TELEHEALTH AND TELECARESupporting transition, integration and innovation

09.00-10.00 Registration & Exhibition Tea/Coffee – sponsored by Motech Electronic Devices

10.00-10.10 Introduction and Welcome – Nessa Barry, SCTT

10.10-10.20 Technology Enabled Care Development Programme – Margaret Whoriskey, Director, Joint Improvement Team

10.20-10.30 Technology Enabled Care Services – UK Context – Alyson Scurfield, Chief Executive, Telecare Services Association

10.30-11.30 Snapshot Presentations – Chaired by Mr. Jim Ferguson, SCTTEach Snapshot will give a 5-minute insight into current or planned work.

1. Technology Enabled Care Programme – experience of the 30,60,90 day cycle – Susan Bishop, National Lead Primary Care, Community and Outpatients, QuEST Head of Improvement Programmes, Joint Improvement Team

2. CHAIN – what it can do for you? – David Evans, Chain3. Digital inclusion in a wifi enabled dementia friendly development –

Charlotte Swarbrick, Castle Rock Edinvar

4. Colin Foskett, Margaret Blackwood Foundation5. Motech: Bringing 24/7 mobile telecare everywhere – Paul Flavin, Motech Devices 6. Communicating with parents and families – Fiona Millar, OT NHS Fife 7. What next? Web Based Physio – Dr. Lorna Paul, Reader in Rehabilitation, Glasgow University.

11.30-12.00 Refreshments & Exhibition – sponsored by Motech Electronic Devices

12.00-13.00 Workshops – Choose one from six parallel workshops.

Workshop 1 – Rooms 3089/3090Improvement ProgrammeQuality and Efficiency Support Team, Scottish Government, (QuEST)

Workshop 2 – Room 3091Health, Wellbeing and Appyness

Workshop 3 – Room 3092Technology Enabled Care Programme – towards a National Model of Home Health & Mobile Monitoring

Workshop 4 – Room 3165Scottish Fire and Rescue Services: Home Fire Safety Programme & Technology Enabled Care

Workshop 5 – Room 3169What do staff need to know? Using video conferencing for meetings, case conferences & consultation

Workshop 6 – Room 3164Technology Enabled Care Programme: Digital Platforms –Talking, Sharing and Connecting Online

Chair: Gordon Black, National Clinical Lead (Primary Care),Quality and Efficiency Support Team (QuEST); Susan Bishop, National Lead Primary Care, Community and Outpatients, QuEST Head of Improvement Programmes, Joint Improvement Team

This workshop will focus on Primary and Secondary healthcare pathways, showcasing examples of embedding technology solutions into routine care. This will include the redesign of outpatient services, the use of apps in chronic health conditions and improved patient access to Primary Care services.

Chair: Fraser Ferguson, AHP Clinical Coordinator, NHS 24; Marilyn McGee-Lennon, Strathclyde University; Patricia Clark, Carers Scotland

The workshop will provide an opportunity to discuss examples of commonly available Apps.

Fraser will draw on his experience with the MSK App, Marilyn will speak about developing different Apps and Patricia from Carers Scotland will update on the Jointly App. How are staff using Apps? What are the challenges? What Apps are you using?

Chair: Michelle Brogan & Scott Henderson, SCTT

This workshop will provide an overview of a national home health and mobile monitoring model being developed through the Technology Enabled Care programme. Participants will have the opportunity to learn about developments within HHM and participate in small group discussions related workforce development, implementation support and change management and explore key barriers and challenges to deployment at scale.

Chair: Cathy Barlow, Partnerships Manager for Prevention and Protection, Isobel Penman (South Ayrshire) & Liz Brady, SFRS; Mairi McIvor, NHS Highland; David McDiarmid, Station Manager, SFRS

This workshop will provide an overview and update on the work that JIT and the Scottish Fire and Rescue Service have been progressing on the use of technology enabled care in the promotion of home fire safety. Local partnerships will also provide an input on their local TEC plans for home fire safety related activities.

Chair: Prof. Jim Ferguson, SCTT; Angus Ferguson, National VC Service

Starting with brief presentation about learning needs for staff using TEC. Identifying some key competencies and asking the attendees how they are developing the workforce locally. Followed by a practical demonstration of VC for clinical/education/case conferences. Bring your questions!

Chair: Keith Willcock, eHealth Strategy & Policy Lead, Scottish Government; Dr Donald MacIntyre, NRS Research Fellow, Consultant Psychiatrist, NHS; Beth Murphy, Living it Up

This session will focus on the use of digital platforms at different stages of the users’ journey, from finding information to support wellbeing and self-care – to finding local services and resources – through to accessing more tailored condition specific support. Examples will include: ALISS, LiU & Post-Diagnostic Support for Dementia.

WHEN 4th June 2015 9am – 3.30pm

WHERE Queen Margaret University, Musselburgh

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13.00-13.45 Lunch, Networking & Exhibition – sponsored by Motech Electronic Devices

13.45-14.45 Workshops – Choose one from six parallel workshops.

Workshop 7 – Room 3091Effective Asset Management in Telecare Services

Workshop 8 – Room 3092eHealth Strategy 2015

Workshop 9 – Room 3165Standards to meet the evolution of Technology Enabled Care Services

Workshop 10 – Room 3164Good Practice Guide on Access to Service Users Homes for Telecare Response

Workshop 11– Rooms 3089/3090Improvement Programme, Quality and Efficiency Support Team, Scottish Government, (QuEST)

Chair: Sheila Gillies, JIT Action Group; Susan McIntosh, Assistive Technology Team Leader, Community Equipment Service, Bon Accord Care (Aberdeen City); Heather Laing Technology Lead/Senior Manager, Community Alarm Telecare Service (Edinburgh City Council)

This session on telecare asset management will outline the findings of a recent consultation led by JIT with 12 Scottish telecare providers which highlighted current asset management arrangements in Scotland and key challenges. Workshop participants will be invited to share their views on the consultation findings with a view to informing the content of a future Good Practice Guide on Asset Management.

Chair: Pieter van de Graaf, eHealth Clinical Strategy Team Leader, Scottish Government

Following last year’s popular workshop outlining the eHealth Strategy refresh, this session will outline the key strategic aims of the recently refreshed eHealth Strategy 2014-2017. Workshop participants will be invited to share their views on what role telecare can play in realising these aims and where the priorities for practical implementation should lie to achieve the best outcomes.

Chair: Alyson Scurfield, Chief Executive, Telecare Services Association; Paul Finch, Business Relationship Manager, Telecare Services Association (TSA)

This session will look at the TSA’s Code of Practice, the inspection process, Technical and European standard development, collaboration and partnerships i.e. Care Inspectorate.

Chair: Ann Steele, Telecare Development Manager, East Renfrewshire CHCP; Maureen Holmes, Business Relationship Manager, Telecare Services Association; Stuart Wheeler Operations Director, The Key Safe Company

This workshop will launch the latest joint publication by JIT, SCTT and the TSA on good practice when accessing service users homes for the purposes of providing a telecare service. It was developed with input from Scottish telecare service providers, housing associations and the Key Safe Company.

Chair: Gordon Black, Susan Bishop

This workshop will focus on Primary and Secondary healthcare pathways, showcasing examples of embedding technology solutions into routine care. This will include the redesign of outpatient services, the use of Apps in chronic health conditions and improved patient access to Primary Care services.

14.45-15.00 Refreshments & Exhibition – sponsored by Motech Electronic Devices

15.00-15.30 Round up and close of the dayAuditorium

15.30 Conference close

Afternoon programme

This programme is kindly sponsored by:

The Learning Network day is organised in partnership with colleagues from the Technology Enabled Care Improvement Programme and the Joint Improvement Team.

TELEHEALTH AND TELECARESupporting transition, integration and innovation

Please Tweet about today’s event and use: #TTLNet15

The organisers would like to thank all our exhibitors. Their involvement makes this conference an enlightening experience.