Technology in US Corporate Law Departments - November 2002

7/29/2019 Technology in US Corporate Law Departments - November 2002

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Technology in US CorporateLaw Departments

A Presentation for Clients ofBlakeDawson Waldron (Sydney)

Ron Friedmann

Prism Legal Consulting, Inc.

November 2002
http://www.bdw.com.au/http://www.bdw.com.au/http://www.prismlegal.com/http://www.prismlegal.com/http://www.bdw.com.au/http://www.bdw.com.au/


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Introduction

Prism Legal Consulting, Inc. developed thispresentation for Blake Dawson Waldron, a largeAustralian law firm that is a leading user oftechnology to serve clients. BDW wanted to sharewith its clients a current perspective of interesting

technology used by in-house counsel in the USA.

The goal was not to survey all uses of technology.Rather, it was to highlight interesting applications.

To develop this presentation, Prism contactedseveral leading legal technology vendors andinterviewed them by phone.
http://www.prismlegal.com/http://www.bdw.com.au/http://www.bdw.com.au/http://www.prismlegal.com/


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Agenda

Technology Wish List Communicating

Extranets

Intranets

Producing advice

Managing the department

Where we are going


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In-House Tech Overview

Communication Extranets and Intranets Unified messaging, IM Remote access (VPN, Citrix, dial-up)

Production Document management Utilities (e.g., DealProof, Deltaview) Practice support Research

Management Case management E-Billing

Source: Kraft Kennedy Lesser (leading legal systems integrator/consultant)
http://www.kkl.com/http://www.kkl.com/


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Extranets

The use of Extranets is more ofa discussion point than areality

-Technology leader in the US, October 2002


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Extranet Functionality

Access work product Collaborate 1-to-1 or many-to-many

Work flow

Litigation support


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Extranet Example: T-Lex

Private label extranets Digital forms replace paper

Accumulates and collects know-how

Track and work on current matters Communicate

Automates and accelerates existingwork flows

New items automatically send e-mail

Save time, reduce costs
http://www.tlex.com/http://www.tlex.com/http://www.tlex.com/http://www.tlex.com/


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Extranet Example: IntraLinks

Trusted Hub (ASP) for complex, multi-party transactions

Share documents outside firewalls

Granular security model

24x7 support (contrast to law firms)

Customers are financial institutions; lawfirms/departments are users

Also for due diligence and M&A auctions Have an international presence
http://www.intralinks.com/http://www.intralinks.com/


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Intranets

Extranets allow communication withoutside parties, especially law firms

Intranets allow the law departmentto serve in-house clients moreeffectively


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Intranet Example: LRN

Third party research and turn-keycompliance systems

Extensive research available via web

Wide range of compliance trainingmodules (e-learning model)

Numerous large clients (see LRN web

site for list)
http://www.lrn.com/http://www.lrn.com/about/customers.htmlhttp://www.lrn.com/about/customers.htmlhttp://www.lrn.com/about/customers.htmlhttp://www.lrn.com/about/customers.htmlhttp://www.lrn.com/


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Other Intranet Examples

Mobil: Intellectual Capital Bank Lucent + Motorola: Doc. Assembly

Kraft: Conventional intranet

Intuit: step-by-step instructions andflowcharts

Source: Corporate Executive Board, General Counsel Roundtable
http://www.generalcounselroundtable.com/GC/1,1504,0-0-Public_Display-210,FF.asphttp://www.generalcounselroundtable.com/GC/1,1504,0-0-Public_Display-210,FF.asp


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Producing Advice

Some interesting ways to producethe content to be communicated


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Web Crawlers

Large financial institution needs tostay current on regs worldwide

nMatrix supplies robotic crawlers

Software constantly checks for updatedweb pages

Brings new pages back, posting to

Intranet (and sending e-mail) Initially for law department, may be

rolled out to company
http://www.nmatrix.com/http://www.nmatrix.com/


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Capture and Share Expertise

Background: Documents v. Expertise nMatrix helps same financial institution

capture lawyer expertise

Combination of automatic updates (fromPeopleSoft) with manual input re taxonomy(classification)

Taxonomy helps locate experts. It also

lets lawyers receive robotic updates(which helps with compliance rules)
http://www.nmatrix.com/http://www.nmatrix.com/


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Expert Systems

Answers v. Information GEs Virtual Patent Advisor advises

on patents and manages workflow

Several law firms provide interactiveadvice. (See Prism Legal web site for list.)
http://www.prismlegal.com/http://www.prismlegal.com/


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Managing the Department


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E-Billing

Move toward e-billing At minimum, reduces admin cost

Issues: internal v. ASP

Real value: analyze bills andmanage outside counsel

Requires task-based billing (coding)

TyMetrix is one company in this space
http://www.tymetrix.com/http://www.tymetrix.com/


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Case Management

Docketing, contact management,tracking

Many vendors, fragmented market

Many companies build rather than buy LawPack, with 200 customers, exiting

market (and abandoning product)

Not clear how to explain the market


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Where Are We Going?


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Hildebrandt View

MAINSTREAM LEADINGEDGE

INNOVATIVE

Precedents &Forms

CollaborationSpaces

Portals

DocumentAssembly

SimpleExtranets

Know-How

Intranets Decision

Support

Expertise

LocatorsExpertSystems

Technology Overview for Legal Departments, 9/02
http://www.hildebrandt.com/http://www.hildebrandt.com/


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Prism View of In-House Tech

Whats Hot compliance

e-discovery

portals extranets

instant messaging

e-billing convergence

Whats Not e-auctions

risk analysis

best practices
http://www.prismlegal.com/http://www.prismlegal.com/