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Telecom Regulatory Authority of India Annual Report 2010-11 i Telecom Regulatory Authority of India (IS/ISO 9001:2008 Certified Organisation) Annual Report 2010-11 Mahanagar Doorsanchar

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  • Annual Report 2010-11 ❚ i

    Telecom Regulatory Authority of India (IS/ISO 9001:2008 Certified Organisation)

    Annual Report


    Mahanagar Doorsanchar Bhawan, Jawahar Lal Nehru Marg,

    (Old Minto Raod ), New Delhi – 110002

    Telephone : +91-11-23220534

    Fax No: +91-11-23213036

    E-mail : [email protected]

    Website :

  • ii ❚ Annual Report 2010-11

  • Annual Report 2010-11 ❚ iii

    Letter of Transmittal

    To the Central Government through Hon’ble Minister of Communications and Information


    It is my privilege to forward the 14 th

    Annual Report of the Telecom Regulatory Authority of India

    to be laid before each House of Parliament. The report is for the year 2010-11. Included in this

    report is the information required to be forwarded to the Central Government under the provisions

    of the Telecom Regulatory Authority of India Act, 1997, as amended by TRAI (Amendment) Act,


    The report contains an overview of the Telecom Sector and a summary of the key initiatives of

    TRAI on the regulatory issues with specific reference to the functions mandated to it under the

    Act. The Audited Annual Statement of Accounts of TRAI has also been included in the report.

    (DR. J.S. SARMA)


    Dated: 5 th

    December 2011

  • iv ❚ Annual Report 2010-11

  • Annual Report 2010-11 ❚ v


    Sl.No. Particulars Page Nos.

    Overview 1-8


    Policies and Programmes 9-38


    Review of working and operation of the Telecom Regulatory

    Authority of India 39-88


    Functions of Telecom Regulatory Authority of India in respect of

    matters specified in Section 11 of Telecom Regulatory Authority

    of India Act 89-106


    Organizational matters of Telecom Regulatory Authority of India

    and Financial performance

    A. Organizational matters of Telecom Regulatory Authority of India 107-122

    B. Audited Accounts of TRAI for the year 2010-11 123-151

    C. Audited Contributory Provident Fund Accounts of TRAI for the

    year 2010-11 153-173

    Annexures 175-196

    List of abbreviations 197-200

  • vi ❚ Annual Report 2010-11

  • Annual Report 2010-11 ❚ 1

    The focus of the Telecom Regulatory Authority of India during the year

    2010-11 was to restructure the policies and strategies in the Telecom as well

    as the Broadcasting sectors so as to lay down a strong foundation for the

    future development of these sectors and also to empower and educate the

    growing body of telecom consumers.

    The work relating to these two sectors during the year was as follows:

    A. Telecom Sector

    The Telecom sector continued to register an impressive growth in the

    year 2010-11. During the year, the number of telephone subscriptions

    increased from 621.28 million to 846.32 million, registering a growth of

    36.22%. While the wireless subscription base increased by 227.27 million,

    the wireline base recorded a decline of 2.23 million. The wireless segment

    continued to dominate with a total base of 811.59 million connections. The

    overall teledensity in the country registered an increase from 52.74 at the

    end of March 2010 to 70.89 at the end of March 2011. The rural teledensity

    which as on 31 st March 2010 was 24.29 increased to 33.79 at the end of March

    2011, as compared to the urban teledensity of 119.77 and 157.32 respectively.

    However, the growth rate of subscribers in rural areas during the year was

    higher at 40.64 % compared to 34.11% in urban areas.

    The capital employed in the sector increased from Rs 2,86,837 crore in

    2009-10 to Rs 3,37,683 crore in 2010-11 i.e. an increase of 17.73 % indicating

    a healthy growth of investment in the sector. The growth in subscriber base

    resulted in an increase in the gross revenue of telecom services as reported

    by the service providers for the year which increased from Rs 1,57,985 crore

    to Rs. 1,71,719 crore during the year, a growth of 8.69%. At the same time,

    the minutes of usage (MOU) per subscriber per month for GSM and CDMA

    registered a decline from 410 and 307 at the end of March 2010 to 349 and

    263 respectively. The average Revenue Per Minute (RPM) too decreased from

    Rs 0.57 to Rs 0.51(a fall of 10.5%) for GSM operators and from Rs 0.49 to Rs

    0.47 (a fall of 4.1%) for CDMA operators. The Average Revenue Per User per


  • 2 ❚ Annual Report 2010-11

    month (ARPU) which at the end of March 2010

    was Rs 131 in case of GSM operators and Rs

    76 for CDMA operators, decreased to Rs.

    100/- and Rs.66/- per month for GSM and

    CDMA operators respectively at the end of the

    year 2010-11. Resultantly, the Earning Before

    Interest, Tax, Depreciation and Amortisation

    (EBITDA) for the telecom sector in 2010-11

    was Rs 23,266 crore, as against Rs 29,347 crore

    in the previous year indicating a fall of 20.72

    %. The EBITDA margin declined to 13.95 % in

    2010-11 from 19.48 % in 2009-10.

    In contrast to the rapid growth in voice

    segment, the growth in the Internet and

    broadband connections was modest. While

    Internet subscribers increased from 16.18

    million to 19.67 million during the year, the

    number of Broadband connections increased

    from 8.77 million to only 11.89 million. The

    slow growth of Internet and Broadband can

    be attributed to the fact that the predominant

    mode of providing Broadband connection was

    by using digital subscriber line (DSL)

    technologies over copper pairs, which are

    limited in number and geographical spread.

    Following the recommendations of

    TRAI, Government auctioned spectrum in

    2100 MHz and 2300 MHz bands (3G and BWA)

    in May 2010. The auction not only yielded an

    amount of Rs 1,06,262.26 crore to the

    exchequer but more importantly marked a

    major development in the provision of

    wireless Broadband in the country. The

    operators started rolling out 3G networks in

    the last quarter of the year with the promise

    of faster roll out in the next year. However,

    there was no roll out by the operators who

    successfully bid for the BWA spectrum.

    World over, the last few years have seen

    the nature of telecom undergoing

    considerable change from provision of only

    voice communication to increasing provision

    of data, content and applications. Currently in

    India, the contribution of non-voice revenue

    to the total mobile revenue is just about 11%

    which is significantly lower than in developed

    markets. The importance of

    telecommunications as an essential input to

    the overall economic activity in the country

    has also increased manifold. TRAI took note

    of the criticality of Telecommunications to the

    country’s development and made several

    significant policy recommendations to the

    Government. These recommendations

    covered the domains of spectrum

    management, licensing, spread of

    Broadband, Telecom Infrastructure, Green

    telecommunications and Telecom equipment

    manufacturing. The recommendations made

    by the TRAI, in the year 2010-11 (some of

    them were made in April 2011 but the work

    was mostly done in 2010-11) formed the core

    of the draft National Telecom Policy 2011

    announced subsequently by the Government.

    In its recommendations on ‘Spectrum

    Management and Licensing Framework’

    issued on 11 th

    May, 2011, the Authority

    estimated that an additional 500 MHz of

    spectrum was required to meet the telecom

    requirements by the year 2015 and indicated

    that it would undertake to draw up a suitable

    schedule for its vacation and ensure that

    spectrum is used efficiently, optimally and

    economically. It desired that it should be

    entrusted with the task of carrying out a

    review of the present usage of spectrum

    available with the Government agencies. It

    also recommended for creation of a specific

    fund for spectrum refarming. The Authority

    also examined the requirement of spectrum

  • Annual Report 2010-11 ❚ 3

    for the existing licensees and recommended

    that no more UAS licence linked with spectrum

    should be awarded. Its recommendation was

    that in future all licences should be unified

    licenses delinked from spectrum.

    Keeping in view the contractual

    obligations of the existing licenses, the

    Authority recommended that spectrum

    assigned beyond the contracted amount will

    be paid for at the ‘Current Price’ pro-rated for

    the period of the remaining validity of their

    licence. Based on an estimation by an expert

    committee, TRAI recommended the ‘Current

    Price’ of spectrum upto 6.2MHz and beyond

    6.2 MHz, as the best available figure, to be

    made applicable from 1.4.2010. TRAI

    recommended that the charging of spectrum

    beyond 6.2 MHz on the basis of these