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TELEKOM MALAYSIA BERHAD
July 2019
2
This presentation is not and does not constitute an offer, invitation, solicitation or recommendation to subscribe for, or purchase, any
securities and neither this presentation nor anything contained in it shall form the basis of, or be relied on in connection with any contract or
commitment or investment decision.
This presentation has been prepared solely for use at this presentation. By your continued attendance at this presentation, you are deemed
to have agreed and confirmed to Telekom Malaysia Berhad (the “Company”) that: (a) you agree not to trade in any securities of the
Company or its respective affiliates until the public disclosure of the information contained herein; and (b) you agree to maintain absolute
confidentiality regarding the information disclosed in this presentation until the public disclosure of such information, or unless you have
been otherwise notified by the Company.
Reliance should not be placed on the information or opinions contained in this presentation or on its completeness. This presentation does
not take into consideration the investment objectives, financial situation or particular needs of any particular investor.
No representation or warranty, express or implied, is made as to the fairness, accuracy, completeness or correctness of the information,
opinions and conclusions contained in this presentation. None of the Company and its affiliates and related bodies corporate, and their
respective officers, directors, employees and agents disclaim any liability (including, without limitation, any liability arising from fault or
negligence) for any loss arising from any use of this presentation or its contents or otherwise arising in connection with it.
This presentation contains projections and “forward-looking statements” relating to the Company’s business and the sectors in which the
Company operates. These forward-looking statements include statements relating to the Company’s performance. These statements
reflect the current views of the Company with respect to future events and are subject to certain risks, uncertainties and assumptions. It is
important to note that actual results could differ materially from those anticipated in these forward looking statements. The Company does
not undertake to inform you of any matters or information which may come to light or be brought to the Company’s attention after the date
hereof.
The forecasts and other forward-looking statements set out in this presentation are based on a number of estimates and assumptions that
are subject to business, economic and competitive uncertainties and contingencies, with respect to future business decisions, which are
subject to change and in many cases outside the control of the Company. The directors and officers of the Company believe that they have
prepared the forecasts with due care and attention and consider all best estimates and assumptions when taken as a whole to be
reasonable at the time of preparing the presentation. However, the Company’s forecasts presented in this presentation may vary from
actual financial results, and these variations may be material and, accordingly, neither the Company nor its directors or officers can give
any assurance that the forecast performance in the forecasts or any forward-looking statement contained in this presentation will be
achieved. Details of the forecasts and the assumptions on which they are based are set out in the presentation.
This presentation may not be copied or otherwise reproduced without the written consent of TM.
Disclaimer
2019 Focus
Performance Overview
Financial & Operational Highlights
3
4
2016
Convergence Champion
Fixed and mobile
Beyond connectivity
Building A Digital Nation
Connectivity (Fixed and mobile) and Digital infrastructure
Digital society, business and government
2019
TM has continuously evolved on the road towards building a digital nation
2011
Broadband Champion
High speed broadband
5
2018 in review:
TM Strategy and focus on Accelerate Convergence & Empower Digital,
though we faced unprecedented challenges that impacted our
performance
Industry
Competition
Operations
Challenges we faced
6
TM Strategy and focus remains, now strengthened and reinforces
Customer Centricity
Converged
Services
Simple &
Digital
Lean &
Lower Cost
Infra &
Platforms
People
Development
▪ Solidifying convergence position
vertical focus to serve industries going digital
Backbone, Connecting Malaysia to the world
▪ Customer FIRST mindset
▪ AGILE : Empowerment and Ownership
▪ Future Skilling
▪ Digital-first in all customer journey
▪ Product rationalisation
▪ Process simplification & digitisation
▪ Focus on core business
▪ Cost optimisation & management
▪ Focus on sweating current assets
▪ Targeted roll-out
▪ Access seekIntegrated Network Infrastructure
& Digital Platforms
People Development
Simple &
Digital
Lean &
Lower Cost
Converged
Services
Customer Centricity
Am
bit
ion
En
ab
lers
Str
ate
gic
Pil
lars
Life Made Easier for a Better Digital Malaysia
7
DIGITAL INFRASTRUCTURE
Payments Digital ID
Geographic
Information
SystemCloudData
Cybersecurity
IoT & Smart
Cities
Key Partner and Enabler Of Digital Nation Through Connectivity and Digital
Infrastructure
CONNECTIVITYThe physical wireless and fixed line infrastructure that underpins all
other digital infrastructure and services
RM mn
Key 1Q 2019 Highlights
Revenue
EBIT
8
RM mn
RM mn
-2.4%
-10.0%
+>100.0% (Normalised +>100.0%)
+>100.0% (Normalised +59.2%)
+96.2% (Normalised +>100.0%%)
1Q19 numbers are post-MFRS16
PATAMI
+>100% (Normalised +>100.0%)
2,848 3,089 2,779
1Q18 4Q18 1Q19
196 252 505
207 322
513
1Q18 4Q18 1Q19
EBIT
Normalised EBIT
157 70
308
105 105
296
1Q18 4Q18 1Q19
PATAMI
Normalised PATAMI
454
614 462
1Q18 4Q18 1Q19
9
Key 1Q 2019 Highlights - Group Total Revenue by Product
Voice
Data
*Total revenue is after inter-co elimination.
RM mn
RM mn
Internet
Others*
*Others comprise other telco and non-telco services (i.e ICT-BPO, MMU tuition fees, customer projects)
RM mn
RM mn
RM2,848mn
RM2,799mn
-11.4%
-3.5%
+7.2%
+1.8%
-16.6%
+0.4%
-2.5%
-24.8%
Voice
24%
Internet
35%
Data
24%
Others
17%
1Q19
Voice
27%
Internet
35%
Data
22%
Others
16%
1Q18
761 809
674
1Q18 4Q18 1Q19
1,012 1,002 977
1Q18 4Q18 1Q19
621 663 666
1Q18 4Q18 1Q19
1,351 1,276 1,225
1Q18 4Q18 1Q19
430
608 496
1Q18 4Q18 1Q19
10
Key 1Q 2019 Highlights - Revenue by Customer Clusters
unifi
TM ONE
*Total revenue is after inter-co elimination.
RM mn
RM mn
TM Global
Others
RM mn
RM mn
RM2,848mn
RM2,799mn
-9.3%+15.2%
+0.3% -9.5%
-4.0%
-12.4%
-18.5%
-10.9%
unifi
44%
TM ONE
34%
TM GLOBAL
18%
Others
4%
1Q19
unifi
48%
TM ONE
33%
TM
GLOBAL
15%
Others
4%
1Q18
943
1,079
945
1Q18 4Q18 1Q19
124 126 112
1Q18 4Q18 1Q19
90 88 87
193 184 179
Streamyx unifi
1,129 936 872
1,177 1,298 1,323
1Q18 4Q18 1Q19
Streamyx unifi
11
Total Fixed Broadband PerformanceConvergence HH Penetration
Unifi customer base continues to grow, drop in Streamyx was
partly due to migration of customers to unifi
Convergence Updates
55% 53% 52% 47% 44%
45% 47% 48% 53% 56%
1Q18 2Q18 3Q18 4Q18 1Q19
1P & 2P 3P & above
Cu
sto
me
rs (
‘00
0)
AR
PU
(R
M)
-1.7%
-5.2%
2,2352,316 2,195
Increasing convergence / TM households now at 56%
553 617 407
65 43
24
845 1,023
695
647 522
610
571 664
561
1Q18 4Q18 1Q19
Other Opex Material Direct Cost Manpower Dep. & Amortization
Cost % of Operating Revenue
RM mn
Group Capital Expenditure
Total Cost / Revenue (%)
RM mn
12
1Q 2019 OPEX & CAPEX
5727
211
101
59
23
1Q18 1Q19
Capex / Revenue ( %)
11.5% 5.4%
151327
94.1% 92.9% 82.7%
2,681 2,869 2,297
RM mn 1Q19 1Q18
Cash & cash equivalent at start 2,757 1,719
Cash flows from operating activities 350 239
Cash flows used in investing activities (248) (503)
Capex 327 151
Cash flows used in financing activities (69) (3)
Effect of exchange rate changes 3 11
Cash & cash equivalent at end 2,793 1,463
Free cash-flow (EBITDA – Capex) 914 439
13
Group Cash Flow
252
708903 947
1,513 1,253
1,649
629 679
1,167
7 2 12 124 14 16 4 38 75 44
488
14
Key Financial Ratios
1 Based on Normalised EBIT which has been annualised
2 Based on Normalised PATAMI which has been annualised
Debt* Currency Mix
31 Mar 19 31 Dec 18
Return on Invested Capital1 9.77% 5.32%
Return on Equity2 16.33% 8.23%
Return on Assets1 8.52% 4.42%
Current Ratio (x) 1.26 1.23
WACC 8.24% 7.67%
31 Mar 19 31 Dec 18
Gross Debt to EBITDA (x) 2.24 2.41
Net Debt/EBITDA (x) 1.57 1.75
Gross Debt/Equity (x) 1.50 1.14
Net Debt/Equity (x) 1.10 0.76
Net Assets/Share (sen) 186.09 200.25
USD
14.52%
MYR
85.41%
Others
0.07%
RM denominatedUSD denominatedCDN denominated
20191 TM DLCM 4.24%, Webe RC: 4.40%, Vads Lyfe LT Loan 5.60%, Fibercomm
lease liabilities & Fibrecomm RC: 4.35% 2025
7 IMTN007: 4.88%, Yankee Bond: 7.875%, TM Finance Lease: 6.23%, HSBB2
4.39% & SUBB 4.39% & TM, P1, Subs & Others lease liabilities
20202 Sakura 2: 3mL + 0.91% , IMTN001: 4.30% , Vads Lyfe LT Loan: 5.30%, TM,
P1, Subs & Others lease liabilities, 2026
8 Tulip1 USD Sukuk: 3.7%, Tulip3 USD Sukuk: 3.422% , Vads Lyfe LT Loan:
5.38% & TM, P1, Subs & Others lease liabilities
20213 IMTN2: 4.50%, IMTN4: 4.20% , IMTN6: 4.20% & TM, P1, Subs & Others
lease liabilities 2027 9 IMTN008: 4.58% & TM & P1 lease liabilities
20224 IMTN8: 4.00%, IMTN14: 3.95%, IMTN006: 4.23%, HSBB2 4.33% , SUBB
4.33% & TM, P1, Subs & Others lease liabilities 2028 10 IMTN009: 4.73%, G3-IMTN001: 4.68% & TM, P1, Subs & Others lease liabilities
2023
5 Tulip2 USD Sukuk: 2.85%, IMTN17: 3.95%, IMTN18: 3.93%, IMTN010:
4.342%, CMTN SH Loan Principle: 4.88%, HSBB2 4.36% & SUBB 4.36% &
TM, P1, Subs & Others lease liabilities
2029-2033
2035-2038
& 2046
11-15, 17-21TM, P1, Subs & Others lease liabilities
2024 6 IMTN002: 4.82%, IMTN003: 4.738%, IMTN004: 4.55% & IMTN005: 4.55%,
HSBB2 4.39% & SUBB 4.39% & TM, P1, Subs & Others lease liabilities 2034 16CIDA & P1 lease liabilities
TM Group Debt Maturity Profile as at 31 March 2019
7
98
10
11
5
24
3 6
1
12 1314 15 16 17 18 19 20
21
TM Group Debt Profile
*Including lease liabilities
15
Group Balance Sheet
RM mnAs At
31 Mar 2019
As At
31 Dec 2018
Shareholders’ Funds 6,993.2 7,525.2
Non-Controlling Interests (732.3) (509.7)
Deferred & Long Term Liabilities 13,045.7 11,490.9
Long Term Borrowings 8,280.6 8,337.2
Lease Liabilities 1,624.8 -
Deferred Tax 1,601.3 1,661.3
Deferred Income 1,461.4 1,470.9
Others 77.6 21.5
19,306.6 18,506.4
Current Assets 6,518.7 6,402.8
Trade and Other Receivables 3,345.2 3,254.2
Cash & Bank Balances 2,862.7 2,826.3
Inventories 121.5 134.6
Others 189.3 187.7
Current Liabilities 5,153.5 5,198.1
Trade and Other Payables 3,975.6 4,518.2
Short Term Borrowings 275.5 234.1
Lease Liabilities 343.3 -
Others 559.1 445.8
Net Current Assets/(Liabilities) 1,365.2 1,204.7
Non-Current Assets 17,941.4 17,301.7
Property Plant & Equipment 14,918.7 15,263.3
Other Non-Current Assets 3,022.7 2,038.4
19,306.6 18,506.4
16
Guidance 2019
Revenue (Growth) Low to mid single digit decline
EBIT (RM Billion) Higher than 2018 level
Customer Satisfaction Measure
(TRiM index)74
*Customer Satisfaction will be measured using TRI*M index measuring end to end customer experience on products and all touch points. TRI*M (Measuring, Managing and Monitoring) is a standardised
indicator system. It analyses, measures and portrays stakeholder relationships on the basis of standardised indicators. The TRI*M Index is an indicator of the status quo of a particular relationship. The index is
made up of four points of view on the stakeholder relationship, e.g. for customer loyalty: overall ratings, recommendation, repeat purchasing of product/services, and a company's competitive advantage. The
information is based on surveys/interviews on a sample customer base.
2019 Guidance
APPENDIX
Capital StructureCredit Rating
Total Return To Shareholders
• Issued and Paid-up Capital: RM3,666,969,408.00
• Date of Incorporation: 12 October 1984
• Date of Listing: 7 November 1990
91.03%FBMKLCI1
221.99%TM1
21.36%AXIATA2
81.69%MAXIS3
283.25%DIGI1
•A3Moody’s
•A-S&P
•AAARAM
Source: Bloomberg1 For the period 22 April 2008 – 30 June 20192 For the period 25 April 2008 – 30 June 20193 For the period 18 November 2009 – 30 June 2019
• As at 12 July 2019
• Foreign Shareholding as at 30 June 2019
• EPF: Employees Provident Fund Board
• Amanah Raya Berhad – for Skim Amanah Saham Bumiputra
About TM
18
33%
13%12%
16%
26%
TELEKOM MALAYSIA BERHAD (Bursa Malaysia Announcement Reference No GA1-26112018-00056)Date Announced :26/11/2018
Dividend Policy
19
TM intends to distribute yearly dividends of 40% to 60% from its Profit After Tax and Non-controlling
Interests (PATAMI).
Dividends will be paid depending on overall business and earnings performance, capital commitments,
financial conditions, distributable reserves and other relevant factors.
89.3% 89.9% 90.0% 89.9% 95.3% 93.6%
49.0%
20
1 2018 Interim Dividend of 2.0sen per share2 Net Dividend Yield based on closing share price at year end
2012-2017: Based on previous Dividend Payout Policy
of RM700mn or up to 90.0% of Normalised PATAMI
whichever is higher
RM mn
Payout
Ratio3 (%)
Net
Dividend
Yield2 (%)
2018: Based on revised
Dividend Payout Policy
of 40% - 60% of PATAMI
881
1038.5941.2
894.9847.9 863.2
153.2
787.0
993.7
846.8 804.2 808.0 808.0
75.1
2012 2013 2014 2015 2016 2017 2018
Normalized PATAMI (RM mn) Ordinary Dividend
3.6%
4.7%
3.3% 3.2%3.6% 3.4%
0.8%
Shareholder Returns (2012-2018)
Reported PATAMI (RM mn)
21
Converged fixed and mobile
network
20 submarine cables
Malaysian
Homes and
SMEs
Malaysian
Public Sector
and Enterprises
Malaysian and
International
Licensed
Service
Providers
Unifi
Unifi
Unifi
TM is Malaysia’s integrated connectivity provider and connects Malaysia
with the world
22
Focused on bringing a convergence digital lifestyle to all
Malaysians
23
A one stop centre to enable enterprises and public sector realise their full
digital potential
24
Latest products & services offering
RM 199/monthUnifi TV Ultimate Pack
Unifi TV Media Box
Unlimited data
RM59/month10GB Data
100 min calls
25 sms
RM39/month5GB Data
50 min calls
25 sms
RM29/month3GB Data
50 min calls
25 sms
RM19/month2GB Data
5 min calls
25 sms
unifi Home 300Mbps
unifi Mobile Postpaid Value Plans
Klang Valley Core Data Centre
Located strategically in Cyberjaya with 90,000 sqft. whitespace
capacity offering full suite of Managed Services, Co-Location/Hosting,
Disaster Recovery, Workspace and other services.
• Certified with Uptime Institute Tier III Design
• State-of-the-art security, power management,
fire detection and cooling system
25
Continuous ESG Initiatives to Build a Sustainable Tomorrow
1. PROGRAM USAHAWAN WANITA (PUW) 4.0 – TM DYNAPRENUER
ECONOMICSOCIAL - COMMUNITY
1. SOCIETY DIGITAL APP - ENSANI2. GDRN SWIFT WATER & HUMANITARIAN
RESPONSE TRAINING
1. TM EARTH CAMP 2018 – JUNIOR LEADERSHIP SERIES (JELS)
2. TM EARTH CAMP 2018 – MYCORAL3. TM EARTH CAMP 2018 – CHEMERUNG –
BEREMBUN – LANSIR
ENVIRONMENT
1. TM SCHOOL ADOPTION 2. TM 3D HACKATHON3. TM ROBOTICS TM NANO MAKER KITS4. TM COACHUNITY5. BRING THE OPPORTUNITY PROGRAMME (BTOP)
SOCIAL - EDUCATION
3D Workshop at selected schools, nationwideTM Nano Maker Kit Programme MyCoral Marine Educational Initiative 26
Thank you!Corporate Finance & Investor Relations
Level 11 (North Wing), Menara TM
Jalan Pantai Baharu
50672 Kuala Lumpur
Malaysia
Tel: (603) 2240 4848/ 7366 / 7388
www.tm.com.my/investor