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Technology Strategic Plan Report. Appoquinimink School District Technology Services January 8, 2008. 1. 4. Expansion through referendum funds. Information security and data recovery. 2. 5. 06-09 district technology plan – year two. Customer satisfaction. 3. Technology staff development. - PowerPoint PPT Presentation
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Technology Strategic Plan ReportAppoquinimink School District Technology Services
January 8, 2008
Purpose
• Update the Board and the community on Strategic Plan achievements and activities in the area of technology
Expansion through referendum funds1
06-09 district technology plan – year two2
Technology staff development3
Information security and data recovery4
Customer satisfaction5
Purpose
Technology…• Enhances instruction and assessment• Expands educational options• Motivates students• As content, prepares students to be informed citizens,
lifelong learners, responsible technology users, and successful employees and entrepreneurs
• Improves communication between schools and homes
• Increases personal productivity of teachers, administrators, and staff
• Enhances decision making and planning
Technology has been part of three successful operating referenda– 1998 – $80,000 per year
For technology replacement– 2003 – $300,000 per year
For technology expansion– 2006 – $126,000 per year
For door buzzers and classroom telephones. Once phones are complete, money goes for technology replacement
Expansion through referendum funds1
Mobile wireless laptop carts– CLE and OBL equipment purchased
Last of specific technologies from 2003
Expansion through referendum funds1
Classroom telephonesFive schools currently do not have
classroom phones – four of the five are scheduled to be completed by summer 2008, and the fifth school is projected to be completed by the end of 2008.
• RMS – April 2008• MMS – April 2008• TES – April 2008• CLE – May 2008• SLE – November 2008
Expansion through referendum funds1
Site: CLECCSystem: IwatsuInstalled: 2005Teachers/VM?: Y
Site: CLECCSystem: IwatsuInstalled: 2005Teachers/VM?: Y
Site: WMSSystem: IwatsuInstalled: 2007Teachers/VM?: Y
Site: WMSSystem: IwatsuInstalled: 2007Teachers/VM?: Y
Site: AHSSystem: MillenniumInstalled: 2007Teachers/VM?: Y
Site: AHSSystem: MillenniumInstalled: 2007Teachers/VM?: Y
Appoquinimink Phones – October 2007
Site: TESSystem: ToshibaInstalled: 2002Teachers/VM?: N
Site: TESSystem: ToshibaInstalled: 2002Teachers/VM?: N
Site: CLESystem: SwitchedInstalled: 1991 Teachers/VM?: N
Site: CLESystem: SwitchedInstalled: 1991 Teachers/VM?: N
16 phone systems8 brands/modes5 sites without classroom phones
Site: MHSSystem: ToshibaInstalled: 1999Teachers/VM?: Y
Site: MHSSystem: ToshibaInstalled: 1999Teachers/VM?: Y
Site: SLESystem: ToshibaInstalled: 2002Teachers/VM?: N
Site: SLESystem: ToshibaInstalled: 2002Teachers/VM?: N
Site: OBLSystem: ToshibaInstalled: 2005Teachers/VM?: Y
Site: OBLSystem: ToshibaInstalled: 2005Teachers/VM?: Y
Site: RMSSystem: ToshibaInstalled: 2003Teachers/VM?: N
Site: RMSSystem: ToshibaInstalled: 2003Teachers/VM?: N
Site: Diamond GpSystem: VariousInstalled: ???Staff/VM?: Y
Site: Diamond GpSystem: VariousInstalled: ???Staff/VM?: Y
Site: BMESystem: IwatsuInstalled: 2003Teachers/VM?: Y
Site: BMESystem: IwatsuInstalled: 2003Teachers/VM?: Y
Site: Brick houseSystem: POTSInstalled: ???Staff/VM?: ?
Site: Brick houseSystem: POTSInstalled: ???Staff/VM?: ?
Site: DOSystem: ToshibaInstalled: 1999Staff/VM?: Y
Site: DOSystem: ToshibaInstalled: 1999Staff/VM?: Y
Site: MMS and AECCSystem: ToshibaInstalled: 2002Teachers/VM?: MMS–N, AECC–Y
Site: MMS and AECCSystem: ToshibaInstalled: 2002Teachers/VM?: MMS–N, AECC–Y
VerizonVerizon
Site: CLECCSystem: IwatsuInstalled: 2005Teachers/VM?: Y
Site: CLECCSystem: IwatsuInstalled: 2005Teachers/VM?: Y
Site: WMSSystem: IwatsuInstalled: 2007Teachers/VM?: Y
Site: WMSSystem: IwatsuInstalled: 2007Teachers/VM?: Y
Site: AHSSystem: MillenniumInstalled: 2007Teachers/VM?: Y
Site: AHSSystem: MillenniumInstalled: 2007Teachers/VM?: Y
Appoquinimink Phones – November 2008
14 phone systems4 brandsAll sites have classroom phones
Site: MHSSystem: ToshibaInstalled: 1999Teachers/VM?: Y
Site: MHSSystem: ToshibaInstalled: 1999Teachers/VM?: Y
Site: OBLSystem: ToshibaInstalled: 2005Teachers/VM?: Y
Site: OBLSystem: ToshibaInstalled: 2005Teachers/VM?: Y
Site: RMSSystem: NEC Installed: 2008Teachers/VM?: Y
Site: RMSSystem: NEC Installed: 2008Teachers/VM?: Y
Site: BMESystem: IwatsuInstalled: 2003Teachers/VM?: Y
Site: BMESystem: IwatsuInstalled: 2003Teachers/VM?: Y
Site: MMS and AECCSystem: NEC Installed: 2008Teachers/VM?: Y
Site: MMS and AECCSystem: NEC Installed: 2008Teachers/VM?: Y
Site: CLESystem: ToshibaInstalled: 2008(03) Teachers/VM?: Y
Site: CLESystem: ToshibaInstalled: 2008(03) Teachers/VM?: Y
Site: TESSystem: IwatsuInstalled: 2008Teachers/VM?: Y
Site: TESSystem: IwatsuInstalled: 2008Teachers/VM?: Y
Site: ATCSystem: IwatsuInstalled: 2007Staff/VM?: Y
Site: ATCSystem: IwatsuInstalled: 2007Staff/VM?: Y
Site: CAOSystem: IwatsuInstalled: 2007Staff/VM?: Y
Site: CAOSystem: IwatsuInstalled: 2007Staff/VM?: Y
Site: SLESystem: NEC Installed: 2008Teachers/VM?: Y
Site: SLESystem: NEC Installed: 2008Teachers/VM?: Y
VerizonVerizon
Site: TECCSystem: IwatsuInstalled: 2008Teachers/VM?: Y
Site: TECCSystem: IwatsuInstalled: 2008Teachers/VM?: Y
Appoquinimink Phones – Future
15 phone systems2 brands
Site: RMSSystem: NEC Installed: 2008Teachers/VM?: Y
Site: RMSSystem: NEC Installed: 2008Teachers/VM?: Y
Site: BMESystem: IwatsuInstalled: 2003Teachers/VM?: Y
Site: BMESystem: IwatsuInstalled: 2003Teachers/VM?: YSite: MMS and AECC
System: NEC Installed: 2008Teachers/VM?: Y
Site: MMS and AECCSystem: NEC Installed: 2008Teachers/VM?: Y Site: TES
System: IwatsuInstalled: 2008Teachers/VM?: Y
Site: TESSystem: IwatsuInstalled: 2008Teachers/VM?: Y
Site: ATCSystem: IwatsuInstalled: 2007Staff/VM?: Y
Site: ATCSystem: IwatsuInstalled: 2007Staff/VM?: Y
Site: CAOSystem: IwatsuInstalled: 2007Staff/VM?: Y
Site: CAOSystem: IwatsuInstalled: 2007Staff/VM?: YSite: SLE
System: NEC Installed: 2008Teachers/VM?: Y
Site: SLESystem: NEC Installed: 2008Teachers/VM?: Y
Site: MHSSystem: NEC Installed: FutureTeachers/VM?: Y
Site: MHSSystem: NEC Installed: FutureTeachers/VM?: Y
Site: AHSSystem: IwatsuInstalled: FutureTeachers/VM?: Y
Site: AHSSystem: IwatsuInstalled: FutureTeachers/VM?: Y
Site: New ElemSystem: IwatsuInstalled: 2009Teachers/VM?: Y
Site: New ElemSystem: IwatsuInstalled: 2009Teachers/VM?: Y
Site: OBLSystem: NEC Installed: FutureTeachers/VM?: Y
Site: OBLSystem: NEC Installed: FutureTeachers/VM?: Y
Site: CLECCSystem: IwatsuInstalled: 2005Teachers/VM?: Y
Site: CLECCSystem: IwatsuInstalled: 2005Teachers/VM?: Y
Site: WMSSystem: IwatsuInstalled: 2007Teachers/VM?: Y
Site: WMSSystem: IwatsuInstalled: 2007Teachers/VM?: Y
Site: CLESystem: IwatsuInstalled: FutureTeachers/VM?: Y
Site: CLESystem: IwatsuInstalled: FutureTeachers/VM?: Y
Site: TECCSystem: IwatsuInstalled: 2008Teachers/VM?: Y
Site: TECCSystem: IwatsuInstalled: 2008Teachers/VM?: Y
VerizonVerizon
Expansion of computer and non-computer technologies
Expansion through referendum funds1
19922115
2628Opened CLECC
Opened AGWComputers in Appoquinimink
1632
12701136
Time
Nu
mb
er of co
mp
uters in
Ap
po
qu
inim
ink
2500
2000
1500
1000
500
0‘07‘06‘04‘03 ‘05‘02
967
‘01
Opened BME
Opened OBL
October
Technology expansion
2001-2007Enrollment 45%Computers 172%
3.9:1
4.3:1
3.3:1
Student-to-Computer Ratio (Districtwide)
4.1:1
5.0:15.2:1
Time
Ratio
of stu
den
ts to co
mp
uters
6:1
5:1
4:1
3:1
2:1
1:1‘07‘06‘04‘03 ‘05‘02
5.8:1
‘01October
Technology expansion
3.5:13.5:1
Schools meeting the target 1/7
0/8
1/9
1/9
2/10
1/10
4/11
Hardware replacementSoftware updates
Audiovisual technologies21st century learning
3.5:1 SCR for each schoolKeep up with growth
Provideenough
computers
Keep technology up-to-date
ASD Technology ASD Technology Implementation Implementation
StandardsStandards
• 64 standards • Semi-annual gap analysis for each school• Schools and district tech staff agree on priorities• Training needs • Allows for innovation
Technology expansion
Providenon-computer
learningtechnologies
Reso
urce C
on
straints
Top non-computer technologies• LCD projectors• Digital cameras and video
cameras • Interactive whiteboards• Student response systems• Classroom amplification systems• Document cameras• Videoconferencing• Podcasting
Expansion through referendum funds1
2006-2009 Appoquinimink SD Technology Plan contains 58 items
06-09 district technology plan – year two2
16, 27%
6, 10%
19, 32%
8, 14%
10, 17%
Complete
Cancelled(funding)In progress
Begin Jan-Jun 08Begin FY 09
Major plan achievements• Closer collaboration between Curriculum
and Technology departments• E-mail service continuity improved• ReadNaturally, FASTT Math, Follett
Library software• 72.3% of teachers at LoTi (Levels of
Technology Implementation) Level 2 or above as of April 2007 (district goal is 70%)
• Added one systems technician
06-09 district technology plan – year two2
Major items in progress• Classroom telephones; voice
infrastructure• Follett Textbook Manager; SIF
(Schools Interoperability Framework)• Disaster recovery and information
security projects• Video infrastructure self-study• Curriculum reviews
06-09 district technology plan – year two2
• 75% of new teachers have received orientation on instructional technologies available in the district
• 100% of new teachers have received orientation and training in eSchool+
• Curriculum Department is implementing a professional development (PD) catalog, registration and tracking system– Five systems reviewed– Selection phase– Will help promote district and outside
technology PD offerings
Technology staff development3
• Strengthen the district’s readiness against loss or disclosure of sensitive information, hackers, disasters, etc.
• Priority of the Delaware Department of Technology and Information– Annual information security posture
survey (DISP)
• Our priorities– Backups– Physical security– Disaster Recovery Plan update– Detecting and responding to hackers
Information security and data recovery4
Systems Services – April 2007 (18%RR)
46, 35%
55, 40%
30, 23%2, 2%
Significantlyexceedsexpectations
Exceedsexpectations
Meetsexpectations
Belowexpectations
Significantlybelowexpectations
Customer satisfaction5
98.5% Meets or better; 63.9% Exceeds +
Data Services – April 2007 (17% RR)
71, 58%
31, 26%
13, 11%6, 5%Significantlyexceedsexpectations
Exceedsexpectations
Meetsexpectations
Belowexpectations
Significantlybelowexpectations
Customer satisfaction5
95.0% Meets or better; 36.4% Exceeds +
• Comments and suggestions collected reveal two major themes in improving service– Communication – Network/computer speed
• Each technician has set a customer satisfaction goal related to comments received
• More communication via faculty and committee meetings
• We will also try to get a higher response rate via an online survey tool such as SurveyMonkey
Customer satisfaction