


Physical Breakdown

4Copyright © 2013. Infor. All Rights Reserved. www.infor.com

Agenda – Physical Breakdown Changes• Why

• Business value

• Pain & perspective

• How• Solution Overview

• Solution Process

• What• Solution Details

• Demo

• Summary


• Easy way to update PBS not available

• Before work starts, not possible to register the actual PBS

• Upon customer demand, unable to change the serial numbers in the PBS after the order

• Unable to receive from external parties PBS updates

• Supersede item and/or serial after overhaul (new lifecycle) required

Physical Breakdown Structure changes

• New module to deal with PB changes

• Superseding of item/serials possible keeping track of old item/serial numbers

• Electronically receive changes in PBS

• Up-to-date PBS correct parts and appropriate corrective actions

• Avoid time consuming communication on PB changes with subcontractors, suppliers etc.

Business pain How Infor delivers Business Value $$


High level Process


Solution Overview - Process


Solution: the process…How does it work? • Configuration Parameters:


Solution: details


Solution: details


Solution: details


Demo• Physical Breakdown – Changes


Owner versus UserWho owns the equipment and who is using it?


Agenda – Owner versus User• Why

• Business value

• Pain & perspective

• How and What• Demo

• Summary

Hilde Schoonhoven

Voeg een Agenda toeVeel mensen hebben structuur nodig. Om te weten waar ze zich bevinden in het verhaal.Overweeg om deze agenda te herhalen bij de start van de How, waarbij eventueel al een korte summary van de why kan komen, als dit een lang verhaal was ten minste.


• Not clear who involved parties are around serial are; supplier, owner, user, dealer

• Owner often financial owner; not service responsible. E.g. in use by should get the invoice

• OEM doing work for Service Provider wants to invoice Service Provider; not the user

Owner versus User of serial

• Per serial / installation group registration of involved parties

• Invoice by default to one of the registered parties

• Incidentally deviate from default party

• Time to cash reduction when sending invoice to correct party

• Under unusual circumstances also other involved parties known to be invoiced – also decrease time to cash

• Providing service to leased equipment possible

Business pain How Infor Delivers Business Value $$


Demo• Owner versus User

• Installation Group

• Serialized Item


Summary: • Serial Item Enhancements

• Physical Breakdown Changes

• Owner versus User

• Business Pains:• Upon customer demand, unable to change the serial numbers in the PBS after the

order

• Not clear who involved parties are around serial are; supplier, owner, user, dealer

• Business Value:• Avoid time consuming communication on PB changes with subcontractors,

suppliers

• Time to cash reduction when sending invoice to correct party


Documents

Template v7 January 30, 2013 1 Copyright © 2013. Infor. All Rights Reserved. 1 LN: v10.4 Using the Serialized Item Enhancements Rollout training