Presenter Mel Pickett

SoCal Claims Resolutions

Technology Changing the Moving industry

What are we doing now

Using filing cabinetsFaxing Snail MailHard Copy Photos

Save time

Save money

Make us more mobile

Keep us up to date

Help the environment

Benefits of technology

Communication

Our Mobile PhonesPros

Access to email applications

calendars and CamerasSync with your home computerAllows for flexibility Has GPS

ConsCost More Difficult to get acquainted with

Code ScannerNavigationPrint CentralAround meScan DocGoogle Docs

What are Apps

Drop BoxCarboniteKeepVaultIdriveNorton

Cloud Based Backups

On the go access to all your filesCan work from anywhereIntegrates all computers in your networkCan share documents with all dropbox users

Send correspondence and files back and forth

Mobiliy AccessableGmail

Business CalendarsAccess to Gdoc’s

Allows for team collaboration

Email

Calender

Why do I care what the size of my photos

are?

Photo’s & Sizing

What is Pixel resolution of an image.

What does this mean to Us?

Photo Sizing

How do I adjust the size of the photos that I’m taking?

Turn down the resolution on your cameraResize your photos using paintResize you photos using a Batch editing programUse Adobe to create photo folders

Photo Sizing

Why is the resolution a concern for inspectors?Depending on your email server, You can only attach up to 20MB per email. How many photos should we be able to attach on each emailWith the proper photo resolution you should be able to attach up to 40 photos.

Photo Sizing

Look over claimAssign Third party if authorizedMake Contact within 48hrsEmail update to adjusterMake appointment

Reporting

Follow Claim formTaking photos Evaluating FurnitureEvaluating AppliancesGet model and Serials from electronicsProperty DamagesBe aware of PED’s

Inspections & Repairs

Be Aware of the claimed amount’sFollow the order of the claim form Cross reference IVN’sUse a form Email the report Label the photos

Putting it all together