TeleDynamicX NGN Voice Routing Solutions for CLECs ILECs

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CONTACT International: +357 26 813753 http://www.teledynamicx.com

USA: +1 210 380 0458 [email protected]

NGN Voice Routing Solutions

for CLECs and ILECs

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Network-Wide Call

Routing for CLECs and ILECs

A Game Changing Environment TeleDynamicX network-wide Voice Solutions manage all Processes, Policies and Reporting, and

lifts the Routing Layer above the Switching Fabric by interfacing in real-time with all Legacy and

Next Generation Network Switching Architectures at the signaling level.

Routing decisions can now go beyond historical cost, quality and destination area dial codes, to

include decisions based on LRN, vendor / trunk load balancing and millions of individual peering

partner or subscriber originating and dialed numbers.

This dynamic capability to manage provisioning and routing, integrating both business and NOC

requirements, provides CLECs / ILECs with an opportunity to:

Reduce Operating and Terminating Costs.

Creating New Business Opportunities and Market Differentiators.

Sell New Services.

All within a Single Network-Wide Delivery Platform

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TeleDynamicX Next Generation Architecture TeleDynamicX Carrier Grade Voice Solutions are highly-scalable, meeting any and all

performance and functionality requirements of National, Tier 1 and Tier 2 Carriers, Cable

Companies, Mobile Companies, CLEC's, ILEC's, IXC's and Wholesalers.

Unique to TeleDynamicX, our SCP based dynamic routing layer seamlessly interfaces to ALL

Legacy and Next Generation Network Switching Architectures providing connectivity to ANY

TDM and VoIP switch, Gateway, SBC, IP-PBX, Mobile Switch, etc., using ANY signaling protocol.

Example Integration to Sonus Switching Architecture

With rich in-call US Domestic and International routing feature sets, TeleDynamicX supports

multiple network-wide routing paradigms including, LCR / QoS destination based routing, ToD /

DoW routing, vendor and trunk level load balancing, routing by millions of subscriber ANIs /

CLIs and dialed numbers, support for millions of peering partner numbers, local call

determination, on platform LNP and CNAM dipping, fax screening…….. and much more.

Supported by our BSS/OSS Solutions, TeleDynamicX provides standardization and optimization

for all key Telecommunications back office processes, improving completeness, accuracy and

time to perform all operational and management tasks.

Routing can be centrally managed, changed on the fly and pushed to satellite Service Control

Points that interface using the signaling protocols of the associated switches.

This unique capability overcomes many of the issues of optimally managing and controlling

diverse switching environments and at the same time generates cost savings significantly

greater than implementing our solutions.

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New Routing Paradigms for Voice Calls

TeleDynamicX network-wide, intelligent routing allows operators to go beyond static, priority

order, destination based routing and implement unique features and benefits including:

Management of the entire network’s routing policy from a single location.

Creates a platform for future centralized access to third party databases.

Incorporation of legacy and/or lower cost switching platforms.

Overcomes routing limitations within existing switches.

No limitation with respect to network switch types deployed.

Faster time to market with new and/or improved routing products.

Vendor call throttling by routing table.

Network-wide vendor load balancing.

Network-wide trunk level load balancing [Priority Order, Round Robin, and %].

Trunk output limitation and trunk level ToD / DoW availability settings.

Direct NOC interface to A-Z routing table with over-rides and cost impact visibility.

Immediate ingress and egress path blocking at a carrier and trunk level.

Call process blocking for invalid number lengths.

Special routing for video calls and local call routing.

Unlimited routing tables / products.

True least cost destination routing [LCR] / up to sell rate / with margin protection.

Destination routing by LCR and QoS / a mix of both.

Routing based on local routing number (LRN) or dialed number.

Automatic QoS / price routing provisioning without manual intervention.

Jurisdictional screening with custom treatment of invalid ANI / CLIs.

Time of day / day of week routing.

Round Robin routing for all or selected destinations.

Percentage routing for all or selected destinations.

Combined routing types, LCR, Round Robin, %, within one routing table.

Manual and scheduled synchronization to all switches with call simulation.

Support for 100s of millions of individual peering partner or subscriber originating

and dialed numbers or number patterns.

Call Flow Simulation Whilst the benefits of intelligent routing

with rich in-call routing feature sets are

evident, we also understand that network

operators need an ability to simulate call

flow in order to track the many call routing

possibilities.

Accordingly, to support Network

Operation’s testing of world-wide call

routing, a full call simulation module is also

provided detailing call flow logic.

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Cost Reduction Opportunities

Implementing quality BSS/OSS Solutions combined with in-depth reporting provides

standardization and optimization for all key Telecommunications back office processes,

improving completeness, accuracy and time to perform all operational and management tasks,

thereby generating cost savings.

TeleDynamicX is a best in class BSS/OSS solution and provides a single business interface for the

integration of commercial and network operations policies and processes.

However, price competition and changes to FCC regulations is requiring that greater focus is

placed on cost management and the implementation of the underlying support systems.

TeleDynamicX Solutions meet these challenges and provides CLECs / ILECs with the ability to

achieve the following operational improvements and cost savings:

All National Subscriber to Subscriber

calls, irrespective of the call origin, can

be retained On-NET. This would

eradicate the high cost of traffic off-

load to intermediate vendors.

Off-NET National calls from any

Subscriber can be routed to CLEC /

ILEC peering partners, with screening

support for 100s of Millions of 10 digit

numbers.

All inbound calls can be dipped off

the TeleDynamicX Platform to in-

house or third party Local Calling Area

databases and routed accordingly.

The TeleDynamicX Number Portability Platform provides access to a local copy of

our Neustar maintained number portability data, at lower than competitor charges.

By enabling CLECs / ILECs to properly identify, route and rate traffic based on the

actual terminating carrier, margin exposure to cost differences between carriers is

significantly improved.

The TeleDynamicX CNAM Platform provides access to our hosted CNAM data at

lower than competitor charges.

Fax numbers can be screened by Originating and / or Dialed Number and special

routing implemented.

“Owned” 8XX numbers can be retained On-NET with POTs number translation and

route forwarding based on Time of Day / Day of Week.

Off-NET International calls from any Subscriber can be IMT’d, or subject to the

switching architecture, routed directly to the most cost effective International

gateway.

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Network utilization can be increased by eradicating port clogging from short dialed

numbers and by load balancing vendors and trunks.

Lower rates can be negotiated with National and International peering partners by

providing guarantees with respect to the accuracy of dialed numbers forwarded

matching peering partner number requirements.

Costs can be reduced and revenues increased by the implementation of routing in

Minutes not Days.

Time of Day / Day of Week vendor rates can be utilized via by Time of Day / Day of

Week Routing.

The TeleDynamicX C-SCP architecture allowing operators to interface to Any Switch

using Any Signaling protocols reduces reliance on single vendor switching solution

and the required level of intelligence within switches, thereby reducing CAPEX and

extending the life of legacy switches.

New Business Opportunities and Market

Differentiators

Subscriber CLI / ANI and /or subscriber dialed number based routing provides opportunities to

offer differentiated quality based termination and pricing, including the ability to:

Offer consumer groups’ quality graded termination services at different price points and

associate cost points.

Offer IP-PBX business customers guaranteed Gold / Silver / Bronze Products without

reference to Ingress Trunks i.e. route VIP calls differently to other parts of the business.

Provide IP-PBX business customers’ additional fraud protection by automatic call

blocking depending on destination, CLI / ANI and / or Time of Day / Day of Week.

With screening support for 100s of Millions of 10 digit numbers, all inbound calls from peering

partners or wholesale customers can be routed On-NET to “Owned” subscribers or to other

peering partners, providing opportunities for reciprocal agreements, revenue generation and

margin improvement.

In addition, with the explosion of fixed line “smart phones” offering video as well as voice calls,

back end routing challenges can also be assisted by screening for video calls within the

TeleDynamicX platform and applying appropriate routing, improving call network management

and cost.

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Data Visibility

Pricing for telephony by CLECs /

ILECs is generally based on an “All

you can Eat flat rate” or “Bundled

flat rate Services” model with

certain International destinations

being charged per minute and

added services being charged per

service.

However there is often little

visibility of revenues, associated

costs and margins. Subject to the

availability of and access to the

CLECs / ILECs data, for example

data contained within CDRs and

CRM systems, TeleDynamicX InSight

can provide feature rich digital

Maps, Charts, Gauges, Dashboards

and drill down data displays to

provide the required visibility.

Helping decision makers to reduce

costs and increase profitability

business intelligence

In addition, with TeleDynamicX

AnalyticX, telecom analysts,

managers and executives can easily

navigate data, finding trends,

spotting patterns and 'drilling

down' without the need for

specialist IT staff.

Traffic, revenue, cost and margin

trend analyses by NPA NXX X /

LATAOCN / Switch / Vendor help to

reduce fraud and improve network

load balancing.

Analysis of Off-NET traffic patterns

and volumes can help identify

further potential termination cost

savings. For example by drilling

down through traffic terminated

with relationship vendors to identify

the underlying actual carriers of

record, cost saving opportunities

can be identified and additional

peering agreements entered into.

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About TeleDynamicX TeleDynamicX is a global provider of advanced solutions for telecoms operators in Back Office

Management, Centralized Dynamic Routing and Number Translation Services, improving

completeness, accuracy and time to perform all operational and management tasks - generating

cost savings greater than the cost of implementing our solutions.

Who and Where We Are

TeleDynamicX has a 12 year history of technical expertise, growth and profitability. We have

regional bases in the USA, Switzerland, Germany, Cyprus, Russia, Kyrgyzstan and our solutions

manage over 35 Billion Minutes of voice traffic annually.

TeleDynamicX Core Applications

TeleDynamicX core applications have been developed for and implemented to a wide variety of

telecoms requirements; both as off the shelf solutions and tailored to meet individual

requirements. The core applications are:

TeleDynamicX International provides feature rich management of International Dial Codes,

Buy Rates, Sell Rates, Least Cost / Best Quality Routing, Billing & Accounting, Traffic flows and

Profitability.

TeleDynamicX US Domestic Offers comprehensive management of US Domestic LERG Dial

Codes, LATA/OCN, NPA NXX X Buy and Sell Rates, NPA NXX X Least Cost Routing, Traffic and

Profitability visibility.

TeleDynamicX Dynamic Routing provides advanced In-Call routing feature sets, including

Vendor Call Throttling, Network-wide Vendor Load Balancing, Vendor Trunk Level Load

Balancing, NOC over-rides, Peering Partner and Subscriber Number and Pattern routing; and

much more…..

TeleDynamicX InSight provides access to prebuilt data visualization Business Intelligence

tools including digital Maps, Charts, Gauges, Dashboards and drill down data displays, helping

decision makers to reduce costs and increase profitability across their networks.

TeleDynamicX AnalyticX Is a highly scalable Business Intelligence application that very

quickly enables telecom analysts, managers and executives to navigate data, finding trends,

spotting patterns, 'drilling down', 'slicing and dicing' enterprise data without the need for

specialist IT staff.

TeleDynamicX Converged Service Control Point (C-SCP) provides a highly efficient

and scalable cost-effective infrastructure for centralized routing and number translation services,

representing the core of an operator’s next-generation multi-signaling, multi-switch routing

infrastructure.

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TeleDynamicX Solutions Implementation, Roll Out,

Training and Support

Our solutions implementation and roll out strategies utilize the same quality assurance

processes and project planning tools that we apply to our software development in order to

ensure the highest quality as well as real time customer involvement with a focus on testing.

Our Approach Every client implementation is different, has different objectives and will have different strategies

to achieve them. The TeleDynamicX platform is massively scalable and flexible; this enables

solutions to be fit to any shape or size of problem. This flexibility requires us to be expert in

helping you to understand what is possible and to document what you want to achieve.

Our Experience At TeleDynamicX we have 100’s of man years of experience ranging from a deep understanding

of all signaling protocols to business strategies. The founders of the company gained their

experience from long careers in telecoms including the privatization of National

Telecommunications Companies to the creation of over a dozen telecoms based companies, two

of which have gone public.

Sample Implementation Plan

Deploy On-Site TeleDynamicX Consulting Staff A senior project manager would be

based with the CLEC’s / ILEC’s core team to fully disseminate knowledge of the TeleDynamicX

“Out of the Box” Solutions and to determine additional business and interface requirements.

Planning & Proof of Solution Generate a detailed plan and specification documents. At

this stage utilizing the TeleDynamicX hosted platform to demonstrate, aid discussion and to test

development against.

Additional Development Create and test additional business requirements and interfaces to

in-house systems.

Build and Test Lab System Build a scaled down version of the system to be installed in the

onsite Lab to effect initial testing of call request from the switching fabric to the C-SCP, the

return of a route and the collection of CDR’s.

Test Developed Interfaces Load manually and via developed interfaces the Lab system with

initial data required for BSS/OSS Lab functionality testing. Use traffic generators to load test the

TeleDynamicX C-SCP.

Business Requirement’s Review Requirements change over time especially in the light of

new information. Work collaboratively with client to fully explore previously unseen

requirements.

Live Traffic Pilot Test System Build a subset of the full system to test live traffic. At this

stage the Lab system is moved to production while building out to cluster the key components

of the system.

Roll Out TeleDynamicX has established relationships with numerous third party telecoms and

TeleDynamicX knowledgeable consultants who are drafted on to our team for multi location

implementations to augment our centralized implementation and training structures.

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Training On Site/Remote

We fully understand that without proper training even the best designed systems can under

perform. We also understand that no one training method meets all needs. That is why we

implement training from onsite to across the wire, one on one and in groups.

Online Training A key tool in the support for our training environment is the utilization of the latest

conferencing technology that enables on-line, interactive training to be delivered direct to the

trainee’s desk.

Training can be provided on a one to one basis or on a remote group basis with participants on

individual computers and even in separate locations worldwide. Benefits of our remote training

approach include:

Travel time and costs are eradicated and schedules can be established to fit in with

existing workloads and the TeleDynamicX implementation process.

Our experience has shown that providing short training sessions of up to an hour over a

period of time increases the effectiveness of the training. This many and often

approach is greatly facilitated by the online approach.

Training small groups of staff who perform the same role together has knowledge

retention benefits. In many multi-location firms there are often staff members in the

same functional role but in different offices.

As new features are added and additional modules implemented, staff can get up to

speed very quickly, thereby helping them to be more productive.

Key Process Training Some processes are very important to an organization so training has to reflect this. In certain

cases we would shadow a member of your staff and guide them through each process a number

of times to monitor their progress and ascertain when they have reached a level of proficiency

to continue unaided.

This could include, for example, the provisioning of switches, trunks, customers and vendors or,

for example, the import of vendor / customer tariffs, import / insert of dial codes and the

administration of routing.

Training Materials We maintain a centralized team of dedicated experts whose primary role is to test and

document new and updated functionality, as well as changes to the TeleDynamicX GUI and user

experience. All documentation is published in Help file format, as well as HTML documents, PDF

documents and WORD documents. This enables us to deliver training and help where it is

required.

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24/7 Support

TeleDynamicX is committed to providing the very best 24-hour customer support experience

and adapting to meet the changing needs of business.

Telephone/Email/Online Support Regardless of what media you use to contact support, we have the systems to be able to

effectively manage your issues.

Customers are provided with web based access to our support ticketing system where they can

open a ticket/set the severity level/access and annotate previous tickets, use the Knowledge

Base and FAQs section, download documentation and check on release and patch availability.

Hotline telephone numbers are also provided to customers for serious issues.

Centralized Support Personnel We have support personal in the USA, Cyprus, Germany, India and Kyrgyzstan. Our support

personnel are embedded within the development, documentation and training teams so they

have seen the product from the ground up and can assist with support requests efficiently and

effectively.

On-Site Support Personnel For larger customers, we would propose extending the role of the on-site implementation and

training consultant to include front line support, as well as the on-site period. The on-site period

could be, for example, for one year or a permanent role.

Automatic Monitoring Systems Embedded software routines constantly check critical events e.g. continual receipt and

processing of CDRs.

With respect to the TeleDynamicX Production Servers, we deploy the NMS package Zenoss to

monitor SNMP traps as well as running customized monitoring scripts on guest servers. We

detect most hardware/software issues on the deployed platforms. As events occur that weren't

trapped we develop new monitoring scripts to catch them.

To detect total power failures and site isolation due to fiber cuts and access gear failure, we

launch periodic SNMP polls and/or call queries (from platforms in Dallas, Manassas and San

Antonio) to verify that we get a valid response.

For the TeleDynamicX C-SCPs, we also use the vCenter Server Alarm process to trap any of the

nearly 200 alarm conditions detectable by an ESX/ESXi host or by vCenter Server.

Hardware and Operating Systems Support Because of the critical nature of the TeleDynamicX platforms, four hour critical response time

support from the hardware vendor is included to ensure that if, for example, a server ethernet

switch or iSCSI SAN component fails, the hardware vendor will be there within four hours with

replacement parts.

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General Our web site http://www.teledynamicx.com/ provides further information about the capabilities

of our TeleDynamicX Solutions and the following PDFs can be downloaded or forwarded to you

by email on request.

TeleDynamicX Overviews

Lift the Routing Layer above the Switching Fabric

The Next Generation Centralized Routing Architecture

TeleDynamicX Corporate Profile

TeleDynamicX Overview

TeleDynamicX International AnalyticX

Carrier Management

Customer and Vendor Billing

Customer Tariffs

Dial Code Management

InSight Reports and Dashboards

Network Operations Support

Routing Paradigms

Subscriber Number Management

Traffic Agreements

Traffic and Margin Monitoring

Vendor Tariffs

TeleDynamicX US Domestic AnalyticX

Carrier Management

Customer and Vendor Billing

Customer Tariffs

Dial Code Management

InSight Reports and Dashboards

Network Operations Support

Routing Paradigms

Subscriber Number Management

Traffic Agreements

Traffic and Margin Monitoring

Vendor Tariffs

Please do not hesitate to contact us should you require further information or wish to initiate

initial discussions and demonstrations.

We look forward to hearing from you.

[email protected]

http://www.teledynamicx.com/


mailto:[email protected]


Documents

TeleDynamicX NGN Voice Routing Solutions for CLECs ILECs