Upload
steven-castaneda
View
30
Download
1
Tags:
Embed Size (px)
DESCRIPTION
Technology issues in Electronic Commerce Basic Networking: How does the internet work Data representation: XML Web programming: JavaScript, PHP, SQL Cryptography Other topics. What is e-Commerce?. Many definitions … Narrow view: Use of the internet to enable business transactions - PowerPoint PPT Presentation
Citation preview
ECMM 6010, Fall 2006 Intro 1
Technology issues in Electronic Commerce
1. Basic Networking: How does the internet work2. Data representation: XML3. Web programming: JavaScript, PHP, SQL 4. Cryptography5. Other topics
ECMM 6010, Fall 2006 Intro 2
What is e-Commerce?
Many definitions … Narrow view: Use of the internet to enable business transactionsWide view: Electronically based (commercial) activities
For example:‘The use of the Internet and the web to transact business. More formally,digitally enabled commercial transactions between and among organizations and individuals.’
K. Laudon and C. Traves, E-commerce, Addison Wesley 2001
E-commerce and e-businessInternet terminology is still in a state of flux; nowhere is this more evident than in the past use of the terms e-commerce and e-business. Both have been used to describe any business activity which uses the Internet. However, some consensus is emerging in that the terms are gradually being employed in a more focused way. The term e-commerce is increasingly being used to describe online retailing, for example the use of the Web to sell books. The term e-business is increasingly being used to describe all business activities using the Internet, not just online retailing. D. Ince, Developing Distributed and E-commerce Applications, Addison Wesley 2002
ECMM 6010, Fall 2006 Intro 3
E-Economy
Richard Simpson, Director, Electronic Commerce Branch, Industry Canada
“It’s not just about how the ICT sector has grown, it’s about how ICTs have stimulated productivity, trade and investment in all sectors. “
The following slides are an excerpt from Simpson’s EMEC Seminar 2005
ECMM 6010, Fall 2006 Intro 4
Total Change: 0.04 0.40 0.41 0.62 1.31 1.37 -0.73 -1.12
Contributions to aggregate labour productivity growthAcceleration 1990-1995 to 1996-2002
Contributions to value added per person engaged, in percentage points
-1.25
-0.75
-0.25
0.25
0.75
1.25
Japan
Australia Canada
US
Mexico Ireland
Germany
UK
ICT-producing (manufacturing + services) ICT-using (services) Other activities
Source: The Economic Impact of ICT. OECD, 2004.
ECMM 6010, Fall 2006 Intro 5
0
20
40
60
80
100
120
Use of Internet
Have own Web site or homepage
Source: OECD, Information Technology Outlook 2004
Businesses with Internet Access and Web Site, 2003
(as a percentage of all firms)
ECMM 6010, Fall 2006 Intro 6
Broadband use continues to grow
24.818.117.6
17.1
15.7
15.7
14.8
13.813.8
13.5
0 5 10 15 20 25
S. Korea
Denmark
Netherlands
Canada
Taiwan
Switzerland
Belgium
Israel
Sweden
Japan
Broadband penetration per 100 inhabitants, top 10 countries
Source: Statistics Denmark, 2005
Per 100 inhabitants
ECMM 6010, Fall 2006 Intro 7
55%51%49%40%29%
65%
42%
0%
10%
20%
30%
40%
50%
60%
70%
1999 2000 2001 2002 2003
Percent of Households using the Internet regularly from home
Proportion of Internet households with high speed connection
Canadians are moving quickly to high-speedCanadians are moving quickly to high-speed
Source: Statistics Canada’s Household Internet Use Survey, 2004
Internet Use and Speed by Households
ECMM 6010, Fall 2006 Intro 8
E-Commerce Exceeding ExpectationsE-Commerce Exceeding Expectations
$-
$1,000.0
$2,000.0
$3,000.0
$4,000.0
$5,000.0
Worldwide
E-Commerce
(U.S. $Billions)
1999 2000 2001 2002 2003 2004 2005
1999 Estimates
2002 Estimates
Note: Charts reflect "Internet Commerce", a subset of electronic commerce that includes the purchase or trade of goods and services via the Internet / World Wide Web, but excludes financial services' transactions
Source: International Data Corporation, 1999 and 2002
ECMM 6010, Fall 2006 Intro 9
E-Commerce Growth in Canada: A Near 400% Increase since 2000
5.76.5
11.1
18.9
28.3
0
5
10
15
20
25
30
2000 2001 2002 2003 2004
$B (
Can
adia
n)
Source: Statistics Canada, Survey of Electronic Commerce and Technology, April 2005
Value of Online Sales 2000-2004
ECMM 6010, Fall 2006 Intro 10
2002 net income: $250 million2003 net income: $442 million2004 net income: $778 million
22 local language sites
2004 net income: $519 million 2003 net income: $238 million
2002 net income: $42 million
Hosts more than 20,000 small businesses
2004 net sales: $6.92 billion2003 net sales: $5.26 billion2002 net sales: $3.93 billion2001 net sales: $3.12 billion2000 net sales: $2.76 billion
……to capture new marketsto capture new markets
Jan.- July 2004 revenues: $1.35 billion Jan. - July 2003 revenues: $559.8 million
Jan. - July 2004 net income: $143 million Jan. - July 2003 net income: $58 million
Dot-com Stars are Still AroundDot-com Stars are Still Around
ECMM 6010, Fall 2006 Intro 11
“The Web players new assault should keep the productivity gains coming.”
Business Week, May 10 2004
“E-commerce will continue to change every kind of business, offline as well as online…”
The Economist, May 15 2004
E-Business has Entered the Economic MainstreamE-Business has Entered the Economic Mainstream
ECMM 6010, Fall 2006 Intro 12
In 2004, 1 in every 16 e-mails carried a virus
CanCERT™ is Canada’s first national Computer Emergency Response Team (CERT) operated 24/7 by EWA-Canada since 1998. The above graph depicts the number of attacks per month against CanCERT™ networks during the period August 2001 to March 2005.
Attacks Against CanCERT™ NetworksAugust 2001 - March 2005
Blaster/Nachi
Code Red I/II / Nimda Slammer
Windows Pop-up Spam
Agobot/Gaobot/Phatbot
0
10000
20000
30000
40000
50000
60000
70000
80000
Aug
01
Oct
01
Dec
01
Feb
02
Apr
02
Jun
02
Aug
02
Oct
02
Dec
02
Feb
03
Apr
03
Jun
03
Aug
03
Oct
03
Dec
03
Feb
04
Apr
04
Jun
04
Aug
04
Oct
04
Dec
04
Feb
05
Nu
mb
er
Internet Threats: Incidents are increasingInternet Threats: Incidents are increasing
Source: MessageLabs, December 6, 2004Source: MessageLabs, December 6, 2004
ECMM 6010, Fall 2006 Intro 13
43 43
0
20
40
60
80
100
Concerned withSecurity
Concerned WithPrivacy
43 43
0
20
40
60
80
100
Concerned withSecurity
Concerned WithPrivacy
Source: Ekos, May 2005
BusinessBusiness ConsumersConsumers55
46
0
20
40
60
80
100
Concerned withSecurity*
Concerned WithPrivacy**
5546
0
20
40
60
80
100
Concerned withSecurity*
Concerned WithPrivacy**
Source: Ekos, January 2005
Ongoing concerns about privacy and securityOngoing concerns about privacy and security
% of businesses identifying barrier as “significant” to adoption of e-business
* Not willing to give my credit card information over the Internet to purchase from a well-known store
** I mind companies using information about me even if I know about it and can stop it.
ECMM 6010, Fall 2006 Intro 14
Spam, The Internet "KILLER"Spam, The Internet "KILLER"
Source: Messagelabs, 2005
ECMM 6010, Fall 2006 Intro 15
• Estimates of the annual cost of spam to the U.S. economy
– $10 billion (Ferris Research)
– $87 billion (Nucleus Research)
• Radicati Group and Message Labs estimate worldwide cost to businesses at $20.5 billion
• Loss of public confidence in Internet communications
• 25% of Internet users have curtailed their use of e-mail because of spam (Pew Foundation-2003)
The costs of spamThe costs of spam
End: Simpson slides
ECMM 6010, Fall 2006 Intro 17
E-Commerce & Technology
• Technology should not be at the center of your business case.
• However, you need a good understanding of technology to enable your business