Telecom Management. It is a general term for a vast array of technologies, that send information...
96
Telecom Management
Telecom Management. It is a general term for a vast array of technologies, that send information over distances. Mobile-phones, Land-lines, Satellite-phones
It is a general term for a vast array of technologies, that
send information over distances. Mobile-phones, Land-lines,
Satellite-phones & Voice-over Internet Protocols (VoIP) are all
telephony technologies Radio, television and networks are a few
more examples of telecommunication. Telecommunications
Slide 3
Evolution of Communication in India First Phone CDMA Wi-Fi /
GSM / Broadband GSM / Internet Cable TV EDGE 2001-02 1990 1995 1882
2003 2004 onwards
Slide 4
Slide 5
Active & Passive Infrastructure Providers Application &
Content Providers Telecom Transmission Equipment Manufacturers
Telecom Network Equipment Manufacturers Telecom Handset
Manufacturers Fixed Line Service Provider Wireless Service Provider
Telecom Business Ecosystem drive Indian economy towards 10%
growth
Slide 6
Telecom Industry : An Overview India is the 4 th largest
telecom market in Asia, after China, Japan and South Korea. The
Indian telecom network is the fastest growing in the world, after
China & the USA. Indias share in Asia-Pacific Mobile home
market is 6.4%. Indias early to mid-growth stage offers huge scope
for growth. In March 2009, mobile service providers had close to
400 million customers.
Slide 7
The telecom industry is growing at a fast pace and is
constantly introducing new technologies. The network operators and
handset providers are also coming up with exciting
value-added-services and advanced cell-phones. Lowering of tariffs
has brought the mobile phone within reach of practically every
Indian. Telecom Industry : An Overview
Slide 8
Mobile service providers are expanding their coverage area by
installing more and more antennae and other such hi-tech equipment.
With more and more projects in the pipeline, the telecom industry
would require a large, qualified & skilled work force. NOTE:
New projects, setting up of new service bases, expansion of
coverage areas, network installations, maintenance, etc., are
providing more and more employment opportunities in the telecom
sector. Telecom Industry : An Overview
Slide 9
This program is designed to provide technical knowledge to
students with emphasis on critical management concepts like: The
structure and environment of the Telecom industry Strategic
planning Financial management Competitiveness in the dynamic
telecom market-place Telecommunications Management
Slide 10
It addresses core business areas CRM Business Process
Engineering Telecom Project Management People Management Telecom
Principles Project Management Telecom Convergence Consumer Ordering
Federal Regulations Integrated Operational Support Systems and
Coverage Technologies Telecommunications Management
Slide 11
It addresses the management of product offerings across
affiliates and business processes. It includes latest technologies
driving the industry - VoIP, ATM, Wireless and Fiber.
Slide 12
Telecom Industry: Structure and Environment Management and
Organization Behavior in Telecom Industry Telecom Industry Laws,
Policies & Regulation Telecom and Information Systems Telecom
Operation and Marketing Management Telecom Innovation in Business
Telecom Principles Consumer Ordering Customer Care Network
Management and Design Data Communications & Networks L A N
Systems W A N Systems Key Learning Areas
Slide 13
Operations Manager Sales Manager Marketing Manager Manager -
Customer Service Manager - Business Development Account Managers
Dealer Managers Project Coordinator Manager - Market Research
Careers
Slide 14
Aviation Management
Slide 15
It refers to the activities of operating and flying aircraft.
Aircrafts include Fixed Wing (airplane) and Rotary Wing
(helicopter), as well as Lighter-Than-Air crafts (balloons and
airships) also known as dirigibles Aviation can be divided into
military-aviation, Air-transport (commercial airline operations)
and general-aviation (agricultural, business, charter,
instructional and pleasure flying) Aviation or Air Transport
Slide 16
Types of Aviation Air-transport aviation is primarily the
operation of commercial airlines, essentially as a public utility
for the movement of persons and commodities. Military-aviation
includes all forms of aviation in military activities.
General-aviation comprises all aviation not included in the above
two.
Slide 17
The domestic air-traffic will grow by 25% to 30% and
international traffic by 15% per annum till 2010. The domestic
air-traffic will grow by 25% to 30% and international traffic by
15% per annum till 2010. The Center estimates that Indias fleet
will reach The Center estimates that Indias fleet will reach
approximately 550-600 aircraft approximately 550-600 aircraft by
the end of 2010. By 2020, Indian airports are expected to handle
more than 100 m passengers & 3.5 m tonnes of cargo, per annum.
Aviation Industry: An Overview
Slide 18
35 green field airports will become operational by 2010. A
total of 9500 m US $ are being invested to develop modern airport
infrastructure in India. Aircraft maintenance, pilot training and
air cargo services, are attracting huge public and private
investments. Aviation Industry: An Overview
Slide 19
Explosive growth in Indian aviation industry Growth driven by
economic growth, rising incomes, growth in tourism, increasing
competition, emergence of low cost airlines,liberal government
polices, etc. Increasing competition and emergence of private
players means greater choice for the customer and a high quality of
service at competitive pricing. All these factors are poised to
generate more and more employment opportunities in the aviation
sector. Aviation Industry: An Overview
Slide 20
This program is designed for students who seek careers in
Airline Management Airport Management Aviation Management
Slide 21
It is designed to build-upon technical training in: Operation
of airlines, airports and air-service industries Airport management
and security systems Aviation maintenance
Slide 22
Air Transport Industry Airport Management Customer Support
Flight Attending Rules. Cargo Marketing and Management Key Learning
Areas
Slide 23
Aerospace / Aviation Engineering Aviation Maintenance Flight
Crew Civil Aviation Department GOI Air Traffic Controller Avionics
Cargo Management Reservation Sector Cabin Crew Operations
Executive, etc. Careers
Slide 24
Pharma Management
Slide 25
The focus of a pharmaceutical company is to research, develop,
market and/or distribute drugs, most commonly, in the context of
health-hcare. The pharma industry includes manufacture of basic
drugs, formulations, intravenous fluids and pharma aids like
hospital disposables, kits, capsules, etc. Pharmaceuticals
Slide 26
Pharma Industry : An Overview The Indian pharmaceutical
industry is ranked 4th globally, in terms of sales volume. It is
estimated to be over Rs. 475 billion today. The industry is growing
at an average rate of 13% p. a. 40% of India's Pharma produce is
exported. According to a recent report by McKinsey, the Indian
pharmaceutical industry has the potential to double its size by
2010. Still, the industry is highly fragmented, with more than
24,000 manufacturing units.
Slide 27
Life-enhancing discoveries have fuelled growth, triggering a
demand for professionally qualified, competent managerial and
entrepreneurial talent. Competition, new products,
brand-extensions, clinical trials, expanding market-place with
reduced brand loyalty, stringent regulatory issues & price
control and rapid changes in technology, are just a few of the
challenges that offer opportunities in this sector. Evolution of
Pharma Industry
Slide 28
Pharma Management It covers knowledge-base in science,
medicine, management, technological concepts and environmental
factors involved in processes, from drug-discovery to consumption.
Deals with developing skills for decision making, controlling and
leading multi-disciplinary activities in a dynamic environment. It
trains personnel for medical and research support, in Pharma
Companies, CROs, Laboratories and other Research Institutions.
Slide 29
Key Learning Areas : The Health-Care Industry - Role of Pharma
Cos. R&D Product Life-Cycle Management Legal, Regulatory and
Ethical Issues Managing Pharmaceutical Sales Pharmaceutical
Marketing Research
Slide 30
C a r e e r s i n Sales & Marketing Sales Administration
Sales Coordination Pharma Business Development Research &
Development Production (Manufacturing) QA/QC Validation &
Documentation Logistics & Distribution Network HRD &
Training (Sector-specific) Exports & International marketing
Medical Equipments (Sales & Service staff)
Slide 31
Drug Discovery & Development Manufacturing Marketing
Distribution Wholesaling Retailing Investment in R&D to the
tune of 1-2% off Sales Just stock & sales. Credit given by
manufacturer.Risk of sales return borne by manufacturers Investment
in manpower- training, knowledge, promotional literature Investment
in Plant & machinery,auxiliary equipment, building etc.
Investment in logistics,depots, inventory Career
Slide 32
Infrastructure Management
Slide 33
It is a set of inter-connected structural elements, that
provide the framework to support an entire structure. This term is
most widely used when referring to roads, airports and utilities.
Although they may be developed and operated as private-sector or
government-enterprises, these elements may collectively be termed
as civil-infrastructure, municipal-infrastructure or simply,
public-works. Infrastructure
Slide 34
As per the Indian Economic Survey, Infrastructure includes: (a)
Power Generation (b) Coal production (c) Petroleum production:
Crude and Refined (d) Cement production (e) Railways:
Revenue-earning goods traffic and passenger kilometres (f) Ports:
Cargo handled at major ports (g) Civil Aviation: Cargo and
passengers handled at airports (h) Roads: Length of roads and
length of National Highways (i) Telecommunications: New telephone
connections approved (direct exchange lines).
Slide 35
Evolution of Infrastructure Sector Telecom - Competitive growth
Power - Distribution reforms have commenced Roads - Success major
initiatives taken Ports - Consolidation in process Airports/Civil
Aviation - Taken off in a big way Tourism Positive outlook
Urbanization-being speeded up SEZs -
Slide 36
The sector is witnessing a boom in all segments - commercial,
residential, retail (malls and multiplexes), hotels, airports,
railway stations, highways and SEZs, 150 of which we have 150
already. Crude petroleum, refinery products and electricity
generation have constantly registered accelerated growth rates.
Evolution of Infrastructure Sector
Slide 37
Infrastructure Management It deals with the processes necessary
for the planning and development of new infrastructure in a
cost-effective manner, in maintaining and operating infrastructure
for sustainability. A five-part infrastructure management-process
includes: (1) Monitoring & Evaluation (2) Planning &
Programming (3) Design (4) Construction (5) Operations &
Maintenance All are linked through a common Management Information
System - MIS
Slide 38
Key Learning Areas: Infrastructure planning Infrastructure
economics Condition assessment and procedures Infrastructure
management systems Optimal maintenance management Reliability of
infrastructure systems Asset valuation and utilization
Infrastructure planning under risk and uncertainty
Slide 39
C a r e e r s i n Project Planning Project Financing Developing
Loan-Proposals Loan Processing Credit Sanctioning Progress
Monitoring Cost Estimate Preparation Risk Management
Slide 40
Industry Several incentives were announced by the government
for boosting investment in infrastructure projects, in core sectors
like - Roads, highways, waterways, water supply, sanitation,
solid-waste management systems, projects in airports, sea-ports,
inland-ports, industrial-parks, generation & distribution of
power, telecommunications, internet service providers and
broad-band net-works.
Slide 41
Hospital Management
Slide 42
It is everything from planning, finance; personnel management;
materials management; building maintenance; organization of
laundry; housekeeping and catering, in a hospital.
Slide 43
Arrival of technology (Computers & Internet) Rapid advances
in health sciences Maturing international platform for Telemedicine
and Tele-surgery IT in Healthcare Govt. objective. Evolution of
Hospital Industry
Slide 44
Slide 45
Slide 46
Medical Tourism According to a recent CII-McKinsey study on
Healthcare, Medical Tourism alone can contribute Rs. 5,000-10,000
crores in additional revenue for tertiary hospitals by 2012 and
will account for 3-5% of the total health-care delivery market.
What India needs to do is to strengthen basic infrastructure like
Airports, Power, Roads etc. to support these initiatives.
Slide 47
The size of the Indian hospital industry is presently estimated
at Rs. 2.7 trillion. The industry is growing at an annual rate of
13%. Private healthcare is likely to double to US$ 35.7 billion in
2012. The industry is expected to grow rapidly to reach Rs.4.9
trillion by 2012. According to WHO India needs to add 80,000
hospital beds each year. Healthcare Industry : An Overview
Slide 48
Healthcare Infrastructure..In Summation India needs at least
750,000 extra beds to meet the demand for in-patient treatment by
2012 India needs at least 1 million more qualified nurses and
500,000 more doctors by 2012 To raise this infrastructure, total
additional investment of US$ 25-30 billion is needed by 2012.
Government and international agencies will be able to invest US$ 7
billion only - the rest has to come from private sector
Slide 49
Hospital Management The primary objective of this course is to
train medical and non-medical graduates, to undertake a wider range
of administrative and managerial responsibilities, within hospitals
& health-care organizations. This will ensure that these
organisations are managed professionally and in turn deliver
quality healthcare to the patients.
Slide 50
Key Learning Areas Principles of Management Health and Hospital
Economics Accounting for Hospitals Marketing of Health Services
Hospital Administration Hospital Information System Quality
Assurance Hospital and Law Medical Records
Slide 51
Administrator, Director, Executive Director, COO and CEO.
Managers in the Healthcare industry would have to be well versed in
developing appropriate pricing, branding, and promotional
strategies. They would be required to understand the service
delivery process and suggest improvements. They must also be
familiar with all costs and work towards improving profitability.
In addition to traditional hospitals and medical centers, hospital
administrators provide leadership for psychiatric and mental health
facilities, alcohol and/or drug rehabilitation centers and long
term care and nursing home-type agencies. Careers
Slide 52
Media Business Management
Slide 53
MEDIA are the print (newspaper, magazines, etc.) and electronic
communication devices (radio and television), used for advertising.
The Indian Entertainment & Media industry can be categorized
as: Film Entertainment Television Music Radio Print (Primarily
Newspaper & Periodicals) Live Entertainment M e d i a
Slide 54
Slide 55
Slide 56
Slide 57
Slide 58
Slide 59
Slide 60
Slide 61
Slide 62
Revenues across the Indian media and entertainment segment are
steadily growing by 20 % The countrys overall ad-spend grew by 23
per cent - equivalent to US$ 4 billion. TV contributes to over 50%
of the industry turnover. Radio and TV contributes to over 50% of
the industry turnover. Radio and Internet advertising will be the
growth drivers in fuutre. Internet advertising will be the growth
drivers in fuutre. The Indian film industry produces about 1100
films, annually. The Indian film industry produces about 1100
films, annually. According to NASCOM, the Indian Animation industry
is expected to touch US$ 25 billion by 2010. Worth about US$ 1.8
billion and is expected to grow at a CAGR of 16 % for the next 5
years to reach US$ 3.8 billion in 2011. of 16 % for the next 5
years to reach US$ 3.8 billion in 2011. Media Industry : An
Overview
Slide 63
Media Business Management This course offers a unique
opportunity to learn the principles of business management as well
as the process of developing media products. This course will
enable students to specialize in handling media business as a
professional manager or a freelancer.
Slide 64
Key Learning Areas Brand Management Media Marketing Mass
Communication Event Management Film Industry FM Radio
Television
Slide 65
Slide 66
Slide 67
Slide 68
Slide 69
Slide 70
Careers in Event Management- to organize and promote events
such as award functions, live shows, etc. Production Management- to
help in the production of films and serials. Sports Management- to
organize sports events. Ideation- to develop ideas for television
serials or informative programs, sometimes even documentary films.
Celebrity Management- to manage celebrity careers. Research- to
authenticate the reality behind films, television and radio
programs. Brand Management- to promote methods such as building
media partners, etc.
Slide 71
Agri-Business Management
Slide 72
Agri Business In agriculture, agri-business is a generic term
that refers to the various businesses involved in food production,
including farming, seed supply, agrichemicals, farm machinery,
wholesale distribution, processing, marketing and retail
sales.
Slide 73
Evolution of Agribusiness
Slide 74
Slide 75
Slide 76
Slide 77
Agriculture continues to be the backbone of the Indian economy.
It contributes 25% of GDP Provides 50% of employment 69% of
population produces all the food and nutritional requirements of
the nation Provides raw materials for some major industries
Accounts for about 14% of exports. Agri Industry : An Overview
Slide 78
Slide 79
Slide 80
Commercialization of agriculture calls for specialized
production, post- harvest management, expansion of processing,
transportation & packaging activities & positioning of
products both in domestic & international markets. It also
covers : Improved growing techniques & agricultural machinery
Fertilizer, pesticides, pre- and post- harvest handling Storage
& transportation, packaging and labeling & management.
Technical assistance, preparation of products for exports, overseas
marketing issues Government policy, etc.. Agri Business
Management
Slide 81
Key Learning Areas Marketing of Agricultural Inputs
Agricultural Extension & Rural Advantage Agricultural
Development Policies Economic Environment and Policy Human Resource
Management Management of Agro-Industrial Projects Agricultural
Output Marketing Forecasting Techniques and their Application in
Agriculture Management of Seed Production International Trade in
Agriculture Commodities Business Development Strategies for
Agri-Commodity Systems Management of Cooperatives
Slide 82
Careers Banking and credit activities Insurance Farm Management
Cooperative Management Land appraisal Packaging and labeling
Marketing and sales Storage and warehousing Transportation Farm
utilities Custom services & Private businesses
It is defined as the process of planning, implementing, and
controlling cost effective flow and storage of raw materials,
in-process inventory, finished goods and related information, from
point of origin to point of consumption, for the purpose of meeting
customer requirements. On similar lines, supply chain management
will mean, the network of organizations involved in the process by
which goods are moved from producer to consumer and the counter
flow of information, to manage the supply chain as a single entity
Logistics
Slide 87
Slide 88
The Supply Chain and Logistics industry broadly covers freight
transportation warehousing packaging customs clearing and
forwarding inventory management labeling order processing
Slide 89
Evolution of Logistics Industry With the government giving a
thrust to infrastructure by way of national highway projects,
expressways, urban renewal plans, and investment in railways and
port facilities the implementation of VAT and rationalization of
the taxation structure, the logistics industry is poised to grow
even faster. Logistics companies are expected to develop large
regional warehouses. All major players such as the Container
Corporation of India, the Transport Corporation of India, Blue Dart
Express, GATI, Shipping Corporation of India and GE Shipping have
aggressive plans to seize the emerging opportunities.
Slide 90
Logistic Industry:An Overview According to estimates, the
Indian Logistics industry will be worth Rs. 8 trillion in 2010. It
is expected to grow at an average annual growth rate of 6.4%. It
contributes around 13% of GDP
Slide 91
Slide 92
The objective of this program is to develop graduates, to
assume leadership positions in SCM, manufacturing & Service
Operations Management. Ideally suited for supervisors, junior level
executives and middle level managers Logistics management
Slide 93
Key Learning Areas Management and Business Finance Logistics -
Fundamentals and Process Logistics - Strategies and Organization
Distribution Management Logistical Systems Operation Operations
Research and QT in Logistics Legal Aspects and Import / Export.
Information Technology ( Theory & Practical )
Slide 94
C a r e e r s Freight Forwarding Services Transport Services
Warehousing Custom Clearance Cargo Services Manager Courier Manager
Logistics Manager Transport Manager
Slide 95
The major industries contributing to the logistics market
include : Pharmaceuticals and Chemicals Computer Peripherals FMCG
Engineering Products Machinery and Automotive Retail Healthcare
Industry
Slide 96
Some prominent players in this industry TNT AFL DHL Blue Dart
GATI Safexpress Ashok Leyland Agarwal Packers & Movers DTDC
First Flight
