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Telecommunication Solutions. www.hermes-softlab.com. HERMES SoftLab (HSL). European-based company specialized in software & e-business solutions telecom e-Banking data & storage management network & systems management Web services - PowerPoint PPT Presentation
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Telecommunication SolutionsTelecommunication Solutions
www.hermes-softlab.comwww.hermes-softlab.com
www.hermes-softlab.com
HERMES SoftLab (HSL)HERMES SoftLab (HSL)
European-based company specialized in software & e-business solutions
• telecom• e-Banking• data & storage management• network & systems management• Web services
Value-added engineering for leading high-tech vendors
Highly qualified international staff – 550 employees
www.hermes-softlab.com
Campuses & Client base Campuses & Client base
Worldwide network of sales & software campusesWorldwide network of sales & software campuses
Stuttgart, Vienna, Stuttgart, Vienna, Budapest, Budapest, SarajevoSarajevoMt. View, CAMt. View, CA
International blue-chip vendor & client baseInternational blue-chip vendor & client baseHewlett-PackardHewlett-PackardEricssonEricssonAgilent TechnologiesAgilent TechnologiesSixtSixt
www.hermes-softlab.com
MilestonesMilestones
1990 HSL established by four partners.
19931993 HP & HSL partner on Omniback II product line and the HP OpenView family of products..
1997 World Economic Forum honors HSL as top performing CEE Global Growth Company.
HSL awarded ISO 9001/TickIT Certification from British Standards Institute.
1998 Winner of the European Marshall Award sponsored by Citibank and the Wall Street Journal Europe.
Finalist of the European Quality Award confered by the European Foundation for Quality Management.
1999 HERMES SoftLab becomes a joint stock company.
2000 HSL acquires ZASLON, a pioneer in e-Banking solutions.
www.hermes-softlab.com
Services & productsServices & products
StorageStorage
Network & System ManagementNetwork & System Management
Fin
anci
alF
inan
cial
Web Services & e-Services TechnologyWeb Services & e-Services Technology
Mob
ile/
Tel
ecom
Mob
ile/
Tel
ecom
EmbeddedEmbedded
M-TicketingM-Ticketing
Services:• Vendor- R&D Acceleration• End User-Integration, Implementation, and ConsultingProducts:•Various Distribution
www.hermes-softlab.com
HSL is a provider of innovative software services and products to mobile operators.
HSL is committed to helping mobile operators achieve competitive and technical advantages.
Experts in the field of embedded systems in the telecommunication industry.
Telecommunication Solutions Telecommunication Solutions
www.hermes-softlab.com
Focused on the mobile providers market Early developers of mobile data service
provisioning for European mobile operator with SSM platform
Productize technologies developed for mobile operators
Complement HSL offer with consulting and implementation services
Strategic areasStrategic areas
www.hermes-softlab.com
Ericsson – Sweden Agilent Technologies GmbH Hewlett Packard Consulting (HPC) Mobitel – leading Slovenian mobile operator Westel 900 – Hungarian mobile operator Ericsson - Austria
Telecom Key clientsTelecom Key clients
www.hermes-softlab.com
Mobile phone generationsMobile phone generations
Data ServicesData ServicesNetwork TechnologyNetwork Technology
4G4G 3G3G 2010201020022002
Efficiency/cost/scalability gains, rather Efficiency/cost/scalability gains, rather than major capability changesthan major capability changes
Broad range of mobile services in Broad range of mobile services in consumer devices, high-speed consumer devices, high-speed data (128 Kbps), mobile data (128 Kbps), mobile multimediamultimedia
““Always on” apps.,Always on” apps.,
packet data (50 Kbps),packet data (50 Kbps),
increased deviceincreased device
diversity,diversity,
limitedlimited
multi-multi-
mediamedia
2000200019801980
AnalogAnalogAnalogAnalog
2.5G2.5G 2G2G 1G1G
IP / VOIP to handset, IP IP / VOIP to handset, IP core networks. IPV6core networks. IPV6
SS7, CDMA2000, EDGE,SS7, CDMA2000, EDGE,
Wideband CDMA, IP Wideband CDMA, IP network core. IPv.4network core. IPv.4
IP packet data, GPRS, IP packet data, GPRS, 3GPP2, A.S0013GPP2, A.S001
Voice, slow Voice, slow data (9.6 Kbps), data (9.6 Kbps), WAP...WAP...
TDMA,TDMA,
CDMA,CDMA,
GSMGSM
Source: Gartner Research
www.hermes-softlab.com
First-generation (1G): Analog and data transmission via modems
Second-generation (2G): the current generation - mobile networks with digital circuit-switched connections for voice and data, only low-speed data
2.5-generation (2.5G): technologies such as GPRS support packet-switched medium-speed data, providing a much-improved application platform with reduced latency, asynchronous applications and the potential for “always on” applications with data charged on a per-packet basis rather than on a connection-time basis.
Third-generation (3G): to be deployed in 2002 and offer higher data rates(realistically around 100 Kbps to 300 Kbps), sufficient for more data-intensive and multimedia applications; core of a 3G network likely to be IP-based.
Fourth-generation (4G): still an ill-defined concept; likely to involve efficiency improvements and ubiquitous use of IP for voice and data.
Development of mobile networksDevelopment of mobile networks
Source: Gartner Research
www.hermes-softlab.com
Industry trendsIndustry trends
TechnologyTechnology Business NeedsBusiness Needs
Social TrendsSocial TrendsEconomicsEconomics
Fashion: the “always on”Fashion: the “always on”generation, generation, entertainment,entertainment,electronics as a lifestyle electronics as a lifestyle accessory.accessory.
What Is Driving the Mobile PhenomenonWhat Is Driving the Mobile Phenomenon
Airtime cost, device Airtime cost, device costs (e.g., $35 phonecosts (e.g., $35 phonechip sets by 2005,chip sets by 2005,disposable phones)disposable phones)
WAP, iMode, J2ME, WAP, iMode, J2ME, Bluetooth, location-Bluetooth, location-sensing, 2.5G, 3G sensing, 2.5G, 3G networksnetworks
Anywhere, anytime Anywhere, anytime commerce, cost commerce, cost reduction/self service, reduction/self service, bridge supply chain gapsbridge supply chain gaps
Source: Gartner Research
www.hermes-softlab.com
1998 Initiated development of SW solutions for the telecom industry.
1999 52 engineers, 3 key clients & over 10 projects
2000 95 engineers, 6 key clients & over 15 projects
2001 Development of SW infrastructure and services to provide mobile operators m-commerce, mobile Internet and multimedia capabilities in an environment where mobile devices are ubiquitous.
HSL MilestonesHSL Milestones
www.hermes-softlab.com
Telecom expertiseTelecom expertise
Specialized in areas:
Mobile Internet
Speech technology
Monitoring and controlling applications
Value-added services
Mobile services provided by Smart Service Mediator (SSM) platform
R&D in 3rd generation mobile technologies
www.hermes-softlab.com
An open, extensible platform for mobile data services solutions.
Mobile Operator
Users
E-M-Service Providers
CRM/Billing
Database
Push S
yn
ch
ron
izatio
n
Bil
lin
g I
nfo
INFO
e-Comm.
Stocks
Bank
Database
SSM
HTTP/HTTPS Pull
Push
Database
Push dispatcher
Authorization/
Counters
Smart Service Mediator (SSM)Smart Service Mediator (SSM)
Mobile Telephone
Network
Internet
Fixed Telephone
Network
www.hermes-softlab.com
SSM SSM PlatformPlatform
SMSSMS WAPWAP HTTPHTTP VOICEVOICE POP3POP3 e-speake-speak
SSMSSMSERVICESSERVICES
SSMChannelManagement
BILLINGBILLING CRMCRM TRANSPORTTRANSPORT GPGP
SSM SDKSSM SDK SSM Client AppsSSM Client Apps
SMS2VSMS2V DMDM MaCsMaCs IPBIPB GamesGames
WapPWapP WebPWebP VoicePVoiceP QuizQuiz IHIH
SMESME
BanksBanks
PortalsPortalsService & Service & Content Content
ProvidersProviders
ContentContentAggr.Aggr. ChatChat EmailEmail InfoInfo Easy and EconomicalEasy and Economical
ExtensibilityExtensibility
Presence and Presence and LocationLocation
www.hermes-softlab.com
HSL Voice Portal
Voice user interface enables: SMS messages to Voice “Listening access” to messages & Web-based
info and services Available anytime, anywhere
Service Providers / SDKService Providers / SDK
Voice PortalVoice Portal
INTERNET
SMSVOICE/TEXT
WAP
e-speak
Mobile Users / Wireless Mobile Computing appliancesMobile Users / Wireless Mobile Computing appliancesP
rofi
le
Man
agem
ent
Pro
file
M
anag
emen
t
Bil
lin
gB
illi
ng
Sec
uri
ty m
od
ule
sS
ecu
rity
mo
du
les
Hig
h A
vail
abil
ity
Hig
h A
vail
abil
ity
www.hermes-softlab.com
Mobitel case studyMobitel case studySSM platformSSM platform
SSM platform provides mobile users instant access to mobile commerce and wireless Internet transactions,
enables billing processes for SMS, WAP, Internet and Voice based services.
Mobilecustomers
SMS
Service Providers / SDKService Providers / SDK
SSM PLATFORMSSM PLATFORMSSM PLATFORMSSM PLATFORM
INTERNET
SMSVOICE/TEXT
WAP
e-speak
Mobile Users / Wireless Mobile Computing appliancesMobile Users / Wireless Mobile Computing appliances
Pro
file
M
anag
em
en
tP
rofi
le
Man
age
me
nt
Bil
ling
Bil
ling
Sec
uri
ty m
od
ule
sS
ecu
rity
mo
du
les
Hig
h A
vaila
bil
ity
Hig
h A
vaila
bil
ityMobile Service Providers
Voice
Service providers
SMS
Mobile operator
www.hermes-softlab.com
•MOBI-I•Filling pre-paid account over the internet
•MOBI-EON•System for pre-paid users paying via credit card
•MOBI-II•Invoice list on the internet
•MOBI-SMS•Providing informationfor Mobitel SMS info service
•MOBI-Imenik•Phone directory on SMS
•MOBI-Beleznica•Mail service for mobiles
•MOBI-Igre•Games over SMS
•MOBI-SAT•Implement different Value Added Services
•MOBI-C3•Customer call center
•MOBI-IPG•Phone help system for call center
•MOBI-VRT•Virtual Telephone
•MOBI-FRS•Application for financial commercial operation in Mobitel
•MOBI-VT•Speech Technology (IVR; Text < > Speech)
•MOBI-MaCS•Monitoring and Controlling applications
•MOBI-CA•Certificate Authority
•MOBI-Info•Content providing system
•MOBI-WAP•WAP PORTAL
•MOBI-Research•Various research prototypes, feasibility studies, proposals, external reference specifications, investigations
•MOBI-Framework•SSM – Mobile Middleware
Mobitel case study Mobitel case study Value-added servicesValue-added services
LATEST ACHIEVEMENTSLATEST ACHIEVEMENTS
VALUE-ADDED SYSTEM VALUE-ADDED SYSTEM FOR MOBILE OPERATORSFOR MOBILE OPERATORS
FINANCIAL SOFTWARE FINANCIAL SOFTWARE
MOBILE OPERATORMOBILE OPERATOR
CALL CENTER SOFTWARECALL CENTER SOFTWARE
PRE-PAID SYSTEM PRE-PAID SYSTEM MOBILE OPERATORSMOBILE OPERATORS
www.hermes-softlab.com
M-Ticketing case studycase study
Service Providers / SDKService Providers / SDK
SSM PLATFORMSSM PLATFORMSSM PLATFORMSSM PLATFORM
INTERNET
SMSVOICE/TEXT
WAP
e-speak
Mobile Users / Wireless Mobile Computing appliancesMobile Users / Wireless Mobile Computing appliances
Pro
file
M
anag
em
en
tP
rofi
le
Man
age
me
nt
Bil
ling
Bil
ling
Sec
uri
ty m
od
ule
sS
ecu
rity
mo
du
les
Hig
h A
vaila
bil
ity
Hig
h A
vaila
bil
ity
Voice & Internet browsing for event viewing, ticket reservations and purchasing.
www.hermes-softlab.com
e-Sixt Case Study
Service Providers / SDKService Providers / SDK
SSM PLATFORMSSM PLATFORMSSM PLATFORMSSM PLATFORM
INTERNET
SMSVOICE/TEXT
WAP
e-speak
Mobile Users / Wireless Mobile Computing appliancesMobile Users / Wireless Mobile Computing appliances
Pro
file
M
anag
em
en
tP
rofi
le
Man
age
me
nt
Bil
ling
Bil
ling
Sec
uri
ty m
od
ule
sS
ecu
rity
mo
du
les
Hig
h A
vaila
bil
ity
Hig
h A
vaila
bil
ity
Amadeus Global Distribution System
Sixt Rent-a-Car transformed into online car rental, leasing & tourist service
Sixt legacy system