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Technology Trends Impacting Community Colleges Technology trends impacting community colleges and SJECCD over the next five years, 2014-2019 Ben Seaberry April 24, 2014

Technology Trends Impacting Community Colleges Technology trends impacting community colleges and SJECCD over the next five years, 2014-2019 Ben Seaberry

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Technology Trends Impacting Community

CollegesTechnology trends impacting community colleges and SJECCD

over the next five years, 2014-2019

Ben SeaberryApril 24, 2014

References for Technology Trends

Educause Top-Ten IT Issues

New Media Consortium Horizon Reports

Gartner

California Community Colleges Chancellor’s Office

Educause Center for Analysis and Research (ECAR)

Vendor Product Roadmaps: Ellucian, Microsoft, Cisco, …

Conferences: CISOA, Educause, Ellucian Live, Cisco Live, 3CDUG

Twitter (e.g., @edtechinform) and mobile apps (e.g., Zite, Pulse, Flipboard)

Educause Top-Ten IT Issues, 2014: Be the Change You See (Video)

1. Improving student outcomes

2. Establishing a partnership between IT and institutional leadership

3. Assisting faculty with information technology

4. IT staffing models

5. Analytics to support institutional outcomes

6. Funding IT strategically

7. Access demand

8. Service delivery strategy

9. Sustainable online learning

10.IT compliance and risk management + Enterprise IT architecture

NMC Horizon Report: 2014 Higher Education

Digital Diversity of Students

Access to computer types

Access to mobile devices

Access to network connectivity levels

Access to educational resources

Chapter 4: “Is Everybody Equal Online? Digitizing Gender, Ethnicity, Dis/Ability” (Digitized Lives, 2014)

Technology Resource Use and Importance

Student Wish List for Technology Resources

Academic Affairs Smart classrooms and instruction enable pervasive mobile wireless collaboration

and presentation for all students and faculty (non-tethered)

Lecture capture ADA compliant audio, video, instructional materials, open educational resources that integrate with portal and Course Management System

New models of teaching to include flipped, hybrid and strategic variety of online courses through distance education planning (e.g., gateway courses, etc.)

Supplemental instruction and tutoring services provided online, hybrid, in-person and integrated with early alert and predictive analytic systems

Curriculum alignment with common course IDs (CID) for easy transfer credit and Associate Degree Transfer programs

Possible participation in new Online Education Initiative and Common Course Management System

Ellucian mobile application used by students to register for classes, find campus locations, launch social media, interact with professors and conduct business

Ongoing professional development for all faculty, staff and administrators

Big data characteristics:• High Volume• High Velocity• High Variety

“We measure what we treasure”

Institutional Performance Management

Institutional Research

Data Warehouse development

Data Dashboards

Data Analytics Tools

MIS Report Expansion

Student Success Scorecards

Support Data-driven Decision-making

Student Affairs

Technology-based Student Education Plan and Degree Audit

New funding model based on Assessment, Orientation, Student Plan, Services

Electronic Student Transcript Processing Advances

Student Equity Plan addressing achievement gap

Student communications options (e.g., text, email, voice – student choice)

Consolidation of services through Portal

Communications Management and Workflow

Business Process Modeling and Best Practices

Information Technology Administration

Data Governance, Policy, Procedure

Disaster Recovery and Business Continuity

Information Security Plan

BYOE Support, Policy and Procedure

Ongoing Technology Planning, Prioritization, Budgeting, Implementation, Evaluation in alignment with District Mission, Vision and Strategies

Ongoing Professional Development

New Support Services with alignment to Program Review

Revitalization of Business Processes, Standardized Practices and IT Systems

Infrastructure

Increase wireless coverage, capability and security

Upgrade CENIC and WAN connections

Upgrade backbone connections

Upgrade network switches

Data Center upgrade

Hybrid cloud for SaaS, IaaS, DaaS

Federated Identity Management

Smart classrooms, smart buildings, smart campus

Facilities security and control systems

Culture

Understanding Change

District Vision: By the year 2017 SJCECCD becomes the premier institution for advancing opportunity, equity and social justice for everyone through educational excellence.

Be the change…

BONUS SLIDES

Leading Change (Kotter, 1996)

Establish Sense of Urgency

Create Guiding Coalition

Develop Vision and Strategy

Communicate Change Vision

Empower Employees for Broad-Based Action

Generate Short-Term Wins

Consolidate Gains and Produce More Change

Anchor New Approaches in the Culture

Change Management Issues

Involve key stakeholders – be inclusive

Develop shared vision

Use sense of urgency

Seek diversity and unity

It’s all about people

Communicate vision, progress, issues, accomplishments, etc.

Acceptance, Appreciation and Recognition

Change the culture

Strategic alignment

Smart planning and project management

NMC Horizon Report: 2014 Higher Education

NMC Horizon Research Projects

BYOE Support Priorities

Data Security

Policy Development