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TELECOMMUNICATIONS
SERVICES FOR BUSINESS
AND HOME
Datagroup is an all-Ukrainian communication solutions provider for business and home. We’re the
Ukrainian telecommunications market leader in data transmission, international traffic transit, and
satellite communications.
With us, everything is possible in terms of arranging access to the internet, telephony network,
television, video conferencing, surveillance, satellite communications and cloud solutions.
Opportunities
Discover new business opportunities with Datagroup’s comprehensive solutions!
The services we offer are designed to
make your business more effective and
allow you to:
retain customersby logging customer requests
and increasing their number
gain loyaltyof all guests and visitors
who are coming to you
save costson your equipment
and its maintenance
work globallyon your business from anywhere in the world
where there’s an internet connection
Highlights
20 years
of experience in the Ukrainian
telecommunications
market
full spectrum of services in more than 90
cities in Ukraine
more than 100
telecommunications services
for business and home
44 emergency
restoration teams
more than 1,600
employees
more than 40
regional offices
more than 40
telecommunications licenses
Network20,000 km of our own fiber-optic DWDM network
more than 100 transit DWDM hosts located in Ukraine and
in the largest telecommunications centers of Europe and
Asia
4 Tbit/s bandwidth capacity of the backbone network
our own international transitions to Poland, Slovakia,
Hungary and Russia
transcontinental data transmission line from Europe
to Asia
satellite communication system control center with 3
satellite stations (HUB)
We’ve been creating high-quality, affordable connections forour clients throughout Ukraine for over 20 years.
Advantages
highly qualified technicians and service managers
perform technical support and network monitoring
24/7/365
multi-level Service Level Agreement (SLA)
provided, depending on your business needs
flexible pricing and optimal rates
for communication services
and internet access
provision of telecommunications
services
in Ukraine and organization of
international
communication channels
individual approach
to solving business needs
in any sector
Cybersecurity
Compliance with the requirements of the ISO 27001 standard guarantees effective management and confirms the high quality of services provided to ensure the confidentiality, integrity, and availability of information. This is especially important for companies that are customers of various telecommunications and IT services that work with the personal data of clients – in particular for banks.
According to the requirements of the National Security and Defense Council, state bodies, enterprises, institutions and organizations of state ownership are prohibited from contracting and purchasing services of internet access from telecommunications operators (providers), which do not have documents that confirm the compliance of the information security system with the requirements established for the protection of information.
Services
access to the internet
protection from
DDoS attacks
registration of РІ and АS
online event broadcasting
domain name registration
Internet
connecting a subscriber line
contact center
0800 service
audio conference
IP-CENTREX service
digital flows
SIР-telephony services using
0-891 national code
additional services
Telephony
data transmission channels
monitoring and dispatching systems’
access to bank information
SWIFТ services
online video broadcast
building Wi-Fi network
surveillance systems for remote
objects
backup channels
construction of secure
communication channels
Data transmission
professional assessment of customer needs
network construction and service setup
supply of equipment
Comprehensive solutions for building a corporatetelecommunications network
virtual server
Office 365
video surveillance
Cloud solutions
outsourcing of telecommunications
equipment
allocation of customer equipment
Data center
Internet
Datagroup offers internet connection using terrestrial, wireless and satellite channels. We provide
high-speed access, reliability and stability of service.
Our specialists work on each and every request for providing internet access services. We take all the
wishes and requirements of our clients into account.
access to the internet outside major populated areas
where there are no local providers
network all over Ukraine
Service offering:
our own “last mile”
service quality guarantee
technical support 24/7/365
Datagroup is constantly evolving and developing innovative high-techservices.
We offer the most reliable and high-quality access to the internet.
leading broadband access to the internet using
Ethernet and ADSL technologies
satellite access to the internet
Main internet services:
access to financial information services
provision of static IP address
domain name registration
protection from DDoS attacks
registration and support PI і AS
Additional internet services:
TelephonyOur fixed telephony service offers you high-quality
connection for your office. The connection of traditional
fixed telephony is carried out via digital or analogue
channels, based on our own backbone and primary
networks. Our customers receive the highest quality
telephony services.
analogue telephone line
TDM telephony
IP telephony
telephony based on SIP-protocol
visual call center
0900 service
0800 service
rental of a virtual space for audio
conferences
contact center on request
Service offering:
Telephony for your office: ISDNISDN is the telecommunications solution that is most often used to connect the PBX to
the national telephone network for general use. It ensures the highest quality
telephone calls with the most reliable connection, as well as providing individual
contact centers.
unlimited amount of telephone numbers
special tariff to optimize communication costs
possibility of a corporate telephone network with short numbering as
well as independently managed settings and distribution of voice
traffic among employees
high-quality, reliable connection
Advantages of the service:
30 channels in the digital channel Е1
Features:
Telephony for your office: SIP-TRUNKSIP-TRUNK is the most advanced solution for deploying office telephony, which can be adapted for a
company of any size. It’s an ideal solution for companies with more than one office or for those often
changing their location. It’s possible to maintain a number within the city, while the flexible expansion of
the number of lines will help your business quickly respond to market changes, while increasing the
efficiency of your company's operations.
cost-effective way of managing telephone calls in the office
connection via the internet
easy transfer of the line while keeping the same number
Advantages of the service:
telephony available wherever there is access to the internet
usage with both hardware and software office IP-АТС
round-the-clock service support from Datagroup
broad functionality management capabilities, monitoring, routing, and
communication security
Features:
Telephony for youroffice: Virtual PBXVirtual PBX is a modern solution from Datagroup,
which saves money for legal entities and is a
complete replacement of the physical office
automatic telephone exchange.
The core of the service uses the technologies of IP-
telephony with multi-channel numbering, without the
need to purchase and install additional equipment.
Functionality
support for the usual functionality of a typical PBX
single number service – multi-terminal (multi-channel possibility
and use of different kinds of subscriber devices –computers, telephones
and other)
voice menu – IVR with WEB interface
Software Client DATAPHONE® for mobile devices based on
Windows, Android, IOS
connection of the client station (PBX) via SIP to Virtual PBX
WEB portal for self-service and adjustment of resource
usage monitoring
combination of geographically distributed departments and
offices into a single network
saving of phone numbers at changing locations
scaling up of deployment, and changing settings of
telephone network at no extra cost, anywhere there is
access to the internet
A nationwide, free-of-charge line throughout Ukraine, where subscribers can make calls for free,
regardless of their mobile operators or region within the country. Each call to 0800 is redirected to the
number specified by the customer of the service.
This is an optimal solution for companies that want to be closer to their customers, which are actively
promoting new products on the market, or are planning to deploy a national subscriber support network,
as well as those conducting large-scale marketing campaigns, organizing surveys, or planning to
increase loyalty.
0800 Number
free calls for your customers from all fixed and mobile
networks
multi-channel lines for creating a call center, technical
support, or hotlines
single number for the whole of Ukraine
customer loyalty and trust
Service offering:
wide selection of easy-to-remember numbers
easy to order and quick to connect
Features:
Flexible and affordable telephony for your business!
Data transmission is a comprehensive business solution. It’s useful for clients with regional
offices, affiliates and remote warehouses that may be located both in Ukraine and abroad.
Datagroup offers a single, fixed-line, corporate network with guaranteed quality service
parameters via a multi-level Service Level Agreement (SLA). The SLA outlines the main
characteristics of the channels, describes the procedures for 24-hour monitoring, and defines the
level of service availability.
Datatransmission
provision of data transfer between physically remote objects
using
a hardware system as well as software
building corporate networks based on IP MPLS
network throughout Ukraine
our own “last mile”
service quality guarantee
technical support 24/7/365
Service offering:
Lviv
Lutsk
Ternopil
Zhytomir
Lugansk
SumyRivne
Vinnytsya
Cherkasy
Zaporizhzhya
Dnipro
Kherson
Kyiv
Mykolaiv
Odesa
Donetsk
Khmelnytsky
Chernigiv
Chernivtsi
Kropyvnytsky
Uzhgorod
Ivano-
Frankivsk
Kharkiv
Poltava
Melitopolv
Kryvyi Rih
Mukachevo
The high-performance IP backbone is based on the resources of its own primary network using MPLS (Multi-Protocol
Label Switching) technology. Datagroup’sMPLS network is constantly and actively evolving.
MPLS network covers 27 cities in Ukraine
MPLS network supports TRIPLE-PLAY technology
Multi-serviceMPLS network
Datagroup’s data center corresponds to the international
norms of the Tier-III of TIA 942 standard. Its capacity is 3,000
units. At present, the total capacity of the equipment does
not exceed 200 kW.
Data centerservices
With the help of the monitoring system, we control all
engineering systems of the data center. Technical support
is provided 365 days a year, 7 days a week, 24 hours a day.
The data center has a reliable access control system and is
protected round the clock.
Services to ensure the safetyof your business data:
co-location rental of racks lease of sites
ensuring the integrity of your equipment and safety of your
data
enhancing the reliability and efficiency of your business
through
stable equipment operation
reducing the cost of IT support infrastructure and skilled staff
Service offering:
Office 365
ability to use the products from any device and in any area where
there
is an internet connection
flexible payment system only for those Office 365 products that you
use
easy to change the number of users
security and safety of your information
working with the latest, most up-to-date software version
stable functioning of services 99.95% of the time
Service offering:
Remote working with access to files and email fromany device
Your office is always with you!
Round-the-clockvideo surveillance
Control over real estate, staff and visitors – security for your business
24/7 access
to your facilities
records
archive
minimal
equipment costs
notification of activity
with a photo report
Interactive TV
Interesting entertainment for every taste – increasing the loyalty of
your guests and visitors. We provide new, modern, interactive
television with the right to broadcast in public places – bars, cafes,
restaurants, hotels and offices.
We offer the ability to connect to several hundred screens, with
discounts, flexible pricing and favorable terms of providing the
equipment. We do everything to help our subscribers carry out
business safely and efficiently, bringing pleasure and joy to their
customers.
licensed access
to the best Ukrainian
and global TV channels
exclusive display
of football matches
up to 130 TV channels
in HD quality
Service offering:
Ready-made solutions
Datagroup offers ready-made telecommunications
solutions to ensure the effectiveness of the most
important business processes of our customers. This
greatly reduces costs and increases business
productivity. We use only the most advanced
technologies.
corporate video and audio conferences
internet broadcasting of events
building WiFi networks
organization of contact centers
preparation of estimated project costs
Ready-made solutions:
...and many other services and solutions!
