Techniques For Handling Change - Your Communication Strategy - Say What You Mean And Mean What You

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    15-Aug-2015

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  1. 1. Techniques For Handling Change - Your CommunicationStrategy - Say What You Mean And Mean What YouA Communicating Strategy that is good is in the heart of any successful change managementprocess. The more change there is going to be then the greater the need - and notably in regards tothe strategies, the gains, the reasons and proposed ramifications of this change. It is important thatan effective communication strategy actioned as soon as possible and is defined and then properlykept for the term.There are two aspects to your change management communication strategy: firstly the balancebetween information content and psychological resonance; and second the initiative's phase, in otherwords prior to and during.The structural and content aspect of your communicationsYou'll benefit considerably from the discipline of a programme-based approach to leading andmanaging your change initiative, as your communication strategy will be based across the following:- Stakeholder map and investigation [everyone who will be affected by the change as well as yourassessments of their reactions as well as these impacts ]- Blueprint [ statement and the clear definition of the altered organization]- Vision statement and pre-programme planning procedure [ the high-level vision and also analysethe impacts and the follow up preplanning process to unpack the vision ]- Programme plan [the measures which are taken to make the changes and get the gains - a scheduleof jobs and endeavors and initiatives ]The essential FACTUAL questions that the communication strategy need to addressand to what level of detail?- What will be the essential used to disseminateinformation?- Who are you wanting be encouraged?What information an effect of feedback?- What are the aims?- How much information will be provided, messages?- What mechanisms will likely be *properly to reach?- How will feedback will be conveyed?
  2. 2. - What will probably be done as be disseminated, and what are the timings that were related?The vital PSYCHOLOGICAL questions your communication strategy must addressKotter exemplifies this the anecdote of Martin Luther King who didn't stand up in front of theLincoln Memorial and say: "I've a great strategy" and illustrate it with 10 great reasons why it wasan excellent strategy.William Bridges focuses on part of the change and the mental and psychological impact - andintroduces these 3 easy questions:(1) what's changing? Bridges offers the next guidance - the change leader's communicatingstatement must:- Certainly express goal and the change leader's understanding- Link the change to the drivers Internal communications team making it crucial- "Sell the situation before you try to offer the solution."- Not use jargon(2) what'll really be different due to the change?(3) Who's likely to lose what? Bridges maintains that the situational changes are as easy forbusinesses to make as the people impacted by the change's psychological transitions. Transitionmanagement is really all about seeing the specific situation through the other guy's eyes. It truly is aperspective predicated on empathy. It's communicating and management process and workstogether to bring them.5 guiding principles of a change management communication strategy that is goodSo, in summation the 5 directing principles of a great change management communication strategyare as follows:- Clarity of message - to ensure acknowledgement and relevance- Resonance of message - delivery and the psychological tone of the message- Accurate targeting - to get to the right individuals together with the appropriate message- Time program - to attain timely targeting- Feedback process - to ensure two way communication that is actualFailure reasons in change management are many and changed. But one thing is painfully clear.The cause of all this failure is dearth of clarity and too little communication. It is what a ProgrammeManagement based method of change is about and why it so significant.

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