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Kalman Tiboldi Chief Business Innovation Officer TECHNOLOGY ENABLED PREDICTIVE MAINTENANCE

TECHNOLOGY ENABLED PREDICTIVE MAINTENANCE · 27/10/2016  · PREDICTIVE MAINTENANCE Your equipment tells you precisely what kind of service it needs, where, why, and what its estimated

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Page 1: TECHNOLOGY ENABLED PREDICTIVE MAINTENANCE · 27/10/2016  · PREDICTIVE MAINTENANCE Your equipment tells you precisely what kind of service it needs, where, why, and what its estimated

Kalman TiboldiChief Business Innovation Officer

TECHNOLOGY ENABLED

PREDICTIVE MAINTENANCE

Page 2: TECHNOLOGY ENABLED PREDICTIVE MAINTENANCE · 27/10/2016  · PREDICTIVE MAINTENANCE Your equipment tells you precisely what kind of service it needs, where, why, and what its estimated

TVH GROUP

> 6000 colleagues worldwide Consolidated turnover € 1,34 billion

Page 3: TECHNOLOGY ENABLED PREDICTIVE MAINTENANCE · 27/10/2016  · PREDICTIVE MAINTENANCE Your equipment tells you precisely what kind of service it needs, where, why, and what its estimated
Page 4: TECHNOLOGY ENABLED PREDICTIVE MAINTENANCE · 27/10/2016  · PREDICTIVE MAINTENANCE Your equipment tells you precisely what kind of service it needs, where, why, and what its estimated

TYPES OF MAINTENANCE

Correctieve

Maintenance

Performed to identify, isolate, and rectify a fault so that the failed equipment, machine, or system can be restored

to an operational condition

Preventive

Maintenance

Schedule of planned maintenance actions

aimed at the prevention of breakdowns and

failures. Preserve and enhance equipment

reliability

Predictive

Maintenance

Techniques that help determine the condition of in-service equipment in order to predict when maintenance should be performed. Minimize disruption of normal operations, while allowing right time

repairs.

Page 5: TECHNOLOGY ENABLED PREDICTIVE MAINTENANCE · 27/10/2016  · PREDICTIVE MAINTENANCE Your equipment tells you precisely what kind of service it needs, where, why, and what its estimated
Page 6: TECHNOLOGY ENABLED PREDICTIVE MAINTENANCE · 27/10/2016  · PREDICTIVE MAINTENANCE Your equipment tells you precisely what kind of service it needs, where, why, and what its estimated

Temperature VibrationSight

Cracked Housing

Seal ProblemLeaking

Lubrication

Loose Bolts

Loose Bearing Housing

CONDITION MONITORING

Page 7: TECHNOLOGY ENABLED PREDICTIVE MAINTENANCE · 27/10/2016  · PREDICTIVE MAINTENANCE Your equipment tells you precisely what kind of service it needs, where, why, and what its estimated

PERIODICAL vs. CONTINUOUS OBSERVATION

40.000.000 heartbeats / year

100 heartbeats / observation

1 observation / 4 years

Probability of 1: 1.600.000 to detect a failurefor the first time

Continuous monitoring

Page 8: TECHNOLOGY ENABLED PREDICTIVE MAINTENANCE · 27/10/2016  · PREDICTIVE MAINTENANCE Your equipment tells you precisely what kind of service it needs, where, why, and what its estimated

PREDICTIVE MAINTENANCE

Your equipment tells you precisely what kind of service it

needs, where, why, andwhat its estimated life time will be without that service

Predictive,

condition-based

Maintenance

Allocate and plan maintenance

tasks according to the anticipated,

measured or calculated condition of a component,

device or system

Remote monitoring andself optimizing

Sense Raw data is collected from hundred or thousands of sensors, locally processed or transmitted wireless to remote monitoring

DecideAnalyse the data, take decisions locally or through remote analytical services. Private and public data are combined

using cloud –based services

Act Adapt and optimize the performance of the process locally or take actions to replace the part causing problems

Page 9: TECHNOLOGY ENABLED PREDICTIVE MAINTENANCE · 27/10/2016  · PREDICTIVE MAINTENANCE Your equipment tells you precisely what kind of service it needs, where, why, and what its estimated

BUSINESS OPPORTUNITY

Reduction in maintenance costs

Elimination ofbreakdown

25-30% 70-35%

Reduction ofdowntime35-45%

Increase in production

35-45%

Repair cost reduction vs.average 2011-2014

49-51%

Source: IBM – Published on Oct 27, 2016

Source: Gartner – Published on Oct 17, 2016

Source: Volvo Construction Equipment 2016

By 2022, IoT will save consumers and businesses $1 trillion a year

in maintenance, services and consumables.

Average cost reduction moving from preventive

to predictive maintenance10-20%

Page 10: TECHNOLOGY ENABLED PREDICTIVE MAINTENANCE · 27/10/2016  · PREDICTIVE MAINTENANCE Your equipment tells you precisely what kind of service it needs, where, why, and what its estimated

Cloud Computing

Internet Of Things

Big & Fast data

Augmented reality

Artificial intelligence

Mobile

3D Printing

Autonomous robots

SUPPORTING TECHNOLOGIES

Page 11: TECHNOLOGY ENABLED PREDICTIVE MAINTENANCE · 27/10/2016  · PREDICTIVE MAINTENANCE Your equipment tells you precisely what kind of service it needs, where, why, and what its estimated

SMART PRODUCTS

Physical ComponentsMechanical andElectrical Parts

Smart ComponentsSensors, chips, storage, software,

embedded operating system…

Connectivity ComponentsPorts, antennae, protocols,

wired or wireless connections

STILL CUBEXX

Page 12: TECHNOLOGY ENABLED PREDICTIVE MAINTENANCE · 27/10/2016  · PREDICTIVE MAINTENANCE Your equipment tells you precisely what kind of service it needs, where, why, and what its estimated

CYBER-PHYSICAL WORLD

MERGING THE REAL AND VIRTUAL WORLDS

Page 13: TECHNOLOGY ENABLED PREDICTIVE MAINTENANCE · 27/10/2016  · PREDICTIVE MAINTENANCE Your equipment tells you precisely what kind of service it needs, where, why, and what its estimated

DIGITAL TWINS

SENSORS DATA ANALYTICS

VIRTUAL MODEL FOR PHYSICAL PRODUCTS

Page 14: TECHNOLOGY ENABLED PREDICTIVE MAINTENANCE · 27/10/2016  · PREDICTIVE MAINTENANCE Your equipment tells you precisely what kind of service it needs, where, why, and what its estimated

DESIGN – BUILD - OPERATE

Design3D CAD twin

Simulate First born digital twin

MonitorPhysical asset twin

Page 15: TECHNOLOGY ENABLED PREDICTIVE MAINTENANCE · 27/10/2016  · PREDICTIVE MAINTENANCE Your equipment tells you precisely what kind of service it needs, where, why, and what its estimated

Source: GE Digital

CONTINUOUS ASSET MONITORING

Page 16: TECHNOLOGY ENABLED PREDICTIVE MAINTENANCE · 27/10/2016  · PREDICTIVE MAINTENANCE Your equipment tells you precisely what kind of service it needs, where, why, and what its estimated

IMMERSION INTO THE VIRTUAL WORLD

Physical world

Virtual world

Traditional Simulator:- Virtual world etc.- Real controls etc.

VR Headset- Virtual mach. & env.

- Real controls (not visible) or virtual

controls.

VR Headset & Camera- Virtual mach. & env.

- Real controls etc.- Virtual world isaugmented with some

“physical items”

AR / Mixed Reality Headset- Physical world is augmented

with some “virtual items”- Real controls etc.

100%

0%

Source: Mevea Ltd.

Leve

l of “

real

ity”

? The future ?

Page 17: TECHNOLOGY ENABLED PREDICTIVE MAINTENANCE · 27/10/2016  · PREDICTIVE MAINTENANCE Your equipment tells you precisely what kind of service it needs, where, why, and what its estimated
Page 18: TECHNOLOGY ENABLED PREDICTIVE MAINTENANCE · 27/10/2016  · PREDICTIVE MAINTENANCE Your equipment tells you precisely what kind of service it needs, where, why, and what its estimated

MAJOR BENEFITS OF THE DIGITAL TWIN

Physical Asset Digital Twin

Real-time data

EcosystemsCollaborative product development

Asset performance Analytics-based performance optimization

New digital business modelBased on the data produced by the Twin

Page 19: TECHNOLOGY ENABLED PREDICTIVE MAINTENANCE · 27/10/2016  · PREDICTIVE MAINTENANCE Your equipment tells you precisely what kind of service it needs, where, why, and what its estimated

HOW TO BUILD DIGITAL TWINS ?

Integrate smart components such as sensors, software, computing power, or data storage into new or existing products

Connect the product to a central location where you can capture sensor data and enrich that sensor data with business and contextual data

Analyze that data on an ongoing basis to identify opportunities for product improvements, new products, or even new business models.

Leverage these digital insights to transform your company — for example, by reducing costs through proactive avoidance of business interruptions, or by creating new business opportunities

Page 20: TECHNOLOGY ENABLED PREDICTIVE MAINTENANCE · 27/10/2016  · PREDICTIVE MAINTENANCE Your equipment tells you precisely what kind of service it needs, where, why, and what its estimated

SERVITIZATION

Page 21: TECHNOLOGY ENABLED PREDICTIVE MAINTENANCE · 27/10/2016  · PREDICTIVE MAINTENANCE Your equipment tells you precisely what kind of service it needs, where, why, and what its estimated

EQUIPMENT-AS-A-SERVICE

Pay-per-usage

Reducing downtimeExtending asset life

Lifting capacity as a service Measuring the residual value

Detecting and avoiding overloading

MOVING FROM PRODUCT TO SERVICE

Page 22: TECHNOLOGY ENABLED PREDICTIVE MAINTENANCE · 27/10/2016  · PREDICTIVE MAINTENANCE Your equipment tells you precisely what kind of service it needs, where, why, and what its estimated

CONNECTED EQUIPMENT ECOSYSTEM

Connected Equipment Ecosystem

Geospatial ServicesLocation

Geo-fencingService

CompanyService and

Asset Management

EquipmentSensor based

information

Social MediaCustomer experience

CustomerUser profile

Eventsfrom the local environment

ORIGINAL EQUIPMENT MANUFACTURER (OEM)

CUSTOMER

� Real-time alerts� Consolidated view� Improvement proposals

� Technical specifications� Maintenance procedures� Digital twin API

� Real-time alerts� Maintenance and service issues� Data produced by equipment

� Real-time alerts & updates� Maintenance services� Improved user experience

Page 23: TECHNOLOGY ENABLED PREDICTIVE MAINTENANCE · 27/10/2016  · PREDICTIVE MAINTENANCE Your equipment tells you precisely what kind of service it needs, where, why, and what its estimated

SMART LIFT TRUCKS

GPS

Engine data

Fuel

CameraSpeed & Accelerometer

Temperature Mast Tilt Angle

Tyre pressure Battery

Proximity sensor

Load presence

Mast & steering sensor

Heavy load position

Oil condition

Page 24: TECHNOLOGY ENABLED PREDICTIVE MAINTENANCE · 27/10/2016  · PREDICTIVE MAINTENANCE Your equipment tells you precisely what kind of service it needs, where, why, and what its estimated

MAKING THE LIFT TRUCK SMARTER

Putting more intelligence on existing machines

Safety & SecurityBattery

Monitoring

Weight-sensing fork blade assembly for engaging pallets in different alternative

directions of approach

Usage MonitoringImpact sensing

Sensors for Lift Trucks Access controlBattery Management

Page 25: TECHNOLOGY ENABLED PREDICTIVE MAINTENANCE · 27/10/2016  · PREDICTIVE MAINTENANCE Your equipment tells you precisely what kind of service it needs, where, why, and what its estimated

CONNECTED TVH EQUIPMENT

Business Intelligence

Predictive Model Development

ProductEngineering

Service Engineer

Data Streaming

Data Repository

IoT EdgeGateways

IoT Platform EnterpriseApplications

Data Analytics & Event Processing

Decision Management

Data Visualization

Device Management

Externaldata services

Fleet Management

Service Management

IoT Endpoints

Data Ingestion

Data Ingestion

Local Filtering & Analytics

Device Control

More than 6000 connected machines

Page 26: TECHNOLOGY ENABLED PREDICTIVE MAINTENANCE · 27/10/2016  · PREDICTIVE MAINTENANCE Your equipment tells you precisely what kind of service it needs, where, why, and what its estimated

IoT - SOURCE OF BIG DATA

The massive scale and highly dynamic nature of the IoT, the huge amounts of data streamed from the physical world, and new

communication patterns demand novel programming, content delivery, and network management.

IoT generates large quantities of data that need to be processed and analyzed in real time

Data aggregation and processing at the Edge. Relevant data is forwarded to central site for

additional processing

The Value comes from the Information that’s hardest to manage

In Maintenance Mode a lift truck generates morethan 3 MB / min through

CAN-bus

Page 27: TECHNOLOGY ENABLED PREDICTIVE MAINTENANCE · 27/10/2016  · PREDICTIVE MAINTENANCE Your equipment tells you precisely what kind of service it needs, where, why, and what its estimated

FAST DATA

Page 28: TECHNOLOGY ENABLED PREDICTIVE MAINTENANCE · 27/10/2016  · PREDICTIVE MAINTENANCE Your equipment tells you precisely what kind of service it needs, where, why, and what its estimated

MOVING TOWARDS ADVANCED ANALYTICS

What is happening ? Why did it happen ? What will happen ?

� Business Reporting� Dashboards� Metrics� Scorecards� Mobile BI

� Data discovery� OLAP� Ad-hoc query� Location analytics� Basic predicative

modelling

� Predictive analytics� Support for BigData� Advanced data

access� Experimentation

� Decision modellig� Expert systems� Simulation� Optimization� Innovation

Descriptive Diagnostic Predictive Prescriptive

What should we do ?

Information Portal Analytics Workbench

BI & Reporting Business Analytics

Data Science Laboratory

Advanced Analytics

BI Specialist Information Analyst Data Scientist

Page 29: TECHNOLOGY ENABLED PREDICTIVE MAINTENANCE · 27/10/2016  · PREDICTIVE MAINTENANCE Your equipment tells you precisely what kind of service it needs, where, why, and what its estimated

IoT & PREDICTIVE ANALYTICS

Raw Data Collection

Edge DataFiltering

Real-Time Data Analysis

ExploratoryData Analysis

PredictiveModelling

Integrate intoOperations

Iterate

Signal Analysis

Event Analysis

Root Cause AnalysisSensor value distribution analysisLinear regression …

Event Tracking & FilteringEvent CorrelationEvent Aggregations …

PR

ED

ICT

IVE

EN

GIN

E

Page 30: TECHNOLOGY ENABLED PREDICTIVE MAINTENANCE · 27/10/2016  · PREDICTIVE MAINTENANCE Your equipment tells you precisely what kind of service it needs, where, why, and what its estimated

NEXT GENERATION SERVICE ENGINEERING

COMBINING HUMAN AND ARTIFICIAL INTELLIGENCE

SMART GLOVES

AUGMENTED REALITY

IMAGE RECOGNITION

NATURAL LANGUAGE PROCESSING

ARTIFICIAL INTELLIGENCE

CHAT BOTS

ADVANCED TECHNICAL SUPPORT

Page 31: TECHNOLOGY ENABLED PREDICTIVE MAINTENANCE · 27/10/2016  · PREDICTIVE MAINTENANCE Your equipment tells you precisely what kind of service it needs, where, why, and what its estimated

MAJOR BENEFITS FOR TVH

One-Step MaintenanceMoving from Two-Step to One-Step maintenence

Increase the availability of equipmentoptimize the usage and reduce the operational cost

Empowering Equipment Maintenance combining Human Intelligence with Machine Learning

New business model offering Lifting Capacity as a Service

Improve driver safetypromote responsible driving

Page 32: TECHNOLOGY ENABLED PREDICTIVE MAINTENANCE · 27/10/2016  · PREDICTIVE MAINTENANCE Your equipment tells you precisely what kind of service it needs, where, why, and what its estimated

MY FINAL POINTS…

The Internet of Things is about the transformation of physicals object into a digital data products.It is radically changing the way businesses operate

and people interact with the physical world.

The benefits of Predictive Maintenance are significant. Its implementation requires more than just technological choices. It has impact on the

organizational structure and culture.

New digital business models require ecosystemsof people, businesses and technologies that must

scale beyond the enterprise

Page 33: TECHNOLOGY ENABLED PREDICTIVE MAINTENANCE · 27/10/2016  · PREDICTIVE MAINTENANCE Your equipment tells you precisely what kind of service it needs, where, why, and what its estimated

www.tvh.com [email protected]

Thank You