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TELEKOM MALAYSIA BERHADInvest Malaysia
19 – 20 March 2019
Kuala Lumpur
2
This presentation is not and does not constitute an offer, invitation, solicitation or recommendation to subscribe for, or purchase, any
securities and neither this presentation nor anything contained in it shall form the basis of, or be relied on in connection with any contract or
commitment or investment decision.
This presentation has been prepared solely for use at this presentation. By your continued attendance at this presentation, you are deemed
to have agreed and confirmed to Telekom Malaysia Berhad (the “Company”) that: (a) you agree not to trade in any securities of the
Company or its respective affiliates until the public disclosure of the information contained herein; and (b) you agree to maintain absolute
confidentiality regarding the information disclosed in this presentation until the public disclosure of such information, or unless you have
been otherwise notified by the Company.
Reliance should not be placed on the information or opinions contained in this presentation or on its completeness. This presentation does
not take into consideration the investment objectives, financial situation or particular needs of any particular investor.
No representation or warranty, express or implied, is made as to the fairness, accuracy, completeness or correctness of the information,
opinions and conclusions contained in this presentation. None of the Company and its affiliates and related bodies corporate, and their
respective officers, directors, employees and agents disclaim any liability (including, without limitation, any liability arising from fault or
negligence) for any loss arising from any use of this presentation or its contents or otherwise arising in connection with it.
This presentation contains projections and “forward-looking statements” relating to the Company’s business and the sectors in which the
Company operates. These forward-looking statements include statements relating to the Company’s performance. These statements
reflect the current views of the Company with respect to future events and are subject to certain risks, uncertainties and assumptions. It is
important to note that actual results could differ materially from those anticipated in these forward looking statements. The Company does
not undertake to inform you of any matters or information which may come to light or be brought to the Company’s attention after the date
hereof.
The forecasts and other forward-looking statements set out in this presentation are based on a number of estimates and assumptions that
are subject to business, economic and competitive uncertainties and contingencies, with respect to future business decisions, which are
subject to change and in many cases outside the control of the Company. The directors and officers of the Company believe that they have
prepared the forecasts with due care and attention and consider all best estimates and assumptions when taken as a whole to be
reasonable at the time of preparing the presentation. However, the Company’s forecasts presented in this presentation may vary from
actual financial results, and these variations may be material and, accordingly, neither the Company nor its directors or officers can give
any assurance that the forecast performance in the forecasts or any forward-looking statement contained in this presentation will be
achieved. Details of the forecasts and the assumptions on which they are based are set out in the presentation.
This presentation may not be copied or otherwise reproduced without the written consent of TM.
Disclaimer
2019 Focus: New TM
Performance Overview
Financial & Operational Highlights
3
4
2011
Broadband Champion
High speed broadband
2016
Convergence Champion
Fixed and mobile
Beyond connectivity
Building A Digital Nation
Connectivity (Fixed and mobile) and Digital infrastructure
Digital society, business and government
2019
TM has continuously evolved on the road towards building a digital nation
5
2018 in review:
TM Strategy and focus on Accelerate Convergence & Empower Digital,
though we faced unprecedented challenges that impacted our performance
Industry
Competition
Operations
Challenges we faced
6
TM Strategy and focus remains, now strengthened to transform into ‘New TM’
that reinforces Customer Centricity
Converged
Services
Simple &
Digital
Lean &
Lower Cost
Infra &
Platforms
People
Development
▪ Solidifying convergence position
vertical focus to serve industries going digital
Backbone, Connecting Malaysia to the world
▪ Customer FIRST mindset
▪ AGILE : Empowerment and Ownership
▪ Future Skilling
▪ Digital-first in all customer journey
▪ Product rationalisation
▪ Process simplification & digitisation
▪ Focus on core business
▪ Cost optimisation & management
▪ Focus on sweating current assets
▪ Targeted roll-out
▪ Access seekIntegrated Network Infrastructure
& Digital Platforms
People Development
Simple &
Digital
Lean &
Lower Cost
Converged
Services
Customer Centricity
Am
bit
ion
En
ab
lers
Str
ate
gic
Pil
lars
Life Made Easier for a Better Digital Malaysia
7
TM as a key partner and enabler of Malaysia’s Digital Nation aspirations
through Connectivity and Digital Infrastructure
277
(176)
70
930
153 222 266 105
863 632
4Q17 3Q18 4Q18 FY17 FY18
PATAMI
Normalised PATAMI
3,200 2,946 3,089
12,085 11,819
4Q17 3Q18 4Q18 FY17 FY18
Revenue
RM mn
Key FY 2018 Highlights
Revenue
EBIT
PATAMI
8
RM mn
RM mn
-3.5%-2.2%
-6.8% (Normalised +7.7%)
+>100.0% (Normalised +2.1%)
-74.8% (Normalised -53.8%)
+>100.0% (Normalised -60.6%)
+4.9%
-94.1% (Normalised -9.8%)
-83.5% (Normalised -26.7%)
270
(632)
252 1,093
65 299 316 322 1,187 1,071
4Q17 3Q18 4Q18 FY17 FY18
EBIT
Normalised EBIT
Voice26%
Internet33%
Data22%
Others19%
FY17
Voice25%
Internet35%
Data21%
Others19%
FY18
667 570 614
2,256 2,244
4Q17 3Q18 4Q18 FY17 FY18
715 600 664
2,675 2,442
4Q17 3Q18 4Q18 FY17 FY18
1,018 1,026 1,002
3,974 4,120
4Q17 3Q18 4Q18 FY17 FY18
800 750 809
3,180 3,013
4Q17 3Q18 4Q18 FY17 FY18
9
Key FY 2018 Highlights - Group Total Revenue by Product
Voice
Data
*Total revenue is after inter-co elimination.
RM mn
RM mn
Internet
Others*
*Others comprise other telco and non-telco services (i.e ICT-BPO, MMU tuition fees, customer projects)
RM mn
RM mn
RM12,085mn
RM11,819mn
+1.1%
+7.9%
-1.6%
-2.3%
-7.1%
+10.7%
-7.9%
+7.7%
-5.3% +3.7%
-8.7% -0.5%
unifi44%
TM ONE35%
TM GLOBAL
16%
Others5%
FY17
156 127 126
542 491
4Q17 3Q18 4Q18 FY17 FY18
550 466 608
1,956 1,945
4Q17 3Q18 4Q18 FY17 FY18
1,136 1,036 1,079
4,225 4,097
4Q17 3Q18 4Q18 FY17 FY18
1,358 1,317 1,276
5,362 5,286
4Q17 3Q18 4Q18 FY17 FY18
Key FY 2018 Highlights - Revenue by Customer Clusters
10
unifi TM ONERM mn RM mn
TM GLOBAL OthersRM mnRM mn
*Total revenue is after inter-co elimination.
RM12,085mn
RM11,819mn
-3.1%
-6.0% -4.9%
+4.2%
+10.5 %
+30.5%
-19.7%
-0.8%
-1.4% -3.0%
-0.6% -9.4%
unifi45%
TM ONE35%
TM GLOBAL
16%
Others4%
FY18
11Note: unifi previously known as “UniFi” , while Broadband previously known as “Streamyx”.
Convergence Updates
Total Broadband PerformanceConvergence HH Penetration
58% 55% 53% 52% 47%
42% 45% 47% 48% 53%
4Q17 1Q18 2Q18 3Q18 4Q18
1P & 2P 3P & above
Unifi customer base continues to grow
Increasing convergence / TM households now at 53%
CAPEX / Revenue (%)
Cost % of Revenue1
RM mn
Group Capital Expenditure
1 Revenue = Operating Revenue + Other Operating Income
Total Cost / Revenue (%)
RM mn
FY2018 OPEX & CAPEX
12
Note: FY2018 without impairment impact:RM10,852.0mn or 90.8% of revenue
Group Cash Flow
RM mn FY18 FY17
Cash & cash equivalent at start 1,719.0 2,925.2
Cash flows from operating activities 2,585.1 2,417.6
Cash flows used in investing activities (1,476.9) (2,783.2)
Capex 2,135.7 2,755.8
Cash flows used in financing activities (82.1) (802.8)
Effect of exchange rate changes 11.4 (37.8)
Cash & cash equivalent at end 2,756.5 1,719.0
Free cash-flow (EBITDA – Capex) 1,333.7 820.6
13
TM Group Debt Profile
14
Key Financial Ratios
1 Based on Normalised EBIT2 Based on Normalised PATAMI
Debt Currency Mix
31 Dec 18 31 Dec 17
Return on Invested Capital1 5.32% 5.80%
Return on Equity2 8.23% 11.11%
Return on Assets1 4.42% 4.77%
Current Ratio 1.23 0.98
WACC 7.67% 6.61%
31 Dec 18 31 Dec 17
Gross Debt to EBITDA 2.41 2.31
Net Debt/EBITDA 1.75 1.66
Gross Debt/Equity 1.14 1.04
Net Debt/Equity 0.76 0.82
Net Assets/Share (sen) 200.3 208.7
USD
18.03%
MYR
81.94%
Others
0.03%
15
Group Balance Sheet
RM mnAs At
31 Dec 2018As At
31 Dec 2017
Shareholders’ Funds 7,525.2 7,843.5
Non-Controlling Interests (509.7) (76.7)
Deferred & Long Term Liabilities 11,490.9 10,712.2
Long Term Borrowings 8,337.2 7,031.2
Derivative Financial Instruments - 287.7
Deferred Tax 1,661.3 1,591.3
Deferred Income 1,470.9 1,796.5
Others 21.5 5.5
18,506.4 18,479.0
Current Assets 6,402.8 6,133.1
Trade and Other Receivables 3,254.2 3,710.2
Cash & Bank Balances 2,826.3 1,719.8
Inventories 134.6 258.5
Others 187.7 444.6
Current Liabilities 5,198.1 6,282.8
Trade and Other Payables 4,518.2 3,934.2
Short Term Borrowings 234.1 1,119.0
Others 445.8 1,229.6
Net Current Assets/(Liabilities) 1,204.7 (149.7)
Non-Current Assets 17,301.7 18,628.7
Property Plant & Equipment 15,263.3 16,540.7
Other Non-Current Assets 2,038.4 2,088.0
18,506.4 18,479.0
16
2019 Guidance
Guidance 2019
Revenue (Growth) Low to mid single digit decline
EBIT (RM Bn) Higher than 2018 level
Customer Satisfaction Measure
(TRiM index)74
*Customer Satisfaction will be measured using TRI*M index measuring end to end customer experience on products and all touch points.TRI*M (Measuring, Managing and Monitoring) is a standardised indicator system. It analyses, measures and portrays stakeholderrelationships on the basis of standardised indicators. The TRI*M Index is an indicator of the status quo of a particular relationship. The indexis made up of four points of view on the stakeholder relationship, e.g. for customer loyalty: overall ratings, recommendation, repeatpurchasing of product/services, and a company's competitive advantage. The information is based on surveys/interviews on a samplecustomer base.
APPENDIX
Capital StructureCredit Rating
Total Return To Shareholders
• Issued and Paid-up Capital: RM3,666,969,408.00
• Date of Incorporation: 12 October 1984
• Date of Listing: 7 November 1990
89.81%FBMKLCI1
155.98%TM1
1.23%AXIATA2
69.41%MAXIS3
247.61%DIGI1
•A3Moody’s
•A-S&P
•AAARAM
Source: Bloomberg1 For the period 22 April 2008 – 15 Mar 20192 For the period 25 April 2008 – 15 Mar 20193 For the period 18 November 2009 – 15 Mar 2019
• As at 15 Mar 2019• Foreign Shareholding as at 28 Feb 2019• EPF: Employees Provident Fund Board• Amanah Raya Berhad – for Skim Amanah Saham Bumiputra
About TM
18
34%
11%12%
17%
26%
TELEKOM MALAYSIA BERHAD (Bursa Malaysia Announcement Reference No GA1-26112018-00056)Date Announced :26/11/2018
Dividend Policy
19
TM intends to distribute yearly dividends of 40% to 60% from its Profit After Tax
and Non-controlling Interests (PATAMI).
Dividends will be paid depending on overall business and earnings performance,
capital commitments, financial conditions, distributable reserves and other
relevant factors.
89.3% 89.9% 90.0% 89.9% 95.3% 93.6%
49.0%
Shareholder Returns (2012-2018)
20
1 2018 Interim Dividend of 2.0sen per share2 Net Dividend Yield based on closing share price at year end
2012-2017: Based on previous Dividend Payout Policy of RM700mn or up to 90.0% of Normalised PATAMI whichever is higher
RM mn
Payout Ratio3 (%)
Net Dividend Yield2 (%)
¹
2018: Based on revised Dividend Payout Policy of 40% - 60% of PATAMI
881
1038.5
941.2894.9
847.9 863.2
153.2
787.0
993.7
846.8804.2 808.0 808.0
75.1
2012 2013 2014 2015 2016 2017 2018
Reported/Normalized PATAMI (RM millions) Ordinary Dividend
3.6%
4.7%
3.3% 3.2% 3.6%3.4%
0.8%
21
Converged fixed and mobile
network
20 submarine cables
Malaysian
Homes and
SMEs
Malaysian
Public Sector
and Enterprises
Malaysian and
International
Licensed
Service
Providers
Unifi
Unifi
Unifi
TM is Malaysia’s integrated connectivity provider and connects Malaysia
with the world
22
> 2.5mil
Digital makes
everything possible
Empowering SMEs
to go digital
household penetration
> 911Kunifi customers upgraded to 10x speed
> 239KStreamyx customers in unifi areas
upgraded to unifi
> 181KStreamyx customers upgraded to 2x speed
homes
> 400,000SMEs
53%Convergence
: Focused on bringing a convergence digital lifestyle to all
Malaysians
Broadband progress, as at end Jan 2019
The above speed upgrades had contributed
to Malaysia's 10 spots jump to 26th
fastest country in the world for internet
speed at average speeds of 62Mbps.
23
A one stop centre to enable enterprises and public sector
realise their full digital potential
Solidifying our strength in industry verticals
Enterprise customers> 7,000
Public Sector customers
> 4,000
Experience
Centre
A 20,000-square feet with
state-of-the-art technologies
Creating value
for businesses
in IR4.0
Banking Sector~3,000 bank branches
connected nationwide
and to the world
Oil & Gas~2,000 Oil &
Gas sites
enabled for
digital services
Retail~7,000 stores
connected
nationwide
Defense & SecurityConnecting >1,300
police stations and
>300 fire stations &
rescue stations
Public Shared ServicesEnhancing Ministries and
Government Agencies with
connectivity enabling better
productivity and collaboration
Health & Education>90% of Government
hospitals are connected
and >10,000 schools
ready for e-learning
implementation
Real EstatePioneering smart city
infrastructure and digital
services
2 state-of-the-art Tier III certified twin
core data centres to fulfil hosting, cloud
& Smart services needs
Data Centres
24
NATIONAL :
INDUSTRY BACKBONE
INTERNATIONAL :
CONNECTING MALAYSIA TO THE WORLD
customers> 400
Submarine cable systems worldwide>20
Global content players localisation17
Point-of-Presence worldwide28
Countries connected across infrastructure 160
Regional Offices worldwide 6
Submarine Cables connecting
Peninsular & East Malaysia3,800km
Fibre Cables >350,000km
98% Population coverage from fixed
and wireless infrastructure
LTE 4G mobile backhaul
including Partners>5,000
14LTE 4G common mobile
infrastructure (Smart C-RAN) for
industry sharing in Putrajaya
customers> 100
Thank you!Corporate Finance & Investor Relations
Level 11 (North Wing), Menara TM
Jalan Pantai Baharu
50672 Kuala Lumpur
Malaysia
Tel: (603) 2240 4848/ 7366 / 7388
www.tm.com.my/investor