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Technology in Human Resource
Management in Healthcare
Making the HR function Productive and Happening!!
* Images have been removed from this presentation
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Technology as the enabler
Day-to-day challenges in personal
and professional life
Need to become systematic and put order to
the chaos
Technology tools adapt to our reality and help
us become better at what we do!
It should be seen as an enabler of human
potential
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Key challenges HR function faces in
modern work-places
Tons of employee data and super growth of the organization
Document, document everywhere, not a single one to read
More employees, less collaboration over-
departmentalization
Difficulty in spotting ideas hidden in the minds of the
employees
Employee training is costly and time-consuming exercise
High attrition employee retention is a redundant concept
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A few solutions in Technology
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Intranet Portal (Internal Websites)
Can be used for:
Sharing company announcements
Employee Directory/People Search Internal Employee Blogs
Application Integration Document
Repository, Companys Social Media,collaboration tools
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Document Management System
Store your hospital-wide documents online (intra/inter) as
shared documents
Indexing and Tagging of each document
Easy to share with people in the same department/samehospital
with access controls (Edit/View/Delete)
Enables collaboration on document creation with version
control
E.g. company policies, SOPs, circulars, proposals,
quotations,scanned copies of employee records/certificates
(doctors/nurses/pharmacists/technicians)
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Knowledge Management System
Meant to identify, create and distribute insights and
experiences of the human capital of the organization
Corporate library, training documents, strategies, wikis,
blogs,
project reports, cross-project learning
Helps in research work, employee self-learning,
collaboration
for ideas and strategies, peer-learning, knowledge/expertise
sharing
Employees are enabled to answer each others queries, learn
and teach
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Social Media
Social Media acknowledges that humans like to interact with
each other and form their own networks
A company-wide social media or even the public social media
presence allows employee to express themselves fully and
engage with the organization at a personal level
The human connections can be a powerful source of
transformative synergies and ideas
Helps to retain employees and leverage their personalities
and abilities in new and meaningful ways
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Employee Online Surveys
Getting a sense of employees satisfaction
Checking their buy-in for new processes, ideas
Level of engagement with the organization
The data is captured in an analyzable form
Clear and useful insights about employee morale,
engagement and acceptability of ideas
Can be even used for staff appraisals as a datacollection tool
for self appraisal, peer feedback and
managers feedback
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Other tools
HRIS
Mobile
E-Learning Collaboration tools like chat messengers
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Anuj Jindal
Vice President & Consultant
Blogger
[email protected]
www.ikure.in
www.ikureknowledge.blogspot.in
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