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Telemedicine- the Cleveland Clinic Experience
February 25, 2010 Matthew Faiman, MD, MBADirector Telemedicine Services
DisclosuresThere is no FDA on-label or off-label content
in this lecture.
Abbott Laboratories- speaker’s bureau, which has no relationship with the content of this lecture.
Virtual Medical Clinic l April 19, 2023 l 2
Lecture OverviewVirtual Medical Clinic at Cleveland Clinic.An historical perspective of telemedicine.History of telemedicine at Cleveland Clinic.Current and Future Telemedicine projects at
Cleveland Clinic.Questions.
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Virtual Medical Clinicand Telemedicine
What is Telemedicine? It is the transfer of electronic medical data (video, sound, image, EMR) from one place to another or….
“A picture is worth a thousand words…..” (Fred Barnard 1921)
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• Uses sophisticated, real-time technology to connect Cleveland Clinicphysicians with patientsrequiring specializedconsultations, anytime,anywhere
• Facilitates physiciancollaboration and interaction for specialty consultations
Cleveland Clinic physician conducting personalized patient exam utilizing real-
time connectivity technology
Virtual Medical Clinic
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Location A: Exam RoomPatient sees and speaks to Cleveland Clinic physician in real-time through secure technology
Location B: Cleveland ClinicPhysician conducts examination, interacts with patient and nurse, and documents encounter in the MyPractice Electronic Medical Record system
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The Virtual Medical Experience
Conducts interaction from Telemedicine studio
Cleveland Clinic Physician
Interacts with patient and nurse / technician at remote exam location
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The Virtual Medical Experience
Easily navigates real-time views and online medical information (X-Rays, scans, etc.)
Cleveland Clinic Physician
Directs nurse / technician through exam, seeing and hearing diagnostic details (heart sounds, etc.)
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The Virtual Medical Experience
Sees and hears physician; asks and answers questions
Cleveland Clinic Patient
Areas of Telemedicine
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Cleveland Clinic Admin
CampusHome Care
PARKER
Cleveland Clinic Abu Dhabi
CC MAIN
Cleveland Clinic CanadaWC
Cleveland Clinic FHCs
CCHS HOSPITALSFLORIDA
West Palm Beach WC
CCAC= Cleveland Clinic Administrative Campus; ITC= Independence Technology Center; CCAD= Cleveland Clinic Abu Dhabi; CC Main= Cleveland Clinic Main; FHC= Family Health Center; CCC WC= Cleveland Clinic Canada Wellness Center; WPB WC= West Palm Beach Wellness Center
Key: Double arrow: Existing Telemedicine ServiceSingle arrow: Previous Telemedicine ServiceUnbolded Lines: Future Telemedicine Service
INSTITUTES
ORI
NI
Bariatrics
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The Virtual Medical Experience
Receives and complies with physician instructions
Cleveland Clinic Patient
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The Virtual Medical Experience
Nurse / Technician transmits diagnostic equipment data directly to physician for review in real-time
Cleveland Clinic Patient
Virtual Medical Clinic
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Is examined utilizing all pertinent diagnostic criteria; nurse / technician follows physician direction
Cleveland Clinic Patient
The Virtual Medical Experience
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The Virtual Medical Experience
Conclude exam with discussion, final questions, physician instructions, and appropriate future
treatment strategy
Cleveland Clinic Physician and Patient
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The Virtual Medical Experience
Places orders for medications, follow-up tests or other labs into MyPractice Electronic Medical
Record System
Cleveland Clinic Physician
Fully documents encounter in MyPractice Electronic Medical Record System
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The Virtual Medical Experience
Concludes Telemedicine Visit
Cleveland Clinic Physician
Telemedicine- Historical Review
Since the creation of EKG by Einthoven, there has been an attempt to transmit EKG over telephone lines circa,1906.
In the 1920s, telemedicine was used by radio to help ships in distress. This would link physicians standing watch on shore stations for emergencies.
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Telemedicine- Historical Review
1924, Radio Marvel Magazine illustrated this in action:
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Courtesy of Dennis J. Streveler, PhD.
Telemedicine- Historical Review
1950s- Nebraska Medical Center. Their psychiatry unit was one of the first in the US to have closed-circuit tv in 1955. In 1964 and later 1971, developed links between psychiatric institute and hospitals (including the VA) remotely.
1960s- NASA began to use telemedicine during its space program as physiological parameters were sent via telemetery from both space suits and spacecraft during missions.
NASA provided much of the funding for most other projects and demonstrations, specifically satellites.
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Telemedicine- Historical Review 1967- Mass General/Logan International
Airport. This station was established to provide occ. health and emergency services to travelers. Staffed 24 hrs/day and used a two-way audiovisual microwave circuit.
1971- Alaska ATS-6 Satellite Demo. Utilized satellites from NASA to deliver video consultation to rural health care in 26 remote villages in Alaska and Canada.
1972-STARPAHC; NASA and Papago reservation in Arizona. Staffed by 2 Indian paramedics in a van and linked to a public hospital via 2-way microwave audio and video transmission.
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Telemedicine- Historical Review
1984- Australia. Satellite communications network set up to provide health care to remote towns of which 2/3rds were Aborigines.
1989- NASA SpaceBridge to Armenia/Ufa. After the earthquake that hit in December 1988, the US extended an offer to assist the disaster site for medical consultation. Same assistance to the burn victims after railway accident in Ufa.
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Telemedicine- Historical Review
2010. Price Waterhouse Coopers lists the top 10 healthcare issues for 2010 and #8: Alternative care delivery models will emerge as traditional care delivery models will give way to alternative models of care outside of physicians’ offices and hospitals. Expect to see an increase in the number and scope of services offered by work site… email, telehealth and remote patient monitoring.
( http://www.pwc.com/us/en/healthcare/publications/top-ten-health-industry-issues-in-2010.jhtml)
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Telemedicine at Cleveland Clinic
Telemedicine at Cleveland Clinic: began in 2005 with a relationship with UTMB.
Dr. Cosgrove imagined telemedicine as an opportunity for increased access for patients living in hard to reach areas.
Telemedicine felt to be inline with CC/CCHS approach to innovation.
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Telemedicine at Cleveland Clinic
In 2006, Virtual Medical visits began from Wooster to main campus in Peds GI and Neuro with Drs. Hsich, Wyllie and later Psychiatry with Dr. Tesar.
In late 2006 a telemedicine council was set up to address the needs of CC/CCHS domestically and internationally.
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Virtual Medical Clinic and Telemedicine On January 23rd,2008 services began
with the Parker Virtual Medical Clinic.This employee-based clinic sees patients
for urgent visits and some chronic care.To date almost 500 patients have been
seen.Patient satisfaction scores are as high or
higher than regular brick and mortar visits.
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Virtual Medical Clinic and Telemedicine
Other Institutes using Telemedicine:Orthopedics: from Wooster since 2008,
approx 60 visits and 6 surgeries. In 2009 operations from Youngtsown (St E’s). Visit yield is 6:1 whereas dept average 10:1!
Bariatrics: first visit from CCCToronto 6/09.Transplant Medicine-first visit in 1/2010.
Virtual Medical Clinic and Telemedicine
Other Institutes using Telemedicine:Cleveland Clinic Canada- Toronto
practitioner’s utilization of main campus for 2nd opinions.
Emerging Business: both domestic and international opportunities are being explored including home monitoring and wellness.
Virtual Medical Clinic and TelemedicineFinal Thoughts Options are endless.
In the fast-paced world that we live in, telemedicine affords a complementary approach to health care.
Will not substitute but will augment the health care that we have today.
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Scheduling Telemedicine and Outpatient Clinic
X= patient to be seen
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Time Outpatient Telemedicine
9:00 am X none
9:30 am none X