Telephone: 800-NOVUS (667887) www.novuscommunities.com

OPERATIONS UPDATE

2ND QUARTER 2014 NEWSLETTER

(L-R Yaqub – Senior Operations Managers, Poonam & Miljoy – Customer Service Representative and Adel – Community Manager)

Welcome to the Jumeirah Bay X3 newsletter, 2nd quarter edition.

We aim to make this a useful information channel that keeps both Owners and Tenants up to date with information and news in your Community.

Novus Community Management has been appointed to provide Owners Association Management Services to Jumeirah Bay X3 Owners Association. Meet your team.

Please do not hesitate to contact us via email or by telephone should you have any queries or suggestions.

Telephone: 800-NOVUS (667887)

info@novuscommunities.com

Telephone: 800-NOVUS (667887) www.novuscommunities.com

OPERATIONS UPDATE

Façade cleaning

Servicing of sliding glass door at the main entrance

Pest control treatment

A number of Planned Preventive Maintenance (PPM) and remedial works have been completed since the last update, most notably:

The Facade cleaning has been completed

Housekeeping maintenance has been completed in all

common areas

Preventive maintenance of electrical distribution boards

Microbiological testing of the chilled water and domestic

water were completed

Garbage collection for the building is preformed on an

on-call basis

Cleaning of the garbage chutes have been completed

Planned preventive maintenance of the generator has

been completed

The Fresh Air Handling Unit (FAHU), Fan Coil Unit (FCU)

and pumps for the chiller and cooling systems have had

preventative maintenance completed

Pest control service has been completed for all common

areas

Al Arabia completed their quarterly PPM for Fire Alarm,

Fire Fighting System

Elevator PPM was conducted by ThyssenKrupp

US Chillers carried out PPM for heat exchangers and

chilled water pumps

SEFA Security completed their quarterly PPM for the

CCTV system

Cleaning and disinfection of the water tank on the roof

top has been completed by Al Fajer

In addition, recent rectification works include the following:

The onsite team replaced a defective float valve in the

water tank in the basement

The chilled water pipeline on the 22nd floor has been

flushed and cleaned

Repaired a defective sliding glass door at the main

entrance

Replaced fused bulbs in the staircase on the 26th, 29th

36th floors and in basement 6

Re-painting the walls in the corridor on the 36th floor

have been completed

Servicing of fresh air handling units

Telephone: 800-NOVUS (667887) www.novuscommunities.com

FINANCIAL UPDATE

GENERAL UPDATE

Please ensure that you pay your service charges on time so that the services within the building continue and consequently protect your investment.

Novus will continue to send reminders and follow up with owners who have unpaid service charges, however it is the responsibility of every owner to ensure that they pay their service charges in time.

Service charge payments can be made in the following ways;

Ramadan is the ninth month of the Islamic calendar and a period of great religious significance for Muslims. Quiet contemplation in prayer, acts of charity and celebration of faith and family all contribute to this very special time of the year. For Muslims, Ramadan represents one of the five pillars of Islam and the Holy Month is a time to reflect on one’s spirituality. At this time, Muslims abstain from consuming food or drink during the daylight hours, and sinful behavior or speech, in order to feel equality with those less fortunate and to cleanse the body and soul.

Ramadan commences when the new moon begins; and finished when it has waned, typically lasting around 29 or 30 days. This year, it began on 29 June and expected to finish on 27 July, but will be confirmed nearer the time, depending on the lunar calendar. Due to this lunar reference, Ramadan moves forward every year by approximately 10 days.

Here are a few tips we would encourage you to follow during Ramadan:

Fasting is not an easy thing to undertake, so please be especially mindful and considerate to others Avoid playing loud music at home or in your car – as this could be construed as disrespectful Bear in mind that the roads are likely to be very busy just before and around the time of Iftar, as Muslims are keen to

get home and break their fast, so if you can, leave your journey until after sunset If you are invited to an Iftar meal, try to arrive on time or earlier. Remember your Muslim friends will have been fasting

all day Saying 'Ramadan Kareem', which means ‘Generous Ramadan’ or ‘Happy Ramadan’ to Muslims is customary. When the month ends, the greeting changes to ‘Eid Mubarak’ during the celebrations Since Muslims read the Quran even more during Ramadan, as well as performing additional prayers, don’t be surprised

if your Muslim friends are not able to spend as much time with you Ramadan is a fantastic opportunity to experience a (potentially) very different aspect to your life here in the UAE, so

enjoy this special time and make the most of the celebratory atmosphere!

from Novus Community Management

Using the Novus collection box in the foyer of your building

Account Name: Al Nahda Real Estate Ltd Account No.: 777-120-1020582-07-5 Bank: First Gulf Bank IBAN No.: AE-16-027-777-120-1020582-07-5 Swift Code: FGBMAEAA Address: First Gulf Bank, Kubeira Branch Zayed First Street, Khalidiya area P O BOX 6316, Abu Dhabi, UAE Telephone: +971 2 6811511 Fax: +971 2 6811068 * Always be sure you include your Unit Number as a reference.

By sending the payment slip with your cheque to: PO Box 28147 CPO DUBAI