Telehealth and Remote Monitoring: Selection and Implementation

with Scott Code

We prepare our members

for success.

What is Telehealth and Remote Patient Monitoring (RPM)?

Telehealth & RPM Whitepaper

http://www.leadingage.org/2013Telehealth.aspx

• Continuum of Remote Monitoring• Overview of Telehealth and RPM• Uses and Benefits • Potential Business Models & ROI• Most important steps– Visioning and Strategic Planning– Readiness Assessment– Operational Planning– Technology Selection

Overview of the Whitepaper

Patient Education and Self-Management

Pre- and Post-Acute Management of Chronic Conditions

Post-Acute Patient Stabilization

Long-Distance Routine Check-Ups/Treatment

Specific Teleconsult

Potential Uses

Health Outcomes/Improved Management

Reduction in Hospitalizations

Patient Self-Efficacy, Quality of Life Satisfaction

Physician Engagement Key to Success

Caregivers’ Workload and Efficiencies

Reduced Risk and Liability

Potential Benefits

Care setting and strategic

goals

Target population

Technology Review: • Desired IT

infrastructure, embodiment and software options

Access requirements

Program support

Budget and resources

Visioning & Strategic Planning

• Staff availability and competencies• IT infrastructure

• Network, switches, routers, and hardware

• Local hosted solutions vs. cloud• Operating environment

• Partners’ readiness• Patient, family and partners’ access

requirements

Organizational readiness

Readiness Assessment

Multi-Disciplinary Team: Leadership, Clinical, Financial, Marketing and IT

Setting S.M.A.R.T Goals for your program• Clinical,

Satisfaction, Operational, Financial, etc.

Program Design• Operating model,

workflow and change management

• Specific patient population

• Business model, revenue sources and ROI

Program design will inform:• Type of telehealth• Embodiment (tied

to care setting and patient population)

• IT infrastructure implies certain requirements, and your selection

Operational Planning

Online Telehealth Selection Tool

CAST Telehealth Selection Tool Demo

http://www.leadingage.org/telehealth/search.aspx

Participating Vendors

CASES

EXAMPLE CASE STUDIES

Lessons Learned/Advice

Leadership and Buy-In

Enrollment

Education and Training

Process Redesign and Improvement

Financial Data Matter

Planning and Looking Ahead

Thank You…Scode@LeadingAge.org