FY19 Fall

TelecommunicationsEquipment Distribution Program

Catalog

State of New MexicoCommission for Deaf & Hard of Hearing

Impacting & Empowering

Communication Access

505 Marquette Ave NW, Suite 1550 • Albuquerque, NM 87102V: 505.383.6530 • TTY: 505.383.6541 • VP: 505.435.9319 • Fax: 505.383.6533

www.cdhh.state.nm.us/tedp.aspx

The Telecommunications Equipment Distribution Program (TEDP) is an integral program of the State of New Mexico Commission for Deaf & Hard of Hearing. Established by the Telecommunications Access Act, the TED Program provides equipment to qualifi ed NewMexicans every year. Equipment includes devices that assist people with hearing loss in communicating over the phone, communication devices for people with speech disabilities, and notifi cation systems that let people know that they have received an alert.

State of New Mexico Commission for Deaf and Hard of Hearing

iOS & TED Catalog FY19 Fall Version

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Table of Contents

505 Marquette Ave NW, Suite 1550 • Albuquerque, NM 87102V: 505.383.6530 • TTY: 505.383.6541 • VP: 505.435.9319 • Fax: 505.383.6533

www.cdhh.state.nm.us/tedp.aspx

State of New Mexico Commission for Deaf and Hard of Hearing

Types Of Equipment Available ......................................................... 4

How To Apply for Equipment .......................................................... 5

Setup & Maintenance ...................................................................... 6

Selecting A Phone Based On Your Audiogram ............................... 8

Mild to Moderate Hearing Loss ....................................................... 9

Moderate to Severe Hearing Loss ................................................. 11

Profound Hearing Loss .................................................................. 16

Specialized Equipment .................................................................. 17

Apps for iPads by Disability Group ............................................... 19

Speech Assistive Devices ............................................................. 23

Accessories ................................................................................... 24

Notification Systems ..................................................................... 25

Smoke Alarms ............................................................................... 27

Telephone Ringers ......................................................................... 28

Answering Machines ..................................................................... 30

Neckloops ..................................................................................... 31

Telephone Amplifiers ..................................................................... 33

Bluetooth Enabled Products ......................................................... 34

Terms & Conditions ....................................................................... 36

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Equipment Type Feature/Function

Alarm Clocks (Accessory) Use sound, light and/or vibration to alertyou it’s time to wake up.

Amplified Telephones Telephone with amplification and adjustable ringer volume functions.

Answering Machines (Accessory) Stand alone answering machine thatamplifies voice messages.

Apple iPad or iPad mini Mobile device bundled with telecom-munication access app package.

Notification Systems (Accessory) Use sound, light and/or vibration to alertyou when there is noise.

Smoke Alarms (Accessory) Use sound, light and/or vibration to alert you when there is smoke.

Speech Generating Devices Allow you to speak with an Electrolarynx.

Telephone Amplifiers (Accessory) Amplifies sound coming in through alandline or wireless phone.

Telephone Signalers (Accessory) Use sound, light and/or vibration to alert you when the telephone rings.

Captioned Telephones Allow you to speak to the other person and read what they are saying.

Please note: Applicants can choose...One Main Device (a phone or an iPad) and/or up to Two Accessories

Types of Equipment Available

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99 TED Application • Completely fill out the application. • Sign in the yellow area on the last page.

99 Proof of Income Eligibility • Write in the annual household income of the applicant and sign acknowl-edging that the Income Eligibility Requirements at $50,000 or less in theyellow box at the bottom of the first page of theapplication form.

99 Proof of Home Telephone Service or Internet Service. • If applying for phone, provide proof of phone service. Provide a copy of arecent landline or wireless telephone bill or cable bill showing the appli-cant’s name.

• If applying for an iPad, provide proof of Internet service. If the Internetor phone bill is not in the applicant’s name, provide a copy of the bill anda statement from the account holder acknowledging the applicant hasaccess to the Internet line.

99 Proof of New Mexico Residency • Provide a copy from one of the following items:New Mexico Driver’s License, New Mexico State ID card, gas bill, electricbill, or an utility bill.NOTE: Bill MUST have your applicant’s name and current street address(not a P.O. Box). The name and address must match the application. Aphysical address is required for UPS Deliveries.

99 Proof of Hearing or Speech Loss • Copy of an audiogram or a speech evaluation of an applicantverifying hearing or speech loss.

• We will accept documentation stating an individual is Deaf. For example,a copy of a diploma from a School for the Deaf orVocational Rehabilitation Documentation.

99 Terms & Conditions Apply

(See Page 36-39 in this catalog and Pages 1 and 4 on the Application)

Types of Equipment Available How to Apply for Equipment

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You are responsible for setting up your equipment.The equipment has a 3 year warranty.

If you experience any problems with your equipment:

99 Call Teltex Technical Support Toll Free (888) 515-8120

If your equipment needs to be repaired:

99 Call Teltex Technical Support Toll Free (888) 515-8120

99 Obtain a return authorization number (RA #) from Teltex, Inc.

99 Ship the equipment back to Teltex, Inc.

99 You are financially responsible for shipping equipment to Teltex.

99 Ship the iPad back to Teltex using the approved box your iPad was

delivered in.

Teltex, Inc.Attn: RA#

1081 W Innovation DriveKearney, MO 64060

Teltex cannot make house calls.

NMCDHH cannot make house calls.

Setup & Maintenance

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Special iPad InstructionsThe equipment is enrolled in TeltexCare+ (Includes AppleCare+)

The iPad will arrive pre-installed with:

99 A protective case

99 Approved telecommunications applications specific to your self-identified

disability

99 Lightning Connection Cable

99 Wall Charger

99 Car Charger

Visit www.iAccessibility.com to View Training Videos on How to Use your iPad.

DO NOT contact Apple directly or take the iPad to an Apple Store

Setup & Maintenance

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Choose a telephone from one of the three categories,depending on your audiogram.

Mild-Moderate, Green if your hearing loss is between 25-50 dBModerate-Severe, Red if your hearing loss is between 51-75 dBProfound, Blue if your hearing loss is between 76-116+ dB

dB 125 250 500 1000 2000 4000

BT914 40

D704 40

D714 40

JV-35 37

KX-TGM430B 40

Alto 53Alto Plus 53

XLC2+ 50

XLC7BT 50

A1600BT 50

CSC600ER 50

Caption Phone 116+

Selecting a Phone Based on Your Audiogram

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BT914™

The BT914™ amplified, cordless phone, with built-in Answering Machine features Bluetooth technology for both landline and cellular use. Offers large high contrast buttons and amplification for those with a mild to moderate hearing loss or low vision.

Mild to Moderate Hearing LossProducts in the Mild to Moderate category amplify incoming sounds by 25-50 decibels and are designed for those who need more amplification and clarity than what normal telephones provide.

D704™The D704™ loud cordless Caller ID telephone, improves conversation by making words not only louder, but also clearer and easier to understand. Includes big buttons and amplification for those with a mild to moderate hearing loss or low vision.

D714™The D714™ cordless telephone has all of the same features and amplification of the D704™ (above) but adds a digital answering machine into the base of the phone. Messages on the answering machine can be listened to through the handset or the base.

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KX-TGM430BThe KX-TGM430B amplified cordless phone with built-in answering machine features Bluetooth technology for both landline and cellular use. With 40dB of amplification this phone is perfect for someone with mild to moderate hearing loss.

JV35™The JV35™ amplified, big button, corded phone make words not only louder but also clearer and easier to understand. With large high-contrast buttons and amplification, the JV35™ is for those with a mild to moderate hearing loss or low vision.

Mild to Moderate Hearing LossProducts in the Mild to Moderate category

amplify incoming sounds by 25-50 decibels and are designed for those who need more amplification and

clarity than what normal telephones provide.

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Mild to Moderate Hearing LossProducts in the Mild to Moderate category

amplify incoming sounds by 25-50 decibels and aredesigned for those who need more amplification and

clarity than what normal telephones provide.

Moderate to Severe Hearing LossProducts in the Moderate to Severe Hearing Losscategory amplify incoming sounds by 51-75 decibels andare designed for those who have a difficult time hearing clearly on the telephone.

PowerTel 725 - DISCONTINUED

PowerTel 780 - DISCONTINUED

PowerTel 785 - DISCONTINUED

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Alto Plus™The AltoPlus™ with Caller ID is a solution for those with mild, moderate and severe hearing loss. Rated at 53dB, the volume is loud and clear. The ergonomic volume and tone control is also perfect for those with arthritis. Includes a Caller ID screen and adjustable loud ringer.

Alto™The Alto™ amplified corded telephone is a solution for those with mild, moderate and severe hearing loss. Rated at 53dB, the volume is loud and clear. The ergonomic volume and tone control is also perfect for those with arthritis. Includes an adjustable loud ringer and 10 speed dial buttons.

Moderate to Severe Hearing LossProducts in the Moderate-to-Severe Hearing Loss

category amplify incoming sounds by 51-75 decibels andare designed for those who have a difficult time hearing

the telephone clearly.

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XLC7BTAmplifies calls up to 50dB and works with traditional landline service, or connect your mobile device to the XLC7BT via Bluetooth. The XLC7BT gives you all the benefits of a home phone while allowing your mobile device to make and receive calls.

XLC2+The XLC2+ is a loud, simple and easy- to-use amplified cordless phone featuring up to 50dB amplification, and a clear speakerphone. Large, high contrast buttons are easy to press and see, and speak the numbers as they are dialed. Instead of aCaller ID screen, the handset audibly tells you the number of the incoming caller.

Moderate to Severe Hearing LossProducts in the Moderate-to-Severe Hearing Losscategory amplify incoming sounds by 51-75 decibels andare designed for those who have a difficult time hearingthe telephone clearly.

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CL-60A - DISCONTINUED

CL-60 - DISCONTINUED

A1600BT™The A1600BT amplified cordless telephone provides a Bluetooth hub, which can be paired with your Bluetooth-enabled mobile device. From there you can utilize all of the features, including a digital answering machine. Messages left on the answering machine can be listened to through the handset or the built-in speakerphone.

Moderate to Severe Hearing LossProducts in the Moderate to Severe Hearing Loss

category amplify incoming sounds by 51-75 decibels andare designed for those who have a difficult time hearing

the telephone clearly.

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ClearSounds CSC600ERThe CSC600ER offers 50dBamplification, speakerphone, speed-dial,talking Caller ID and tone control. Theemergency pendant can be programmedto dial up to five (5) telephone numbersat the touch of a button. You cananswer and end calls using the pendant.

Serene HD-65 - DISCONTINUED

Moderate to Severe Hearing LossProducts in the Moderate to Severe Hearing Losscategory amplify incoming sounds by 51-75 decibels andare designed for those who have a difficult time hearingthe telephone clearly.

Moderate to Severe Hearing LossProducts in the Moderate to Severe Hearing Loss

category amplify incoming sounds by 51-75 decibels andare designed for those who have a difficult time hearing

the telephone clearly.

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CapTel 840• Calls you make are automatically con-nected to the Captioning Service• Incoming callers dial the service first,then enter your phone number• Built-in Answering Machine

* Requires traditional analog phoneservice.

Profound Hearing LossProducts designed for those that are unable to

use amplified devices to communicate over a traditional telephone line

due to profound hearing loss.

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Profound Hearing LossProducts designed for those that are unable to

use amplified devices to communicate over a traditional telephone line

due to profound hearing loss.

iPad®

iPad® viewing area: 9.7-inch (diagonal)

The iPad will arrive with:

99 A Protective Case

99 Approved telecommunications applications

specifi c to your self-identifi ed disability

99 Lightning Connection Cable

99 Wall Charger

99 Car Charger

99 The equipment is enrolled in TeltexCare+ (Includes AppleCare+)

Any issues with a service will need to be resolved directly with that service provider, not NMCDHH or Teltex. Neither NMCDHH nor Teltex provides these services.

Your app package will be determined by the disability marked on fi rst page of the application.

Specialized Equipment

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Specialized Equipment

iPad® mini

iPad® mini viewing area: 7.9-inch (diagonal)

The iPad mini will arrive pre-installed with:

99 A Protective Case

99 Approved telecommunications applications

specifi c to your self-identifi ed disability

99 Lightning Connection Cable

99 Wall Charger

99 Car Charger

99 The equipment is enrolled in

TeltexCare+ (Includes AppleCare+)

Any issues with a service will need to be resolved directly with that service provider, not NMCDHH or Teltex. Neither NMCDHH nor Teltex provides these services.

Your app package will be determined by the disability marked on fi rst page of the application.

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iPad® Deaf PackageThis Deaf package includes applications that can enhancecommunications such as video/IP relay services, videocommunication software, captioned telephone services, andemail access.

Deaf1. Video Relay Service

Convo

Purple

Sorenson nTouch

Z5

2. IP Captioned Telephone Service

CaptionCall

3. Video Calls

FaceTime

Skype

4. Email

5. iMessage

6. IP Relay

Sprint IP Relay

Specialized Equipment

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Deaf-Blind PackageThe Deaf-Blind Package is for individuals who

have a range of hearing and vision losses.Includes larger screen, adjustable font size,

telecommunication access apps, Braille accessorysupport, and email access.

Deaf-Blind1. Video Relay Service

Convo

Purple

Sorenson nTouch

Z5

2. IP Captioned Telephone Service

CaptionCall

3. Video Calls

FaceTime

Skype

4. Email

5. iMessage

6. IP Relay

Sprint IP Relay

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Speech PackageThe Speech Package is for individuals with speechdisabilities. A variety of communication apps are available,from speech generating apps to video communicationsoftware, to email and text.

Speech Disability1. Alternative Augmentative

Communication

Proloquo2Go

iSpeech TTS

2. Video Calls

FaceTime

Skype

3. Email

4. iMessage

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Hard of Hearing1. IP Captioned Telephone Service

CaptionCall

2. Video Calls

FaceTime

Skype

3. Email

4. iMessage

5. IP Relay

Sprint IP Relay

Hard of Hearing PackageThe iPad® is for individuals who are Hard of Hearing.

From being able to read what a caller is saying when using IP Captioned Telephone Service, to using eff ective communication techniques

such as lip reading while video chatting on FaceTime.

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SolaTone® ElectrolarynxThe SolaTone™ is an artificial larynx or electrolarynx. The SolaTone™ is a sturdy, reliable speech aid. It makes an excellent backup device for your current electro-larynx. Quality Sound, Lightweight and Compact, Easy Single-Tone Button with standard 9 Volt Battery Operation, Quality Construction and Good Volume Range.

SolaTone Plus™ ElectrolarynxThe SolaTone Plus™ offers the same great features as the SolaTone® and includes volume and tone control and 2 “AA” rechargeable batteries with USB charging capabilities.

Speech Assistive DevicesSolutions for those with weak or low volume speech.Electrolarynx devices give you the power to be heard loud and clear.

TruTone® ElectrolarynxThe TruTone™ is an adjustable electro-larynx speech device that reproduces voice for individuals with vocal diffi-culties. Includes rechargeable batteries, plug-in wall charger, lanyard, oral adapter and oral straws.

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Accessories

After you choose your primary device, please choose any TWO of the below:

99 Notification System

99 Alarm Clock

99 Telephone Ringer

99 Telephone Amplifier

99 Smoke Alarm

99 Answering Machine

Notification SystemsThese systems create visual, tactile and/or audio alertsto notify users of events around them. These deviceskeep the user aware of telephone calls, doorbells, ortexts as well as other events. Optional, compatibleaccessories are available for purchase, outside of theprogram.

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Accessories Notification SystemsThese systems create visual, tactile and/or audio alertsto notify users of events around them. These deviceskeep the user aware of telephone calls, doorbells, ortexts as well as other events. Optional, compatibleaccessories are available for purchase, outside of theprogram.

Serene CA-360The CA-360™ alerts you to telephonecalls and the doorbell. The systemincludes a vibrating notificationdevice and a wireless door bell.

*Optional accessories available forpurchase outside of program.

Serene CA-380Includes a wearable braille tactile pager,doorbell, home/cell phone ringer/flasher,and vibrating notification device.Notifies you of incoming calls, doorbell,and even public emergency broadcastwarnings, which are received throughmost smartphones.

* Cellphone not included.

Serene SS-201The Serene SS-201 mobile device alarmalerts you to important incoming calls,texts, and social media notifications.iOS-compatible.The vibration alerts getprogressively more powerful. Simplypair to your device, set your alarm andturn on notifications on the free app, andtuck it under your cushion or pillow.

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Sonic Alert HA360MKBRThis Sonic Alert System includes a 110dB alarm, flashing strobe light, and ascrolling display. Alerts you totelephone, VP calls and doorbell.Includes a master unit with a built-inCO2/smoke alarm listener, a vibratingnotification device, a wired/wirelessdoorbell, and an event signal unit(described below).

Sonic Alert HA360BRKThe HomeAware Basic Signaler relaysevents from the HA360M master unit viaflashing icons. The signaler can beplaced anywhere in your house, so youcan be alerted to telephone/VP calls andthe doorbell.

* HA360M master unit required

Notification SystemsThe Sonic Alert HomeAware™ line of products are

Visual Alert Systems for the deaf or people with pro-found hearing loss. These devices keep the user aware

of telephone calls and the doorbell. Optional accesso-ries are available for purchase outside of the program .

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Smoke AlarmsIn the event of a fire, properly installed andmaintained smoke alarms will provide an earlywarning alarm to your household. Notifications canbe made visually, aurally or through vibration.

Silent Call SU-36SKV - DISCONTINUED

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Telephone RingersThese compact, powerful ringers are compatible with

any phone, corded or cordless. Just as universal are itsuses. These ringers can be used for a hard-of-hearing

person in their home or in a noisy environment whereit’s important to know when the phone rings.Easy to install, you’ll never miss a call again.

Amplicall 10 - DISCONTINUED

RF-200™

The RF-200 is a Home/Cell PhoneRinger/Flasher with USB Charging Portand uses a loud ringer and bright flasherto alert you to incoming landline, cellphone, video calls and SMS messages.An optional vibrating notificationdevice is available for purchase outsidethe program.* Cellphone not included.

SR100The SR100 Super Loud TelephoneRinger has an adjustable ring-volumecontrol of up to 95 decibels plusadditional ring-tone control, to alert youto incoming landline calls. It works wellat home, or on the road.

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Telephone RingersThese compact, powerful ringers are compatible withany phone, corded or cordless. Just as universal are itsuses. These ringers can be used for a hard-of-hearingperson in their home or in a noisy environment whereit’s important to know when the phone rings.Easy to install, you’ll never miss a call again.

CR200The CR200 Extra Loud Phone Ringer isa small portable device that notifies auser of an incoming phone call with aring up to 95 decibels and flashingstrobe.

RA05The RA05 Telephone Ringer/Flasher,an adjustable ring-volume control of upto 95 decibels plus additional ring-tonecontrol and flashing strobe. It workswell at home, or on the road.

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Answering MachinesAmplified answering machines have the ability to

make the message louder, adjust the tone forbetter clarity, and/or slow down each message tomake certain every word comes through clearly.

ANS3000The ANS3000 features DigitalAmplified Answering Machine withSlow Speech. It has 10 levels ofadjustable amplification, up to 30dB, aswell as slow speech message playbackwith 3 selectable speed levels. Bigbutton easy-to-read keypad and 30minutes of digital recording time isincluded.

AB900 - DISCONTINUED

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Answering MachinesAmplified answering machines have the ability to

make the message louder, adjust the tone forbetter clarity, and/or slow down each message tomake certain every word comes through clearly.

Bellman Mino with NeckloopMino is a speech amplifier that improvesthe audio quality of most everydaysituations, whether you wear a hearing aid or need a little extra clarity from time to time.

Comfort Duett with NeckloopThe Duett with Neckloop is a personalamplifier which can improve soundquality in situations where backgroundnoise or low-volume levels make hearingdifficult. The Duett delivers clear, crispand natural sound for everyday listeningsituations, like in-person conversations,phone calls, or listening to music.

NeckloopsA wearable device that allows consumers to utilize their telecoil enabled hearing aids to clarify and amplify sounds, without creating feedback.

LH10PK with NeckloopThe LH10PK is a portable personalamplifier, which has the ability to boostaudio by up to 30 dB. Volume and tonecontrols are also available for a variety oflistening situations, and the user canconnect the LH10PK to corded phonesthat have an audio output jack.

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Amplicom NL 100The NL100™ amplifi ed neckloop is ahands-free solution for T-coil hearingaid users. It is designed for use withmost cellular, corded and cordlessphones.

NeckloopsA wearable device that allows consumers to

utilize their telecoil enabled hearing aids to clarify and amplify sounds, without creating feedback.

Quattro ProThe Quattro Pro functions as a traditional personal amplifi er, but also allows you to focus on farther sources of sound without making what’s closer to you unbearably loud. Place the microphone near sources of sound to get a better listen without making the environment noisy for others.

CE50™ HearIt MobileThe CE50™ Bluetooth Neckloop workswith T-coil enabled hearing aids andprovides hands-free cell phone use. It hasa rechargeable battery with a 14 hour lifespan, a 3.5 mm headphone jack, built-inmicrophone, and an exclusive“quick release” for easy use.

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NeckloopsA wearable device that allows consumers to

utilize their telecoil enabled hearing aids to clarify and amplify sounds, without creating feedback.

HA40The HA40 is an in-line telephone ampli-fier that amplifies incoming sounds up to 40dB with adjustable incoming volume control and a tone selector for maximum speech clarity. It connects easily between a corded handset and phone base and works with digital and analog phones.

UA-45The UA-45 is an in-line telephone amplifier that amplifies incoming voices up to 45dB on nearly any corded telephone. It is powered with a 9 Volt battery and offers both volume and tone controls.

WIL95The WIL95 Portable Telephone Amplifieris designed for use with most cordedtelephones, and amplifies and clarifiesincoming sound. The WIL95 will automatically switch on every time you lift the handset and switch off when you replace the handset back to the base.

Telephone AmplifiersThese are small devices that plug into the phone. Telephone amplifiers offer a portable and easy-to-install solution for those who need amplification on their existing phones. They are also a good solution for people who frequently travel and want to bring amplification to phones used on the go.

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Bluetooth Enabled ProductsBluetooth enabled accessories designed to be used with

your Bluetooth wireless device or Bluetooth enabled amplifi ed phone.

SA-40The SA-40 is the fi rst of its kind; a 40dB amplifi ed handset that can be used to amplify any Bluetooth enabled cell phone. With volume and tone controls as well as a speakerphone option, you now have the ability to truly hear better on your cell phone.

CE50™ HearIt MobileThe CE50™ Bluetooth Neckloop workswith T-coil enabled hearing aids, andprovides hands-free cell phone use. It hasa rechargeable battery with a 14 hour lifespan, a 3.5 mm headphone jack, built-inmicrophone, and an exclusive“quick release” for easy use.

Quattro ProThe Quattro Pro functions as a traditional personal amplifi er, but also allows you to focus on farther sources of sound without making what’s closer to you unbearably loud. Place the microphone near sources of sound to get a better listen without making the environment noisy for others.

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Bluetooth Enabled ProductsBluetooth enabled accessories designed to be used with

your Bluetooth wireless device or Bluetooth enabled amplified phone. NOTES

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Terms & Conditions

Equipment Agreement • All equipment loaned through this program is the property of the State of New Mexico.

• One primary communication device (a phone or an iPad) and up to two accessories are on loan to a household unit. NOTE: one primary communication device – an iPad or a phone may be chosen

• All equipment are on loan to you to use. • If the equipment provided has decreased in its ability to meet your communication needs after three years, you may apply for a new item.

• The equipment on loan to you from the State of New Mexico may not be sold, traded or given to anyone.

• If you are moving out of state, all equipment on loan must be returned to NMCDHH or to Teltex. You are responsible for returning all equipment before moving.

• If you do not use the equipment loaned to you for an extended period of time for any reason, return the equipment to NMCDHH or to Teltex.

• If there is a change in your disability with documented proof, we will allow you to make an exchange for equipment that best fits the change in your disability. Written proof on a letterhead from a professional with their contact information is required.

• Making unauthorized modifications to the equipment will result in equipment confiscation and a ban from the program.

NMCDHH and Teltex reserves the right to update, change, replace, or

discontinue products at its discretion without notice.

Setup, Usage, and Maintenance • All equipment comes with manuals and their own items. Do not throw away. If you need assistance, you can contact Teltex. Their contact information is on the next page under “Assistance”.

• You are responsible for using and maintaining the equipment properly. • You are responsible for setting up your equipment. • You are responsible for purchasing batteries or other supplies required for normal use of the equipment.

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Terms & Conditions Terms & Conditions

If your equipment is nonfunctional:

Broken or Damaged: • If your equipment is broken or damaged through misuse or negligence, you are financially responsible for ALL costs related to repairing or replacing the equipment at the current retail value.

• If your equipment was broken or damaged during shipping, please contact Teltex immediately.

Fire or Theft: • If your equipment has fire damage or is stolen, you are responsible to provide the TEDP with a copy of the police or fire department report. TEDP will evaluate the reports before determining issuing replacing equipment.

Lost: • If your equipment is lost you are financially responsible for ALL costs related to replacing the equipment at the current retail value.

AssistanceTeltex is our equipment distribution partner so they are your primary contact for any of these following reasons:

• Setting up assistance • Guidance on using equipment • Technical Support • Troubleshooting • Problems • Repairs

Contact information: • Phone: 888-515-8120 • Email: info@teltex.com • Website: https://teltex.com/contact-us/

Teltex and NMCDHH does not make house calls or visits.You will be financially responsible for shipping equipment to Teltex.

• NMCDHH does not do equipment repairs.

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Contact the New Mexico Commission for the Deaf and Hard of Hearing’s Telecommunica-tion Equipment Distribution Program for:

• Assistance with the Brochure and Application • Application Process • Status on Application • Status on Eligibility • Live testing with equipment at both offices in Albuquerque and Las Cruces

Special iPad Instructions • One iPad with case is available per consumer, with a maximum of two per household.

• You can only have an iPad or a phone as a primary communication device from the program.

• If applying for a newer iPad to replace an existing one provided by the state for more than three years, you are to return the old iPad when receiving a newer iPad.

• Upon approval the iPad will be shipped to your home. • It will arrive with the device and with the approved case in a special shipping box (KEEP THIS BOX).

• The equipment is on loan. • The iPad must be housed in the approved case at all times. • The iPad is laser etched with “Property of the State of New Mexico Commission for Deaf & Hard of Hearing”.

• User will need to submit a proof of internet access annually. • If the equipment is found at a Pawn Shop, on eBay, on Craigslist or similar venue, you will be banned from the Telecommunication Equipment Distribution Program.

• The iPad you are receiving is for telecommunications and communications purposes ONLY.

• NMCDHH reserves the right to perform periodic audits to ensure the device is being used.

• The iPad will be shipped to you preloaded with telecommunications and communications applications specific to your self-identified disability.

• The iPad will have a web filter installed that will prohibit access to websites with adult content.

Terms & Conditions Terms & Conditions

V: 505.383.6530 • TTY: 505.383.6541 • VP: 505.435.9319 • Fax: 505.383.653338

Terms & Conditions

• You are responsible for properly using and maintaining the equipment. Any unauthorized modifications such as Jailbreaking will result in confiscation of the equipment and expulsion from the TEDP. Unauthorized modifications and jailbreaking are violations of the Terms and Conditions.

• Your iPad must use and remain in use the assigned username and password as provided by Teltex and NMCDHH.

• Email ios@teltex.com for email support. • Visit www.iAccessibility.com for basic operational and instructional videos.

• Ship to Teltex using the same box that iPad was delivered in for any support needed such as troubleshooting, repairing, replacing, or returning.

For any hardware or software technical issues, contact Teltex.

Do not contact Apple or take the iPad to an Apple Store.

Do not take the iPad to any other electronics store or electronics repair

shop.

Terms & Conditions

V: 505.383.6530 • TTY: 505.383.6541 • VP: 505.435.9319 • Fax: 505.383.6533 39

STATE OF NEW M

EXICO COMM

ISSIONFOR DEAF AND HARD OF HEARING505 M

ARQUETTE AVE NW SUITE 1550

ALBUQUERQUE, NM 87102

APPLICATION

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