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20.05.2015 | Martin Grech
TELES Softclient – Benefits
20.05.2015 | Martin Grech
What are the key benefits of choosing the TELES client portfolio ?
GENERAL
• Guaranteed interworking betweenClient and Server
• Full End-to-End responsibilityOne single point of contact
Interoperability
3
One single point of contact
• No need to setup an IOT andcoordinate bugs/features amongdifferent companies
GENERAL
• No hidden costs
• No need for in app purchase toget functionality
Costs
4
get functionality
• No need to buy and integrate a 3rd party server for clientfunctionality (e.g. presence/IM)
GENERAL
• Same usability for supported OS
• Microsoft Windows
Operating System (OS)
5
• MAC OS
• Android
• iOS
PROCESS
• Zero touch configuration(Auto provisioning)
• Automatic software update
Roll-out and Branding
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• Automatic software update
• Optionally change the productname and branding to matchyour brand
SECURITY
• Signaling and media encryptionvia TLS and sRTP (option pack on SBC)
Advanced Security
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• Configuration data via secureHTTP
• Login credentials different toSIP credentials (unknown touser)
INTEGRATION
• Use your desktop phone for voice (CTI)
• Click2Dial out of any application withmid-call features (CSTA GW needed)
Business process
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mid-call features (CSTA GW needed)
• Outlook contacts and Outlook Plugin
• One number concept
INTEGRATION
• Contact list (phone book)
• Call logs
Telephone system
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• PBX feature control via IP and GSM (IVR) connectivity
• Extension dialling no matter of usedcall mode
INTEGRATION
• Visual Voicemail
• Visual Fax
Unified messaging system (UMS)
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• Call Recording
INTEGRATION
• Based on group permission model
• Rich Presence with pre- andcustom-defined activities.
Presence
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custom-defined activities. Additionally set your duration andcall target
• Line presence to get info of talkingor free status
INTEGRATION
• GSM fallback in case of no VoIPregistration
• Handover between different
Handover
From To Supported
iOS Android
WiFi 2G automatic automatic
WiFi 3G automatic automatic
WiFi 4G automatic automatic
2G WiFi manual automatic
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• Handover between different networks
• Handover between different devices (mobile phone desktop phone)
2G WiFi manual automatic
2G 3G manual automatic
2G 4G manual automatic
3G WiFi automatic automatic
3G 4G automatic automatic
3G 2G automatic automatic
4G WiFi automatic automatic
4G 3G automatic automatic
4G 2G automatic automatic
What’s behind the branding process ?
BRANDING
• The customer provides informationbased on TELES branding guides forMobileControl, DesktopControl, DesktopOperator
The process
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• TELES will review and will generate a firstversion
• TELES will do up to 3 branding reviews
• TELES will deliver a new version for eachminor versions
BRANDING
• TELES will provide a download portal
• TELES will provide an unsigned pre-version for testing
MobileControl
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version for testing
• TELES will add your UDID to theapplication for iOS testing
• TELES helps you during appstorepublishing process (webinar)
BRANDING SERVICE LEVEL AGREEMENT (SLA)
• TELES will keep the clients up to datewith new functionality
• TELES will deliver a new version for
Stay up to date
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• TELES will deliver a new version foreach minor and major release
• TELES will generate and test newversions (average 10 versions/year) with customer branding
Martin Grech | Product Management
Thank you!
Martin Grech
Martin Grech | Product Management
