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Fall 2016-2017 Technology-Enriched Learning Environment (TELE) LEARNING TOOL (LAPTOP) ACTIVATION FOR FULL TELE MODEL STUDENTS

Technology-Enriched Learning Environment (TELE)€¦ · ANNUAL LOG IN 1. Turn on computer. 2. Press any key (i.e. spacebar). 3. Type in your student ID number as the user name. 4

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Fall 2016-2017

Technology-Enriched Learning Environment (TELE)

LEARNING TOOL (LAPTOP) ACTIVATION FOR

FULL TELE MODEL STUDENTS

AGENDA

• Annual login

• Definitions

• Adding printers

• SSNPM

• Best practices

• Benefits

• Important dates

• Learning tool care

• Back up tips

• Resources

• Support

A STRESS-FREE

TECHNOLOGY-ENRICHED LEARNING ENVIRONMENT

FOR OUR STUDENTS

ANNUAL LOG IN

1. Turn on computer.

2. Press any key (i.e. spacebar).

3. Type in your student ID number as the user name.

4. Type in password:

Returning students: existing password

New students: “university” and follow next prompts to

create a personal password

A STRESS-FREE

TECHNOLOGY-ENRICHED LEARNING ENVIRONMENT

FOR OUR STUDENTS

PASSWORDS

It is recommended to use:

• A minimum of 8 characters long.

• A combination of at least one upper and

lower case letter, number and symbol.

• Different passwords for different accounts.

A STRESS-FREE

TECHNOLOGY-ENRICHED LEARNING ENVIRONMENT

FOR OUR STUDENTS

STUDENT CYCLE

New student: predominantly year 1 student or even a returning student who does not currently posses a learning tool

requiring a learning tool

Returning student:

year 2, 3 and 4 student who currently posses a learning tool

requiring a learning tool refresh

REFRESH CYCLE

Hardware refresh: returning student (mainly year 3) who will receive an exchange of learning tools

new upgraded learning tool model with software upgrade

Software refresh: returning student (mainly year 2 and 4) who will receive a re-image of current learning tool

software upgrade

DEFINITIONSfor Information Technology (IT) Services

A STRESS-FREE

TECHNOLOGY-ENRICHED LEARNING ENVIRONMENT

FOR OUR STUDENTS

ADDING PRINTERS

A STRESS-FREE

TECHNOLOGY-ENRICHED LEARNING ENVIRONMENT

FOR OUR STUDENTS

Visit itsc.uoit.ca/factsheets:

Getting Help Tutorial Video and Fact

Sheets Printing – full TELE student

Adding printer to UOIT laptop (full TELE

students)

SSNPMself-service network account

1. Open a browser.

2. Type the following address: https://mypassword.dc-uoit.ca

3. Click on Edit my Profile (to create a new profile).

4. Enter your student ID# (100….) in the “User Name” box.

5. Enter your network password (same as you logged in as).

6. Hit “Submit”.

7. You will be prompted to choose and answer 3 security questions.

8. Hit “Submit”.

*It is important to remember the security questions and answers. All ARE case sensitive.

A STRESS-FREE

TECHNOLOGY-ENRICHED LEARNING ENVIRONMENT

FOR OUR STUDENTS

BEST PRACTICESfor the UOIT owned learning tool

The Do’s …

take care of the learning tool and the adapter (wrap it up correctly).

take extra care when transporting the learning tool in the backpack.

use learning tool on a flat solid surface.

complete a monthly inspection of the learning tool to identify any possible damages and bring any issues to the IT Service Desk.

The Don'ts …

eat or drink around the learning tool.

touch the screen.

carry or pick up the learning tool by the screen or keyboard.

carry an opened learning tool by the keyboard bezel.

leave the learning tool on in the backpack.

apply stickers that could compromise the physical condition of the learning tool.

(all stickers need to be removed prior to return, a fee will be applied if there is extensive damage to the learning tool)

A STRESS-FREE

TECHNOLOGY-ENRICHED LEARNING ENVIRONMENT

FOR OUR STUDENTS

When to visit the IT Service Desk …

If the learning tool is not functioning properly or

prohibits the student to perform daily tasks (i.e.

virus).

If the learning tool makes odd or unusual noise.

If the learning tool is abnormally hot.

If experiencing log-in issues.

If a spill occurs.

A STRESS-FREE

TECHNOLOGY-ENRICHED LEARNING ENVIRONMENT

FOR OUR STUDENTS

BEST PRACTICESFor the UOIT owned learning tool (cont.)

If a spill occurs…1. Hold down power button for 5 seconds, the learning

tool will shut down.

2. Unplug the AC adapter and/or other cords.

3. Let the learning tool rest for 10 minutes on a flat solid surface until the liquid drains. (no need to flip it upside down)

4. Close the learning tool.

5. Do not carry the learning tool in the backpack, hold it with two hands in an upright position.

6. Visit the IT Service Desk immediately.

A STRESS-FREE

TECHNOLOGY-ENRICHED LEARNING ENVIRONMENT

FOR OUR STUDENTS

BEST PRACTICESFor the UOIT owned learning tool (cont.)

BENEFITS of full TELE model

1. Using program-specific and industry-relevant software for learning.

2. Ensuring students have the skills demanded by employers upon graduation.

3. Uninterrupted by technology problems in the classroom.

4. Technology-Enriched Learning fee includes: hardware (learning tool), program specific software, exam support, support services, insurance and many more.

A STRESS-FREE

TECHNOLOGY-ENRICHED LEARNING ENVIRONMENT

FOR OUR STUDENTS

Learning Tool Purchase for Graduating Students (year 4)

The learning tool is UOIT property until it is purchased after graduation.

Eligibility for full-time students:

Pay two full-time technology-enriched learning fees.

Completed an undergraduate degree and applied for Graduation through the Registrar's Office.

Provide $1 cash at time of pick up to transfer asset ownership and warranty.

To view important dates: itsc.uoit.ca | TELE program (tab) | Technology-Enriched Learning Environment (TELE) | <select your faculty> | Important Dates (tab)

Please note: Students who decide not to purchase their laptop, must return it by the return date outline in the Important Date section.

A STRESS-FREE

TECHNOLOGY-ENRICHED LEARNING ENVIRONMENT

FOR OUR STUDENTS

BENEFITSof full TELE model (cont.)

IMPORTANT DATES

A STRESS-FREE

TECHNOLOGY-ENRICHED LEARNING ENVIRONMENT

FOR OUR STUDENTS

Student is… Return …

Full-time & returning to full-time August 2017

Part-time After fall term – December 20, 2016

After winter term – April 25, 2017

After spring term – June 27, 2017

After summer term – August 15, 2017

Learning tools should be returned

when:

student withdraws from institution

student changes the program

student is dismissed/suspended

student changes status (F/T to P/T or P/T

to F/T)

attending internship/co-op/work study

taking a semester off

$25 a day (up to 5 days) late fee is applied to a students account if the learning tool is not returned by the required date.

Further administrative fees of up to $1,000 may also be applied.

Note: All dates are subject to change, please

check the Important Dates page on the ITSC

website itsc.uoit.ca on a regular basis.

LEARNING TOOL

CARETHEFT OR LOSS

Student must immediately report the

incident to:

1. Local Police to file a police

report.

2. Campus Security.

3. IT Service Desk to complete

an incident report.

INSURANCE

University provides insurance for

all learning tools at no additional

charge.

The deductible for this policy is

$350 (if the claim exceeds $350,

the student pays the initial $350

and the institution pays the

balance).

This insurance with the Institution

is one-time-use while the student

attends UOIT.

A STRESS-FREE

TECHNOLOGY-ENRICHED LEARNING ENVIRONMENT

FOR OUR STUDENTS

DATA BACKUP TIPS

Options available:

• UOITnet – Google drive available on your learning tool (cloud based storage system with unlimited storage)

• Campus network H: drive

• Portable USB drive

• External hard drive

• Cloud backup

A STRESS-FREE

TECHNOLOGY-ENRICHED LEARNING ENVIRONMENT

FOR OUR STUDENTS

It is a student’s responsibility to back up personal and academic data. This will ensure files and data is protected in case of damaged, lost or stolen learning tools.

RESOURCES

A STRESS-FREE

TECHNOLOGY-ENRICHED LEARNING ENVIRONMENT

FOR OUR STUDENTS

MyCampus

Information portal

Blackboard

Academic portal

• Campus news and events

• Calendar

• Financial status

• Check final grades

• Groups

• My Courses

• Home Page

• Course Content

• Announcements Tools

• Calendar

• Discussions Forum

• Messages

uoit.ca/mycampus uoit.blackboard.com

UOITnet – Google apps for Education

An email service and product suite which includes:

RESOURCES

A STRESS-FREE

TECHNOLOGY-ENRICHED LEARNING ENVIRONMENT

FOR OUR STUDENTS

For more information visit the UOITnet login procedures.

• Gmail • Google Drive

• Google Calendar • Google Docs

mail.uoit.net

Software

Most software you require for your academic use is available on your learning tool but some will be available through LANDesk.

To check if you need to install software, click on the UOIT Software Deployment icon on your desktop. If software is listed you can install on your own personal time.

You can follow the install instruction available on the ITSC website under Getting Help, Tutorial Videos and Fact Sheets, Video: Installing Software using LANDesk.

RESOURCES

A STRESS-FREE

TECHNOLOGY-ENRICHED LEARNING ENVIRONMENT

FOR OUR STUDENTS

SUPPORTIT Service Desk

The first point of contact for any technology related question or issue is the IT

Service Desk. IT Service Desk technicians are available to assist you at two

locations by walk-in, email and phone:

A STRESS-FREE

TECHNOLOGY-ENRICHED LEARNING ENVIRONMENT

FOR OUR STUDENTS

NORTH OSHAWA LOCATION DOWNTOWN LOCATION

2000 Simcoe Street North

(Learning Commons, SW100)

61 Charles Street, Oshawa

(1st floor, main foyer)

EMAIL: [email protected] PHONE: 905.721.3333 (Option 1)

ACADEMIC HOURS OF OPERATION

Monday to Thursday 7:30 a.m. to 11 p.m.

Friday 7:30 a.m. to 7 p.m.

Saturday and Sunday 9 a.m. to 4 p.m.

For questions and inquiries regarding

Technology-Enriched Learning

Environment, (TELE) please email

[email protected]. (not monitored on the weekends)

Want to avoid the wait or line ups?

Students can create their own IT Service Desk ticket

in priority sequence by using the “Self-Service

Ticket” system at servicedesk.uoit.ca.

A STRESS-FREE

TECHNOLOGY-ENRICHED LEARNING ENVIRONMENT

FOR OUR STUDENTS

SUPPORTIT Service Desk

Thank you!

Technology-Enriched Learning Environment

(TELE)

itsc.uoit.ca | [email protected]

A STRESS-FREE

TECHNOLOGY-ENRICHED LEARNING ENVIRONMENT

FOR OUR STUDENTS