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TELECOMMUNICATIONSCOURSES CATALOG

ON-SITE TRAINING

2000-2001

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EFORT TELECOMMUNICATIONS COURSES

On-site Telecommunications Courses 3

Titles and Prices of our Telecommunications Courses 4

1. Introduction to Telecommunication Networks and Services 52. Telecommunication Networks and Services and their Evolutions 63. Networks and their Evolutions 74. The Intelligent Network and its Evolutions 85. New Architectures for the Introduction of Voice Services 106. The Signaling System 7 and its Evolutions 117. Telecommunication Service and Network Management 138. Management of IP-based Networks with SNMPv1, SNMPv2 and RMON 159. Telecom. Service and Network Management Information Modeling 1710. Next Generation Networks and IP Telephony Networks 1911. The Telecommunication Network Operator Information System 21

EFORT coordinates 23

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On-Site Telecommunications Courses

1. Introduction to Telecommunication Networks and Services (1or 2 days)

2. Telecommunication Networks and Services and theirEvolutions (2 or 3 days)

3. Networks and their Evolutions (2 or 3 days)4. The Intelligent Network and its Evolutions (2 days)5. New Architectures for the Introduction of Voice Services (2 or

3 days)6. The Signaling System 7 and its Evolutions (2 days)7. Telecommunication Service and Network Management and

its Evolutions (2 or 3 days)8. Management of Internet-based Networks with SNMPv1,

SNMPv2 and RMON (2 days)9. Telecommunication Service and Network Management

Information Modeling (2, 3 or 4 days)10. Next Generation Network and IP Telephony Network (2

days)11. The Telecommunication Network Operator Information

System (2 days)

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Courses List and Prices

Course Title Duration PriceIntroduction to TelecommunicationNetworks and Services

1 or 2 days 2000 U.S. $ per day

Telecommunication Networks andServices and their Evolutions

2 or 3 days 2000 U.S. $ per day

Networks and their Evolutions 2 or 3 days 2000 U.S. $ per dayThe Intelligent Network and itsEvolutions

2 days 2000 U.S. $ per day

New Architectures for the Introductionof Voice Services

2 or 3 days 2200 U.S. $ per day

The Signaling system 7 and itsEvolutions

2 days 2000 U.S. $ per day

Telecommunication Service andNetwork Management and itsEvolutions

2 or 3 days 2000 U.S. $ per day

Management of Internet-basedNetworks with SNMPv1, SNMPv2 andRMON

2 days 1700 U.S. $ per day

Telecommunication Service andNetwork Management InformationModeling

2 or 3 days 2400 U.S. $ per day

Next Generation Network and IPTelephony Network

2 days 2100 U.S. $ per day

The Telecommunication NetworkOperator Information System

2 days 2400 U.S. $ per day

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INTRODUCTION TOTELECOMMUNICATION NETWORKS AND SERVICESCourse Objective : Introduce the set of components of a Telecommunication Network withtheir associated services and show their evolution.Pre-requisites : No specific knowledgeDuration : 1 or 2 days according to the necessary degree of deepeningPrice : 2000 U.S. $ per dayMaximum number of participants : 12 participants

The telecommunication network of an operator consists of a set of networks (transmission,switching, access, signaling, mobile, intelligent network, management network), eachperforming a particular function towards the provision of the service to the customer. Theobjective of this course is to briefly introduce the telecommunication network structure toacquire the vocabulary of the field, understand the several types of networks involved in theoperator “Telecommunication Network”, and gain knowledge on how these networksinterface. The several services supplied by each type of network are also emphasized.Another important objective of the presentation is to introduce the evolutions of thesenetworks and services on the medium and long terms.

I. Structure of a Telecommunication Network

I.1. Transmission Network : PDH, SDH, D-WDMHow the information bits are transmitted over the physical mediumI.2. Switching network :

I.2.1. the PSTN for voice callsI.2.2. X.25I.2.3. Frame RelayI.2.4. ATMI.2.5. IP

I.3. Signaling System 7 to route signaling messagesI.4. Intelligent Network to provide services such as prepaid card andfreephone.I.5. Management Network and management applications to enable themanager to exploit its networks and servicesI.6.Access network for the access by the customer to the network : ISDN,ADSL, VDSL, WLL, Wireless IP, etc.I.7. Mobile Network :GSM for voice switching, GPRS for data switching andUMTS.

II. Commercial and Technical Information System

How to bill the customer ?How to handle customer complaints ?How to monitor customer service Level Agreements?How to automatically configure the service supplied to the customer ?The business processes of an operator and the systems used to performthese processes.

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TELECOMMUNICATION NETWORKS AND SERVICESAND THEIR EVOLUTION

Course Objective : Introduce the set of components of a Telecommunication Network withtheir associated services and show their evolution.Attendance: Telecommunication Engineers, Network Architects, TelecommunicationConsultants , Telecommunications Business Engineers, Telecommunications SalesEngineersPre-requisites : No specific knowledgeDuration : 2 or 3 days according to the necessary degree of deepeningPrice : 2000 U.S. $ per dayMaximum number of participants : 12 participants

The two fundamental components of a network operator are on one hand his “network” (transmission,switching, access, signaling, mobile, intelligent network, management network) and on the other handhis “commercial and technical information system”. The objective of this course is to introduce thesetwo components and to put emphasis on their evolution.

I. Structure of a telecommunication networkI.1. Transmission Network: PDH, SDH, D-WDMI.2. Switching Network : Circuit Switching (PSTN), Packet Switching (X.25, IP),Frame Switching (Frame Relay), Cell Switching (ATM)I.3. Switched Virtual Circuits and Permanent Virtual Circuits supplied by theseswitching networksI.4. Signaling System 7 (SS7)I.5. Access Network : ISDN, ADSL, VDSL, WLL, etc.I.6. Mobile Network : GSM

II. Commercial and Technical Information SystemII.1. Intelligent Network (IN) and its services (freephone, prepaid, etc)II.2. Management Network (TMN) and management systemsII.3. The commercial information system of a network operatorII.4. Billing system, customer care, SLA management system.II.5. Middlewares OOM (CORBA), MOM (MQ Series) et TOM (Tuxedo) for theurbanism of the information system

III. Evolution of telecommunication networks and servicesIII.1. Circuit Switching Network

III.1.1. Next Generation Network for IP TelephonyIII.1.2. IP Virtual Private networks

III.2. Intelligent Network (IN)III.2.1. IN and Internet for services such as Internet Call WaitingIII.2.2. IN and mobile (CAMEL)

III.3. Telecommunications Management Network (TMN)III.3.1. The business management process approach : TOMdefined by TMFIII.3.2. WEB-based and CORBA-based management

III.4. Mobile Network : GPRS, WAP, UMTS, VHE

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THE NETWORKS

Course Objective : Bring all the necessary knowledge in the areas of computer networks(enterprise network) and telecommunication networks (operator network) to enable an easyunderstanding of the technologies involved and their configuration and a better dialog withtelecommunication and network experts.Attendance: Telecommunication and Network Engineers, Network Architects,Telecommunication Consultants, Network Sales EngineerPre-requisites : No specific knowledgeDuration : 2 or 3 days according to the necessary degree of deepeningPrice : 1700 U.S. $ per dayMaximum number of participants : 12 participants

I. The OSI Reference Model

II. The network Types : LAN, MAN, WAN

III. Computer networks

III.1. Local Area Networks : Ethernet, Token Ring, Gigabit EthernetIII.2. LAN Interconnection

III.2.1. The repeaterIII.2.2. The simple bridgeIII.2.3. The transparent bridgeIII.2.4. The source routing bridgeIII.2.5. The routerIII.2.6. The gateway

III.3. Internet and the IP protocolIII.3.1. The TCP/IP protocol stackIII.3.2. IP addressingIII.3.3. routing in IP networks

III.3.3.1. Distance Vector routing : RIP, BGPIII.3.3.2. Link State routing: OSPF

III.4. Computer networks management : SNMPIII.5. Virtual Networks

IV. Telecommunication Networks

IV.1. Transmission network : SDH, PDH, D-WDMIV.2. Switching Network : Circuit Switching (PSTN), Packet Switching (X.25),Frame Switching (Frame Relay), Cell Switching (ATM)IV.3. Signaling Network (SS7)IV.4. Access Network : ISDN, ADSL, VDSL, WLL, etc.IV.5. Mobile Network : GSMIV.6. Intelligent NetworkIV.7. Management NetworkIV.8. NGN for IP Telephony

V. Enterprise and Telecommunication Interworking and Interoperability

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THE INTELLIGENT NETWORK AND ITSEVOLUTIONS

Course objective : Gain knowledge on the principles, architecture, services and evolutions ofthe Intelligent NetworkAttendance: Telecommunication Engineers, Network Architects, TelecommunicationConsultantsPre-requisites : No specific knowledgeDuration : 2 daysPrice : 2000 U.S. $ per dayMaximum number of participants : 12 participants

The Intelligent Network is one of the keys for service offering by service providers in theforthcoming years, for services such as freephone, prepaid, Internet Call Waiting, Telekiosk,Click-to-Talk, etc. The course objectives are (1) understand the IN principles and currentstatus (2) gain a knowledge on the panorama of services that are offered or will be suppliedby the IN (3) comprehend the IN architecture (4) understand the medium term and long termevolutions of the IN, particularly in the IN-Internet and IN-mobile contexts.

I. Intelligent Network PrinciplesI.1. Intelligent Network ServicesI.2. Intelligent Network Service Creation

I.2.1. SIBsI.2.2. BCPI.2.3. POIs and PORsI.2.4. Service LogicI.2.5. Service Logic Examples

I.3. Intelligent Network ArchitectureI.3.1. IN functional Entities (SCF, SDF, SSF, CCF, SRF, SCEF, SMF)I.3.2. The Basic Call State Model (BCSM)I.3.3. The Detection Points

I.4. The IN Information FlowsI.5. IN protocol and Equipment

I.5.1. The possible configurations at the physical planeI.5.2. Deployment and execution of services at the physical planeI.5.3. Commercial IN solutions

I.6. The IN in some European countriesI.7. Service interactions problem

II. Signaling System 7 and relationship with INII.1. Signaling Network Architecture

II.1.1. Signaling LinksII.1.2. Signaling PointsII.1.3. Signaling Transfer Points

III.2. Signaling Network ConfigurationIII.3. Signaling System and Intelligent Network Interactions

III. IN EvolutionsIII.1. IN Evolutions : From Capability Set 1 to Capability Set 2

III.1.1. Service PlaneIII.1.2. Global Functional PlaneIII.1.3. Distributed Functional PlaneIII.1.4. Physical Plane

III.2. CORBA Introduction in the IN architecture

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III.3. IN and Internet : PINT, SPIRITS and IN CS-3III.4. IN and GSM : CAMELIII.5. IN and IP Telephony

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NEW ARCHITECTURES FOR THE INTRODUCTION OFVOICE SERVICES

Course Objective : Introduce the set of service architectures that may be used to providevalue added services for a telecommunications operatorPre-requisites : No specific knowledgeAttendance: Telecommunication Engineers, Network Architects, TelecommunicationConsultantsDuration : 2 or 3 days according to the necessary degree of deepeningPrice : 2200 U.S. $ per dayMaximum number of participants : 12 participants

The course objective is to introduce the set of service architecture that may be used toprovide voice oriented value added services for a telecommunications operator (SS7,Intelligent Network, Unified Messaging Systems, Service Nodes, IP Telephony, NextGeneration Network). The different architectures are compared to identify theirappropriateness according to the types of services to be introduced.

I. Problematics of introduction of voice oriented or data/voice oriented servicesII. The Intelligent Network and its evolutions

II.1. IN CS-1II.2. IN and multiparty services (IN CS-2)II.3. IN and Internet (PINT, SPIRITS and IN CS-3)II.4. IN and GSM (CAMEL) for services roamingII.5. The IN Products

III. The SS7 Network and ISUP to provide supplementary and value addedservices

III.1. Brief introduction on the PSTNIII.2. SS7 network architectureIII.3. SS7 protocols and in particular ISUP and TCAPIII.4. ISUP servicesIII.5. TCAP servicesIII.6. SS7 and GSM : MAP protocol and services

IV. Service nodeIV.1. ArchitectureIV.2. Possible servicesIV.3. Service Node versus Intelligent NetworkIV.4. Service Node products

V. IP TelephonyV.1.IP Telephony signaling architectures: H.323, SIP, MEGACO

V.1.1. Architecture for residential customer servicesV.1.2. Architecture for enterprise network servicesV.1.3. Vendors solutions

V.2. Network operator service catalogV.3. IP telephony service level agreements specification

VI. Unified MessagingVI.1. Unified Messaging architectureVI.2. Unified Messaging pros and consVI.3. Unified Messaging products

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THE SIGNALING SYSTEM NUMBER 7 AND ITSEVOLUTIONS

Course objective : Gain knowledge on the principles, architecture, services and evolutions ofthe Signaling System 7Attendance: Telecommunication Engineers, Network Architects, TelecommunicationConsultantsPre-requisites : basic knowledge of the OSI reference modelDuration : 2 daysPrice : 2000 U.S. $ per dayMaximum number of participants : 12 participants

The Signaling System Number 7 (SS7) enables the exchange of control information amongthe entities of a network, such as PSTN switches , databases, and servers. The SS7 is a keyelement for the introduction of supplementary and value added services. The courseobjectives are (1) provide a good vision of the SS7 architecture and functions (2) present themain protocols and the mechanisms that guarantee the availability of the SS7 network (3)show the evolution of the SS7 network in the framework of the Next Generation Network andIP Telephony.

I. Positioning of the signaling network in the telecom network

II. The SS7 network

II.1. SS7 network architectureII.1.1. Signaling linksII.1.2. SS7 nodes

II.1.2.1. Signaling Transfer PointsII.1.2.2. Signaling Points

II.1.3. Signaling Links dimensioning

II.2. SS7 network protocolsII.2.1. MTP level 1II.2.2. MTP level 2

II.2.2.1. MTP level 2 functionsII.2.3. MTP level 3

II.2.3.1. MTP level3 functionsII.2.3.2. Message Discrimination, Distribution and RoutingII.2.3.3. Signaling link managementII.2.3.4. Signaling route managementII.2.3.5. Signaling traffic managementII.2.3.6. Signaling point addressing and routing

II.2.4. SCCPII.2.4.1. SCCP functionsII.2.4.2. Addressing based on signaling point code and SSNII.2.4.3. Addressing based on Global Title

II.2.5. TCAPII.2.5.1. TCAP functionsII.2.5.2. TCAP component sublayerII.2.5.3. TCAP transaction sublayer

II.2.6. INAPII.2.6.1. INAP functions

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II.2.6.2. Execution of Intelligent Network servicesII.2.7. ISUP

II.2.7.1. ISUP functionsII.2.7.2. Establishment and release of voice circuitsII.2.7.3. ISUP supplementary services

II.2.8. MAPII.2.8.1. MAP functionsII.2.8.2. Terminal mobilityII.2.8.3. MAP interaction scenarios

II.3. SS7 network configurationsII.4. Intelligent Network and SS7

III. SS7 Evolution

III.1. SS7/IP Interconnection in the IP Telephony frameworkIII.2. SS7/ IP Interconnection in the Internet Access frameworkIII.3. Voice over IP signaling : SIP (Session Initiation Protocol), H.323 andMEGACO (Media Gateway Control Protocol)

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TELECOMMUNICATION SERVICE AND NETWORKMANAGEMENT AND ITS EVOLUTIONS

Course objective : Gain knowledge on the principles, architecture, services and evolutions ofthe management of telecommunication service and networks with an emphasis on themanagement processes and management data modelsAttendance: Telecommunication Engineers, Network Architects, TelecommunicationConsultants, Software engineersPre-requisites : basic knowledge on the object oriented approachDuration : 2, 3 or 4 days according to the necessary degree of deepeningPrice : 2000 U.S. $ per dayMaximum number of participants : 12 participantsThe course objective is to identify the telecommunication service and network managementgoals and to propose a methodological approach for the specification of managementrequirements and evaluation of management systems. the functional (managementprocesses), informational (data models), communication (management protocols)organizational and architectural (TMN, management platforms) aspects of management areintroduced. A Map of management systems for network operators is identified in relation withthe most well known commercially available management solutions.

I. Introduction to the problematics of telecommunication service and networkmanagement

II. Introduction to telecommunication service and network management

III. Information modelIII.1. Functional architecture of a transport network: G.805III.2. Generic network information model (M.3100, GOM, NRIM) and specializedinformation models (SDH, PDH, ATM, Frame Relay, IP, telecommunication services)III.3. Importance of management data models in the network operator informationsystem

IV. Communication modelIV.1. CMIS/CMIP, SNMPIV.2. CORBA

V. Functional ModelV.1. Specific Management Functional (SMFAs)V.2. Systems Management Functions (ITU-T X.730-X.750)V.3. Reusable management components (ITU-T G.852.xx, G.853.xx, G.854.xx)V.4. Business management processes (TeleManagement Forum TOM Map)V.5. Relationship between functional, information and communication models

VI. Architectural ModelVI.1. Telecommunication Management Network (TMN)VI.2. Comparison between TMN and SNMP

VII. Service and Network Management PlatformsVII.1. Services common to all management platforms (event service, communicationservice, logging service, etc.)VII.2. Commercial management platforms

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VII.3. Network operator management systems mapVII.3.1. Business management : customer care, billing, SLA managementVII.3.2. Service management : service configuration, service problemresolution, etc.VII.3.3. network provisioning, inventory management, network maintenanceand restoration, performance management, etc.

VIII. Evolution of service and network managementVIII.1. CORBA-based, WEB-based and JAVA-based management

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IP-BASED NETWORK MANAGEMENT WITHSNMPv1, SNMPv2, RMON

Course objective : Gain knowledge on the principles, architecture, services and evolutions ofthe management of TCP/IP-based networksAttendance: Telecommunication Engineers, Network Architects, TelecommunicationConsultants, Software engineersPre-requisites : basic knowledge on the Internet ProtocolDuration : 2 daysPrice : 1700 U.S. $ per dayMaximum number of participants : 12 participants

The objective of this course is to introduce the principles, architecture, services andevolutions of the management of TCP/IP-based networks with SNMP (Simple NetworkManagement Protocol). The SNMP management framework is detailed with the SNMPprotocol versions, the SNMP management information base and the rules for its definition,subnetwork management with RMON and SMON, and finally the commercially availableSNMP management platforms. Finally the SNMP management framework andTelecommunication management network (TMN) are compared.

I. Introduction to SNMP

I.1. SNMP evolutionI.2. Original goals and purpose of SNMPI.3. SNMP-Based management framework components

II. The SNMP information model

II.1. Structure of management informationII.2. ASN.1II.3. The MIB Definition treeII.4. MIB II and technology specific MIBsII.5. Remote Network Monitoring MIBII.6. Proprietary MIBsII.7 Examples of MIB definitionsII.8. Object Type and Object InstanceII.9. Defining your own MIB

III. The SNMP communication model

III.1. SNMPv1 and SNMPv2 functionsIII.2. SNMPv1 PDUs

III.2.1. GetRequestIII.2.2. Get-NextRequestIII.2.3. SetRequestIII.2.4. GetResponseIII.2.5. TrapIII.2.6. Authentication and other requirements

III.3. SNMPv2 additional PDUsIII.3.1. GetBulkRequestIII.3.2. InformRequestIII.3.3. Authentication and Access control

III.4. Coexistence of SNMPv1 and SNMPv2 by means of proxy-agentIII.5. Migrating from SNMPv1 to SNMPv2

IV. Managing Network components

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IV.1. Managing interfacesIV.1.1. Ethernet/IEEE 802.3IV.1.2. IEEE 802.5 and 802.4IV.1.3. FDDIIV.1.4. DS1, E1, X.25, DS3, frame relay

IV.2. Managing hubs, concentrators, bridges and routersIV.3. Managing subnetworksIV.4. Managing systems

IV.4.1. PCsIV.4.2. Workstations

IV.5. Managing the unmanageable: Modems and Proprietary devices

V. Managing large networks

V.1. Enterprisewide internetworksV.2. Management by proxyV.3. Setting up management domainsV.4. Manager-to-manager MIBV.5. Remote monitoring (RMON MIB)

VI. SNMP/OSI comparison

VI.1. Communication modelVI.2. Information modelVI.3. Organizational modelVI.4. Architectural model

VII. SNMP-based network management platforms (Current capabilities and future directions)

VII.1. SUNnet ManagerVII.2. HP OpenViewVII.3. IBM NetView/6000VII.4. Other players

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TELECOMMUNICATION SERVICE AND NETWORKMANAGEMENT INFORMATION MODELING

Course objective : Gain knowledge on the principles of and rules for the modeling oftelecommunication networks and services for the purpose of their management.Attendance: Telecommunication Engineers, Network Architects, TelecommunicationConsultants, Software engineersPre-requisites : basic knowledge on the Object Oriented ApproachDuration : 2,3 or 4 days according to the necessary degree of deepeningPrice : 2400 U.S. $ per dayMaximum number of participants : 12 participants

This course objective is to introduce the set of concepts and principles needed for thedefinition and specification of a generic telecommunication network and service informationmodel (ITU-T G.805 et M.3100, ETSI GOM, SMFs) and to show how to specialize the modelto different network technologies (IP, ATM, SDH, Frame Relay) and services (transmissionservices, data services, etc.). In addition, this course shows the relationship between themanagement processes and the information model and introduces the commercial serviceand network inventories (IronMan, Dimension, Objectel, Smallworld, etc).

I. Introduction to modelingI.1. The object oriented approach ?I.2. What does information modeling mean ?I.3. Why modeling is important ?

II. Telecommunications Resources to modelII.1. Introduction to G.805II.1.1. Reference pointsII.1.2. Transport processing functions

II.1.3. Transport Entities: Trail, network connection, Subnetworkconnection and link connectionII.1.4. Topological components : layer network, link, subnetwork

II.2. Application to SDH and PDH: ITU-T G.803II.3. Application to ATM : ITU-T I.326II.4. Application to Access NetworksII.5. Application to Internet Protocol

III. Introduction to Modeling LanguagesIII.1. Textual Management Languages: GDMO, GRM, ASN.1, IDLIII.2. Graphical Langugages : UMLIII.3. Modeling tools : Rational Rose

IV. Generic Telecommunication Service and Network ManagementInformation ModelsIV.1. The ITU-T M.3100 Model : Network Element Management Model

IV.1.1. Application to SDH : ITU-T G.774IV.1.2. Application to ATM : ITU-T I.751

IV.2. The ETSI GOM Model : Network Management ModelIV.2.1. Application to SDH and ATM (ATM Forum M4)IV.2.2. Application to Access Networks

IV.3. Service Management Information ModelIV.4. The Systems Management Functions (SMFs) for support objects

V. Rules for the modeling of telecommunications networks and services

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VI. Case studiesVII. Commercial Network and Service Inventory Tools (IronMan, Dimension,

Objectel, Smallworld, etc.)VIII. Relationship between the management information and management

processesVIII.1. The Telecommunication Operation Processes Map (fulfillment,assurance, billing)VIII.2. Data manipulated by these processes

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NGN AND IP TELEPHONY NETWORKSCourse objective : Gain knowledge on the principles, architecture, services and evolutions ofNext Generation Networks and IP Telephony NetworksAttendance: Telecommunication Engineers, Network Architects, TelecommunicationConsultantsPre-requisites : Basic knowledge on voice networks and Internet ProtocolDuration : 2 daysPrice : 2000 U.S. $ per dayMaximum number of participants : 12 participants

Voice switching is evolving. A new generation of network architectures emerges enabling theprovision of new services mixing voice, real time data and video : The Next GenerationNetworks (NGNs) for network operators and IP Telephony Networks for enterprise networks.The goal of this course is to present the principles, the architecture, the services and themanagement of NGNs and IP Telephony Networks.

I. Next Generation Network (NGN) and IP Telephony NetworksI.1. General ArchitectureI.2. IP Telephony Scenario for enterprise networksI.3. Scenario of replacement of transit switches of the PSTN (class 4) by trunking gatewaysI.4. Scenario of replacement of access switches of the PSTN (class 5) by residential oraccess gateways

II. The architecture componentsII.1. The Media Gateway

II.1.1. Trunking GatewayII.1.2. Residential GatewayII.1.3. Access GatewayII.1.4. Voice over ATM GatewayII.1.5. Network Access Server

II.2. The Media Gateway Controller II.3. The Signaling Gateway II.4. Interfaces between components II.5. Interface with PSTN, Intelligent Network, and SS7

III. The NGN and IP Telephony protocolsIII.1. SIP

III.1.1. User AgentIII.1.2. Proxy serverIII.1.3. Redirect ServerIII.1.4. SIP Information Flows

III.2. H.323III.2.1. H.323 EndpointIII.2.2. H.323 Gatekeeper (Direct routed Call, Gatekeeper Routed Call)III.2.3. Multipoint Control UnitIII.2.4. H.323 GatewayIII.2.5. H.225 RAS, H.225 Q.931, H.245 protocols

III.3. MEGACO/H.248III.3.1. PhilosophyIII.3.2. Protocol and servicesIII.3.3. Call scenarios

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III.4. SS7 ISUP and INAP III.5. RTP and RTCP III.6. H.323/SIP Interoperability III.7. H.323/MEGACO and SIP/MEGACO Interoperability

IV. Supplementary and value added services IV.1. H.450 IV.2. PINT : Click-to-talk, click-to-fax, voice-access-to-content, etc. IV.3. SPIRITS : Internet Call Waiting IV.4. NGN and IP Telephony services catalog

V. Management of NGN and IP Telephony networks and services V.1. H.323, SIP et MEGACO MIBs V.2. Network element, domain and network management V.5. Service management and service accounting

VI. The providers solutions VI.1. ERICSSON VI.2. ALCATEL VI.3. SIEMENS VI.4. 3COM VI.5. CISCO VI.6. CLARENT VI.7. Comparison between the different solutions

VII. Some recommendations

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TELECOMMUNICATION NETWORK OPERATORINFORMATION SYSTEM

Course objective : Gain knowledge on the principles and architecture of a telecommunicationnetwork operator information systemAttendance: Telecommunication Engineers, Network Architects, TelecommunicationConsultants, Information System ArchitectsPre-requisites : Basic knowledge on the operation of a telecommunications operatorDuration : 2 daysPrice : 2400 U.S. $ per dayMaximum number of participants : 12 participants

The objective of this course is to introduce the Information System (IS) of atelecommunication network operator. The IS is detailed according to three architectures :Functional Architecture (Business management processes, TMF TOM Map), InformationArchitecture (Service and Network inventory) and Physical Architecture (customer care, SLAmanagement systems, billing systems, service and network management systems).Emphasis is also put on the IS urbanism by means of EAI and middleware approaches.

I. Telecommunication Networks and Services and TelecommunicationInformation System (IS)

II. Methodology for the specification and the realization of an ISII.1. Functional Architecture : Management processes (3)II.2. Informational Architecture: Service and Network topology, connectivity and stateinformation (4)II.3. Physical Architecture : Systems and Applications that perform the managementprocesses and contain the information manipulated by the processesII.4. IS Urbanism : interoperability between systems belonging to the IS (5)

III. Management Processes Map : TOM du TMFIII.1. Fulfillment

III.1.1. Sales, Order Handling, Service Configuration, Network Provisioning,Network Inventory ManagementIII.1.2. Commercial Fulfillment Systems

III.2. AssuranceIII.2.1. SLA Management, Performance Management, Network maintenanceand Restoration,III.2.2. Commercial Assurance systems

III.3. BillingIII.3.1. Invoicing, Rating, DiscountingIII.3.2. Commercial Billing Systems

3.4. Application to transmission services

IV. Service and Network Management Information Modeling in the IS : Network andService InventoryIV.1. Description of the Functional Architecture of Transport Networks: G.805IV.2. Transport Networks Information Models : ITU-T M.3100, ETSI GOM

IV.2.1. Application to the Transmission Network and Access NetworkIV.3. Telecommunication Services Information Model

IV.3.1. Application to transmission servicesIV.4. Guidelines for the definition and specification of an information modelIV.5. Problematics of the realization of a service and network inventory

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IV.6. The commercial service and network inventoriesIV.6.1. Integrated Solutions: IronMAn, Capacity Integrator, DimensionIV.6.2. API Solutions: Objectel, SmallWorld

V. IS UrbanismV.1. ProblematicsV.2. The Enterprise Application Integration (EAI) and Middleware Approaches

V.2.1. Message Oriented Middleware (e.g., IBM MQSeries)V.2.2. Objet Oriented Middleware (e.g., CORBA Products)V.2.2. Transaction Oriented Middleware (e.g., Tuxedo)

VI. Conclusion and recommendations

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For any further information, please contact our lecturers at fort@efort.comEFORT34 Rue Daubigny,77000 La Rochette, MelunFRANCEPhone : 33 6 13 24 48 93 / 33 1 64 39 41 77Fax : 33 1 64 39 41 77URL: http://www.efort.com